Comparing E-Government Research in Developed vs. Emerging Economies

Emerging Economies ◽

Developed Countries ◽

Future Research ◽

Research Approach ◽

Research Gaps ◽

Political Processes ◽

Government Research

Many countries have implemented changes in public sector management models based on the strategic and intensive use of new information and communication technologies. However, most research has focused on developed countries, with the area of emerging economies being neglected. This chapter offers a framework to help public administrators and researchers evaluate the field of e-Government research in emerging economies, identifying research gaps and possibilities for improvement in the context of e-government research in developing countries. The findings reveal the existence of various research gaps and highlight areas that should be addressed in future research, especially in developing countries. Indeed, the research approach to e-government remains immature, focusing on particular cases or dimensions, while little has been done to produce theories or models to clarify and explain the political processes of e-government.

An Overview of E-Commerce Security and Critical Issues for Developing Countries

Electronic Commerce ◽

10.4018/978-1-59904-943-4.ch007 ◽

2011 ◽

pp. 56-65

Author(s):

Pierre F. Tiako

Keyword(s):

Developing Countries ◽

Developed Countries ◽

Significant Research ◽

Critical Issues ◽

Ict Infrastructure ◽

Transaction Services ◽

Financial Transactions

Deficient information and communication technologies (ICT) infrastructure, lack of awareness on e-commerce issues, network payment and secure transaction services present enormous challenges to developing countries. For e-commerce to be a viable tool for trade in developing countries (DC), a “secure infrastructure” which makes possible the electronic exchange of financial transactions is a necessary prerequisite. There has been significant research on e-commerce security, although most of these studies have focused on developed countries. Less attention has been paid to underdeveloped countries that face different circumstances due to the above challenges. From technological perspectives, this work discusses important issues of e-commerce security for developing countries in regards to lack of fraud repression and justice in those countries.

An Overview of E-Commerce Security and Critical Issues for Developing Countries

Global Information Technologies ◽

10.4018/978-1-59904-939-7.ch005 ◽

2008 ◽

pp. 52-60

Author(s):

Pierre F. Tiako

Keyword(s):

Developing Countries ◽

Developed Countries ◽

Significant Research ◽

Critical Issues ◽

Ict Infrastructure ◽

Transaction Services ◽

Financial Transactions

Deficient information and communication technologies (ICT) infrastructure, lack of awareness on e-commerce issues, network payment and secure transaction services present enormous challenges to developing countries. For e-commerce to be a viable tool for trade in developing countries (DC), a “secure infrastructure” which makes possible the electronic exchange of financial transactions is a necessary prerequisite. There has been significant research on e-commerce security, although most of these studies have focused on developed countries. Less attention has been paid to underdeveloped countries that face different circumstances due to the above challenges. From technological perspectives, this work discusses important issues of e-commerce security for developing countries in regards to lack of fraud repression and justice in those countries.

Canadian Journal of Learning and Technology / La revue canadienne de l’apprentissage et de la technologie ◽

Relative levels of eLearning readiness, applications and trainee requirements in Botswana’s Private Sector

10.21432/t2vs3t ◽

2009 ◽

Vol 35 (1) ◽

Cited By ~ 2

Author(s):

Paul T. Nleya

Keyword(s):

