Communities of Practice as a Source of Open Innovation

Author(s):  
Diane-Gabrielle Tremblay

In this chapter, the authors define communities of practice. They present the concept as described by the creators of the concept but also comment on the role of these communities in organizational learning or informal learning. They follow with some of the results, centering on the conditions of success and challenges that emerge, as well as limits in the learning and sharing process, which are often underestimated. The authors highlight some results from a study on communities of practice in Canada, in particular the main conditions and challenges of such new modes of knowledge creation and management, which don't always work automatically. They compare these results to other recent research. Research clearly confirms that participants' commitment and motivation in the project, dynamism and continuity of leadership, organizational support and recognition of employees' involvement are the key elements in a community of practice, and they can contribute to open innovation.

Author(s):  
Diane-Gabrielle Tremblay

In this entry, we first define this new form of learning and knowledge management that is communities of practice. We present the concept as described by the creators of the concept but also comment on the role of these communities in organizational learning or informal learning. We follow with some of the results, centering on the conditions of success and challenges that emerge, as well as limits in the learning and sharing process, which are often underestimated. We highlight some results from a research on communities of practice in Canada, in particular the main conditions and challenges of such new modes of knowledge creation and management, which don't always work automatically. We compare these results to other recent research. Research clearly confirms that participants' commitment and motivation in the project, dynamism and continuity of leadership, organizational support and recognition of employees' involvement are the key elements in a community of practice, and they can contribute to open innovation.


2019 ◽  
Vol 20 (5) ◽  
Author(s):  
BRUNO C. CORREIA-LIMA ◽  
ELISABETH LOIOLA ◽  
CICERO R. PEREIRA ◽  
JOSIMAR S. COSTA ◽  
CLÁUDIO B. LEOPOLDINO

ABSTRACT Purpose: To understand the relationship between the outcomes of individual learning (IL) of competencies and the outcomes of organizational learning (OL) of competencies, as well as the mediating role of organizational support for transfer (OST) of learning in the conversion of IL into OL. Originality/value: Measurement of OL in relation to IL since, as a rule, research on OL presupposes IL, without stepping back to measure it. Proposing socialization and codification as OL processes, which involves formal and informal learning, and tacit and explicit knowledge. Focus on converting IL results in organizations into learning of the organization, allowing a more accurate assessment of the results of organizational investments in formal and informal learning, considering the current practice of measuring T&D exclusively. Proposing the use of OST to enhance processes and results of IL and conversion of IL into OL. The use of exploratory and confirmatory modeling methods and data from two different organizations are aligned with good practice in the research field. Design/methodology/approach: The hypotheses were tested in two studies, carried out with validated scales, sent by the organizations via a link emailed to the respondents. Study 1, exploratory, involved 203 employees of a public bank and study 2, confirmatory, with 252 employees of a Civil Society Organization of Public Interest (CSOPI). Findings: The two studies show that there were IL and OL, that IL is net learning of competencies desired by the organization (IL1- IL0), that OL is the result of socialization and codification of IL applied to work, that IL predicts OL, and that OST mediates the relationship between IL and OL.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nidheesh Joseph ◽  
E. Sownthara Rajan

Purpose (mandatory) The purpose of this paper is to study engagement of employees in informal learning behaviors (ILBs) and to understand the role of workplace support (organizational support, supervisor support and job support) in facilitating such behaviors. Design/methodology/approach (mandatory) The study uses descriptive design with data collected through voluntary non-probability sampling method of 58 employees from India and the USA through Amazon Mechanical Turk. Findings (mandatory) Preliminary findings suggest that 81% of the employees are likely to engage in ILBs and 65.5% agreed to have received workplace support. Employees from India rate their workplace support as higher and are more likely to engage in ILBs than those from the USA. Originality/value (mandatory) This study contributes to workplace informal learning literature and highlights the need for more studies on workforce ILBs across multiple countries and job role variations.


