scholarly journals The Business Model of Sustainable Competitive Advantage through Strategic Leadership Capabilities and Knowledge Management Processes to Overcome COVID-19 Pandemic

2021 ◽  
Vol 13 (17) ◽  
pp. 9891
Author(s):  
Omar Rabeea Mahdi ◽  
Islam A. Nassar
Keyword(s):  
Knowledge Management ◽  
Competitive Advantage ◽  
Service Industry ◽  
Practical Implication ◽  
Theoretical Framework ◽  
Strategic Leadership ◽  
Sustainable Competitive Advantage ◽  
Public And Private ◽  
Management Processes ◽  
Knowledge Management Processes

In recent decades, particularly during the outbreak of COVID-19, businesses organizations have focused on knowledge management processes in order to attain a sustainable competitive advantage by creating human and social capital as strategic leadership capabilities. This paper aims to develop an integrated conceptual and theoretical framework that connects strategic leadership capabilities, knowledge management processes, and sustainable competitive advantage for the public and private organizations within the service industry. The model approach has been used to build a theoretical framework that predicts the relationships between the variables. To support the link between them, a systematic literature review of traditional and contemporary theoretical and empirical research studies is conducted. Through the combination of the related literature, propositions are established. This conceptual research is primarily comprised of a model and assertions concerning strategic leadership capabilities, knowledge management processes, and sustainable competitive advantage. The outcomes of this study reflect that strategic leadership capabilities can accomplish sustainable competitive advantage. They also have the greatest potential to impact sustainable competitive advantage via engaging the knowledge management processes. Particularly, there are significant implications of this study. Regarding the theoretical implication, it contributes to the resource-based view, knowledge-based view, and knowledge creation theory in supporting strategic leadership capabilities, knowledge management processes, and sustainable competitive advantage. To the practical implication, the study linked the concepts of research variables for public and private enterprises within the service industry. It can also enable strategic leaders and businesses owners to participate in real-time opportunities and determine threats for achieving a sustainable competitive advantage in light of the COVID-19 pandemic. This is a preliminary study of the sustainable competitive advantage literature that includes the concept of strategic leadership as a knowledge management processes enabler for achieving a sustainable competitive advantage. Until now, there has not been any work like it in the literature, save in the qualitative style.

Assessing Knowledge Management Processes and Competitive Advantage in Local Authorities using Knowledge Management Assessment Instrument (KMAI)

2014 ◽  
pp. 294-314
Author(s):  
Abu Hassan Abu Bakar ◽  
Wiwied Virgiyanti ◽  
Muhammad Asim Tufail ◽  
Mohamad Nizam Yusof
Keyword(s):  
Knowledge Management ◽  
Public Sector ◽  
Competitive Advantage ◽  
Organizational Performance ◽  
Peninsular Malaysia ◽  
Local Authorities ◽  
The Public ◽  
Management Processes ◽  
Knowledge Intensive ◽  
Knowledge Management Processes

For academics and professionals, knowledge management has been widely known as a core agenda and has been recognized as one of the most important sources of competitive advantage. Managing knowledge to achieve organizational performance is not only crucial for private sector institutions, but it is significant for the public sector institutions as well. Since the study of knowledge management in the public sector is still in its infancy, this study is aimed at investigating the relationship between knowledge management processes and competitive advantages in local authorities in Malaysia to raise the awareness of the importance of managing organizational knowledge, particularly in the public sector. For this study, the data was collected from selected Heads of Departments in 42 institutions of local authorities in Peninsular Malaysia and yielded 82 usable responses. The analysis suggests that all six knowledge management processes (knowledge creation, capture, organization, storage, dissemination, and application) have a strong relationship with competitive advantage. This study is expected to raise awareness and provide initial guidelines to local authorities as knowledge-intensive institutions to formulate strategies on how to manage the knowledge management processes within the organization.

