scholarly journals Product customization and generative design

2021 ◽  
Vol 11 (4) ◽  
pp. 87-95
Author(s):  
Laura Trautmann
Keyword(s):  
Customer Satisfaction ◽  
Automotive Industry ◽  
Parametric Design ◽  
New Product ◽  
Generative Design ◽  
Product Families ◽  
Aircraft Manufacturing ◽  
Product Customization ◽  
Process Oriented ◽  
Mathematical Relationships

Parametric design is essentially a generative design that can be created using a computer and mathematical relationships. In a process-oriented way (instead of changing the shape), we modify the components' parameters that make up the shape, resulting in a new look. Because manipulations' consequences can be seen immediately, the development of product families and new product variants can be implemented quickly. With the help of parametric design, customizing the product and increasing customer satisfaction is more efficient, as several successful projects have already shown in automotive industry, aircraft manufacturing, architecture, jewellery manufacturing, etc.

Critical Success Factors of New Product Development and Impact on Performance of Malaysian Automotive Industry

2014 ◽  
Vol 903 ◽  
pp. 431-437 ◽  
Author(s):  
Abdul Aziz Fazilah ◽  
Nur Najmiyah Jaafar ◽  
Sulaiman Suraya
Keyword(s):  
Product Development ◽  
New Product Development ◽  
Automotive Industry ◽  
Critical Success Factors ◽  
Success Factors ◽  
New Product ◽  
Success Factor ◽  
Management Support ◽  
Critical Success ◽  
Research Activities

This research paper shows a framework to conduct an empirical study in Malaysian automotive industry in order to improve their performance. There are factors which are effective factors in improving performance of Malaysian automotive companies namely top management support, cross functional teamwork, new product development (NPD) process, NPD strategies, and market research activities. The critical success factor of NPD is playing a fundamental role in determining the performance in Malaysian automotive companies. In this research study, a framework has been developed that includes critical success factors of NPD and project achievement to study their influence on the performance of Malaysian automotive companies. It is hoped that this paper can provide an academic source for both academicians and managers due to investigate the relationship between critical success factors of total NPD, project achievement and company performance in a systematic manner to increase successful rate of NPD progress.

scholarly journals Development of New Product/Process Development Procedure for SMEs

Organizacija ◽  
2010 ◽  
Vol 43 (2) ◽  
pp. 76-86 ◽  
Author(s):  
Mateja Šenk ◽  
Peter Metlikovič ◽  
Matjaž Maletič ◽  
Boštjan Gomišček
Keyword(s):  
Automotive Industry ◽  
Process Development ◽  
Cost Management ◽  
Value Added ◽  
New Product ◽  
Quality Planning ◽  
Design For Six Sigma ◽  
Plastic Processing ◽  
New Process ◽  
Development Procedure

Development of New Product/Process Development Procedure for SMEsThe result of our research is a developed and implemented set of activities for new process or product development (NPD procedure) for SMEs environment in the plastic processing industry, which enables the production of products and services with a high value added.The developed NPD procedure consists of five consecutive and overlapping steps: attracting orders, designing a project, developing a product, developing a process and zero production series. Each distinct step is further divided into sub-activities supported by adequate methods and managed in an information system. Investigated and included were three different methodologies use for NPD procedure in the automotive industry such as Advanced Product Quality Planning (APQP), Design for Six Sigma (DFSS) and Stage/Gate methodology.The results presented in the paper show that the developed NPD procedure significantly improved NPD in terms of cost management and time-effectiveness.

scholarly journals Designing for the satisfaction of high-level needs

2014 ◽  
Vol 26 (6) ◽  
pp. 639-649 ◽  
Author(s):  
Petter Stenmark ◽  
Johan Lilja
Keyword(s):  
Customer Satisfaction ◽  
Design Methodology ◽  
Service Innovation ◽  
New Product ◽  
Service Development ◽  
Content Type ◽  
The Creation ◽  
High Level ◽  
Satisfaction Surveys