2020 ◽  
Vol 21 (4) ◽  
pp. 1095-1109
Author(s):  
Stephanie Santos-Díaz ◽  
Marcy H. Towns

Previous work on chemistry outreach has mainly focused on designing and implementing demonstrations for outreach. Recent studies indicate student organizations are at the forefront of chemistry outreach and described their outreach practices and conceptual understanding of demonstrations. However, more research is needed regarding the experiences of facilitators leading outreach events to understand their motivation, what they are gaining from participating, how they are contributing to the community, etc. By providing this information, we can give more structure to outreach initiatives as an informal learning environment. This work is part of a larger study that explores the relationship between leadership in student organizations and chemistry outreach events. Here, we present how diversity plays a role in chemistry outreach, as informed by interviews involving nine graduate students who actively participated in outreach. Communities of practice (CoP) has been used as a framework to describe learning environments and student organizations participating in outreach can be thought of as a CoP. The findings suggest diversity and inclusion influence boundary processes of the student organization as a CoP. Specifically, students’ prior experiences related to gender, race/ethnicity, education and other outreach events play a role in their purpose for doing chemistry outreach, how they contribute to planning of events and how they interact with the audience of outreach events.


2011 ◽  
Vol 42 (4) ◽  
pp. 439-446 ◽  
Author(s):  
Linda Argote

The article provides a brief overview of past research on organizational learning. Current research themes are identified, including taking a fine-grained approach to characterizing organizational experience, understanding the role of the organizational context in organizational learning, and analyzing processes and outcomes of knowledge creation, retention and transfer. The article concludes with a discussion of future research that is likely to advance our understanding of organizational learning.


2011 ◽  
pp. 1672-1682 ◽  
Author(s):  
Tunç Medeni

Over the last decade the fields of knowledge management and organizational learning have developed rapidly, showing increasing diversity and specialization in the academic literature. Ikujiro Nonaka has played a leading role in setting standards and earning academic legitimacy for the emergent field of “organizational knowledge management” (Easterby-Smith & Lyles, 2003). In the period 1995-2001, the book The Knowledge-Creating Company (Nonaka & Takeuchi 1995) was the most-cited knowledge management work from academic literature (Koenig & Srikantaiah, 2004). Interestingly, in this book and in following works, the authors themselves prefer to use the term “knowledge creation” rather than “knowledge management,” later also dropping the term “organizational” from the initial proposition. Easterby-Smith and Lyles also state (2003, pp. 642-643) that in the field of organizational learning and knowledge management, among the topics of articles published in the last two years, “learning capabilities, experience, and absorptive capacity” is the largest category, including several articles that assess the impact of learning on performance. Seeming to be frequently interrelated, “organizational learning and knowledge management across boundaries,” “knowledge creation and transfer,” and “human resource management and human capital” are the next largest categories for articles. Communities of practice, socio-political processes, and the development of tacit knowledge or social identity are among the other topics frequently addressed in the literature, categorized in terms of “cognition, socio-political aspects, and tacitness.” Using the extant and emerging perspectives in knowledge management, organizational learning, and communities of practice literature, in the following sections of this short article, we will first discuss the importance of specific-general knowledge, and context for knowledge creation and management. Then we will introduce the conceptualization of “specific” and “general” knowledge interactions, and discuss a framework that proposes these interactions as contextual knowledge conversions for learning and practice. The following section will aim to contribute to the representation of our knowledge on these contextual knowledge interactions, using visualization tools like geometric figures. We will conclude our discussion by highlighting future research possibilities in the relevant research fields.


Author(s):  
Tunç Medeni

Over the last decade the fields of knowledge management and organizational learning have developed rapidly, showing increasing diversity and specialization in the academic literature. Ikujiro Nonaka has played a leading role in setting standards and earning academic legitimacy for the emergent field of “organizational knowledge management” (Easterby-Smith & Lyles, 2003). In the period 1995-2001, the book The Knowledge-Creating Company (Nonaka & Takeuchi 1995) was the most-cited knowledge management work from academic literature (Koenig & Srikantaiah, 2004). Interestingly, in this book and in following works, the authors themselves prefer to use the term “knowledge creation” rather than “knowledge management,” later also dropping the term “organizational” from the initial proposition. Easterby-Smith and Lyles also state (2003, pp. 642-643) that in the field of organizational learning and knowledge management, among the topics of articles published in the last two years, “learning capabilities, experience, and absorptive capacity” is the largest category, including several articles that assess the impact of learning on performance. Seeming to be frequently interrelated, “organizational learning and knowledge management across boundaries,” “knowledge creation and transfer,” and “human resource management and human capital” are the next largest categories for articles. Communities of practice, socio-political processes, and the development of tacit knowledge or social identity are among the other topics frequently addressed in the literature, categorized in terms of “cognition, socio-political aspects, and tacitness.” Using the extant and emerging perspectives in knowledge management, organizational learning, and communities of practice literature, in the following sections of this short article, we will first discuss the importance of specific-general knowledge, and context for knowledge creation and management. Then we will introduce the conceptualization of “specific” and “general” knowledge interactions, and discuss a framework that proposes these interactions as contextual knowledge conversions for learning and practice. The following section will aim to contribute to the representation of our knowledge on these contextual knowledge interactions, using visualization tools like geometric figures. We will conclude our discussion by highlighting future research possibilities in the relevant research fields.


