A Systems Theory Approach to Electronic Voting Complexity

Author(s):  
Dimitrios Zissis ◽  
Dimitrios Lekkas ◽  
Argyris Arnellos

Information and Communication Technologies are being evaluated as an efficient and effective way to modernize the electoral process. These initiatives have initially been met with skepticism, as a number of affecting fields operate in concert, to structure what is perceived as the dimensions of electronic voting. This chapter adds to the existing body of knowledge on e-voting, while attempting to exorcise complexity and reevaluate under a perspicacious vision, the conflictual issues, by adopting a methodology with the ability to tackle highly unstructured problem settings. For this, systems theory is employed to provide a framework for perceiving and analyzing highly complex systems in an interdisciplinary method, as well as for designing within and for them. In this context, electronic voting is identified as a ’soft’ ill-structured human activity system, and soft systems thinking is applied to bring about improvement by resolving complex issues and providing a clearer perspective of related interdependencies.

2012 ◽  
pp. 1500-1523
Author(s):  
Dimitrios Zissis ◽  
Dimitrios Lekkas ◽  
Argyris Arnellos

Information and Communication Technologies are being evaluated as an efficient and effective way to modernize the electoral process. These initiatives have initially been met with skepticism, as a number of affecting fields operate in concert, to structure what is perceived as the dimensions of electronic voting. This chapter adds to the existing body of knowledge on e-voting, while attempting to exorcise complexity and reevaluate under a perspicacious vision, the conflictual issues, by adopting a methodology with the ability to tackle highly unstructured problem settings. For this, systems theory is employed to provide a framework for perceiving and analyzing highly complex systems in an interdisciplinary method, as well as for designing within and for them. In this context, electronic voting is identified as a ’soft’ ill-structured human activity system, and soft systems thinking is applied to bring about improvement by resolving complex issues and providing a clearer perspective of related interdependencies.


Author(s):  
Roy Gelbard ◽  
Abraham Carmeli

As an emergent field of research and practice, the management of information and communication technologies (ICT) offers complex challenges, such as how to structure and organize the accumulated body of knowledge as well as the need to orchestrate and encapsulate theoretical perspectives and methodologies. As in any emergent field, the ICT management (ICTM) body of knowledge has mostly expanded through diverse theoretical lenses. It also has to overcome concept redundancy and ambiguity in order to gain insights that are more than “old wine in new bottles.” In this chapter, we focus on two main issues. First, we strive to achieve a holistic perspective of ICTM. Second, we explore the way in which organizational theories can contribute to a better understanding of this holistic perspective. For this, we introduce an ontology that describes four ICTM core constructs—policy, project, assets, and evaluation—and their interrelationships. We discuss each one of these constructs in light of six common organizational theories.


Author(s):  
Neeta Baporikar

The use of technology for learning and teaching brings optimism and opportunity for education. It liberates both the teacher and the student in the scholarly enterprise by removing traditional boundaries and restrictions to knowledge. However, it also challenges us to consider the best possible uses of that technology for our students and, more fundamentally, our actions as educators. The term technology enhanced learning is used extensively throughout the educational world; it is the latest in an assortment of terms that have been used to describe the application of information and communication technologies (ICT) to learning and teaching. Through exhaustive literature review and grounded theory approach this chapter reflects on the teaching – technology nexus, the use of technology as a student driven learning strategy with focus on augmenting student learning. The findings indicate that there is a strong nexus between teaching and technology in today's world. Further, adopting technology would aid better to put students in the driver's seat.


Author(s):  
Derek H.T. Walker ◽  
Tayyab Maqsood ◽  
Andrew Finegan

This chapter introduces a concept ‘the knowledge advantage’ (K-Adv) that describes a model in which knowledge leadership provides the setting in which an organisation’s knowledge vision can be developed and activated. This is supported by a people infrastructure that allows people to effectively create and share knowledge. This infrastructure is further supported by an information and communication technologies (ICT) infrastructure. This chapter also provides examples of how the K-Adv can be developed, and several tools are illustrated for this purpose. These include using a soft systems methodology (SSM) approach as part of developing the knowledge leadership vision and how the K-Adv can be used for benchmarking at both a course and fine-grained level. The contribution that this chapter makes is to provide some strategic and practical tactical tools that companies can use to develop their competitive advantage.


2020 ◽  
pp. 1920-1947
Author(s):  
Giulia Nardelli

Recent literature reveals the increasingly important role of Information and Communication Technologies (ICT) within innovation in services. This paper aims at outlining how scholars have conceptualized and defined the relationship between ICT and innovation in services so far, by analysing the fragmented body of knowledge available on the topic, to strengthen the research area as field of study and support its progress. The results of the literature review were derived through a concept-centric analysis of the existing research on ICT and innovation in services. The outcome of the literature review is a conceptual typology that organizes and summarizes the body of knowledge on ICT and innovation in services, and reveals the critical knowledge gaps along with an agenda for future research. The main contribution of this work resides in having organized existing literature on the relationship between ICT and innovation in services into a conceptual typology. The conceptual typology outlines the three main aspects of the link between ICT and innovation in services: the integration of organizational and innovation processes; the cooperation among internal and external agents; and the self-reinforcing innovation mechanism that characterizes ICT as a product.


