Improvement of Business Productivity by Applying Robotic Process Automation

Digitalization has been bringing about various changes and innovations not only in our daily life but also in our business environment. In the manufacturing industry, robots have been used for automation for a long time, resulting in innovation in terms of the faster operation process and higher product quality. Robotics Process Automation (RPA) can be said to have brought this innovation in the productivity improvement of many industries into the business office. The purpose of this study is to improve business productivity by applying RPA named CoPA. It is based on Domain-Specific Languages (DSLs) and Model-Driven Engineering (MDE) coupled with MS Office. CoPA has been replaced to perform the repetitive patterned tasks (especially document work) done by many people in an office. For the applications of business productivity, CoPA has been implemented to revise five government project proposals requiring quite strict writing standards. The improvement of business productivity obtained by CoPA has been compared to the performance of 10 employees who are familiar with MS Office. The paper explains the method of CoPA coupled with MS Office as well as the agile method of human collaboration. It is clearly shown that CoPA as a business RPA can improve business productivity in terms of time consumption and document quality.

Challenges of e-government implementation in health sector: a step toward validating a conceptual framework

Purpose The importance of e-government projects has been realized in the developed as well as in the developing countries of the world. The successful implementation of e-government projects is a challenging task. Public sector organizations are facing different sorts of challenges while executing e-government initiatives. The purpose of this paper is to explore issues/challenges related to e-government project implementation. Design/methodology/approach A systematic literature review (SLR) was conducted to understand the challenges of the e-government project, as mentioned in past research. The findings of this SLR helped in developing a proposed framework for e-government challenges. The proposed framework encompasses challenges and issues related to four main aspects such as technological, organizational, project management and enabling environment. These aspects need to be further explained for their remedial measures. For this purpose, an exploratory case study was conducted. The unit of analysis was one of the e-government projects of the ministry of IT. The interviews of the senior and middle management involved in the implementation of this project were conducted and transcribed. Findings The case study findings endorse a framework proposed. The findings of this research reflect the importance of creating a shared vision, adequate funding and good project management practices as an essential aspect of e-government implementation. Further, the importance of user-related issues such as involvement, capacity building and technical skills was also found critical in successfully executing and sustaining such initiatives in the organization. Further study findings provide necessary guidance for the senior management, which may help to develop effective strategies for the e-government projects in the organization. Originality/value The current study focused on developing a better understanding of the challenges commonly faced by organizations during e-government adoption and implementation related to organizational, project management, enabling environment and technological aspects.

Analisis Kepuasan Pengunjung Program Agroeduwisata Taman Teknologi Pertanian (TTP) Cigombong, Kabupaten Bogor

Along with the Indonesian government project to develop science technopark, the Ministry of Agriculture of Indonesia has established Cigombong Agricultural Technopark (ATP). Agroeduwisata program is one of the Cigombong Agricultural Techno Park (ATP) programs as a tool for agricultural technology dissemination as well as become one of the business units for income-generating. To increase the number of visitors, the manager should explore the existing weaknesses and strengths to define the priorities of improvement to increase the visitor’s satisfaction. This study aims (1) to measure the satisfaction level of visitors on the Cigombong ATP agroeduwisata program, and (2) to identify the importance and performance level of the program. The research was conducted in September-October 2020 by a survey of 34 visitors to the Cigombong ATP agroeduwisata program. A descriptive analysis was developed by using the Customer Satisfaction Index (CSI) and Importance Performance Analysis (IPA). The results suggested that visitors were satisfied with a CSI value of 78.79 per cent. Furthermore, according to IPA, the improvement of the safety of location and accommodation facilities should be prioritized and further developed Meanwhile, the attributes including the benefits of agroeduwisata, the responsiveness of services, comfort of the location, politeness and friendliness. guides, ease of communication for carrying out activities, agroeduwisata activity packages offered, supporting facilities, consumption facilities and tidiness of guides were found to perform quite good and therefore should be consistently maintained. In addition, the attributes such as ticket prices, promotions, the response of complaints and access to the location were found to be less prioritized.

Pemetaan Risiko Pekerja Konstruksi Berbasis Metode Job Safety Analysis Di PT BBB

The growing rapid infrastructure jobs have been acknowledged in line with rapid development of instfrastructure project in this nation. PT BBB is a prominent construction enterprise with specialize in both corporate and government project. As such project profoundly depend on human worker, a number of accident occurred which caused delay to finish scheduled task. This study aim to mapping degree of accident risk in order to mitigate risk likelihood. Job Safety Analysis is used as research approach. This research begun in determining working activities breakdown, followed by describing and identifing hazards in each working activity, and finally propose a mitigating scenario in order to eliminate work accidents. The results showed that there were 208 accidents. Those accidents have been calculated from seven working activities breakdown. Furthermore, it is found 22 potential hazards with likelihood risk as follow : 4 potential hazards is consideredaas low level risk, 8 potential hazards is determined in moderate level risk, 6 potential hazard is classified in high level risk and finally 4 potential hazards is considered as extreme level risk.

