scholarly journals Projectability and Heritage Management of Design Knowledge: A Grass-Roots Artefact Perspective of a Longitudinal Research Project for Knowledge Management System Innovation

2021 ◽  
Vol 13 (23) ◽  
pp. 13033
Author(s):  
Ulrich Schmitt
Keyword(s):  
Knowledge Management ◽  
Information Science ◽  
Longitudinal Research ◽  
Current Knowledge ◽  
Research Output ◽  
Design Science ◽  
Knowledge Worker ◽  
Science Research ◽  
Heritage Management ◽  
Possible World

This article expands on design science-research (DSR) publications which—based on current knowledge management systems (KM/KMS) and practices—are conceptualizing and prototyping a novel more generative and knowledge-worker-centric approach just presented as a desirable sustainable KMS vision. The perspective taken follows up on recent systematic literature reviews and content analysis studies reporting on the poor knowledge accumulation and evolution in the design, information science, and KM disciplines. Proposed remedies and initiatives are pitched against the novel KMS development case with its longitudinal stream of research output. As the design and creation of complex innovative artefacts facing ‘wicked’ challenges are seldom complemented by concurrent research papers, rare insights are offered of how similar longitudinal DSR or KMS projects may be structured and of how the related domain’s heritage knowledge base and its fitness-for-use-and-evolution may be strengthened. Due to the cycles and progression of its prior publications, this case study is particularly suited to contribute to cumulative research synthesis and, hence, further focusses on the recently proposed notions of projecting and projectability for evaluating distances between actual real-world environments and future possible-world application-ecosystems—a perspective which may become essential acceptance criteria for publishing in DSR-related conferences and journal publishing outlets.

scholarly journals (Neg)Entropic Scenarios Affecting the Wicked Design Spaces of Knowledge Management Systems

Entropy ◽  
2020 ◽  
Vol 22 (2) ◽  
pp. 169
Author(s):  
Ulrich Schmitt
Keyword(s):  
Knowledge Management ◽  
Information Overload ◽  
Current Knowledge ◽  
Design Science ◽  
Knowledge Workers ◽  
Science Research ◽  
General Purpose ◽  
Management Systems ◽  
Management Approach ◽  
Knowledge Management Systems

The envisioned embracing of thriving knowledge societies is increasingly compromised by threatening perceptions of information overload, attention poverty, opportunity divides, and career fears. This paper traces the roots of these symptoms back to causes of information entropy and structural holes, invisible private and undiscoverable public knowledge which characterize the sad state of our current knowledge management and creation practices. As part of an ongoing design science research and prototyping project, the article’s (neg)entropic perspectives complement a succession of prior multi-disciplinary publications. Looking forward, it proposes a novel decentralized generative knowledge management approach that prioritizes the capacity development of autonomous individual knowledge workers not at the expense of traditional organizational knowledge management systems but as a viable means to foster their fruitful co-evolution. The article, thus, informs relevant stakeholders about the current unsustainable status quo inhibiting knowledge workers; it presents viable remedial options (as a prerequisite for creating the respective future generative Knowledge Management (KM) reality) to afford a sustainable solution with the generative potential to evolve into a prospective general-purpose technology.

scholarly journals Systems Dynamics and Activity-Based Modeling to Blueprint Generative Knowledge Management Systems

2020 ◽  
pp. 170-177
Author(s):  
U. Schmitt ◽  
Keyword(s):  
Knowledge Management ◽  
Information Overload ◽  
Current Knowledge ◽  
Design Science ◽  
Discrete Event ◽  
Science Research ◽  
Agent Based Modeling ◽  
Systems Dynamics ◽  
Agent Based ◽  
Individual Knowledge

The predicted embracing of thriving knowledge societies is increasingly compromised by threatening perceptions of information overload and attention poverty, opportunity divides and career uncertainties. By integrating system dynamics, discrete-event, and agent-based modeling, this paper traces the roots of these symptoms back to their causes of information entropy and structural holes, invisible private and undiscoverable public knowledge which together characterize the sad state of our current knowledge management (KM) and creation practices. Looking forward, it proposes a decentralized generative KM approach that prioritizes the capacity development of autonomous individual knowledge workers not at the expense but as a viable means to foster a fruitful co-evolution with traditional organizational KM systems. As part of an ongoing design science research and prototyping project, this systems thinking and hybrid model perspective complements a succession of prior multidisciplinary publications on the subject.

scholarly journals Design Science Research For Personal Knowledge Management System Development - Revisited

10.28945/3566 ◽  
2016 ◽  
Vol 19 ◽  
pp. 345-379 ◽  
Author(s):  
Ulrich Schmitt
Keyword(s):  
Knowledge Management ◽  
Design Science ◽  
System Development ◽  
Knowledge Worker ◽  
Science Research ◽  
Design Science Research ◽  
Personal Knowledge ◽  
Wicked Problem ◽  
Digital Ecosystems ◽  
Personal Knowledge Management