Purpose – The purpose of this paper is to introduce a methodology that can support the process of understanding and designing for the satisfaction of high-level needs in practice. The satisfaction of high-level needs has seldom been in focus when it comes to customer satisfaction surveys or the process of new product or service development. However, needs do occur on various levels, and the satisfaction of high-level needs actually appears to have the greatest potential for the creation of loyalty among customers and customer satisfaction. The satisfaction of high-level needs has furthermore been pointed out as a strategy for the creation of attractive quality. Design/methodology/approach – The paper is based on literature studies and the application of the Ideation Need Mapping (INM) methodology in a specific case. Findings – The paper presents the INM methodology that could be used for guiding product and service innovation in practice. More specifically, the methodology supports the process of understanding and designing for the satisfaction of high-level needs. Originality/value – This paper aims to contribute to envisioning and demonstrating how the understanding of, and design for, satisfaction of high-level needs can be done in practice.

scholarly journals Exploring the Determinants of Customer Satisfaction in Pakistan Automotive Industry

2021 ◽  
Vol 2 (1) ◽  
pp. 10-19
Author(s):  
Ahmer Muslim
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Market Share ◽  
Automotive Industry ◽  
Quality Measures ◽  
Brand Awareness ◽  
Service Offering ◽  
Business Customers ◽  
Satisfaction Model ◽  
Awareness Service

Customer satisfaction is a measure of how happy the customer is with the product or service offering of a business. Customers could be highly satisfied, satisfied, neutral, angry, or very angry. Similarly, service quality measures how best the service is meeting the customer’s expectations. The customer satisfaction element is new to Pakistan automotive industry. The industry is still depending on selling cheap, low-quality products to the customer in order to increase market share. The purpose of this research is to create a customer satisfaction model for the automotive industry in Pakistan. The result at the end suggested that price, brand awareness, service quality, and Flexibility are the determinants of customer satisfaction for this industry. This research will open the way to expand the growth of industries and allow new competitors to enter the market with quality products.

scholarly journals Fuzzy Optimization Modeling Approach for QFD-Based New Product Design

2014 ◽  
Vol 2014 ◽  
pp. 1-8 ◽  
Author(s):  
Zhihui Yang ◽  
Yizeng Chen
Keyword(s):  
Customer Satisfaction ◽  
Product Design ◽  
Quality Function Deployment ◽  
Programming Model ◽  
Fuzzy Optimization ◽  
New Product ◽  
Optimal Level ◽  
Fuzzy Linear Programming ◽  
Target Market ◽  
Functional Relationships

Quality function deployment (QFD) is a planning and problem-solving tool for translating customer requirements (CRs) into the engineering characteristics (ECs) of a product. Owing to the typical vagueness of functional relationships in a new product, product planning is becoming more difficult under uncertainties. To tackle the vagueness or imprecision in QFD, numerous scholars have applied the fuzzy set theory to QFD and proposed various fuzzy QFD models. In this study, a fuzzy linear programming model is developed to determine the optimal level of ECs, where the objective function is the overall customer satisfaction and the cost constraint is fuzzified. Finally, we use a software product design as a numerical example, which demonstrates that the proposed methodology can help the QFD team realize the overall customer satisfaction of new products catching up with or exceeding the competitors in the target market.

The Use of Laser Scanning Technology to Improve the Design Process

2011 ◽  
Vol 110-116 ◽  
pp. 4118-4122
Author(s):  
Ercihan Kiraci ◽  
Alex Attridge ◽  
Mark. A. Williams
Keyword(s):  
New Product Development ◽  
Automotive Industry ◽  
Laser Scanning ◽  
Value Added ◽  
New Product ◽  
Physical Prototype ◽  
Development Processes ◽  
A Company ◽  
Generic Process

Benchmarking competitor products helps a company to identify opportunities to improve their product relative to their competitors. This allows a company to determine the basic requirements of a new product, and target potential areas for improvement, particularly within the automotive industry where there is considerable growth and competition. Automotive firms have been increasingly focusing on development processes. Reducing time to market and improving quality whilst minimising cost. Laser scanning technology enables companies to make design and engineering improvements through the ability to analyse a competitor’s design. A case study of this generic process will be presented in this paper. The results have revealed that a company can create significant value-added activity, reduce the need for physical prototype costs and time, improve quality in new product development introduction.

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