Collaborative Writing Tools in the Virtual Workplace

2009 ◽  
pp. 1374-1388
Author(s):  
Norman E. Youngblood ◽  
Joel West

Collaborative writing is an important element of the virtual workplace. While it is sometimes enough to e-mail a document back and forth between authors and editors, users frequently need a more effective solution. Users can choose from system-based or browser-based software and from synchronous and asynchronous editors. These products can vary from the simple to the sophisticated and from free to expensive. This chapter looks at research on the use of collaborative editors and tools currently on the market and provides guidance as how to evaluate the appropriateness of the tools, paying particular attention to collaborative features, industry standards, and security.

2011 ◽  
pp. 731-745
Author(s):  
Norman E. Youngblood ◽  
Joel West

Collaborative writing is an important element of the virtual workplace. While it is sometimes enough to e-mail a document back and forth between authors and editors, users frequently need a more effective solution. Users can choose from system-based or browser-based software and from synchronous and asynchronous editors. These products can vary from the simple to the sophisticated and from free to expensive. This chapter looks at research on the use of collaborative editors and tools currently on the market and provides guidance as how to evaluate the appropriateness of the tools, paying particular attention to collaborative features, industry standards, and security.


Author(s):  
Norman E. Youngblood ◽  
Joel West

Collaborative writing is an important element of the virtual workplace. While it is sometimes enough to e-mail a document back and forth between authors and editors, users frequently need a more effective solution. Users can choose from system-based or browser-based software and from synchronous and asynchronous editors. These products can vary from the simple to the sophisticated and from free to expensive. This chapter looks at research on the use of collaborative editors and tools currently on the market and provides guidance as how to evaluate the appropriateness of the tools, paying particular attention to collaborative features, industry standards, and security.


2022 ◽  
Vol 29 (2) ◽  
pp. 1-42
Author(s):  
Maitraye Das ◽  
Anne Marie Piper ◽  
Darren Gergle

Collaborative writing tools have been used widely in professional and academic organizations for many years. Yet, there has not been much work to improve screen reader access in mainstream collaborative writing tools. This severely affects the way people with vision impairments collaborate in ability-diverse teams. As a step toward addressing this issue, the present article aims at improving screen reader representation of collaborative features such as comments and track changes (i.e., suggested edits). Building on our formative interviews with 20 academics and professionals with vision impairments, we developed auditory representations that indicate comments and edits using non-speech audio (e.g., earcons, tone overlay), multiple text-to-speech voices, and contextual presentation techniques. We then performed a systematic evaluation study with 48 screen reader users that indicated that non-speech audio, changing voices, and contextual presentation can potentially improve writers’ collaboration awareness. We discuss implications of these results for the design of accessible collaborative systems.


Author(s):  
Kris Pierre Johnston ◽  
Geoff Lawrence

This chapter examines the need for a theoretically-informed approach to collaborative English for Academic Purpose (EAP) pedagogy and research. It discusses the relevance of online collaborative learning in EAP and the call for a theoretically-informed facilitative framework to guide the use of online collaborative writing tools to sustain learning communities and language learning. It establishes the importance of virtual learning communities as catalysts for online collaboration and discusses the need to examine technological affordances, adopting an ecological perspective to inform curricular design. The chapter examines the relevance of the Community of Inquiry model and its three presences: cognitive, social and teaching, as a theoretical basis to inform a facilitative framework to design online collaborative EAP writing tasks. The chapter concludes with a discussion of the interactions of these three presences, details on how they can inform online EAP collaborative writing practices and the need for future research in this area.


2021 ◽  
Vol 11 (0) ◽  
Author(s):  
Lee Stadtlander ◽  
Amy Sickel

Objectives: Using the lens of the virtual workplace model, the current basic qualitative study examined how COVID-19 self-isolation affected both online and land-based faculty (working online as an emergency due to COVID-19) workspaces and work processes. Method: A total of 20 online and six land-based faculty completed e-mail interviews both one month and 3 months post self-isolation. Results: Online faculty were more satisfied with their home workplace, but both groups felt more negative about their online work, as they felt a loss of freedom and independence due to the isolation. Conclusions: Findings indicated that both land-based and online faculty showed indications of stress due to self-isolation, which in turn affected their feelings about work. Gaining a sense of control seems to be essential to reducing stress over time. Implication for theory and/or practice: Future researchers may wish to examine the relationship of feelings of employee burnout to the stress of the pandemic. How working from home interacts with burnout is not yet known, particularly for online faculty. Both employers and virtual workers may wish to utilize the study’s findings in recognizing a need for control in virtual workers.


Author(s):  
Kirk St. Amant

The advent of technologies such as company e-mail systems and corporate intranets has expanded the office to include co-workers from various national and cultural backgrounds. This new development means that certain deep-seated cultural factors can affect interoffice communications in the new workplace. This essay presents some of the more prevalent cultural “problem” areas that can affect international and intercultural communication in the new virtual workplace. This essay also provides a series of tips or strategies that can facilitate effective intercultural communication in the new atmosphere of the virtual office area as well as overview certain resources that can facilitate communication in this international and multicultural environment.


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