Social Assistance via the Internet

2014 ◽  
pp. 177-195
Author(s):  
Minna Strömberg-Jakka
Keyword(s):  
Social Service ◽  
Social Assistance ◽  
Communication Technologies ◽  
Educational Background ◽  
Information Communication Technologies ◽  
Service Users ◽  
Information Communication ◽  
The Social ◽  
Questions And Answers ◽  
Gain Access

This chapter examines the connection between social assistance and the use of information communication technologies to gain access to social rights as human rights. The research is based on data consisting of 594 online questions and answers related to social assistance. Of these, 160 analysis units were chosen for a detailed content analysis. The aim of the study was to determine what different positions and combinations of positions officials and service users found themselves in during online social service consultation and how service provision was affected by an official’s educational background and the phase of the social assistance process that was in progress. The results show that there are several possible combinations of outcomes and that the educational background of an answering official, as well as the phase of the process for which answers are given, have an impact on the service received.

scholarly journals Social Democratic and Critical Theories of the Intellectual Commons: A Critical Analysis

2017 ◽  
Vol 15 (1) ◽  
pp. 100-126 ◽  
Author(s):  
Antonios Broumas
Keyword(s):  
Communication Technologies ◽  
Information Communication Technologies ◽  
Information Communication ◽  
Productive Force ◽  
Social Democratic ◽  
The Past ◽  
Critical Theories ◽  
The Social ◽  
Intellectual Commons ◽  
Theoretical Paradigms

Over the past twenty years theorizing about the intellectual commons has undeniably become a popular activity not only among scholars that deal with the dialectics between information/communication technologies and society but also among the wider scientific community. Yet, the discourse over intellectual commons and their contested relationship with contemporary laws and institutions has not been confined only within the academia but has rather become a more general social issue. Social democratic and critical theories of the intellectual commons are re-conceptualizations of the social intellect as the productive force of our intellectual commonwealth. As emerging theoretical paradigms, they eventually come in contrast with the dominant notions of the social intellect, which basically advocate the establishment of private monopolies over intellectual works. By deciphering contemporary shifts and dynamics in the ways we produce and distribute information, knowledge and culture, such theories are thus better placed to inspire and orientate social movements, recast agendas of policy – making and construct alternative narratives to existing socio-legal arrangements, which are capable of accommodating the potential of the intellectual commons.

Social Shaping of Technologies for Community Development

2010 ◽  
pp. 705-718
Author(s):  
Poline Bala
Keyword(s):  
Community Development ◽  
Social Relations ◽  
Communication Technologies ◽  
Economic Effects ◽  
Information Communication Technologies ◽  
Information Communication ◽  
Cultural Conditions ◽  
The Social ◽  
East Malaysia ◽  
Social Shaping

Using electronic-Bario (e-Bario) project in the Kelabit Highlands of Sarawak in East Malaysia, this chapter explores how the introduction of information communication technologies (ICT) as developmental tools have been mediated and reconfigured by webs of social relations and the intricate interplay of social, political and cultural conditions specific to different social and technical settings. One crucial factor conditioning the effects of the project has been the Kelabit’s own desire for, and expectations of, “development” and “progress.” This is a quest which ties in closely with two fundamental Kelabit concepts: doo-ness and iyuk. As a result, the social and economic effects of ICT have unfolded through countless open-ended strategic and everyday decisions made by the Kelabit themselves, who actively consume, apply and make use of objects, ideas and services in the Highlands.

Families, Cultural Resources and the Digital Divide: ICTs and Educational (dis)Advantage

2003 ◽  
Vol 47 (1) ◽  
pp. 18-39 ◽  
Author(s):  
Lawrence Angus ◽  
Ilana Snyder ◽  
Wendy Sutherland-Smith
Keyword(s):  
Digital Divide ◽  
Social Economic ◽  
Local Level ◽  
Communication Technologies ◽  
Cultural Dimensions ◽  
Information Communication Technologies ◽  
Cultural Resources ◽  
Information Communication ◽  
Critical Elements ◽  
Gain Access