Developing Countries ◽

Private Sector ◽

Developed Countries ◽

Gradual Process ◽

Private Sector Organizations ◽

Overhead Projection ◽

Pour Cent ◽

Processus De Changement

Abstract The rapid growth and modernization of economies in developing countries like Botswana creates new and unmet demands for certain kinds of educated and skilled labour. The expansion of secondary and tertiary school systems has also created a problem of unemployed school leavers. The growth of Information and Communication Technologies (ICTs), globalization and the digital divide likewise, have together put new pressures on developing countries to accelerate their development to meet these demands. This paper reports the results of a survey that sought to assess levels of eLearning readiness, applications and trainee requirements in Botswana’s private sector. Such baseline data can inform policymakers and researchers and promote the transformation required of private sector companies to become learning organizations. The findings suggested that eLearning readiness (eReadiness) levels were moderate to low, and that archaic technology (i. e., overhead projection) was used by more than half of the private sector organizations for training (with far less than half using digital eLearning applications). While the overall findings suggested low levels of eLearning readiness, applications and trainee requirements in Botswana’s private sector, seventy percent of trainers reported that their organizations encouraged them to acquire basic computer skills to facilitate eLearning. The current eLearning situation in Botswana, and the literature reviewed, demonstrates that the integration of ICTs in both developing and developed countries was a gradual process. Public-Private Partnerships (PPPs) have expedited the change process in developed countries. However, several limitations are associated with such partnerships and this renders lessons for developing countries to emulate. Résumé La croissance et la modernisation rapides des économies des pays en voie de développement comme le Botswana créent des demandes nouvelles et non satisfaites pour certains types de main-d’œuvre instruite et qualifiée. L’expansion des systèmes d’enseignement secondaires et tertiaires a également créé un problème de chômage chez les jeunes sortant de l’école. La croissance des technologies de l’information et de la communication (TIC) ainsi que l’accroissement de la mondialisation et du fossé numérique ont ensemble engendré de nouvelles pressions sur les pays en voie de développement afin de répondre à ces demandes. Le présent article provient d’un sondage qui visait à évaluer les niveaux de maturité pour l’apprentissage en ligne, les applications informatiques et les besoins de formation en ligne des stagiaires dans le secteur privé au Botswana. De telles données de base peuvent informer les décideurs et les chercheurs et promouvoir la transformation nécessaire des entreprises du secteur privé afin qu’elles deviennent des entreprises du savoir. Les résultats suggèrent que les niveaux de maturité pour l’apprentissage en ligne (maturité électronique) sont modérés à faibles et que des technologies archaïques (par exemple, des rétroprojecteurs) étaient utilisées par plus de la moitié des organismes du secteur privé pour la formation (et beaucoup moins de la moitié utilisaient des applications numériques pour l’apprentissage en ligne). Bien que l’ensemble des résultats suggère de faibles niveaux de maturité pour l’apprentissage en ligne, les applications informatiques et les besoins de formation en ligne des stagiaires dans le secteur privé du Botswana, soixante-dix pour cent des formateurs ont indiqué que leurs organismes les ont encouragés à acquérir des compétences informatiques de base pour faciliter l’apprentissage en ligne. La situation actuelle de l’apprentissage en ligne au Botswana et l’examen de la documentation montrent que l’intégration des TIC à la fois dans les pays développés et en voie de développement est un processus graduel. Les partenariats entre le secteur public et le secteur privé (PPP) ont accéléré le processus de changement dans les pays développés. Plusieurs restrictions sont cependant associées à ces partenariats et cela permet aux pays en voie de développement d’en tirer des leçons à imiter.

Technology Aspects of E-Government Readiness in Developing Countries: A Review of the Literature

Computer and Information Science ◽

10.5539/cis.v9n4p1 ◽

2016 ◽

Vol 9 (4) ◽

pp. 1

Author(s):

Mustafa Omar M. Baeuo ◽

Nor Zairah Binti Ab. Rahim ◽

Asma Ali Mosa Alaraibi

Keyword(s):

Developing Countries ◽

Current Knowledge ◽

Developed Countries ◽

Government Services ◽

Technological Readiness ◽

Government Project ◽

Effective Use

The rapid global growth of the Internet and information technology has inspired many governments to transform their traditional services into electronic ones. Many governments are now developing, implementing and improving their strategies to transform government services using information and communication technologies (ICTs). E-Government, as it is known, has become a popular focus of government efforts in many developed countries and, more recently, in several developing countries. Further, e-government services have become a significant and active means for interaction among government, citizens and businesses. E-government comprises several dimensions, one of the main ones being e-government readiness. To put technology to effective use, a government must be “ready”. E-government readiness helps a government to measure its stages of readiness, identify its gaps, and then redesign its government strategy. One of the aspects of e- government readiness is that of technological readiness, which plays an important role in implementing an effective and efficient e- government project. This paper explores the gaps in current knowledge relating to the technological aspects of e-government readiness through the conduct of a literature review. In particular, the review focuses on the models and frameworks that have been developed to assess e-government readiness.

