Perceived Mobile Information Security and Adoption of Mobile Payment Services in China

2018 ◽  
pp. 1179-1198 ◽  
Author(s):  
Fei Gao ◽  
Pei-Luen Patrick Rau ◽  
Yubo Zhang
Keyword(s):  
Information Security ◽  
Control Level ◽  
Mobile Payment ◽  
Intention To Use ◽  
Payment Systems ◽  
Mobile Information ◽  
Perceived Security ◽  
Perceived Familiarity ◽  
Human Side ◽  
The Impact

The rapid deployment of mobile devices and the development of mobile services and applications require to address the mobile information security from the human side. This study was aimed at identifying factors influencing people's perception of mobile information security, to investigate the impact of these factors and to facilitate related service design. A survey was conducted and analyzed with exploratory factor analysis. Five factors were identified, including perceived familiarity, perceived impact, perceived controllability, perceived awareness and perceived possibility. Thereinto, the impact of controllability, impact and familiarity on the adoption of mobile payment was investigated. Impact significantly affected the intention to use, but not the perceived security of payment systems. Control level significantly affected the intention to use and the perceived security. Familiarity was found to have an effect on neither the intention to use nor the perceived security. Related design implications for mobile payment systems were discussed.

Perceived Mobile Information Security and Adoption of Mobile Payment Services in China

2017 ◽  
Vol 9 (1) ◽  
pp. 45-62 ◽  
Author(s):  
Fei Gao ◽  
Pei-Luen Patrick Rau ◽  
Yubo Zhang
Keyword(s):  
Information Security ◽  
Control Level ◽  
Mobile Payment ◽  
Intention To Use ◽  
Payment Systems ◽  
Mobile Information ◽  
Perceived Security ◽  
Related Service ◽  
Perceived Familiarity ◽  
The Impact

The rapid deployment of mobile devices and the development of mobile services and applications require to address the mobile information security from the human side. This study was aimed at identifying factors influencing people's perception of mobile information security, to investigate the impact of these factors and to facilitate related service design. A survey was conducted and analyzed with exploratory factor analysis. Five factors were identified, including perceived familiarity, perceived impact, perceived controllability, perceived awareness and perceived possibility. Thereinto, the impact of controllability, impact and familiarity on the adoption of mobile payment was investigated. Impact significantly affected the intention to use, but not the perceived security of payment systems. Control level significantly affected the intention to use and the perceived security. Familiarity was found to have an effect on neither the intention to use nor the perceived security. Related design implications for mobile payment systems were discussed.

scholarly journals THE ANALYSIS ON FACTORS INFLUENCING THE USE OF MOBILE PAYMENT SYSTEM AMONG GENERATION Z IN BEKASI CITY

2021 ◽  
Vol 3 (9) ◽  
pp. 334-348
Author(s):  
Zxavian Zebadia Simorangkir ◽  
Kurnia Fajar Afgani
Keyword(s):  
Social Influence ◽  
Behavioral Intention ◽  
Online Survey ◽  
Mobile Payment ◽  
Intention To Use ◽  
Mobile Payments ◽  
Generation Z ◽  
Perceived Security ◽  
Behavioral Intention To Use ◽  
The Impact

The topic of the factors that influence the usage of Mobile Payments is not to be overlooked, given the rise in the use of Mobile Payments in recent years. The goal of this study is to identify the factors that have a major impact on users' use of mobile payment instruments. The study was carried out with the help of an online survey questionnaire, which was distributed to 414 people. The impact of performance expectancy, effort expectancy, social influence, trust, and perceived security on the behavioral intention of mobile payment usage was investigated in this study. This study used a quantitative approach, with Generation Z as the unit of analysis, and the respondents from Bekasi as the target population. Two of the criteria have a significant relationship with the behavioral intention to use the mobile payment instrument, according to the research. Based on the result of this study, it can be seen that perceived security has the most influence on the behavioral intention to use mobile payment, followed by social influence.

scholarly journals Predicting Consumer Intention to Use Mobile Payment Services: Empirical Evidence from Vietnam

2016 ◽  
Vol 8 (1) ◽  
pp. 117 ◽  
Author(s):  
The Ninh Nguyen ◽  
Tuan Khanh Cao ◽  
Phuong Linh Dang ◽  
Hien Anh Nguyen
Keyword(s):  
Empirical Evidence ◽  
Service Providers ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Mobile Payment ◽  
Future Research ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Payment Services ◽  
The Impact

