Analysis of Implementation Total Quality Management at Educational Institutions in Indonesia

The implementation of total quality management is applied to every educational institution as an effort to improve the quality of education. In this case, it is important to carry out management functions in each educational institution. This article discusses the implementation of total quality management in educational institutions to seek to improve the quality of education in achieving a quality standard in education. Every educational institution should show better quality and be able to compete. This is intended so that educational institutions continue to gain the trust of the public and stakeholders. To continue to get this, it must be improved continuously, both physically and non-physically. So as to make a quality educational institution and guaranteed quality. There are several main things that need to be considered in implementing total quality management in the world of education, namely: continuous quality improvement; determine quality standards, cultural change; changes in the organization; and maintain relationships with other agencies and customers and evaluate the system if anything is not appropriate

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Peningkatan Mutu Pendidikan melalui Penerapan Total Quality Management dalam Program Akreditasi Sekolah

Dawuh Guru: Jurnal Pendidikan MI/SD ◽

10.35878/guru.v1i1.263 ◽

2021 ◽

Vol 1 (1) ◽

pp. 69-78

Author(s):

Lailatul Azizah ◽

Silvia Witri

Keyword(s):

Quality Management ◽

Total Quality Management ◽

Education Quality ◽

Educational Institutions ◽

Quality Of Education ◽

Total Quality ◽

Literature Study ◽

Commitment To Change ◽

Data Collection Technique

Improving the quality of education is a problem that is still experienced by many educational institutions. To improve the quality of education, institutions need a system to help achieve quality education quality. So this study aims to analyze the application of Total Quality Management in the school accreditation program as an effort to improve the quality of education. This research is a literature study by taking data from several books and literature. This data collection technique uses documentation techniques and data analysis techniques using critical analysis which is interesting from several research documents. The results of this study indicate that improving the quality of education is carried out by implementing Total Quality Management. Total Quality Management is carried out by continuous improvement, determining quality standards, changing culture, changing organizations, maintaining relationships with customers and focusing on customer satisfaction. and have a commitment to change.

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A Study on Adaptability of Total Quality Management in Engineering Education Sector

International Journal of Quality Assurance in Engineering and Technology Education ◽

10.4018/ijqaete.2012100103 ◽

2012 ◽

Vol 2 (4) ◽

pp. 25-37 ◽

Cited By ~ 2

Author(s):

Chandra Sekhar Patro

Keyword(s):

Quality Management ◽

Total Quality Management ◽

Engineering Education ◽

Quality Management System ◽

Educational Institution ◽

Educational Institutions ◽

Second Phase ◽

Total Quality ◽

Two Phase

Quality management is an approach to management which requires establishing quality policies, procedures and practices on regular basis. Engineering education is a process of developing techno human resources, which are to be used later as input to industry which in turn produces goods and services for the societal use. Having considered the current situation of the engineering educational system and the quality of all its individual components it can be noticed that the awareness of the importance of education as a foundation for the growth and development of the country, such as India, is not strong enough. Engineering graduates passing out from educational institutions have to fulfill modern and high standard requirements that are needed by industry. Therefore, there is a greater need to instill quality in engineering education to produce technically skilled and creative man-power in India. The continuous assessment of quality is of paramount importance for educational institution. Education efficiency and success does not depend just on quantity but as well on quality. This paper has discussed key points for the improvement in the quality of engineering education with a case study undertaken at various engineering colleges in India. The study was conducted in two phase; first phase is the critical investigation of the literature and the second phase is a study on the quality of engineering education provided by the educational institutions in Visakhapatnam city. A simple random sampling technique was adopted for the study. A research study described in this paper identifies and analyses the quality of engineering education at the educational institutions which adopt the total quality management system to increase the quality and meet the industrial requirements and then suggests some ingredients to improve the quality.

