New Business Requirements in the Knowledge-Based Society

Author(s):  
A. Draghici

This chapter explains knowledge management’s (KM) role for competitive advantage as a means of new business requirement in the knowledge-based society. It argues that KM, combined with new information technologies, determines new approaches of business strategy, knowledge leadership, culture, management content, organizational structure, technology and innovation, which are key enablers for competitive advantage. In addition, these are discussed in the case of a virtual organization (Network of Excellence) for building the knowledge sharing culture, based on interaction of the management functions and stages of the knowledge creation process. Furthermore, the authors hope that understanding the main issues and trends of KM as an essential element of business integration for obtaining a considerable competitive advantage will not only inform researchers but also assist them in developing new approaches for attending efficiency in the new global virtual organizations.

Author(s):  
Iulian Marius COMAN

Technology has become the Intelligence Community’s new reliability, as well as its new challenge. The new transnational adversaries – international terrorists foremost among them – the flood of new information technologies, the easing of export controls on encryption technology and global access to the Internet, has led the security agencies to charting new directions in identifying, gaining access to and successfully exploiting target communications, through cooperation with all related bodies.


Author(s):  
Linda L. Brennan

While many organizations and individuals use social media and information technologies (IT) to overcome the limitations of time and space, they often experience unintended consequences from increased immediacy and access. How can they achieve the desirable changes and address the negative effects that can result? This article presents a systematic framework that managers can use to proactively identify ways to either leverage or mitigate the increased immediacy and access. Specific examples are used as illustrations to demonstrate how these issues can be anticipated and used for competitive advantage. They are not offered as specific “prescriptions” for any one organization. Rather, they show how the framework can inform managers as they evaluate proposals for, and implementation plans of, new information systems in their organizations.


Author(s):  
Susan Gasson

This case study examines the impact of online reservation systems and e-commerce on the travel industry. Two questions are examined: 1. How can competitive advantage be obtained from the exploitation of new information technologies—in particular, e-commerce technologies? 2. How has the role of travel agents changed because of the new information technologies being used to achieve competitive advantage in the air travel industry? Initial discussion concerns the impact of the American Airlines SABRE system, as this has often been touted as giving American Airlines first-mover advantage in the industry. The wider impact of remote-access, computerized reservation systems, or Global Distribution Systems, and e-commerce access to online reservations in the travel industry is analyzed, using Porter’s five-force model of industry competitive forces, to understand how the travel industry has shaped and has been shaped by information systems. The case study concludes with a comparison of the impact of information technologies between the U.S. and European travel industries. It concludes that technology alone does not affect the roles of industry players, but the development of winning technologies exploits structural factors in the environment. Constant evolution of strategic information systems is critical to producing competitive advantage, but opportunism also plays a strong role.


Author(s):  
S.C. Lenny Koh ◽  
Stuart Maguire

The reason for going ahead with a new information system (IS) development can come from many sources. A new business requirement may force an organization to develop a new IS. An existing IS may be coming to the end of its usefulness. The firm may decide to either update its existing system or develop a completely new system.


Author(s):  
Levent V. Orman

A new generation of intermediaries is predicted to flourish in the emerging electronic markets. They rely on new information technologies such as the semantic web, rule-based triggers, and knowledge-based constraint maintenance systems. These technologies do not automate or reduce intermediation, but inspire new types of intermediaries that rely on the technologies and complement them with human organizations. An inter-organizational architecture based on multiple levels of intermediation is described, and arguments are presented for its usefulness in emerging electronic markets.