By concentrating on cases of family engagement with information communication technologies at a very local level, this paper tries to illustrate that issues related to ‘access’ and social disadvantage require extremely sophisticated and textured accounts of the multiple ways in which interrelated critical elements and various social, economic and cultural dimensions of disadvantage come into play in different contexts. Indeed, to draw a simple dichotomy between the technology haves and have-nots in local settings is not particularly generative. It may be the case that, even when people from disadvantaged backgrounds manage to gain access to technology, they remain relatively disadvantaged.

scholarly journals Use of information and communication technologies in social work institutions in extraordinary circumstances

2021 ◽  
Vol 1 (2) ◽  
pp. 8-15
Author(s):  
Enisa Hodžić ◽  
Sabina Baraković ◽  
Anesa Kavazović ◽  
Jasmina Baraković Husić
Keyword(s):  
Social Work ◽  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Daily Basis ◽  
Public Institution ◽  
Information Communication Technologies ◽  
Information Communication ◽  
The Public ◽  
The Social ◽  
Information And Communication

Information-Communication Technologies (ICTs) are currently used in various fields and there are many amazing inventions that are already present and make communication and life easier for us on a daily basis. The use of ICTs is less represented in the social work institutions. Therefore, this paper presents the implementation of ICTs through the chatbot application for the needs of social work created on the Tidio platform and within the webpage of the Public Institution “Center for Social Work Tešanj”. The application facilitates the work of social workers in collecting information from the users and eases the aid received by the users of social care in terms of faster responses to inquiries during emergencies, such as the COVID-19 pandemic, but also after. For the purpose of this research, an end-user survey was created and conducted with the aim of collecting user opinions on the acceptance and motivation for the use of chatbots in social work institutions. The results showed good acceptance and usage motivation of social work chatbot.

Social Shaping of Technologies for Community Development

2010 ◽  
pp. 201-214
Author(s):  
Poline Bala
Keyword(s):  
Community Development ◽  
Social Relations ◽  
Communication Technologies ◽  
Economic Effects ◽  
Information Communication Technologies ◽  
Information Communication ◽  
Cultural Conditions ◽  
The Social ◽  
East Malaysia ◽  
Social Shaping

Using electronic-Bario (e-Bario) project in the Kelabit Highlands of Sarawak in East Malaysia, this chapter explores how the introduction of information communication technologies (ICT) as developmental tools have been mediated and reconfigured by webs of social relations and the intricate interplay of social, political and cultural conditions specific to different social and technical settings. One crucial factor conditioning the effects of the project has been the Kelabit’s own desire for, and expectations of, “development” and “progress.” This is a quest which ties in closely with two fundamental Kelabit concepts: doo-ness and iyuk. As a result, the social and economic effects of ICT have unfolded through countless open-ended strategic and everyday decisions made by the Kelabit themselves, who actively consume, apply and make use of objects, ideas and services in the Highlands.

scholarly journals The coronavirus disease COVID-19’s coverage in Ukrainian and European encyclopedias

2020 ◽  
Vol 12 ◽  
pp. 44-57
Author(s):  
Mykola Zhelezniak ◽  
Oleksandr Ishchenko
Keyword(s):  
Social Organization ◽  
Digital Literacy ◽  
Communication Technologies ◽  
Information Communication Technologies ◽  
Digital Environment ◽  
Information Communication ◽  
The Social ◽  
Safe Behavior ◽  
Internet Environment

Today, humans have the phase of the social organization evolution, in which information, communication technologies, and knowledge are fundamental objects of production, as well as the digital environment is an important space for the development of society. There are problems of people’s digital literacy actualized by the increasing role of the existing and growing in information and knowledge in society from Internet environment. This study illustrates the issue of getting digital literacy using online encyclopedic resources on the case about informing the pandemic of coronavirus disease COVID-19 worldwide in 2019-2020. Based on analysis of the mentioned virological topic articles of the national encyclopedias of Europe (Britannica, Brockhaus, Encyclopedia of Modern Ukraine, Great Norwegian Encyclopedia, Wikipedia, etc.) the conclusion is made that encyclopedic knowledge is inert and during the pandemic, it has a low practical role for the needs of humans in the context of safe behavior and right decisions. However, Wikipedia differs from other national online encyclopedias by offering much more information including that is not commonly found in classical encyclopedias, but is useful to readers.

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