scholarly journals The impact of knowledge management on performance at work and the extent to which competitive advantage is achieved – General Directorate of Education, North Alsharqia Governorate, Sultanate of Oman as an Example –: أثر إدارة المعرفة على الأداء في العمل ومدى تحقيق الميزة التنافسية – المديرية العامة للتربية والتعليم بمحافظة شمال الشرقية بسلطنة عمان نموذجا –

2021 ◽  
Vol 5 (3) ◽  
Author(s):  
Ali Saif Saud Alyaarubi
Keyword(s):  
Knowledge Management ◽  
Competitive Advantage ◽  
Institutional Performance ◽  
Sultanate Of Oman ◽  
Eastern Province ◽  
The North ◽  
Management Processes ◽  
North Eastern ◽  
The Impact ◽  
Knowledge Management Processes

This study seeks to determine the impact of knowledge management on performance at work and the extent of achieving competitive advantage In the north-eastern region of the Sultanate of Oman, this requires: Determining what is the reality of knowledge management, how well the administrative staff realizes the concept of knowledge management, what is the role of knowledge management in improving the performance of internal operations and what are the proposals to develop institutional performance in the Directorate of Education in the North Eastern Province in the light of knowledge management processes? The researcher used the descriptive method and reached many results, most notably: • The degree of impact of the reality of knowledge management came in a medium degree, while the degree of influence of the administrative staff’s awareness of the concept of knowledge management is high. The impact of knowledge management operations currently practiced in the Directorate of Education in North Eastern Province in terms of diagnosis, setting goals for generation, storage, publishing, application) came to an intermediate degree, where knowledge and information are stored electronically for easy retrieval, with the need to pay more attention that the leadership work to reward employees according to their contributions in spreading knowledge. • There are statistically significant differences between the averages of the responses of the study individuals on knowledge management processes and their relationship to the distinction of institutional performance according to the variable of the academic qualification in the field of the level of excellence in institutional performance, where the level of significance was less than (0.05) and came in favor of the lowest category of diploma in the scientific qualification, This may be due to the lack of experience of this group to know the reality of the problem and its dimensions and deal with it less than other groups. The study recommends the following: 1) Establishing a support team for the Quality Department representing the various departments in order to work on spreading the concept of knowledge management and organizing its operations. 2) Work to include knowledge management within the strategic plans of the departments. 3) Work to create a supportive culture to produce, share and invest knowledge. 4) Adopting knowledge management as a standard for evaluating the performance of employees and departments.

Assessing Knowledge Management Processes and Competitive Advantage in Local Authorities using Knowledge Management Assessment Instrument (KMAI)

2015 ◽  
pp. 492-511
Author(s):  
Abu Hassan Abu Bakar ◽  
Wiwied Virgiyanti ◽  
Muhammad Asim Tufail ◽  
Mohamad Nizam Yusof
Keyword(s):  
Knowledge Management ◽  
Public Sector ◽  
Competitive Advantage ◽  
Organizational Performance ◽  
Peninsular Malaysia ◽  
Local Authorities ◽  
The Public ◽  
Management Processes ◽  
Knowledge Intensive ◽  
Knowledge Management Processes

For academics and professionals, knowledge management has been widely known as a core agenda and has been recognized as one of the most important sources of competitive advantage. Managing knowledge to achieve organizational performance is not only crucial for private sector institutions, but it is significant for the public sector institutions as well. Since the study of knowledge management in the public sector is still in its infancy, this study is aimed at investigating the relationship between knowledge management processes and competitive advantages in local authorities in Malaysia to raise the awareness of the importance of managing organizational knowledge, particularly in the public sector. For this study, the data was collected from selected Heads of Departments in 42 institutions of local authorities in Peninsular Malaysia and yielded 82 usable responses. The analysis suggests that all six knowledge management processes (knowledge creation, capture, organization, storage, dissemination, and application) have a strong relationship with competitive advantage. This study is expected to raise awareness and provide initial guidelines to local authorities as knowledge-intensive institutions to formulate strategies on how to manage the knowledge management processes within the organization.

