Knowledge Management (KM)

2010 ◽  
pp. 191-210
Author(s):  
Stephen M. Mutula

There are a growing number of studies on knowledge management (KM) in SMEs for various reasons. One has been the growing realisation that SMEs are in a unique situation because their most significant assets are intangibles comprised mainly of knowledge. SMEs constitute the largest number of enterprises in the economies of both developed and developing countries, as already discussed in preceding chapters. In Germany, for example, 97.9% of all companies fall within the scope of SMEs and provide approximately 36% of all industrial investments (Wimmer and Wolter, 2000). Likewise in Australia, SMEs account for 97% of all private sector businesses and produce 30% of the nation’s output (Australian Bureau of Statistics- ABS, 2001). Handzic (2006) stresses that organizations that manage knowledge better will deal more successfully and effectively with the challenges of the new business environment. KM is therefore perceived to be a key factor in realizing and sustaining organizational success for improved efficiency and innovation.

2011 ◽  
pp. 989-1001
Author(s):  
Athanasia Pouloudi ◽  
Vlatka Hlupic ◽  
George Rzevski

E-commerce has become a key aspect of the global business environment, causing fundamental changes in markets and organisational structures. This chapter considers how knowledge management, the latest management approach aimed at improving business performance, can create new business opportunities in the new business environment that is defined by electronic commerce. Knowledge management deals with the systematic generation, codification and transfer of knowledge and can be supported by a number of technologies, known as knowledge management tools. It has been argued that intelligent systems can offer additional capabilities and advantages in comparison with more traditional information technologies. This chapter investigates the potential of intelligent agent-based software for more effective knowledge management in the context of e-commerce, adopting the perspective of an SME involved in development of intelligent agents-based knowledge management software. The chapter concludes with a research agenda for knowledge management research in e-commerce.


2020 ◽  
pp. 709-729
Author(s):  
Pitchayanin Sukholthaman ◽  
Kunio Shirahada

Knowledge management (KM) is a key factor to increase effectiveness of management system. There have been researches of KM on many environmental services. Unfortunately, only a few researches have focused on sustainable service for Municipal Solid Waste (MSW). There are evidences of ineffective waste management causing socio-economic and environmental problems, especially in urban areas of developing countries. Humans live in service economy and knowledge society. Waste management is one of the most important public services that all residents should receive while knowledge is needed to make service run smoothly and sustainably. This paper combines concepts of sustainable service and KM to clarify the importance and how these concepts have impacts on societal well-being. Literature reviews and questionnaire surveys are main analysis methods of this paper. Sustainable service with KM roles will be described and co-created values are identified.


2017 ◽  
Vol 33 (1) ◽  
pp. 43-59 ◽  
Author(s):  
James Chipperfield ◽  
James Brown ◽  
Philip Bell

Abstract In many countries, counts of people are a key factor in the allocation of government resources. However, it is well known that errors arise in Census counting of people (e.g., undercoverage due to missing people). Therefore, it is common for national statistical agencies to conduct one or more “audit” surveys that are designed to estimate and remove systematic errors in Census counting. For example, the Australian Bureau of Statistics (ABS) conducts a single audit sample, called the Post Enumeration Survey (PES), shortly after each Australian Population Census. This article describes the estimator used by the ABS to estimate the count of people in Australia. Key features of this estimator are that it is unbiased when there is systematic measurement error in Census counting and when nonresponse to the PES is nonignorable.


Author(s):  
Athanasia Pouloudi ◽  
Vlatka Hlupic ◽  
George Rzevski

E-commerce has become a key aspect of the global business environment, causing fundamental changes in markets and organisational structures. This chapter considers how knowledge management, the latest management approach aimed at improving business performance, can create new business opportunities in the new business environment that is defined by electronic commerce. Knowledge management deals with the systematic generation, codification and transfer of knowledge and can be supported by a number of technologies, known as knowledge management tools. It has been argued that intelligent systems can offer additional capabilities and advantages in comparison with more traditional information technologies. This chapter investigates the potential of intelligent agent-based software for more effective knowledge management in the context of e-commerce, adopting the perspective of an SME involved in development of intelligent agents-based knowledge management software. The chapter concludes with a research agenda for knowledge management research in e-commerce.


