The Use of Mixed Methods in Organizational Communication Research

2015 ◽  
pp. 1368-1383
Author(s):  
Philip Salem

Most organizational research employs either quantitative or qualitative methods. Furthermore, users of one methodology often dismiss those who use another. The purpose of this report was to describe how researchers could use mixed methods, especially online. Researchers often begin investigations with paradigmatic assumptions or multiple constructs that should lead to mixed methods. However, quantitative methodological assumptions may seem to contradict qualitative methodological assumptions, and scholars have found it easier and quicker to deliver results adopting only one methodology. Additionally, researchers may be resistant because making high quality inferences from mixed methods might seem too demanding. This chapter describes how one researcher grappled with these challenges when using mixed methods off-line. Online technologies contribute to resolving some difficulties more easily.

Author(s):  
Philip J. Salem

Most organizational research employs either quantitative or qualitative methods. Furthermore, users of one methodology often dismiss those who use another. The purpose of this report was to describe how researchers could use mixed methods, especially online. Researchers often begin investigations with paradigmatic assumptions or multiple constructs that should lead to mixed methods. However, quantitative methodological assumptions may seem to contradict qualitative methodological assumptions, and scholars have found it easier and quicker to deliver results adopting only one methodology. Additionally, researchers may be resistant because making high quality inferences from mixed methods might seem too demanding. This chapter describes how one researcher grappled with these challenges when using mixed methods off-line. Online technologies contribute to resolving some difficulties more easily.


Author(s):  
Jenna N. Hanchey

Scholars recognize that both nongovernmental organizations (NGOs) and non-Western organizational logics harbor the potential to reconfigure fundamental assumptions of organizational research. Drawing from such work, I argue that we must reconceptualize ‘resistance' in organizational communication scholarship by destabilizing its Western-centric assumptions and logics. I do so by engaging in a postcolonial analysis of scholarship on international NGOs, and drawing out typical assumptions of organizational communication work that do not hold under all cultural conditions, or that are imperialistic in nature. Answering calls to center alternative forms of organizing and to draw deeper relations between critical intercultural and organizational communication research, this study asks scholars to resist typical theorizations of ‘resistance,' and decolonize organizational theory.


2016 ◽  
Vol 4 ◽  
pp. 29-64
Author(s):  
Johny T. Garner ◽  
J. Parker Ragland ◽  
Megan Leite ◽  
Jordan Young ◽  
Gretchen Bergquist ◽  
...  

As a means of understanding the identity and heritage of organizational communication scholarship, we conducted a content analysis of 1,399 articles published in communication journals since 1964. Our findings demonstrate key turning points in organizational communication scholarship, trends in the development of knowledge, and areas in which this discipline can continue to grow in future endeavors. While research has problematized power and has emphasized the constitutive nature of communication, more research is needed to explore alternative forms of organizing and to expand diversity scholarship beyond gender and nationality. While research has grown more theoretically complex, work can still be done developing meso-level theories that highlight the role of communication in various organizing processes. While qualitative methods have erased the dominance of quantitative methods, greater parity and an appreciation for how methods may inform each other would advance scholarly contributions. While the number of studies conducted in organizations has grown, the percentage of studies using field work methods has declined, increasing the risk that research may miss important contextual cues. We discuss the implications of these findings as a road map for new scholars wanting to understand what organizational communication has been and all scholars wanting to know what organizational communication can be.


BMJ Open ◽  
2021 ◽  
Vol 11 (5) ◽  
pp. e049763
Author(s):  
Rita Patel ◽  
Sarah Drew ◽  
Antony Johansen ◽  
Tim Chesser ◽  
Muhammad K Javaid ◽  
...  

IntroductionSubstantial variation in the delivery of hip fracture care, and patient outcomes persists between hospitals, despite established UK national standards and guidelines. Patients’ outcomes are partly explained by patient-level risk factors, but it is hypothesised that organisational-level factors account for the persistence of unwarranted variation in outcomes. The mixed-methods REducing unwarranted variation in the Delivery of high qUality hip fraCture services in England and Wales (REDUCE) study, aims to determine key organisational factors to target to improve patient care.Methods and analysisQuantitative analysis will assess the outcomes of patients treated at 172 hospitals in England and Wales (2016–2019) using National Hip Fracture Database data combined with English Hospital Episodes Statistics; Patient Episode Database for Wales; Civil Registration (deaths) and multiple organisational-level audits to characterise each service provider. Statistical analyses will identify which organisational factors explain variation in patient outcomes, and typify care pathways with high-quality consistent patient outcomes. Documentary analysis of 20 anonymised British Orthopaedic Association hospital-initiated peer-review reports, and qualitative interviews with staff from four diverse UK hospitals providing hip fracture care, will identify barriers and facilitators to care delivery. The COVID-19 pandemic has posed a major challenge to the resilience of services and interviews will explore strategies used to adapt and innovate. This system-wide understanding will inform the development, in partnership with key national stakeholders, of an ‘Implementation Toolkit’ to inform and improve commissioning and delivery of hip fracture services.Ethics and disseminationThis study was approved: quantitative study by London, City and East Research Ethics Committee (20/LO/0101); and qualitative study by Faculty of Health Sciences University of Bristol Research Ethics Committee (Ref: 108284), National Health Service (NHS) Health Research Authority (20/HRA/71) and each NHS Trust provided Research and Development approval. Findings will be disseminated through scientific conferences, peer-reviewed journals and online workshops.


2019 ◽  
Vol 10 ◽  
Author(s):  
Jörg Müller ◽  
Sergi Fàbregues ◽  
Elisabeth Anna Guenther ◽  
María José Romano

10.2196/13903 ◽  
2020 ◽  
Vol 9 (1) ◽  
pp. e13903
Author(s):  
Nune Truzyan ◽  
Zaruhi Grigoryan ◽  
Lusine Musheghyan ◽  
Byron Crape ◽  
Varduhi Petrosyan

Background The quality of care for tuberculosis (TB) is deficient in high-burden countries and urgently needs improvement. However, comprehensively identifying the required improvements is challenging. Providing high-quality TB care is an important step toward improving patients’ quality of life and decreasing TB morbidity and mortality. Effective tools for assessing the quality of TB services using international standards and guidelines can identify existing gaps in services and inform improvements to ensure high-quality inpatient TB services. Objective This study aimed to develop evaluation instruments for defining the quality of provision of TB services. Methods To assess quality of services in the largest TB hospital in Armenia, we developed instruments based on the Joint Commission International Accreditation Standards for Hospitals, International Standards for TB Care, TB Laboratories Bio-Safety Standards, and the World Health Organization framework for conducting TB program reviews. A mixed methods approach was utilized, triangulating quantitative (checklists) and qualitative (in-depth interviews) results. A scoring system and strengths, weaknesses, opportunities, and treats analysis was applied to detail results for each of the 122 standards assessed. A scaling approach was used to present overall performances of inpatient services for eight patient-centered functions and five organization management functions. Results Overall, 40 in-depth interviews and 91 checklists (21 observations, 16 policy papers, 20 staff qualification documents, and 34 medical records) were developed, utilized, and analyzed to explore practices of health care professionals, assess inpatient treatment experience of patients and their family members, evaluate facility environmental conditions, and define the degree of compliance to standards. Conclusions The effective comprehensive evaluation instruments and methods developed in this study for quality of inpatient TB services support the implementation of similar effective assessments in other countries. It may also become a platform to develop similar approaches for assessing ambulatory TB services in resource-limited countries. International Registered Report Identifier (IRRID) DERR1-10.2196/13903


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