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IMPLEMENTASI TOTAL QUALITY MANAJEMEN DI SMP MUHAMMADIYAH I DEPOK SLEMAN

AL-MISBAH (Jurnal Islamic Studies) ◽

10.26555/almisbah.v2i2.101 ◽

2018 ◽

Vol 2 (2) ◽

pp. 160

Author(s):

Nur Hamidi

Keyword(s):

Quality Management ◽

Total Quality Management ◽

Islamic Education ◽

Educational Institutions ◽

Quality Of Education ◽

Total Quality ◽

Education Management ◽

The Past

Entering the past decade, the issue of quality has always been the talk of the actual, especially in the context of education management. Recognized or not, the quality of Islamic education institutions are still largely under the quality of education in general. Various attempts have been made and many of the concepts that have been applied, but everything seemed not bring significant improvement. "Total Quality Management (TQM) or Integrated Quality Management (MMT) as an effort to improve the quality of education in Islamic educational institutions. Although at first the concept of MMT is only known in the industry, but the amazing success invite the interest of education experts, 3 to study it more deeply, formulate operational patterns of adoption, and to create a model in teknical to apply. This research was conducted in SMP Muhammadiyah I Depok Sleman Yogyakarta. Consideration is SMP Muhammadiyah I Gurgaon is one of the Islamic educational institutions (schools distinctively Islamic) 5 formal mission has always been to apply concepts of Quality Management (TQM). This study resulted in that SMP Muhammadiyah I Depok already implementing Total Quality Management in the management of education. However, the application of Total Quality Management in SMP Muhammadiyah I Depok can be said is not fully maximized, in the sense that there are still some things that need to be evaluated together.

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Upaya Meningkatkan Mutu Lembaga Pendidikan Melalui Sistem Akreditasi Dalam Perspektif Total Quality Management (TQM) Di SD Muhammadiyah Karangbendo Bantul

Jurnal Intelektual: Jurnal Pendidikan dan Studi Keislaman ◽

10.33367/ji.v10i2.1270 ◽

2020 ◽

Vol 10 (2) ◽

pp. 201-215

Author(s):

Luthfi Zihni Rahman

Keyword(s):

Quality Management ◽

Total Quality Management ◽

Monitoring And Evaluation ◽

Study Data ◽

Educational Institutions ◽

Quality Of Education ◽

Assessment Instruments ◽

Total Quality ◽

Qualitative Descriptive

Accreditation is an activity for evaluating the feasibility of a program in an education based on predetermined criteria. This accreditation is applied as an evaluation material and also controls the quality of education. However, even though the accreditation system has been developed and formulated in such a way, not many schools have been able to implement the existing instruments in the accreditation to improve the quality of their educational institutions. Many schools have not utilized the existing systems and instruments in accreditation optimally. Therefore, the implementation of accreditation in schools also requires an approach so that the process can run optimally. That approach is called by Total Quality Management (TQM). This research is a qualitative descriptive study. Data collection techniques through observation, documentation, and interviews. The results of this study found that accreditation in the TQM perspective contains the principles, among others: First, accreditation contains standards that are used as reference for implementation; Second, the school utilizes the assessment instruments that are in the accreditation to monitor the ongoing education services (monitoring and evaluation); Third, school accreditation is used to identify deficiencies in schools (deviations); Fourth, accreditation is used as a reference to continuously improve the quality of their schools.

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Implementasi Total Quality Management dalam Meningkatkan Mutu Pendidikan di MA Mamba'ul Hisan Sidayu Gresik

JIEMAN: Journal of Islamic Educational Management ◽

10.35719/jieman.v1i2.15 ◽

2020 ◽

Vol 1 (2) ◽

pp. 121-133

Author(s):

Ahmad Afghor Fahruddin

Keyword(s):