Developing an E-Government Roadmap for Developing Countries

Strategic Information Technology and Portfolio Management ◽

10.4018/978-1-59904-687-7.ch009 ◽

2009 ◽

pp. 170-186

Author(s):

Cuthbert Shepherdson ◽

Albert Wee Kwan Tan ◽

Van Nam Tran

Keyword(s):

Developing Countries ◽

Public Sector ◽

Holistic Approach ◽

Developed Countries ◽

Global Environment ◽

Sector Reform ◽

Public And Private ◽

Information And Communication

Developing countries, opting to pursue services-oriented economies, have invested in information and communication technologies (ICT) to enhance their competitiveness in the global environment. This has called for improved management in both public and private sectors and as a consequence governments, some of which have undertaken public sector reform, now seem ready to embrace e-Government. However, experience even in developed countries has shown that incorporating e-Government practices is not a sure means of attaining desired goals. This paper examines the position of Vietnam, as it becomes a member of WTO in implementing E-Government. Some E-Government initiatives taken are identified and an IT roadmap is recommended as a means of achieving a successful transformation. This roadmap emphasizes a holistic approach to analyze existing performance gaps and identify E-Government opportunities for Vietnam.

Mobile Commerce and Mobile Payment: A Study on Islamic Perspective

IIUC Studies ◽

10.3329/iiucs.v7i0.12257 ◽

2012 ◽

Vol 7 ◽

pp. 37-48 ◽

Cited By ~ 1

Author(s):

Md Monirul Islam ◽

Abdul Kadar Muhammad Masum

Keyword(s):

Developing Countries ◽

Credit Cards ◽

Mobile Network ◽

Developed Countries ◽

Mobile Payment ◽

Islamic Perspective ◽

Electronic Payment System

Electronic commerce, very important part of Information and Communication Technologies (ICT), is one of the most common business terms in use in 21st century. Developed countries are more popular because of their rapid growth of ICT, e-commerce and online transaction. But in developing or under develop countries the scenario is different. Technical laggings, dearth of infrastructure, infeasibility of the existing frameworks and people apathy are the main reasons behind this. There are several alternative ways of e-commerce and online transaction. Mobile payment, a way of online transaction, may be beneficial way of payment for developing countries because of its mobile network infrastructure. In this paper, a model of electronic payment system for M-Commerce has been proposed and analyzed the security for the system. This proposal may be suitable for developing countries where mobile phones are available but other e-payment tools like debit and credit cards are not much available. It also identifies what Islam has to say about our current use of M-Commerce and the way Islam can offer guidance for its use in the future. The paper also touches on the conditions and criteria that must be met in order to make an M-Commerce transaction acceptable under Islamic perspective. DOI: http://dx.doi.org/10.3329/iiucs.v7i0.12257 IIUC Studies Vol.7 2011: 37-48

Acceptance of Intelligent Ticketing Systems in Developing Countries

Engineering Economics ◽

10.5755/j01.ee.30.4.20941 ◽

2019 ◽

Vol 30 (4) ◽

pp. 451-460 ◽

Cited By ~ 1

Author(s):

Muhammad Noman Shafique ◽

Jurgita Raudeliūnienė ◽

Vida Davidaviciene ◽

Jan Penčik

Keyword(s):

