The State of Internet Access in Uganda

Author(s):  
Peter G. Mwesige

n recent years, Uganda has witnessed an astronomical growth in the information and communications technology (ICT) sector. For example, between December 1996 and December 2003, the number of cellular phone subscribers rose from 3,000 to 777,563, Internet subscribers grew from 504 to 7,024, Internet Service Providers (ISPs) increased from two to 17, and public pay phones increased from 1,258 to 3,456 (UCC, 2004).

Author(s):  
Peter G. Mwesige

n recent years, Uganda has witnessed an astronomical growth in the information and communications technology (ICT) sector. For example, between December 1996 and December 2003, the number of cellular phone subscribers rose from 3,000 to 777,563, Internet subscribers grew from 504 to 7,024, Internet Service Providers (ISPs) increased from two to 17, and public pay phones increased from 1,258 to 3,456 (UCC, 2004).


2019 ◽  
Vol 2 (1) ◽  
pp. 51
Author(s):  
Fivhi Indah Sari ◽  
Susanti Adi Nugroho

Many internet service providers are not compliant to pay frequency fees to the state so that the Ministry of Communication and Informatics closes PT. Internux which is a subsidiary of PT. First Media is a banned in Lippo Group. The closure resulted in Bolt and Bolt Home consumers not getting internet access so that problems arose 1. How to protect consumer rights for Bolt and Bolt Home internet service customers PT. Internux after revocation of permission by Kominfo? 2. What is the responsibility of the business actor for consumers of Bolt and Bolt Home internet service customers? The method used is the normative legal method. Bolt and Bolt Home consumers only get preventive protection by deactivating top up payment services in order to avoid greater losses for consumers, while repressive protection is not found in this case. The form of responsibility of PT. Internux to consumers based on the provisions of Article 19 Paragraphs (1) and (2) must provide compensation equivalent to the price of the quota package in accordance with the initial agreement agreed with the refund mechanism and provide diversion offer services to other providers. The Ministry of Communication and Information must conduct strict supervision of internet service companies and for consumers to be selective and smart in choosing internet service company providers.


Author(s):  
Trinh Anh Tuan

In this paper, we investigate the impacts of user behaviour – user loyalty in particular – on pricing strategies of Internet Service Providers (ISPs) for a profitable yet sustainable Internet access marketplace. First, we propose a realistic user loyalty model, the price difference dependent loyalty model, which is based on empirical evidences from ISPs in different countries in the world. Next, we apply the loyalty model in gametheoretical analyses where optimal Internet access pricing strategies are expressed. Finally, we present the impacts of user loyalty on the prices and profits of ISPs in different scenarios based on simulation results


2018 ◽  
Vol 55 (3) ◽  
pp. 63-69 ◽  
Author(s):  
I. Smirnova ◽  
E. Lipenbergs ◽  
V. Bobrovs

Abstract Since Regulation (EU) 2015/2120 of the European Parliament and of the Council came into force, Internet service providers have to fulfill various additional requirements in order to guarantee access to the open internet and provide transparent information to the end-users. Of the utmost importance is to ensure achievable, meaningful and comparable results of the internet quality indicators, particularly upload and download speed values. Regulation (EU) 2015/2120 stipulates that specific speeds should be indicated in the contracts: for fixed internet access service those are maximum, minimum, normally available and advertised speed and for mobile internet access service – estimated maximum and advertised speed. However, there are no common methods put in place to calculate required speed indicators that can lead to a large amount of noncomparable and unreviewable information and create difficulties for internet providers to describe quality indicators. Within the framework of the present research, a mathematical estimation algorithm has been elaborated and applied in order to ensure that required quality parameters are represented objectively and that they are intercomparable among different internet service providers. Unified calculation principle would foster end-user awareness of the meaning of quality indicators and also of the quality of received internet services. It would also facilitate the indication of the required information for internet service providers.