Quality Management ◽

Total Quality Management ◽

Education Quality ◽

Educational Institutions ◽

Quality Of Education ◽

Total Quality ◽

Admission Process ◽

Qualified Teachers ◽

Global Problems

Masa sekarang ini, pendidikan menjadi prioritas menanamkan nilai-nilai moral pada generasi di Indonesia, sehingga menjadi urgen menemukan cara bagaimana meningkatkan mutu pendidikan. Oleh karenanya dalam meningkatkan kualitas mutu pendidikan harus menciptakan sumber daya manusia yang mampu memecahkan masalah global dalam dunia pendidikan. Total Quality Management (TQM) adalah konsep manajemen sekolah dalam melaksanakan pendidikan serta diharapkan bisa memberikan perubahan yang lebih baik sesuai dengan pembangunan, tuntutan dan dinamika masyarakat. Madrasah Aliyah (MA) Mamba’ul Hisan Sidayu Gresik telah menerapkan empat konsep dalam TQM untuk meningkatkan kualitas mutu pendidikan: pertama, mutu dalam proses penerimaan siswa di lembaga ini; kedua, kepuasan pelanggan yaitu memenuhi kebutuhan peserta didik; ketiga, perbaikan terus menerus dalam rekrutmen guru yang berkualitas dan mempunyai keahlian lainnya dan setiap akhir semester melakukan evaluasi terhadap hasil kinerja guru, peningkatan kualitas pembelajaran; dan keempat, melibatkan seluruh komponen yang ada di lembaga pendidikan. Kata Kunci: total quality management, mutu pendidikan, madrasah Nowadays, education is a priority to instill moral values ??in generations in Indonesia. So it becomes urgent to find ways to improve the quality of education. Therefore, in improving the quality of education, it must create human resources capable of solving global problems in the world of education. Total Quality Management (TQM) is the concept of school management in implementing education and is expected to provide a better change in accordance with the development, demands, and dynamics of the community. Madrasah Aliyah (MA) Mamba'ul Hisan Sidayu Gresik has applied four concepts in TQM to improve the quality of education quality, first, the quality of the student admission process at this institution; second, customer satisfaction is to meet the needs of students; third, continuous improvement in the recruitment of qualified teachers and other experts and at the end of each semester evaluates the performance of teachers, improving the quality of learning; and fourth, it is involving all components in educational institutions.

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TQM DALAM PENDIDIKAN

10.31227/osf.io/rxkzu ◽

2019 ◽

Author(s):

Zodtri Adillah ◽

Rusdinal

Keyword(s):

Quality Management ◽

Total Quality Management ◽

Education Institution ◽

Educational Institutions ◽

Quality Of Education ◽

Educational Goals ◽

Total Quality

Abstrak—Improving the quality of education must be improved continuously and continuously. Total Quality Management is one model or method used to improve e the quality of education in educational institutions. Total Quality Management is one of the keys to the success of the most effective educational goals. Because TQM prioritizes the integration of all functions and processes and empowers and involves all the elements in the education institution. TQM must be applied continuously and continuously to achieve educational goals, which provide satisfaction to students, parents and the community.

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ALUMNI MENURUT PERSPEKTIF TOTAL QUALITY MANAGEMENT (TQM)

MA'ALIM: Jurnal Pendidikan Islam ◽

10.21154/maalim.v2i01.3036 ◽

2021 ◽

Vol 2 (01) ◽

Author(s):

Kharisul Wathoni

Keyword(s):

Quality Management ◽

Total Quality Management ◽

Extracurricular Activities ◽

Educational Institutions ◽

Quality Of Education ◽

Total Quality ◽

Institutional Governance ◽

Strategic Role

Alumni have a strategic role including improving the quality of education and developing various extracurricular activities in schools and alumni who have competence can play an important function in building public opinion to attract new students and public. This article discusses the role of alumni according to the Total Quality Management (TQM) perspective to find out related matters, namely the understanding and role of alumni, how the characteristics of integrated quality schools and how alumni management is according to the TQM perspective. The results of the analysis show the characteristics of quality schools have 5 quality pillars which include a focus on customers, total involvement, measurement, commitment and continuous improvement. The pillars are based on school beliefs. Alumni are able to make many contributions in improving the quality of education, therefore there is a need for alumni management. Alumni management includes the development of alumni networks, alumni construction of educational institutions, institutional governance of alumni management and methods for tracing alumni data through electronic and social media.Keywords: Alumni, educational institutions, schools, total quality management.