<p>Mobile payment has relative advantages compared to other payment methods, thus providing benefits for both consumers and the society. This study attempts to examine factors influencing consumer intention to use mobile payment services. Survey data are used to investigate the impact of consumers’ perceptions of mobile payment services and social influence on use intention. Empirical evidence from 489 Vietnamese consumers confirms a significant relationship between the factors and behavioral intention, and reveals that perceived trust is the strongest predictor of intention to use mobile payment services followed by perceived ease of use, perceived enjoyment, perceived behavioral control, perceived usefulness and subjective norm, respectively. The results contribute to the evolving literature, and suggest that mobile payment service providers should particularly focus on building up consumer trust, and making their services clear, understandable and easy to use. Future research directions for extending this study are also discussed.</p>

scholarly journals Towards a Cashless Society: The Effects of Perceived Convenience and Security on Gamified Mobile Payment Platform Adoption

2021 ◽  
Vol 25 ◽  
Author(s):  
P. C. Lai ◽  
Ewilly J.Y. Liew
Keyword(s):  
Structural Equation ◽  
Partial Least Square ◽  
Least Square ◽  
Equation Modeling ◽  
Mobile Payment ◽  
Intention To Use ◽  
Final Sample ◽  
Dual Strategy ◽  
Perceived Security ◽  
The Relationship

Integrating gamification into mobile payment platform incentivizes people to use digital alternatives for payment and could spur user-centric, platform-mediated interactions. This study examines the relationship between perceived convenience and perceived security on individual users’ intention to use a gamified mobile payment platform in Malaysia; a developing country envisioned to build a cashless society. The partial least square structural equation modeling (PLS-SEM) technique is employed on a final sample of 388 online users. The results show that perceived convenience has a strong but indirect effect on the intention to use. Perceived security has a strong and direct effect on intention to use and mediates the relationship between perceived convenience and intention to use. Furthermore, the reliability aspect of security is a top priority concern for users interested in using mobile payment. The multi-functional aspect of convenience is a top priority concern to attract users who are not interested in using mobile payment at first. The study discusses theoretical and practical implications for developing a dual strategy of ‘ensuring convenience’ and ‘assuring security’ to encourage the gamified mobile payment platform adoption in developing countries.

Impact of Trust on Customer Adoption of Digital Payment Systems

2020 ◽  
pp. 16-42
Author(s):  
Palak Kanojia ◽  
Madan Lal
Keyword(s):  
Research Question ◽  
Intention To Use ◽  
Retail Sector ◽  
Payment Systems ◽  
Electronic Payments ◽  
Technology Adoption Model ◽  
Trust In Technology ◽  
The Government ◽  
Digital Payments ◽  
The Impact

With the government spending huge amounts on making digital payments successful, the reports indicate that the rate of penetration is not as rapid as it is supposed to be. Many third parties are entering into the payment sector with alternative payment systems at retail sector. This study is based on the literature available on the consumer behaviour theory of planned behaviour (TPB). The purpose of the research is to test the relationship between the trust-based factors and the antecedents of the behavioural intention to use electronic payments by the users. Presently, the research question that has been concentrated on is to study the impact of trust on the attitude and intention to use electronic payments in India. The objective of the study is to examine the role of trust in technology adoption model. The findings indicated that trust acts as a significant determinant of consumer adoption of digital payments in India. Therefore, in order to find the answers to the research question, the study has been conducted among the users of electronic payments.

The moderation effect of gender on accepting electronic payment technology: a study on United Arab Emirates consumers

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Muhammad Turki Alshurideh ◽  
Barween Al Kurdi ◽  
Ra’ed Masa’deh ◽  
Said A. Salloum
Keyword(s):  
United Arab Emirates ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Payment Systems ◽  
Content Type ◽  
Moderation Effect ◽  
Perceived Security ◽  
The Common

Purpose This paper aims to investigate if perceived security, trust and perceived privacy affect both perceived usefulness and perceived ease of use. Also, the study explores if trust, perceived usefulness and perceived ease of use influence consumers’ intentions to use the e-payment system which is supported by testing the moderation effect of gender on the intention to use such systems in the higher education institutes. Design/methodology/approach In total, 850 participants from United Arab Emirates (UAE) universities have filled an online questionnaire prepared for these aims. The survey instrument is composed of 22 items. The primary data was used to test the study model, proposed constructs and the study hypotheses using the Smart PLS Software. Findings The research confirmed that perceived security, trust and perceived privacy affect both perceived usefulness and perceived ease of use. Also, the study found that trust, perceived usefulness and perceived ease of use have anticipated the significance of consumers’ intention to use e-payment system which is found also moderated by gender. Research outcomes indicated an important contribution towards the acceptance of e-payment systems and the common design of e-commerce systems. Originality/value Research outcomes have indicated an important contribution toward the acceptance of e-payment systems and the common design of e-commerce systems. Additionally, this study helped in increasing the reader’s understanding of various aspects of e-commerce, specifically consumers’ trust and privacy protection which consequently allows the online sellers to formulate appropriate strategies and actions imperative to serve the online purchasers and target the internet users.

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