Developing Countries ◽

Technology Acceptance ◽

Intelligent Systems ◽

Consumer Behaviour ◽

Developed Countries ◽

Information Communication ◽

Acceptance Model

Information communication technologies bring the revolution into all business sectors, and transportation sector is not an exception. Ticketing system has changed from traditional to intelligent, which provides information and service to the consumer. In developed countries such systems are implemented and operate successfully, while in the developing countries electronic ticketing and other similar innovative solutions face specific challenges. These challenges are related to information era and changes in consumer behaviour, caused by the development of information and communication technologies. In these new conditions the motives of consumers to choose electronic ticketing has become an extremely important factor of success. Lack of integrity of consumer behaviour and technology acceptance (electronic ticketing in particular) was identified in previous scientific research, especially taking into consideration recent conditions of developing countries. The aim of this article is to evaluate the consumers’ behaviour and acceptance of intelligent systems, such as electronic ticketing, in order to identify factors, influencing and encouraging the customers to use electronic ticketing systems. In this study extended technology acceptance model with trust element was used to measure the consumer behaviour. The sample for this research has been taken from China and Pakistan populations and consists of 432 participants from both countries.

Towards understanding the gender digital divide: a systematic literature review

Global Knowledge Memory and Communication ◽

10.1108/gkmc-09-2021-0147 ◽

2021 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Ali Acilar ◽

Øystein Sæbø

Keyword(s):

Gender Differences ◽

Developing Countries ◽

Literature Review ◽

Digital Divide ◽

Systematic Literature Review ◽

Developed Countries ◽

Future Research ◽

Sociocultural Factors ◽

Content Type

Purpose The purpose of this paper is to address the gender digital divide through the adoption of information and communication technologies (ICTs) by reviewing existing knowledge within the field. This paper explores the characteristics and factors contributing to the gender digital divide. To bridge the gender digital divide, it is important to understand the factors behind gender differences in ICT access and use. Design/methodology/approach In this study, the systematic literature review was conducted in accordance with the preferred reporting items for systematic reviews and meta-analyses (PRISMA) approach. In total, 24 articles were selected and analysed with using PRISMA steps. Findings Despite a significant increase in usage of the internet and other ICTs around the world, women, especially in developing countries, tend to be on the wrong side of the digital divide. The results indicate that while there are still gender differences in access to ICT in developing countries, second-level digital divide issues are more of a concern in developed countries. In the literature, several important factors have been identified as being associated with the gender digital divide. The results highlight the importance of implementable policies to bridge the gender digital divide, as well as how sociocultural factors play an important role in explaining the gender digital divide phenomenon. Originality/value By identifying the gender digital divide studies’ characteristics and factors contributing to the gender digital divide, the authors provide an overview of the existing research, allowing us to discuss future research needs within the field. The authors argue that more research is needed to understand how to better address the sociocultural factors affecting the gender digital divide, to understand why equal access seems not to result in equal use and, to understand the consequences of the COVID-19 pandemic on the gender digital divide.

An Overview of E-Commerce Security and Critical Issues for Developing Countries

Electronic Business in Developing Countries ◽

10.4018/978-1-59140-354-8.ch011 ◽

2011 ◽

pp. 234-245

Author(s):

Pierre F. Tiako ◽

Irénée N. Tiako

Keyword(s):

Developing Countries ◽

Developed Countries ◽

Significant Research ◽

Critical Issues ◽

Ict Infrastructure ◽

Transaction Services ◽

Financial Transactions

Deficient information and communication technologies (ICT) infrastructure, lack of awareness on e-commerce issues, network payment and secure transaction services present enormous challenges to developing countries. For e-commerce to be a viable tool for trade in developing countries (DC), a “secure infrastructure” which makes possible the electronic exchange of financial transactions is a necessary prerequisite. There has been significant research on e-commerce security, although most of these studies have focused on developed countries. Less attention has been paid to underdeveloped countries that face different circumstances due to the above challenges. From technological perspectives, this work discusses important issues of e-commerce security for developing countries in regards to lack of fraud repression and justice in those countries.