Author(s):  
Simpson Poon ◽  
Daniel May

Although many medical information technologies require significant financial investment and are often out of reach of small medical practices, it is possible through careful alignment of IT and customer strategy, together with a network of strategic alliances to exploit IT effectively. In this case we present a small cardiology consultancy that has engaged in strategic planning in its attempt to leverage IT expertise to attain competitive advantage. We propose that through a network of alliances, a relatively small medical enterprise can benefit from its limited IT investment. The case study indicates the importance of a team of champions with both IT and medical knowledge and the notion of mutual benefit. We also discuss some of the issues faced by all participants in this alliance relationship. The objectives of this case are to provide readers the opportunity to: 1. Discuss how a small medical practice can leverage skills, expertise and opportunities within a strategic alliance to enhance its competitive advantage without heavy up-front financial investments. 2. Explore how small businesses in the professional and knowledge-based industry can gain strategic advantage through IT. 3. Understand the pros and cons of strategic alliances and potential issues related to building trust, consolidating relationships among members and risk management of such alliances on an ongoing basis. 4. Think about the plausibility of business transformation by moving from one industry (specialised cardiology services) to another (medical informatics).


Author(s):  
Jianfeng Li ◽  
Fangshuo Li ◽  
Wenxiang Wang ◽  
Jun Zhai

Mobile social networks are dominating in our society’s daily life because of fast advancements of information technologies. To further exploit benefits from the ubiquitous service, studying the influence of information dissemination in this kind of social network becomes a necessity. This paper proposes a mobile social network influence model with regard to multiple roles. In the model, the concept of group is adopted to analyze a user’s role in different contexts. Through the introduction of role’s level and group’s relativity, information dissemination can be investigated deeply, and then, with the Floyd-Warshall algorithm, information strength matrix is constructed to study each node’s influence and under-influence indexes in the network, in addition, the comprehensive influence under multi-role view is also expressed distinctly in the fuzzy form. The result of this research will help find out preferable information disseminators as a new business strategy in e-commerce. Furthermore, it is also useful for detecting gossips and controlling its dissemination in social management.


2009 ◽  
Vol 21 (4) ◽  
pp. 63-72 ◽  
Author(s):  
Linda L. Brennan

While many organizations and individuals use information technologies (IT) to overcome the limitations of time and space, they often experience unintended consequences from increased immediacy and access. How can they achieve the desirable changes and address the negative effects that can result? This article presents a systematic framework that managers can use to proactively identify ways to either leverage or mitigate the increased immediacy and access. Specific examples are used as illustrations to demonstrate how these issues can be anticipated and used for competitive advantage. They are not offered as specific “prescriptions” for any one organization. Rather, they show how the framework can info*m managers as they evaluate proposals for and implementation plans of new information systems in their organizations.


Author(s):  
Susan Gasson

This case study examines the impact of online reservation systems and e-commerce on the travel industry. Two questions are examined: 1. How can competitive advantage be obtained from the exploitation of new information technologiesin particular, e-commerce technologies? 2. How has the role of travel agents changed because of the new information technologies being used to achieve competitive advantage in the air travel industry? Initial discussion concerns the impact of the American Airlines SABRE system, as this has often been touted as giving American Airlines first-mover advantage in the industry. The wider impact of remote-access, computerized reservation systems, or Global Distribution Systems, and e-commerce access to online reservations in the travel industry is analyzed, using Porters five-force model of industry competitive forces, to understand how the travel industry has shaped and has been shaped by information systems. The case study concludes with a comparison of the impact of information technologies between the U.S. and European travel industries. It concludes that technology alone does not affect the roles of industry players, but the development of winning technologies exploits structural factors in the environment. Constant evolution of strategic information systems is critical to producing competitive advantage, but opportunism also plays a strong role.


Author(s):  
José Manuel Saiz-Alvarez ◽  
Martín García-Vaquero

This chapter deals with the concept and theories of entrepreneurship that can be defined as the type of business strategy focused on the creation of new business ideas, jobs, social wealth, and profit by optimizing the use of productive and commercial resources. Neoclassical and New Keynesian theories are briefly analyzed in the chapter, as well as Psychological-based and Modern theories, including the Jack-of-all Trades Theory, O-Ring Theory, Resources- and Capabilities-based Theory, and Theory of the Optimal Triangle. The chapter finishes with the necessity of also including both social and solidarity-based entrepreneurship strategies, alongside the traditional classification made on this concept.


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