Business Processes and Knowledge Management

2011 ◽  
pp. 2538-2545
Author(s):  
John S. Edwards

In this article, first the different types of knowledge are outlined, then comes a discussion of various routes by which knowledge management can be implemented, advocating a process-based route. An explanation follows of how people, processes, and technology need to fit together for effective KM, and some examples of this route in use are given. Finally, there is a look towards the future.

Author(s):  
John Steven Edwards

In this article, first the different types of knowledge are outlined, then comes a discussion of various routes by which knowledge management has been implemented. A business process-based route, which enables people, processes and technology to fit together, is growing in popularity as the best way to deliver effective knowledge management that is integrated into what the organization does. Some examples of the business processes route in use are then given. Finally there is a look towards the future.


Author(s):  
John S. Edwards

Knowledge has been a subject of interest and inquiry for thousands of years since at least the time of the ancient Greeks, and no doubt even before that. “What is knowledge” continues to be an important topic of discussion in philosophy. More recently, interest in managing knowledge has grown in step with the perception that increasingly we live in a knowledge-based economy. Drucker (1969) is usually credited as being the first to popularize the knowledge-based economy concept by linking the importance of knowledge with rapid technological change in Drucker (1969). Karl Wiig coined the term knowledge management (hereafter KM) for a NATO seminar in 1986, and its popularity took off following the publication of Nonaka and Takeuchi’s book “The Knowledge Creating Company” (Nonaka & Takeuchi, 1995). Knowledge creation is in fact just one of many activities involved in KM. Others include sharing, retaining, refining, and using knowledge. There are many such lists of activities (Holsapple & Joshi, 2000; Probst, Raub, & Romhardt, 1999; Skyrme, 1999; Wiig, De Hoog, & Van der Spek, 1997). Both academic and practical interest in KM has continued to increase throughout the last decade. In this article, first the different types of knowledge are outlined, then comes a discussion of various routes by which knowledge management can be implemented, advocating a process-based route. An explanation follows of how people, processes, and technology need to fit together for effective KM, and some examples of this route in use are given. Finally, there is a look towards the future.


Author(s):  
John Steven Edwards

In this chapter, the different types of knowledge are outlined. then a discussion of various routes by which knowledge management has been implemented is had. A business process-based route, which enables people, processes, and technology to fit together, is growing in popularity as the best way to deliver effective knowledge management that is integrated into what the organization does. Some examples of the business processes route in use are then given. Finally, there is a look towards the future.


GIS Business ◽  
2019 ◽  
Vol 14 (6) ◽  
pp. 146-150
Author(s):  
E. Nafeza

The paper focuses on the emergence of Knowledge Management in Pharmaceutical Companies and its impact on employee’s awareness and service quality. The present era is coping its attention towards Knowledge Management. Knowledge Management has become a most needed approach and various strategies that are adopted for managing knowledge. There are various effects of Knowledge Management in employee awareness and service quality. The objective of the study is to analyze different types of Knowledge Management Techniques adopted in Pharmaceutical Companies and to examine its effect of services in the organization. This study is analytical and conceptual since my research work is still in progress. The data taken is secondary and descriptive in nature which explores the detailed analysis of strategies adopted in companies by integrating insights from the literature on Organizational Services and Knowledge Management. Detailed research may be undertaken to equip the Pharmaceutical Companies with Knowledge Management to bench mark their talent management practices and identify the gaps in development road of execution that generate innovative ideas for development of companies and to up bring the human resource skills.  


2016 ◽  
Vol 29 (1) ◽  
pp. 39-56 ◽  
Author(s):  
Sheikh Shamim Hasnain ◽  
Sajjad M. Jasimuddin ◽  
Nerys Fuller-Love

Knowledge transfer is one of the significant elements in the knowledge management process. Knowledge transferors share different types of knowledge with the recipients with a view to fulfilling the latter's knowledge needs. The importance of identifying the appropriate knowledge transfer mechanisms and the barriers to knowledge transfer are paramount. However, neither the knowledge management literature nor the NGO-sector literature has adequately addressed the issues of causes of knowledge transfer, taxonomies of knowledge, mechanisms and barriers of knowledge transfer in comprehensive way in the context of the Bangladeshi NGO sector. The highest number of NGOs in the world is deployed in Bangladesh. Little is known about such transfer within the NGO context based in Bangladesh. This paper makes an endeavour to bridge these grey areas of knowledge management and NGO-sector. Having collected the qualitative data from Bangladeshi NGOs and using the content analysis technique, the study identified the causes of knowledge transfer, taxonomies of knowledge, mechanisms of knowledge transfer and the barriers to knowledge transfer in the context of Bangladesh. By understanding the mechanisms and the determinants of knowledge transfer, company and NGO managers and public policy makers can influence knowledge transfer more effectively. Future researchers may extend this study by carrying out similar research in a different context.


2007 ◽  
Vol 11 (1) ◽  
pp. 5-16 ◽  
Author(s):  
Richard C. Hicks ◽  
Ronald Dattero ◽  
Stuart D. Galup

PurposeThis paper aims to examine the current thoughts on knowledge management (KM) and to develop a metaphor to combine these thoughts in a new way that effectively conveys the different types of knowledge and ways of managing it.Design/methodology/approachThe literature on the transition of data to knowledge is reviewed. A popular paradigm in KM states that data are integrated to create information and information is integrated to create knowledge. This paradigm is represented as a pyramid‐shaped hierarchy with knowledge at the top, information in the middle, and data on the bottom. Why this paradigm is a simplistic and limited view of knowledge and KM is discussed.FindingsThe “explicit islands in a tacit sea (EITS)” metaphor is explained and discussed in the context of knowledge and knowledge management (KM).Practical implicationsThe EITS metaphor more accurately and completely describes knowledge in the context of KM. The practical implications of this metaphor are its flexibility and transparency of the transitional actions that affect the evolution of data to knowledge.Originality/valueThe EITS metaphor is an evolution of the prevailing frameworks and removes the apparent limitations in earlier frameworks. The paper provides a paradigm shift in the discussion of KM.


1994 ◽  
Vol 161 ◽  
pp. 385-400
Author(s):  
B.G. Marsden

Past surveys are described in the logical sequence of (1) comets visually, (2) asteroids visually, (3) asteroids photographically and (4) comets photographically. Plots show the evolution of asteroid surveys in terms of visual discovery magnitude and ecliptic latitude, and similarities and differences between surveys for the different types of body are discussed. The paper ends with a brief discussion of more recent discovery methods and some thoughts on the future.


2021 ◽  
pp. 875697282199534
Author(s):  
Natalya Sergeeva ◽  
Graham M. Winch

This article develops a framework for applying organizational narrative theory to understand project narratives that potentially perform and change the future. Project narratives are temporal but often get repeated throughout the project life cycle to stabilize meaning, and could be about project mission, vision, identity, value creation, and so forth. Project narratives have important implications for organizational identity and image crafting. This article differentiates among different types of project narratives in relation to a project life cycle, providing case studies of project narratives on three major UK rail projects. We then set out the future research agenda into project narrative work.


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