PENGURANGAN KETIDAKPASTIAN MELALUI KOMUNIKASI INTERPERSONAL REMAJA PANTI ASUHAN (STUDI PADA REMAJA PPSA “WORO WILOSO” SALATIGA)

People as a creature that has a fairly high mobility in an effort to meet the needs of inevitably will adjust to the different social environment. This environment will certainly make someone encountering a new situation which is full of uncertainty in which the man claimed to communicate with interpesonal as an attempt to obtain information as to the existence of his/her life, including adolescents in Panti Pelayanan Sosial Anak Woro Wiloso Salatiga. A sense of uncertainty in adolescents who live in orphanage care must be reduced so that they are able to survive and continue their education through a orphanage provided by the government. The purpose of this research is to know the uncertainty as well as the process and strategy of adolescent in reducing uncertainty. This research is a descriptive qualitative study type where the data was collected through interviews with 6 people the informant i.e. adolescents of PPSA Woro Wiloso Salatiga aged 13-18 years. The results showed that adolescent in the orphanage have the cognitive uncertainty and behavioral uncertainty, they apply the reduction processes and uncertainty reduction strategies through interpersonal communication on the early days of interacting in the orphanage. Keywords:adolescents,orphanage,uncertainty reduction theory, interpersonal communication

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Adapting Uncertainty Reduction Theory for Crisis Communication: Guidelines for Technical Communicators

Journal of Business and Technical Communication ◽

10.1177/1050651920959188 ◽

2020 ◽

Vol 35 (1) ◽

pp. 110-117

Author(s):

Rob Grace ◽

Jason Chew Kit Tham

Keyword(s):

Interpersonal Communication ◽

Crisis Communication ◽

Uncertainty Reduction ◽

Organizational Crisis ◽

Reduction Theory ◽

Access To Services ◽

Uncertainty Reduction Theory ◽

Continuity Of Operations ◽

Communication Framework ◽

Technical Communicators

The central components of an interpersonal communication framework such as uncertainty reduction theory can be adapted to design and evaluate crisis communication addressing uncertainty between citizens needing access to services and organizations attempting to manage risk and ensure continuity of operations. Through a content analysis of organizational crisis communication during the COVID-19 pandemic, this article adapts uncertainty reduction theory as an applied, user-centered framework that can guide technical communicators in managing uncertainty during unprecedented crises.

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Uncertainty Reduction Theory in a New Work Environment: A Case of Teachers and School Principals Mutation in Cilandak District

Humaniora ◽

10.21512/humaniora.v10i2.5319 ◽

2019 ◽

Vol 10 (2) ◽

pp. 97

Author(s):

Dina Sekar Vusparatih

Keyword(s):

Interpersonal Communication ◽

School Principals ◽

Uncertainty Reduction ◽

Reduction Theory ◽

Case Study Method ◽

Uncertainty Reduction Theory ◽

New School ◽

Interactive Strategies ◽

Almost All

This researched aimed to show the mutation in the education field in Indonesia because every teacher and principal would have at least once in his/her carrier. Through a qualitative approach and a case study method in Cilandak subdistrict, this research tried to analyze how educators underwent mutations using strategies from Uncertainty Reduction Theory (URT). By using interview and observation techniques, it is found that almost all educators use passive, active, and interactive strategies in gathering various information about the new school that is intended before carrying out the transfer. A forum of teachers or principals and joining community educator groups can be a bridge and media in carrying out this strategy so that it can reduce uncertainties in facing new environments and avoid conflicts that may occur due to ignorance and other threats. To get a certain situation using URT, it needs good competence in interpersonal communication as well.

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