Using Web for Delivery of Open and Distance Learning Programmes

This case study focuses on the usage of Web as a delivery mode for open and distance learning programmes in India. It describes the designing and delivering of a postgraduate level academic programme at Indira Gandhi National Open University. The university has been struggling with teething problems tied to the initial stage of acquisition of an online learning platform. It is a bit of an extensive chapter, as it documents academic and administrative policies being practiced by the largest university in the world to overcome these problems. The objective of this case study is to reflect on the evolution process and to identify conducive factors for successful delivery of online programmes. The interpretative case study methodology also facilitates distinguishing the evidence-based best practices. Access to technology and its robustness are the main constraints in delivery of education through online platforms for any developing country. The online programmes are able to attract a good number of foreign students. The institution has to concurrently put in place a policy framework covering aspects like: friendliness to the online interface; standardization of design, delivery, and assessment of the online programmes; recognition to the teachers and administrative staff involved in online programmes; and the use of open educational resources. This case study provides valuable insight for foreign universities ready to plunge into the vast higher education market in India and other developing countries without crossing political borders. It is also very helpful for universities, which are either planning or in the initial stage of acquiring online learning platforms.