How public sport centers can improve the sport consumer experience

2018 ◽  
Vol 19 (3) ◽  
pp. 350-367 ◽  
Author(s):  
Ignacio Cepeda-Carrión ◽  
Gabriel Cepeda-Carrion
Keyword(s):  
Knowledge Management ◽  
Absorptive Capacity ◽  
Practical Implication ◽  
Consumer Experience ◽  
Knowledge Application ◽  
Content Type ◽  
Management Processes ◽  
Sport Centers ◽  
The Relationship ◽  
Knowledge Management Processes

Purpose The sport consumer experience is becoming an important aspect to sport center’s management. From this point, the purpose of this paper is to explore and examine the relationship between sport centers’ absorptive capacity and sport consumer experience, proposing that internal knowledge management processes act as mediators in this relationship. Design/methodology/approach The study offers empirical insights by applying the consistent PLS algorithm (PLSc-SEM) in an analysis of data from 156 sport centers in Andalusia (Spain) and a sample of 3,150 sport users from these sport centers. Findings The results demonstrate that a sport center’s absorptive capacity for external knowledge is crucial for enhancing the sport consumer experience and also that this effect requires additional knowledge management, such as the sport center’s knowledge storage and knowledge application. Practical implications The practical implication for sport center managers is that knowledge management processes have a very strong influence on the sport consumer experience, when they are managed in a sequential way. Originality/value The main value of this paper is draw conclusions using a study of sport managers and sport consumers to increase value experience of those ones.

The dynamic relationship of knowledge management processes and project success: modeling the mediating role of knowledge worker satisfaction

2021 ◽  
Vol 27 (6) ◽  
pp. 1657-1676
Author(s):  
Anum Shahzadi ◽  
Shuangyan Li ◽  
Umar Farooq Sahibzada ◽  
Mehwish Malik ◽  
Roshi Khalid ◽  
...  
Keyword(s):  
Knowledge Management ◽  
Project Success ◽  
Knowledge Worker ◽  
Entrepreneurial Leadership ◽  
Content Type ◽  
Mediating Role ◽  
Management Processes ◽  
Worker Satisfaction ◽  
Knowledge Management Processes

PurposeConstructed upon a knowledge-based view, the purpose of this paper aims to empirically examine the entrepreneurial leadership impact as knowledge management enabler on knowledge management processes and knowledge management processes on project success. The study further ascertains the mediating role of knowledge worker satisfaction among knowledge management processes and project success.Design/methodology/approachUsing the data collected from 302 project workers from the software industry, China. The research used structural equation modeling (SEM) to analyze the hypothesis relationships using smart-PLS 3.2.9.FindingsThe outcome of the study reveals that entrepreneurial leadership has a substantial significant impact on knowledge management processes, and knowledge management processes influence project success via knowledge worker satisfaction as a mediator both directly and indirectly. Moreover, the study found partial mediation of knowledge worker satisfaction between knowledge management processes and project success.Practical implicationsThe current research identifies that entrepreneurial leadership may play a role in fostering knowledge management processes in project-based organizations (e.g. software industry) that can use the knowledge management processes to increase their chances of project success. More broadly, the current study contributes to the entrepreneurial leadership, knowledge management processes, knowledge worker satisfaction and project success existing literature and strengthens the relationship and suggest that how project manager's value knowledge worker satisfaction and help organizations gain competitive advantage and project success.Originality/valueAlthough there is an increased significance of knowledge management in the software industry, there is a lack of research that examines the enabling factors and outcomes of knowledge management practices. The present study is one of the first studies to ascertain the relationship of entrepreneurial leadership, knowledge management processes, knowledge worker satisfaction and project success. This is one of the initial researches that not only empirically examines the interrelationships among these variables but also enlighten insights into the current literature by instantaneous investigation of the mediating role of knowledge worker satisfaction.

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