The article presents Personal Knowledge Management (PKM) as an overdue individualized as well as a collaborative approach for knowledge workers. Designing a PKM-supporting system, however, resembles a so-called “wicked” problem (ill-defined; incomplete, contradictory, changing requirements, complex interdependencies) where the information needed to understand the challenges depends on upon one’s idea for solving them. Accordingly, three main areas are attended to. Firstly, in dealing with a range of growing complexities, the notion of Popper’s Worlds is applied as three distinct spheres of reality and further expanded into six digital ecosystems (technologies, extelligence, society, knowledge worker, institutions, and ideosphere) that not only form the basis for the PKM System Concept named ‘Knowcations’ but also form a closely related Personal Knowledge Management for Development (PKM4D) framework detailed in a separate dedicated paper. Reflecting back on a United Nations scenario of knowledge mass production (KMP) over time, the complexities closely related to the digital ecosystems and the inherent risks of today’s accelerating attention-consuming over-abundance of redundant information are scrutinized, concluding in a chain of meta-arguments favoring the idea of the PKM concept and system put forward. Secondly, in light of the digital ecosystems and complexities introduced, the findings of a prior article are further refined in order to assess the PKM concept and system as a potential General-Purpose-Technology. Thirdly, the development process and resulting prototype are verified against accepted general design science research (DSR) guidelines. DSR aims at creating innovative IT artifacts (that extend human and social capabilities and meet desired outcomes) and at validating design processes (as evidence of their relevance, utility, rigor, resonance, and publishability). Together with the incorporated references to around thirty prior publications covering technical and methodological details, a kind of ‘Long Discussion Case’ emerges aiming to potentially assist IT researchers and entrepreneurs engaged in similar projects.

scholarly journals Development of a Decision Support System Framework for Cultural Heritage Management

2021 ◽  
Vol 13 (13) ◽  
pp. 7070
Author(s):  
Eleonora Di Di Matteo ◽  
Paolo Roma ◽  
Santo Zafonte ◽  
Umberto Panniello ◽  
Lorenzo Abbate
Keyword(s):  
Decision Making ◽  
Decision Support ◽  
Cultural Heritage ◽  
Design Science ◽  
Demand Management ◽  
Science Research ◽  
Ease Of Use ◽  
Heritage Management ◽  
Space Management ◽  
Managerial Implications

Decision support systems (DSSs) have been traditionally identified as useful information technology tools in a variety of fields, including the context of cultural heritage. However, to the best of our knowledge, no prior study has developed a DSS framework that incorporates all the main decision areas simultaneously in the context of cultural heritage. We fill this gap by focusing on design-science research and specifically by developing a DSS framework whose features support all the main decision areas for the sustainable management of cultural assets in a comprehensive manner. The main decision-making areas considered in our study encompass demand management, segmentation and communication, pricing, space management, and services management. For these areas, we select appropriate decision-making supporting techniques and data management solutions. The development of our framework, in the form of a web-based system, results in an architectural solution that is able to satisfy critical requirements such as ease of use and response time. We present an application of the innovative DSS framework to a museum and discuss the main managerial implications and future improvements.

scholarly journals From Ignorance Map to Informing PKM4E Framework: Personal Knowledge Management for Empowerment

10.28945/3984 ◽  
2018 ◽  
Keyword(s):  
Knowledge Management ◽  
Design Science ◽  
Knowledge Workers ◽  
Rapid Development ◽  
Science Research ◽  
Knowledge Bases ◽  
Personal Knowledge ◽  
Future Research ◽  
Development Platform ◽  
Personal Knowledge Management

Aim/Purpose: [This Proceedings paper was revised and published in the 2018 issue of the journal Issues in Informing Science and Information Technology, Volume 15] The proposed Personal Knowledge Management (PKM) for Empowerment (PKM4E) Framework expands on the notions of the Ignorance Map and Matrix for further supporting the educational concept of a PKM system-in-progress. Background: The accelerating information abundance is depleting the very attention our cognitive capabilities are able to master, one key cause of individual and collective opportunity divides. Support is urgently needed to benefit Knowledge Workers independent of space (developed/developing countries), time (study or career phase), discipline (natural or social science), or role (student, professional, leader). Methodology: The Design Science Research (DSR) project introducing the novel PKM System (PKMS) aims to support a scenario of a ‘Decentralizing KM Revolution’ giving more power and autonomy to individuals and self-organized groups. Contribution: The portrayal of potential better solutions cannot be accommodated by one-dimensional linear text alone but necessitates the utilization of visuals, charts, and blueprints for the concept as well as the use of colors, icons, and catchy acronyms to successfully inform a diverse portfolio of audiences and potential beneficiaries. Findings: see Recommendation for Researchers Recommendations for Practitioners: The PKM4E learning cycles and workflows apply ‘cumulative synthesis’, a concept which convincingly couples the activities of researchers and entrepreneurs, and assists users to advance their capability endowments via applied learning. Recommendation for Researchers: In substituting document-centric with meme-based knowledge bases, the PKMS approach merges distinctive voluntarily shared knowledge objects/assets of diverse disciplines into a single unified digital knowledge repository and provides the means for advancing current metrics and reputation systems. Impact on Society: The PKMS features provide the means to tackle the widening opportunity divides by affording knowledge workers with continuous life-long support from trainee, student, novice, or mentee towards professional, expert, mentor, or leader. Future Research: After completing the test phase of the PKMS prototype, its transformation into a viable PKM system and cloud-based server based on a rapid development platform and a noSQL-database is estimated to take 12 months.