SAGE Open ◽  
2021 ◽  
Vol 11 (3) ◽  
pp. 215824402110315
Author(s):  
Jarjani Usman ◽  
Syabuddin Syabuddin ◽  
Faishal Zakaria

This study attempted to delve into the teungku identity development within the traditional dayah institutions in Aceh to examine how four teungku negotiated their participation and membership in their situated teungku community of practice. This narrative study approached the teungku identity construction from Lave and Wenger’s theory of situated learning. Its overarching question was: how does the teungku identity develop within the dayah community of practice? The data were mainly from interviews of four teungku, the graduates of four different dayah institutions in Aceh. The findings showed that the identity of teungku was shaped and reshaped through several modes within the dayah community of practice: the learning process of up to grade 7, teaching junior students, serving communities (e.g., teaching and leading prayers), commemorating the death day of the dayah founder(s), and collaboratively resisting any other isms penetrating Aceh society. It can be deduced that the dayah communities of practice have played a significant role in teungku identity development. These dayah CoPs could go through either formal, less formal, or informal phases.


VINE ◽  
2015 ◽  
Vol 45 (2) ◽  
pp. 198-213 ◽  
Author(s):  
Peyman Akhavan ◽  
Babaeianpour Marzieh ◽  
Masoumeh Mirjafari

Purpose – This paper aims to identify the success factors of communities of practice (CoPs) that will improve knowledge creation (KC) in educational organizations. Today, educational organizations are faced with constant changes in their environment. These changes have forced organizations to view their human capital as knowledge capital to survive and thrive. CoPs can be one of the most important factors to achieve these goals, and it should be considered by educational organizations. Design/methodology/approach – The present paper tries to identify the success factors of CoPs and examine the impact of the success factors of CoPs in KC. The research method is descriptive. The population of the research consists of students of Payame Noor University as a case study. A questionnaire based on experts’ opinion was designed and more than 35 articles were reviewed. Factor analysis was used to categorize and examine the correlation between success factors of CoPs and KC and, finally, the regression equation based on correlation’ result was formed. Findings – The results showed six success factors: “organization”, “optimizing interactions”, “infrastructure”, “supporting tools”, “strategy and goals” and “organizational support”. These factors reflect the effective factors in educational organizations attempting to progress in KC should focus. Among these success factors, “strategy and goals” and “organization” have the highest effect on CoPs in this case. Research limitations/implications – The paper discusses how the success factors of CoPs improve KC in universities as educational organization and how an organization will benefit from these factors. It can help the development of guidelines for educational organizations to increase their community knowledge information. They can also apply the findings of this research to promote the scientific level of their related organizations through reinforcement of CoP practices. In this paper, the authors faced some problems to collect expert’s opinion and also gather the questionnaires. Originality/value – This paper may have great value to researchers, as well as practitioners involved in knowledge-creation programs in organizations about CoPs and the knowledge-creation field. This research can establish guidelines for Payame Noor University Tehran-North as a case study using the right policies and make changes to the traditional structures of the university, improve and develop the knowledge-creation process and the formation of CoPs. This study can guide managers and, especially, the university managers to provide suitable base to shape COPs, help them emerge and enhance them effectively.


2020 ◽  
Author(s):  
Adeola Folasade Akinyemi ◽  
Vuyisile Nkonki ◽  
Lulekwa Sweet-Lily Baleni ◽  
Florence Rutendo Mudehwe-Gonhovi

This chapter addresses the significance and importance of communities of practice in the professional development of academics as university teachers. Its documents the role of communities of practice in enabling and enhancing the development of a professional knowledge base, the acquisition of skills, and competencies for effective teaching practice, as well as the dissemination of practical knowledge needed within a community of teaching practitioners. It provides details of how a community of practice comes into being, and how working relations within a community of practice are fostered. There is an elaboration on how members of a community of practice come to perceive their substantive issues the same way, and how a common agenda is formed around those issues. It also discusses peculiar ways of dealing with the identified issues, and the manner in which expertise, resources, resourcefulness and experiences are exchanged and shared with improvement, change and further development of academics’ teaching practices in sight.


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