2018 ◽  
Vol 20 (12) ◽  
pp. 4634-4652 ◽  
Author(s):  
Germaine R Halegoua ◽  
Jessa Lingel

The design and deployment of urban broadband infrastructures inscribe particular imaginations of Internet access onto city streets. The different manifestations and locations of these networks, their uses, and access points often expose material excesses of urban broadband networks, as well as failures of Internet service providers, urban planners, and public officials to imagine the diverse ways that people incorporate Internet connection into their everyday lives. We approach the study of urban broadband networks through the juxtaposition of invisible networks that are buried under the streets and have always been “turned off” (dark fiber) versus hypervisible that are “turned on” and prominently displayed on city streets (LinkNYC). In our analysis of these two case studies, we critique themes of visibility and invisibility as indexes of power and access. Our findings are meant to provide a critical analysis of urban technology policy as well as theories of infrastructure, visibility, and access.


ADALAH ◽  
2020 ◽  
Vol 4 (2) ◽  
Author(s):  
Munadhil Abdul Muqsith

Abstract:The internet developed for the first time in Indonesia in the early 1990s. Starting from the pagayuban network, it is now expanding without boundaries anywhere. A survey conducted by the Indonesian Internet Service Providers Association (APJII) said that the number of internet users in Indonesia in 2012 reached 63 million people or 24.23 percent of the country's total population. Next year, that figure is predicted to increase by close to 30 percent to 82 million users and continue to grow to 107 million in 2014 and 139 million or 50 percent of the total population in 2015. million people. This matter also results in political communication with the internet media, or is often said to be cyber politics. Cyber politics in Indonesia has faced growth in recent years. There are many facilities that support the growth of cyber politics, such as Facebook, Twitter, mailing list, YouTube, and others.Keywords: Cyberpolitik, Internet  Abstrak:Internet berkembang pertama kali di Indonesia pada awal tahun 1990-an. Diawali dari pagayuban network kini berkembang luas tanpa batas dimanapun juga. Suatu survei yang diselenggarakan Asosiasi Penyelenggara Jasa Internet Indonesia (APJII) mengatakan kalau jumlah pengguna internet di Indonesia tahun 2012 menggapai 63 juta orang ataupun 24,23 persen dari total populasi negeri ini. Tahun depan, angka itu diprediksi naik dekat 30 persen jadi 82 juta pengguna serta terus berkembang jadi 107 juta pada 2014 serta 139 juta ataupun 50 persen total populasi pada 2015. juta orang. Perihal ini pula berakibat pada komunikasi politik dengan media internet, ataupun kerap diucap dengan cyber politic. Cyber politic di Indonesia hadapi pertumbuhan sebagian tahun terakhir. Banyaknya fasilitas yang menunjang pertumbuhan cyber politic semacam terdapatnya facebook, Twitter, mailing list, youtobe, serta lain-lain.Kata Kunci: Cyberpolitik, Internet 


2019 ◽  
Vol 10 (2) ◽  
pp. 168-177
Author(s):  
Haerdiansyah Syahnur ◽  
Jafar Basalamah

This study aimed to analyze the customer experience seen from the level of actual performance and the level of importance of services provided by internet service providers PT. XYZ in Makassar City. Variables and attributes issued by TM Forum GB 912 consisting of Customer Management, Fulfillment, Assurance, and Billing, are used to analyze the performance provided by customer service in the field. The analysis technique will be carried out using the Importance Performance Analysis and Customer Satisfaction Index consisting of quadrant analysis and gap analysis used to investigate customer satisfaction and identify variables whose performance is deemed to need improvement. Data were collected using a platform-based questionnaire application from 100 respondents selected using random sampling techniques. The results showed that customers were satisfied with the performance and quality of services provided. The customer satisfaction index value obtained by CSI analysis shows a value of 82.006%. In conclusion, that the Fulfillment variable is a service variable that is considered the most important customer and requires improvement because its performance is still relatively low. While the variables considered good and need to be maintained are the Billing variable. Other service variables are sorted based on priority of improvement in a row, namely Fulfillment, Customer Management, and Assurance.


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