Implementasi Total Quality Management dalam Meningkatkan Mutu Pendidikan di MA Mamba'ul Hisan Sidayu Gresik

2020 ◽  
Vol 1 (2) ◽  
pp. 121-133
Author(s):  
Ahmad Afghor Fahruddin

Masa sekarang ini, pendidikan menjadi prioritas menanamkan nilai-nilai moral pada generasi di Indonesia, sehingga menjadi urgen menemukan cara bagaimana meningkatkan mutu pendidikan. Oleh karenanya dalam meningkatkan kualitas mutu pendidikan harus menciptakan sumber daya manusia yang mampu memecahkan masalah global dalam dunia pendidikan. Total Quality Management (TQM) adalah konsep manajemen sekolah dalam melaksanakan pendidikan serta diharapkan bisa memberikan perubahan yang lebih baik sesuai dengan pembangunan, tuntutan dan dinamika masyarakat. Madrasah Aliyah (MA) Mamba’ul Hisan Sidayu Gresik telah menerapkan empat konsep dalam TQM untuk meningkatkan kualitas mutu pendidikan: pertama, mutu dalam proses penerimaan siswa di lembaga ini; kedua, kepuasan pelanggan yaitu memenuhi kebutuhan peserta didik; ketiga, perbaikan terus menerus dalam rekrutmen guru yang berkualitas dan mempunyai keahlian lainnya dan setiap akhir semester melakukan evaluasi terhadap hasil kinerja guru, peningkatan kualitas pembelajaran; dan keempat, melibatkan seluruh komponen yang ada di lembaga pendidikan. Kata Kunci: total quality management, mutu pendidikan, madrasah Nowadays, education is a priority to instill moral values ??in generations in Indonesia. So it becomes urgent to find ways to improve the quality of education. Therefore, in improving the quality of education, it must create human resources capable of solving global problems in the world of education. Total Quality Management (TQM) is the concept of school management in implementing education and is expected to provide a better change in accordance with the development, demands, and dynamics of the community. Madrasah Aliyah (MA) Mamba'ul Hisan Sidayu Gresik has applied four concepts in TQM to improve the quality of education quality, first, the quality of the student admission process at this institution; second, customer satisfaction is to meet the needs of students; third, continuous improvement in the recruitment of qualified teachers and other experts and at the end of each semester evaluates the performance of teachers, improving the quality of learning; and fourth, it is involving all components in educational institutions.

2021 ◽  
Vol 1 (1) ◽  
pp. 69-78
Author(s):  
Lailatul Azizah ◽  
Silvia Witri

Improving the quality of education is a problem that is still experienced by many educational institutions. To improve the quality of education, institutions need a system to help achieve quality education quality. So this study aims to analyze the application of Total Quality Management in the school accreditation program as an effort to improve the quality of education. This research is a literature study by taking data from several books and literature. This data collection technique uses documentation techniques and data analysis techniques using critical analysis which is interesting from several research documents. The results of this study indicate that improving the quality of education is carried out by implementing Total Quality Management. Total Quality Management is carried out by continuous improvement, determining quality standards, changing culture, changing organizations, maintaining relationships with customers and focusing on customer satisfaction. and have a commitment to change.


2021 ◽  
Vol 5 (1) ◽  
pp. 101
Author(s):  
Mercy Hosang ◽  
Deitje A. Katuuk ◽  
Viktory N.J. Rotty ◽  
Jeffry S.J. Lengkong

The implementation of total quality management is applied to every educational institution as an effort to improve the quality of education. In this case, it is important to carry out management functions in each educational institution. This article discusses the implementation of total quality management in educational institutions to seek to improve the quality of education in achieving a quality standard in education. Every educational institution should show better quality and be able to compete. This is intended so that educational institutions continue to gain the trust of the public and stakeholders. To continue to get this, it must be improved continuously, both physically and non-physically. So as to make a quality educational institution and guaranteed quality. There are several main things that need to be considered in implementing total quality management in the world of education, namely: continuous quality improvement; determine quality standards, cultural change; changes in the organization; and maintain relationships with other agencies and customers and evaluate the system if anything is not appropriate


2019 ◽  
Author(s):  
shofi maahiroh arsy ◽  
Hade Afriansyah ◽  
Rusdinal

This article aims to describe how the implementation total quality management in improving education quality. Using the literature study method by looking for relevant theoretical references to sources and books, articles. based on the results of the TQM article is an activity that satisfies the customer's heart and also improves quality. There are several items contained in the Implementation of TQM in improving the quality of education, namely the vision and mission of the organization must be clear, satisfy the customers (teachers, education staff), have clear planning.