Evaluating the Economic Impact of the E-Government Project, Analytical Study on the E-Government Initiative in Syria

This study aimed to introduce the importance of implementing the e-government project in general and in Syria in particular, in addition to clarifying the economic impact on the implementation of this strategic project, and thus clarifying the necessity of the financing and directing this project. Accordingly, the study used the most important recent periodic government reports issued by the government regarding the implementation of this project. This paper relied on an analytical approach whereby the economic impact of e-government was analyzed in general, and then the same effect was studied on the Syrian side, and the study took into account the analysis of the return on the basis of value. The study showed that e-government initiatives improve labor productivity in the public sector, provide meaningful services, save costs, and achieve growth in GDP. Where the study confirmed that the application of e-government has a positive impact on the Syrian economy by studying the return, whether on the government as an implementing agency or on the citizen as a beneficiary. Syria is currently going through a transitional phase and economic progress and is striving for success. This requires re-engineering the infrastructure and managing all official bodies that deal with beneficiaries through the application of e-government in most of its institutions, and based on the results of this study, future analytical studies must be conducted. About statistical analysis to know the impact of implementing the e-government project inside the institutions on the beneficiary citizens and on the performance of employees. Accordingly, this study provides a methodology for analyzing the financial and economic benefits of projects within the e-government strategy, it can be said: This paper helps shed light on the goals of e-government and spread public awareness as a result of implementing this project and show its economic impact. Also, this study may serve the researchers as input for future research.

IMPLEMENTATION OF PROJECT MANAGEMENT MATURITY MODEL TO IMPROVE THE EFFICIENCY OF ACTIVITY OF LOCAL SELF-GOVERNMENTS

In the conditions of growing demands of society to the government, project activities cover not only traditional industries, but also the sphere of public administration. Critically important for the success of organization is the team (rather than individual) level of knowledge, skills of staff, and a certain maturity of the organization as a whole in the field of project management. However, the project activities of local self-governments cannot be considered effective or fully compliant with the modern requirements. The level of project competence of management teams of many territorial communities is still not sufficient for the implementation of tasks and functions, the production of relevant project ideas and their successful implementation. The aim of the research is to describe of project management maturity model for its implementation into the activities of the local self-governments from the positions of effectiveness of project management. The entry of the local self-government to a high level of project management maturity will reduce the negative impact of the human factor, systematically focus activities on meeting the needs of the community on a project basis, improve the quality of project management processes, and reduce unproductive costs. Methods used – analysis and synthesis, induction and deduction, logical generalization and comparison.

Developing a Cybersecurity Framework for e-Government Project in the Kingdom of Saudi Arabia

The evolution of information systems has escalated significantly within the last decade as research unveils new concepts. The general orientation to provide solutions to complex problems continues to inspire innovation and new advancements. Cybersecurity is emerging as a critical factor for consideration within the resultant paradigm as information systems become significantly integrated. This paper provides an in-depth analysis of cybersecurity within the context of information systems. The paper examines some of the most consequential aspects of cybersecurity from the perspective of an e-government project in Saudi Arabia. A holistic system is proposed within the research framework to incorporate various scientific guidelines. The general orientation of this research is predicated on the aspiration to design and implement a complex and robust framework within which an e-government system can thrive within the Saudi Arabian context. A consideration of the physical environment within which the project will operate is also made, focusing on security. An evaluation of the cybersecurity environment in Saudi Arabia is reflective of significant advancements that have occurred in information system domains within the past few years.

The Empirical Relationship between the Stakeholder Involvements, Project Manager Skills, Top Management Strategy and Project Scope Management: A Study on Government Projects in the Sultanate of Oman

The study aims to examine the relationship between the stakeholder's involvement, project manager skills, top management strategy and project scope management in the funded government project in the sultanate of Oman. A mapping of this relationship has been issued in previous paper to highlight the importance of these variables and effect on the scope management. A statistical tool which is spss was used to analyze the data collected. The findings indicated that there are positive and significant relationship between the stakeholder's involvement, project manager skills, top management strategy and project scope management. Moreover, these variables can be further tested to evaluate their effect on government projects. The findings also confirmed that stakeholder's involvement, project manager skills, top management strategy has positive effect on the project scope management. Finally, the study suggested numbers of others influencing factors for future study on the project management practices of government projects.