Knowledge Appraisal and Knowledge Management Systems

2010 ◽  
pp. 28-46
Author(s):  
Hannah Standing Rasmussen ◽  
Nicole Haggerty
Keyword(s):  
Knowledge Management ◽  
Research Agenda ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Research Knowledge ◽  
Research And Practice ◽  
Multi Level ◽  
Multiple Levels ◽  
Practice Knowledge ◽  
Level Process

Knowledge management (KM) is a critical practice by which a firm’s intellectual capital is created, stored and shared. This has lead to a rich research agenda within which knowledge management systems (KMS) have been a key focus. Our research reveals that an important element of KM practice— knowledge appraisal—is considered in only a fragmentary and incomplete way in research. Knowledge appraisal reflects the multi-level process by which a firm’s knowledge is evaluated by the organization or individual for its value. The processes are highly intertwined with the use of the KMS. It therefore requires consideration of KA across multiple levels and types of knowledge across the entire KM cycle. To achieve this goal, we develop and present a taxonomy of knowledge appraisal practices and discuss their role in the KM lifecycle emphasizing implications for research and practice.

Knowledge Appraisal and Knowledge Management Systems

2010 ◽  
pp. 238-256
Author(s):  
Hannah Standing Rasmussen ◽  
Nicole Haggerty
Keyword(s):  
Knowledge Management ◽  
Research Agenda ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Research Knowledge ◽  
Research And Practice ◽  
Multi Level ◽  
Multiple Levels ◽  
Practice Knowledge ◽  
Level Process

Knowledge management (KM) is a critical practice by which a firm’s intellectual capital is created, stored and shared. This has lead to a rich research agenda within which knowledge management systems (KMS) have been a key focus. Our research reveals that an important element of KM practice—knowledge appraisal— is considered in only a fragmentary and incomplete way in research. Knowledge appraisal reflects the multi-level process by which a firm’s knowledge is evaluated by the organization or individual for its value. The processes are highly intertwined with the use of the KMS. It therefore requires consideration of KA across multiple levels and types of knowledge across the entire KM cycle. To achieve this goal, we develop and present a taxonomy of knowledge appraisal practices and discuss their role in the KM lifecycle emphasizing implications for research and practice.

Knowledge Management Metrics

2011 ◽  
pp. 3409-3420 ◽  
Author(s):  
A. Kankanhalli ◽  
B. C.Y. Tan
Keyword(s):  
Knowledge Management ◽  
Management Systems ◽  
Future Research ◽  
Knowledge Management Systems ◽  
Research And Practice ◽  
Knowledge Asset ◽  
Business Metrics

Metrics are essential for the advancement of research and practice in an area. In knowledge management (KM), the process of measurement and development of metrics is made complex by the intangible nature of the knowledge asset. Further, the lack of standards for KM business metrics and the relative infancy of research on KM metrics points to a need for research in this area. This article reviews KM metrics for research and practice, and identifies areas where there is a gap in our understanding. It classifies existing research based on the units of evaluation such as user of knowledge management systems (KMS), KMS project, KM process, KM initiative, and organization as a whole. The article concludes by suggesting avenues for future research on KM and KMS metrics based on the gaps identified.

Social Influence and Knowledge Management Systems Use: Evidence from Panel Data

MIS Quarterly ◽  
2013 ◽  
Vol 37 (1) ◽  
pp. 299-313 ◽  
Author(s):  
Yinglei Wang ◽  
◽  
Darren B. Meister ◽  
Peter H. Gray ◽  
◽  
...  
Keyword(s):  
Knowledge Management ◽  
Panel Data ◽  
Social Influence ◽  
Management Systems ◽  
Knowledge Management Systems

Utilizing a systematic literature review to develop an integrated framework for information and knowledge management systems

2017 ◽  
Vol 47 (2) ◽  
pp. 250-264 ◽  
Author(s):  
Chulatep Senivongse ◽  
Alex Bennet ◽  
Stefania Mariano
Keyword(s):  
Knowledge Management ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Value Added ◽  
Specific Area ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Content Type ◽  
Integrated Framework ◽  
Information And Knowledge Management

Purpose The purpose of this paper is to demonstrate the value of using a systematic literature review to develop an integrated framework for information and knowledge management systems. Design/methodology/approach First, the systematic literature review method is introduced, differentiating it from traditional literature reviews in terms of value-added and limitations. Second, this methodology is used in a research application focused on absorptive capacity internal capabilities with regard to the processes of acquisition, assimilation, transformation and exploitation. Third, an integrated framework for information and knowledge management systems is developed from this application. Findings The systematic literature review approach provides a rigor that can assist in reducing researcher bias while simultaneously enabling the definition of a precise scope of review, with a clear explanation of selection criteria with the objective to find and review all the studies that are relevant to the search definitions. As a research method, it effectively supports a qualitative, quantitative or mixed methodology. Research limitations/implications This methodology was applied to one specific area of research. Specific limitations include the availability of articles in subscribed databases and the analytical capabilities of the tools used for text mining and analytics. Originality/value This paper demonstrates the usefulness of the systematic literature review methodology in developing an integrated framework for analysis.

Use of Knowledge Management Systems and the Impact on the Acquisition of Explicit Knowledge

2008 ◽  
Vol 22 (2) ◽  
pp. 77-101 ◽  
Author(s):  
Holli McCall ◽  
Vicky Arnold ◽  
Steve G. Sutton
Keyword(s):  
Knowledge Management ◽  
Problem Solving ◽  
Knowledge Acquisition ◽  
Reference Materials ◽  
Explicit Knowledge ◽  
Experimental Methodology ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Use Of Knowledge ◽  
The Impact

ABSTRACT: In an era where knowledge is increasingly seen as an organization's most valuable asset, many firms have implemented knowledge-management systems (KMS) in an effort to capture, store, and disseminate knowledge across the firm. Concerns have been raised, however, about the potential dependency of users on KMS and the related potential for decreases in knowledge acquisition and expertise development (Cole 1998; Alavi and Leidner 2001b; O'Leary 2002a). The purpose of this study, which is exploratory in nature, is to investigate whether using KMS embedded with explicit knowledge impacts novice decision makers' judgment performance and knowledge acquisition differently than using traditional reference materials (e.g., manuals, textbooks) to research and solve a problem. An experimental methodology is used to study the relative performance and explicit knowledge acquisition of 188 participants partitioned into two groups using either a KMS or traditional reference materials in problem solving. The study finds that KMS users outperform users of traditional reference materials when they have access to their respective systems/materials, but the users of traditional reference materials outperform KMS users when respective systems/materials are removed. While all users improve interpretive problem solving and encoding of definitions and rules, there are significant differences in knowledge acquisition between the two groups.

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