Information System Development Failure and Complexity

Author(s):  
Abou Bakar Nauman ◽  
Romana Aziz ◽  
A.F.M. Ishaq

This chapter examines the causes of failure in a Web-based information system development project and finds out how complexity can lead a project towards failure. Learning from an Information System Development Project (ISDP) failure plays a key role in the long-term success of any organization desirous of continuous improvement via evaluation and monitoring of its information systems (IS) development efforts. This study reports on a seemingly simple (but only deceptively so) failed ISDP to inform the reader about the various complexities involved in ISDPs in general, and in developing countries in particular. An existing framework from contemporary research is adopted to map the complexities found in the project under study and the critical areas, which lead to the decreased reliability and failure in Web-based information system development, are highlighted.

Author(s):  
Abou Bakar Nauman ◽  
Romana Aziz ◽  
A. F.M Ishaq

This chapter examines the causes of failure in a Web-based information system development project and finds out how complexity can lead a project towards failure. Learning from an Information System Development Project (ISDP) failure plays a key role in the long-term success of any organization desirous of continuous improvement via evaluation and monitoring of its information systems (IS) development efforts. This study reports on a seemingly simple (but only deceptively so) failed ISDP to inform the reader about the various complexities involved in ISDPs in general, and in developing countries in particular. An existing framework from contemporary research is adopted to map the complexities found in the project under study and the critical areas, which lead to the decreased reliability and failure in Web-based information system development, are highlighted.


2011 ◽  
pp. 2130-2153
Author(s):  
Abou Bakar Nauman ◽  
Romana Aziz ◽  
A.F.M. Ishaq

This chapter examines the causes of failure in a Web-based information system development project and finds out how complexity can lead a project towards failure. Learning from an Information System Development Project (ISDP) failure plays a key role in the long-term success of any organization desirous of continuous improvement via evaluation and monitoring of its information systems (IS) development efforts. This study reports on a seemingly simple (but only deceptively so) failed ISDP to inform the reader about the various complexities involved in ISDPs in general, and in developing countries in particular. An existing framework from contemporary research is adopted to map the complexities found in the project under study and the critical areas, which lead to the decreased reliability and failure in Web-based information system development, are highlighted.


2014 ◽  
Vol 29 (4) ◽  
pp. 312-326 ◽  
Author(s):  
Alan R Dennis ◽  
Binny M Samuel ◽  
Kelly McNamara

Information system maintenance is an important aspect of information system development, especially in systems that provide dynamic content, such as Web-based systems and Knowledge Management Systems (KMS). Design for Maintenance (DFM) is an approach that argues that maintenance effort should be considered during the design of information systems in addition to the usual system design considerations. This research examines how the design of links among knowledge documents in a KMS affects both their maintenance and use. We argue that providing links among knowledge documents increases the cost of maintenance because when a document changes, the documents that link to and from that document are more likely to need changes. At the same, linking knowledge documents makes it easier to locate useful knowledge and thus increases use. We examine this tension between use and maintenance using 10 years of data from a well-established KMS. Our results indicate that as the number of links among documents increases, both maintenance effort and use for these documents increase. Our analyses suggest two DFM principles for dynamic content in practice. First, knowledge coupling (i.e., linking) to documents internal to the KMS rather than sources external to the KMS better balances maintenance effort and use. Second, designing small, knowledge cohesive documents (e.g., 250-350 words) leads to the best balance between maintenance effort and use.


2019 ◽  
Vol 7 (2) ◽  
Author(s):  
Vembria Rose Handayani ◽  
Nindya Putri Pratama

Abstract - In the current era of globalization, information technology is advancing rapidly. As for computers and smartphones which are sophisticated equipment that is indeed made to facilitate a work carried out by humans. Home Industry of Sugar Red Powder Dalban Permana currently requires an information system that supports and provides satisfactory services for customers. At present the system used in the Home Industry of Red Sugar Powder Dalban Permana is still manual, both in recording customer purchases, the number of orders for items to be purchased, and the storage of data related to the sales process. So as to allow errors in the recording process. This information system development is the best solution to solve existing problems, and with this web-based information system can be achieved an effective and efficient activity in supporting activities in this home industry.Keywords: Information Systems,Website, Home IndustryAbstrak - Di era globalisasi saat ini, teknologi informasi melaju dengan pesat. Adapun komputer dan smartphone yang merupakan peralatan canggih yang memang dibuat untuk mempermudah suatu pekerjaan yang dijalankan manusia. Home Industri Gula Merah Serbuk Dalban Permana sangat membutuhkan adanya suatu sistem informasi yang dapat memberikan pelayanan yang memuaskan bagi para pelanggan. Pada saat ini sistem yang digunakan di Home Industri Gula Merah Serbuk Dalban Permana masih manual, baik dalam pencatatan pelanggan yang membeli, jumlah pesanan barang yang akan dibeli, dan penyimpanan data-data yang berhubungan dengan proses penjualan. Sehingga memungkinkan terjadinya kesalahan dalam proses pencatatan. Pembangunan sistem informasi ini merupakan solusi terbaik untuk memecahkan permasalahan yang ada dan dapat tercapai suatu kegiatan yang efektif dan efisien dalam menunjang aktifitas pada home industri ini.Kata kunci: Sistem Informasi, Website, Home Industri


Author(s):  
Bendik Bygstad

The challenges of information systems (IS) development have changed significantly in the past 15 years. From a situation where the main problem was to build stable systems based on a requirements specification, the IS project manager now faces challenges of integration; for example: how to integrate a new information system into large existing information infrastructures and unstable business processes? Building on a socio-technical perspective, four types of integration were identified and analyzed: external and internal stakeholder integration, and internal and external technical integration. A longitudinal case study of an e-business development project in the airline industry identified and highlighted some managerial challenges of integration. Findings include: Internal technical and (to some extent) stakeholder integration is well supported by traditional project management techniques and software engineering frameworks, such as the Rational Unified Process (RUP). However, the challenges of external stakeholder and technical integration is underrated in IS development research, and not well supported in RUP.


2021 ◽  
Vol 13 (15) ◽  
pp. 8223
Author(s):  
Per Engelseth ◽  
Adam Sadowski ◽  
Artur Janusz ◽  
Fahad Awaleh

This study grounds empirically the purchasing and further integration of an implemented information system set in the frenzied context of a corporate merger. A single longitudinal case study from the Norwegian pelagic seafood industry provides a detailed long-term account of developing the information system prior to, during and after a merger in the seafood industry that relies on wild catch. It is characterised by high dependence on features of nature and society to secure sustainable production. Contingency theory together with a process view of production reveals how interactions unfold over time to develop the new unified information system. Features of integration, interaction and interdependency represent different facets of information system purchase and development. The merger process represents an abnormality for the organisation as a continuous entity. Information system development in the case, therefore, takes place in a weakly integrated network of merging firms with severe time constraints. Given high uncertainty, solutions emerge through interaction. Deterministic optimisation is, in this context, a fluffy managerial dream. Normally, information system purchase and information system development involve reciprocal interdependencies involving mutual adjustments through intensive technologies and tight interaction among all parties involved. The coercive behaviour of management seeking efficiencies overrules these planning ideals. This indicates that purchasing, in a corporate merger context, is complex and approached as a complex system in a network. Solutions used in this approach originate because of emergent-networked interaction.


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