2002 ◽  
pp. 177-199
Author(s):  
Yogesh Malhotra

The concept of knowledge management is not new in information systems practice and research. However, radical changes in the business environment have suggested limitations of the traditional information-processing view of knowledge management. Specifically, it is being realized that the programmed nature of heuristics underlying such systems may be inadequate for coping with the demands imposed by the new business environments. New business environments are characterized not only by rapid pace of change, but also discontinuous nature of such change. The new business environment, characterized by dynamically discontinuous change, requires a re-conceptualization of knowledge management as it has been understood in information systems practice and research. One such conceptualization is proposed in the form of a sense-making model of knowledge management for new business environments. Application of this framework will facilitate business model innovation necessary for sustainable competitive advantage in the new business environment characterized by dynamic, discontinuous and radical pace of change.


Author(s):  
Yogesh Malhotra

The concept of knowledge management is not new in information systems practice and research. However, radical changes in the business environment have suggested limitations of the traditional information-processing view of knowledge management. Specifically, it is being realized that the programmed nature of heuristics underlying such systems may be inadequate for coping with the demands imposed by the new business environments. New business environments are characterized not only by rapid pace of change, but also discontinuous nature of such change. The new business environment, characterized by dynamically discontinuous change, requires a re-conceptualization of knowledge management as it has been understood in information systems practice and research. One such conceptualization is proposed in the form of a sense-making model of knowledge management for new business environments. Application of this framework will facilitate business model innovation necessary for sustainable competitive advantage in the new business environment characterized by dynamic, discontinuous and radical pace of change.


2020 ◽  
Vol 12 (15) ◽  
pp. 5946
Author(s):  
Zhi-Jiang Liu ◽  
Paula Pypłacz ◽  
Marina Ermakova ◽  
Pavel Konev

Nowadays, sustainable construction (SC) is considered as a measure to support a healthy economy. The SC concept ensures quality of life and helps minimize the negative impact on the environment, human health, and biodiversity. SC fits into the modern sustainable development (SD) concept due to the ability to improve the environment, energy efficiency, and care for future generations. Despite numerous studies dedicated to the SC concept and implementation, practical matters related to SC including the importance of macroeconomic environmental sustainability are still insufficiently explored. The objective of this research is to study the practical issues of SC in the example of developing countries. Moreover, this work is aimed at determining the importance of the sustainable macroeconomic environment in ensuring SC. With the help of correlation and regression analysis effected for the purposes of the study, the direct connection and strong correlation between the GDP growth in the country and the number of large sustainable infrastructure facilities constructed and put into operation in the Russian Federation and China (correlation coefficient comprised 0.9987) were revealed. Within the current study, the experience of developing countries in SC is also discussed. It has been outlined that for emerging countries, the development of the construction industry environment within the framework of SC is possible in a sustainable business environment. The competitive advantages for SC are considered in social, economic, and environmental systems. Moreover, the models of formation and ensuring competitive advantages of the SC enterprise are presented. This paper reveals that the stability of the macroeconomic environment is a key factor in construction industry growth within the SC for developing countries.


Author(s):  
Yogesh Malhotra

The concept of knowledge management is not new in information systems practice and research. However, radical changes in the business environment have suggested limitations of the traditional information-processing view of knowledge management. Specifically, it is being realized that the programmed nature of heuristics underlying such systems may be inadequate for coping with the demands imposed by the new business environments. New business environments are characterized not only by rapid pace of change but also discontinuous nature of such change. The new business environment, characterized by dynamically discontinuous change, requires a reconceptualization of knowledge management as it has been understood in information systems practice and research. One such conceptualization is proposed in the form of a sense-making model of knowledge management for new business environments. Application of this framework will facilitate business model innovation necessary for sustainable competitive advantage in the new business environment characterized by dynamic, discontinuous and radical pace of change.


2020 ◽  
pp. 897-917
Author(s):  
Pitchayanin Sukholthaman ◽  
Kunio Shirahada

Knowledge management (KM) is a key factor to increase effectiveness of management system. There have been researches of KM on many environmental services. Unfortunately, only a few researches have focused on sustainable service for Municipal Solid Waste (MSW). There are evidences of ineffective waste management causing socio-economic and environmental problems, especially in urban areas of developing countries. Humans live in service economy and knowledge society. Waste management is one of the most important public services that all residents should receive while knowledge is needed to make service run smoothly and sustainably. This paper combines concepts of sustainable service and KM to clarify the importance and how these concepts have impacts on societal well-being. Literature reviews and questionnaire surveys are main analysis methods of this paper. Sustainable service with KM roles will be described and co-created values are identified.


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