scholarly journals Devising Enabling Spaces and Affordances for Personal Knowledge Management System Design

10.28945/3744 ◽  
2017 ◽  
Author(s):  
Ulrich Schmitt
Keyword(s):  
Knowledge Management ◽  
Personal Growth ◽  
Design Science ◽  
Rapid Development ◽  
Science Research ◽  
Personal Knowledge ◽  
Prototype System ◽  
Development Platform ◽  
Personal Knowledge Management ◽  
Nosql Database

[This Proceedings paper was revised and published in Informing Science: the International Journal of an Emerging Transdiscipline (InfoSci)] Aim/Purpose: Personal Knowledge Management (PKM) has been envisaged as a crucial tool for the growing creative class of knowledge workers, but adequate technological solutions have not been forthcoming. Background: Based on former affordance-related publications (primarily concerned with communication, community-building, collaboration, and social knowledge sharing), the common and differing narratives in relation to PKM are investigated in order to suggest further PKM capabilities and affordances in need to be conferred. Methodology: The paper follows up on a series of the author’s PKM-related publications, firmly rooted in design science research (DSR) methods and aimed at creating an innovative PKM concept and prototype system. Contribution: The affordances presented offer PKM system users the means to retain and build upon knowledge acquired in order to sustain personal growth and facilitate productive collaborations between fellow learners and/or professional acquaintances. Findings: The results call for an extension of Nonaka’s SECI model and ‘ba’ concept and provide arguments for and evidence supporting the claims that the PKM concept and system is able to facilitate better knowledge traceability and KM practices. Recommendations and Impact on Society: Together with the prior publications, the paper points to current KM shortcomings and presents a novel trans-disciplinary approach offering appealing opportunities for stakeholders engaged in the context of curation, education, research, development, business, and entrepreneurship. Its potential to tackle opportunity divides has been addressed via a PKM for Development (PKM4D) Framework. Future: DSR Activities After completing the test phase of the prototype, its transformation into a viable PKM system and cloud-based server based on a rapid development platform and a noSQL-database is estimated to take 12 months.

Scalability of generative knowledge management systems: designing for individuals’ and institutions’ mutual benefit

Kybernetes ◽  
2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ulrich Schmitt
Keyword(s):  
Knowledge Management ◽  
Value Chain ◽  
Large Scale ◽  
Design Science ◽  
Science Research ◽  
Disruptive Innovation ◽  
General Purpose ◽  
The Novel ◽  
Content Type ◽  
Prototype Development

Purpose In further conceptualizing a novel generative knowledge management system (KM/KMS), this paper aims to focus on identifying and mitigating the risks related to its envisaged scaling from a prototype to an application with a rapidly growing user base. Design/methodology/approach It follows up on prior publications using design science research (DSR) methodologies in compliance with theory effectiveness, a principle expecting system designs to be purposeful in terms of utility and communication. The KMS perspective taken prioritizes a decentralizing agenda benefiting knowledge workers while also aiming to foster a fruitful co-evolution with conventional organizational KM approaches. Findings The utilization and further extension of the CKDT and a “scalable innovation” heuristic are assisting the detecting of potential scaling risks related to the logics and logistics, generative interoperability, technological capacitating, knowledge dynamics and value chain which further validates the viability of the proposed KM concept and system. Research limitations/implications Although the prototype development is still in progress, the paper conforms to the DSR practice to report on early visions of technology impact on users, organizations and society but also reflects on expectations of viability, desirability and commitment, as well as the system’s prospect as a general-purpose-technology or disruptive innovation. Originality/value In addition to the novel KM-related perspectives, the paper’s practical emphasis on the scaling of more complex systems is rarely dealt with in the literature due to the respective projects’ often large-scale collaborative nature, broad methodological scope and diverse stakeholders’ interests. In this case, the task is eased as prior DSR outputs can be referred to.

A project knowledge management framework grounded in design science research

2020 ◽  
Vol 27 (3) ◽  
pp. 197-210
Author(s):  
Rosana Sue Narazaki ◽  
Marcirio Silveira Chaves ◽  
Cristiane Drebes Pedron
Keyword(s):  
Knowledge Management ◽  
Design Science ◽  
Science Research ◽  
Design Science Research ◽  
Management Framework
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