Managing Socio-Technical Integration in Iterative Information System Development Projects

Author(s):  
Bendik Bygstad

The challenges of information systems (IS) development have changed significantly in the past 15 years. From a situation where the main problem was to build stable systems based on a requirements specification, the IS project manager now faces challenges of integration; for example: how to integrate a new information system into large existing information infrastructures and unstable business processes? Building on a socio-technical perspective, four types of integration were identified and analyzed: external and internal stakeholder integration, and internal and external technical integration. A longitudinal case study of an e-business development project in the airline industry identified and highlighted some managerial challenges of integration. Findings include: Internal technical and (to some extent) stakeholder integration is well supported by traditional project management techniques and software engineering frameworks, such as the Rational Unified Process (RUP). However, the challenges of external stakeholder and technical integration is underrated in IS development research, and not well supported in RUP.

2009 ◽  
pp. 2090-2105
Author(s):  
Bendik Bygstad ◽  
Mikael Lind

The challenges of information systems (IS) development have changed significantly in the past 15 years. From a situation where the main problem was to build stable systems based on a requirements specification, the IS project manager now faces challenges of integration; for example: how to integrate a new information system into large existing information infrastructures and unstable business processes? Building on a socio-technical perspective, four types of integration were identified and analyzed: external and internal stakeholder integration, and internal and external technical integration. A longitudinal case study of an e-business development project in the airline industry identified and highlighted some managerial challenges of integration. Findings include: Internal technical and (to some extent) stakeholder integration is well supported by traditional project management techniques and software engineering frameworks, such as the Rational Unified Process (RUP). However, the challenges of external stakeholder and technical integration is underrated in IS development research, and not well supported in RUP.


Author(s):  
Abou Bakar Nauman ◽  
Romana Aziz ◽  
A.F.M. Ishaq

This chapter examines the causes of failure in a Web-based information system development project and finds out how complexity can lead a project towards failure. Learning from an Information System Development Project (ISDP) failure plays a key role in the long-term success of any organization desirous of continuous improvement via evaluation and monitoring of its information systems (IS) development efforts. This study reports on a seemingly simple (but only deceptively so) failed ISDP to inform the reader about the various complexities involved in ISDPs in general, and in developing countries in particular. An existing framework from contemporary research is adopted to map the complexities found in the project under study and the critical areas, which lead to the decreased reliability and failure in Web-based information system development, are highlighted.


Author(s):  
Abou Bakar Nauman ◽  
Romana Aziz ◽  
A. F.M Ishaq

This chapter examines the causes of failure in a Web-based information system development project and finds out how complexity can lead a project towards failure. Learning from an Information System Development Project (ISDP) failure plays a key role in the long-term success of any organization desirous of continuous improvement via evaluation and monitoring of its information systems (IS) development efforts. This study reports on a seemingly simple (but only deceptively so) failed ISDP to inform the reader about the various complexities involved in ISDPs in general, and in developing countries in particular. An existing framework from contemporary research is adopted to map the complexities found in the project under study and the critical areas, which lead to the decreased reliability and failure in Web-based information system development, are highlighted.


2011 ◽  
pp. 2130-2153
Author(s):  
Abou Bakar Nauman ◽  
Romana Aziz ◽  
A.F.M. Ishaq

This chapter examines the causes of failure in a Web-based information system development project and finds out how complexity can lead a project towards failure. Learning from an Information System Development Project (ISDP) failure plays a key role in the long-term success of any organization desirous of continuous improvement via evaluation and monitoring of its information systems (IS) development efforts. This study reports on a seemingly simple (but only deceptively so) failed ISDP to inform the reader about the various complexities involved in ISDPs in general, and in developing countries in particular. An existing framework from contemporary research is adopted to map the complexities found in the project under study and the critical areas, which lead to the decreased reliability and failure in Web-based information system development, are highlighted.


Author(s):  
Arfan Sansprayada ◽  
Kartika Mariskhana

Abstract—The need for information system development in a company is a basic requirement that must be met by each company in order to run its business processes properly. This is the basic key in a company in order to provide maximum results to find as many profits or profits. Application development or requirements in the application also provide speed for employees to carry out their activities to work properly and optimally. The development of the era requires that companies must be productive and have innovations so that the business wheel of the company can run well. This is based on the development of technology that is so fast that it requires special expertise in its application. This research is expected to be able to help some problems that exist in a company. Where its application can make it easier for employees to carry out their respective duties and roles in order to maximize their potential. For companies, the application of this application can accommodate the company's business wheels so that they can be properly and correctly documented .   Keywords : Systems, Information, Applications


2020 ◽  
Vol 7 (1) ◽  
pp. 83
Author(s):  
Rahma Maulidina ◽  
Nur Anisa Rizki ◽  
Renny Sari Dewi

An integrated information system is a need to help solve problems in managing business transactions. SAP application is one application that is able to provide solutions to these problems. The purpose of writing this research is to plan running business processes, plan implementation of the current SAP system related to the implementation and maintenance of SAP applications and provide development suggestions based on the results of planning obtained, in terms of business processes, performance, and financial. For the analysis, the IT Balanced Scorecard method is used, while for system development the ASAP (Accelerated SAP) methodology is used. This research produces an analysis of the planning of the company's business processes in implementing the implementation of the SAP financial and controlling ERP.


Author(s):  
Malgorzata Pankowska

In order to reduce risks and increase the speed of new information technology (IT) product or service development as well as to satisfy customers’ demand, end users’ involvement has become one of the most important issues. The chapter aims at the presentation of the user role in information system development and the activities of prosumers in e-learning. The first part of the chapter covers literature review referring to studies on end users’ involvement in the information system (IS) development process. In the second part of the chapter the opportunities of prosumption development on the Internet are discussed. Particularly, the author focuses on e-learning purposes development and IT-supported communication among e-learners. The third part of the chapter covers a proposal of the architecture model as well as a discussion on methods of information system design for the prosumption development.


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