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MANAJEMEN MUTU TERPADU

10.31227/osf.io/f9tcm ◽

2019 ◽

Author(s):

Zodtri Adillah ◽

Rusdinal ◽

Hade Afriansyah

Keyword(s):

Quality Management ◽

Total Quality Management ◽

Education Institution ◽

Educational Institutions ◽

Quality Of Education ◽

Educational Goals ◽

Total Quality

Improving the quality of education must be improved continuously and continuously. Total Quality Management is one model or method used to improve e the quality of education in educational institutions. Total Quality Management is one of the keys to the success of the most effective educational goals. Because TQM prioritizes the integration of all functions and processes and empowers and involves all the elements in the education institution. TQM must be applied continuously and continuously to achieve educational goals, which provide satisfaction to students, parents and the community.

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Implementasi Manajemen Mutu Terpadu dalam Meningkatkan Kualitas Pendidikan

10.31227/osf.io/39he2 ◽

2019 ◽

Author(s):

Fadilla Windryani ◽

Rusdinal ◽

Hade Afriansyah

Keyword(s):

Quality Management ◽

Total Quality Management ◽

Management System ◽

Quality Management System ◽

Educational Institutions ◽

Quality Of Education ◽

Quality Development ◽

Total Quality ◽

Better Than

Implementation of the Total Quality Management in the Learning Quality Management System in Educational Institutions. Total Quality Management is needed in institutions. To ensure the quality of an institutions, the institutions needs to pay attention better than before. Therefore the leaders of the organization must think about what efforts should be taken. Total Quality Management is one thing that really needs to be considered. It takes a lot of effort from organizational managers so that the quality of the organization really becomes a matter that is taken into account from the organization. The implementation of Total Quality Management in the field of education is also very important and cannot be abandoned by the principal as a main leader in his institution. To carry out Total Quality Management. the head master of the school don’t work o their own, but principals must work together with other parties, namely teams formed specifically to study the quality development in the school. The team must be chaired by an expert in t he field so that if there are problems it can be aeasily overcome. With the formation of the team, efforts to improve the quality of education can be immediately achieved by the school.

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Manajemen Dan Nilai Ekonomi Pendidikan Dasar Dalam Meningkatkan Mutu Pendidikan

LITERASI (Jurnal Ilmu Pendidikan) ◽

10.21927/literasi.2013.4(2).153-170 ◽

2016 ◽

Vol 4 (2) ◽

pp. 153

Author(s):

Sri Winarsih

Keyword(s):

Quality Management ◽

Total Quality Management ◽

Primary Education ◽

Economic Value ◽

Education Quality ◽

Quality Of Education ◽

Total Quality ◽

Continuous Quality ◽

School Based

Management is the all process for carrying out a job through someone else done by two or more people to achieve a state goal which has been determined. In other word, management is a means of managing the organization. Improving the quality of education need to continuous quality improvement which is a formula or approach should be one of the paradigms of school based management. Improvement of quality approach countinuely is expected to overcome the problem of education quality’s which is not only uses conventional approaches, but in need of an approach in order to optimize resources and fund. It is intended to achieve state objectives effectively, efficiently, creatively and innovatively. The directions approach to improving the quality of the school led to recognize and implement the total quality management. It is an integrated quality management undertaken by all levels of management and the institutional part of the system with the goal of providing outstanding service to customer. Then every school must optimize the management to improve the quality and economic value. Economic value of primary education can provide several benefits including, namely: social and economy benefits. Keywords: Management, Economic Value of Primary Education Quality.

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