2018 ◽  
Vol 2 (2) ◽  
pp. 160
Author(s):  
Nur Hamidi

Entering the past decade, the issue of quality has always been the talk of the actual, especially in the context of education management. Recognized or not, the quality of Islamic education institutions are still largely under the quality of education in general. Various attempts have been made and many of the concepts that have been applied, but everything seemed not bring significant improvement. "Total Quality Management (TQM) or Integrated Quality Management (MMT) as an effort to improve the quality of education in Islamic educational institutions. Although at first the concept of MMT is only known in the industry, but the amazing success invite the interest of education experts, 3 to study it more deeply, formulate operational patterns of adoption, and to create a model in teknical to apply. This research was conducted in SMP Muhammadiyah I Depok Sleman Yogyakarta. Consideration is SMP Muhammadiyah I Gurgaon is one of the Islamic educational institutions (schools distinctively Islamic) 5 formal mission has always been to apply concepts of Quality Management (TQM). This study resulted in that SMP Muhammadiyah I Depok already implementing Total Quality Management in the management of education. However, the application of Total Quality Management in SMP Muhammadiyah I Depok can be said is not fully maximized, in the sense that there are still some things that need to be evaluated together.


2020 ◽  
Vol 10 (2) ◽  
pp. 201-215
Author(s):  
Luthfi Zihni Rahman

Accreditation is an activity for evaluating the feasibility of a program in an education based on predetermined criteria. This accreditation is applied as an evaluation material and also controls the quality of education. However, even though the accreditation system has been developed and formulated in such a way, not many schools have been able to implement the existing instruments in the accreditation to improve the quality of their educational institutions. Many schools have not utilized the existing systems and instruments in accreditation optimally. Therefore, the implementation of accreditation in schools also requires an approach so that the process can run optimally. That approach is called by Total Quality Management (TQM). This research is a qualitative descriptive study. Data collection techniques through observation, documentation, and interviews. The results of this study found that accreditation in the TQM perspective contains the principles, among others: First, accreditation contains standards that are used as reference for implementation; Second, the school utilizes the assessment instruments that are in the accreditation to monitor the ongoing education services (monitoring and evaluation); Third, school accreditation is used to identify deficiencies in schools (deviations); Fourth, accreditation is used as a reference to continuously improve the quality of their schools.


2019 ◽  
Author(s):  
Dona Andora ◽  
Rusdinal ◽  
Hade Afriansyah

quality of education is one way to measure whether the quality of education is good or not. so as to maintain the quality of an education quality but still at a good level, it requires a control over the quality of education itself in order to achieve the educational goals them selves


2019 ◽  
Author(s):  
Zodtri Adillah ◽  
Rusdinal

Abstrak—Improving the quality of education must be improved continuously and continuously. Total Quality Management is one model or method used to improve e the quality of education in educational institutions. Total Quality Management is one of the keys to the success of the most effective educational goals. Because TQM prioritizes the integration of all functions and processes and empowers and involves all the elements in the education institution. TQM must be applied continuously and continuously to achieve educational goals, which provide satisfaction to students, parents and the community.


2021 ◽  
Vol 2 (01) ◽  
Author(s):  
Kharisul Wathoni

Alumni have a strategic role including improving the quality of education and developing various extracurricular activities in schools and alumni who have competence can play an important function in building public opinion to attract new students and public. This article discusses the role of alumni according to the Total Quality Management (TQM) perspective to find out related matters, namely the understanding and role of alumni, how the characteristics of integrated quality schools and how alumni management is according to the TQM perspective. The results of the analysis show the characteristics of quality schools have 5 quality pillars which include a focus on customers, total involvement, measurement, commitment and continuous improvement. The pillars are based on school beliefs. Alumni are able to make many contributions in improving the quality of education, therefore there is a need for alumni management. Alumni management includes the development of alumni networks, alumni construction of educational institutions, institutional governance of alumni management and methods for tracing alumni data through electronic and social media.Keywords: Alumni, educational institutions, schools, total quality management.


2019 ◽  
Author(s):  
shofi maahiroh arsy ◽  
Hade Afriansyah ◽  
Rusdinal

This article aims to describe how the implementation total quality management in improving education quality. Using the literature study method by looking for relevant theoretical references to sources and books, articles. based on the results of the TQM article is an activity that satisfies the customer's heart and also improves quality. There are several items contained in the Implementation of TQM in improving the quality of education, namely the vision and mission of the organization must be clear, satisfy the customers (teachers, education staff), have clear planning.


2019 ◽  
Author(s):  
Zodtri Adillah ◽  
Rusdinal ◽  
Hade Afriansyah

Improving the quality of education must be improved continuously and continuously. Total Quality Management is one model or method used to improve e the quality of education in educational institutions. Total Quality Management is one of the keys to the success of the most effective educational goals. Because TQM prioritizes the integration of all functions and processes and empowers and involves all the elements in the education institution. TQM must be applied continuously and continuously to achieve educational goals, which provide satisfaction to students, parents and the community.


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