Author(s):  
Rosa Maria Bottino ◽  
Michela Ott ◽  
Mauro Tavella

This paper examines pedagogical planning as a means to foster the introduction of ICT (Information and Communication Technologies) tools into classroom practice. The authors illustrate IAMEL, an ICT-enhanced system aimed at supporting teachers in the process of designing, structuring and planning educational activities. Pedagogical planning, which is a traditional school practice, is meant as the description of a learning situation aimed at the acquisition of a precise body of knowledge through the specification of roles, activities, educational theories and methods. ICT-enhanced pedagogical planning offers significant added value to the intended scope: (1) helps teachers fully express their didactical ideas and finalize the educational approaches and methods to be adopted (2) supports the sharing of practice among teachers and communities of teachers (3) fosters “a posteriori” reflections on the planned educational experience, once implemented in real school settings.


2022 ◽  
pp. 1-27
Author(s):  
Derly Yohanna Sanchez Vargas ◽  
Oscar Javier Maldonado Castañeda ◽  
Mabel Rocío Hernández

Abstract Precariousness of the Colombian urban economy provides an ecosystem for the development and expansion of digital platforms, intersecting informal working relations with digital surveillance. Reconstructing legal obstacles to gaining recognition as legal and formal workers, it is argued that platforms have assembled a techno-legal network which translates discussions about workers’ rights into the less regulated arena of information and communication technologies. The role of ‘regulatory displacement’ is examined to analyse the evolution of digital platforms for food delivery workers. Drawing on a review of the regulation of it and labour, discussed in Congress in 2017–2018, we explore the regulatory expulsions that digital workers experience, analysing this information with a grounded theory approach, in which we have followed discursive patterns that emerge from legal documents. Addressing this strategic use of the law is key to understanding and overcoming obstacles that platform workers face in their attempts to organize in the Global South.


2014 ◽  
pp. 63-88
Author(s):  
Maria Victoria Stephane Asio ◽  
Editha Cagasan

Residents in disaster-prone areas use information and communication technologies (ICTs) to cope with risks. This study was conducted in a flood prone barangay of Palo, Leyte to determine the informants’ use of ICTs in natural calamities. Following the grounded theory approach, the 23 informants were chosen using snowball sampling and were interviewed using an in-depth interview guide. The theoretical model generated from the data showed that in this flood-prone community, residents are exposed to various information sources that they use in the different phases of the disaster for various reasons. Although informants’ reasons for accessing and using ICTs were not primarily related to their use in times of disasters, their good access to these technologies proved useful in times of calamities. ICTs have also proven as crucial means of communication especially in giving residents warnings of an incoming disaster and in surviving and recovering from the disaster. Results suggest the need to enhance ICT access among residents and officials in disaster-prone communities.


2011 ◽  
Vol 2 (1) ◽  
pp. 84-97 ◽  
Author(s):  
Rosa Maria Bottino ◽  
Michela Ott ◽  
Mauro Tavella

This paper examines pedagogical planning as a means to foster the introduction of ICT (Information and Communication Technologies) tools into classroom practice. The authors illustrate IAMEL, an ICT-enhanced system aimed at supporting teachers in the process of designing, structuring and planning educational activities. Pedagogical planning, which is a traditional school practice, is meant as the description of a learning situation aimed at the acquisition of a precise body of knowledge through the specification of roles, activities, educational theories and methods. ICT-enhanced pedagogical planning offers significant added value to the intended scope: 1) helps teachers fully express their didactical ideas and finalize the educational approaches and methods to be adopted 2) supports the sharing of practice among teachers and communities of teachers 3) fosters “a posteriori” reflections on the planned educational experience, once implemented in real school settings.


Author(s):  
Giulia Nardelli

Recent literature reveals the increasingly important role of Information and Communication Technologies (ICT) within innovation in services. This paper aims at outlining how scholars have conceptualized and defined the relationship between ICT and innovation in services so far, by analysing the fragmented body of knowledge available on the topic, to strengthen the research area as field of study and support its progress. The results of the literature review were derived through a concept-centric analysis of the existing research on ICT and innovation in services. The outcome of the literature review is a conceptual typology that organizes and summarizes the body of knowledge on ICT and innovation in services, and reveals the critical knowledge gaps along with an agenda for future research. The main contribution of this work resides in having organized existing literature on the relationship between ICT and innovation in services into a conceptual typology. The conceptual typology outlines the three main aspects of the link between ICT and innovation in services: the integration of organizational and innovation processes; the cooperation among internal and external agents; and the self-reinforcing innovation mechanism that characterizes ICT as a product.


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