Change Management Strategies for ERP Implementation in SME and a Case Study in Turkey

Author(s):  
Özalp Vayvay ◽  
Ilhan Derman ◽  
Ergin Beceren

SMEs differ from large firms in terms of environmental uncertainty, dependency, centralization, specialization, strategy, systems, resources and flexibility. Because of these distinguishing characteristics, the results of research carried out in large firms cannot be transferred directly to small firms. This is particularly true of the critical success factors for change management and technology implementation. Generally, SMEs tend to adopt new technologies after large firms. The case study in Turkey, represents the change management activities on ERP implementation by a consultancy firm (ABH) on an international corporation’s Turkey located SME.

Author(s):  
Moh’D Suliman Shakkah ◽  
Khaled Alaqeel ◽  
Ali Alfageeh ◽  
Rahmat Budiarto

<span>This project investigates the correlation between the organizational readiness in Albaha University (ABU) and the respective Critical Success Factors (CSFs) with regards to the Enterprise Resource Planning (ERP) implementation. The investigation also considers some suggestions to improve the ABU’s ERP systems and roadmap towards the self –development strategy and reduce vendor-dependency. A survey regarding ERP to the end-user, expert and developer in ABU was conducted. The analysis of the results in this work confirmed with the results of an existing work. The four significance success factors: Project Management, Business Process Re-engineering (BPR), System Integration, and Training and Education are recommended to be adopted to assure the smooth adoption of ERP at Albaha University</span>


2010 ◽  
Vol 6 (3) ◽  
pp. 48-58 ◽  
Author(s):  
Behrouz Zarei ◽  
Mina Naeli

Although introducing Enterprise Resource Planning (ERP) to an organization has enormous benefits, it may entail new hazardous challenges if it cannot be well managed. This research focuses on the critical ERP success factors from a case study involving the Esfahan Steel Company, which started ERP implementation in September 2002. An in-depth research of ERP implementation processes and the level of adhering to five chosen ERP critical success factors—project management, top management supports, business process reengineering, and change management and Training—are conducted. Research results revealed that the five critical success factors (CSFs) are highly interdependent and the strengths and weaknesses of each have influenced the quality of ERP implementation to a large extent.


Author(s):  
Moh’D Suliman Shakkah ◽  
Khaled Alaqeel ◽  
Ali Alfageeh ◽  
Rahmat Budiarto

<span>This project investigates the correlation between the organizational readiness in Albaha University (ABU) and the respective Critical Success Factors (CSFs) with regards to the Enterprise Resource Planning (ERP) implementation. The investigation also considers some suggestions to improve the ABU’s ERP systems and roadmap towards the self –development strategy and reduce vendor-dependency. A survey regarding ERP to the end-user, expert and developer in ABU was conducted. The analysis of the results in this work confirmed with the results of an existing work. The four significance success factors: Project Management, Business Process Re-engineering (BPR), System Integration, and Training and Education are recommended to be adopted to assure the smooth adoption of ERP at Albaha University</span>


2014 ◽  
Vol 10 (2) ◽  
pp. 1881-1887
Author(s):  
Nasim Khozouie ◽  
Yaghoob Farjami ◽  
Masoud Rafighi

In recent decades, a lot of company across the world have implementedERP systems. Although ERP implementation is a more explored issue, But even ERP implementation finished satisfactorily, success in ERP adoption is notguaranteed. It depends on the effectiveness process in thepost-implementation ERP systems.There are critical success factors in these projects. In this paper we evaluate critical Risk factor after ERP implementation at Service Industry,especialyHajj and Pilgrimage Organization.


Author(s):  
Behrouz Zarei ◽  
Mina Naeli

Although introducing Enterprise Resource Planning (ERP) to an organization has enormous benefits, it may entail new hazardous challenges if it cannot be well managed. This research focuses on the critical ERP success factors from a case study involving the Esfahan Steel Company, which started ERP implementation in September 2002. An in-depth research of ERP implementation processes and the level of adhering to five chosen ERP critical success factors—project management, top management supports, business process reengineering, and change management and Training—are conducted. Research results revealed that the five critical success factors (CSFs) are highly interdependent and the strengths and weaknesses of each have influenced the quality of ERP implementation to a large extent.


Author(s):  
Dov Te’eni

The development and appropriation of ERP is a collaborative effort that relies on communication for its success. This case study demonstrates how communication is affected by the organizational context and how communication affects ERP success. Actual incidents of communication breakdowns clarify the impacts of communication gaps and communication complexity on mutual understanding and on relationships between communicators. Furthermore, the case study shows how communication gaps affect critical success factors of ERP, such as commitment and involvement, user acceptance and monitoring and feedback. An important implication is that communication in ERP has to be structured and managed. The qualitative methodology employed relies on an analysis of the recorded communication between the actors so that for the researcher, communication also tells the story of the collaboration between the ERP actors. It appears that communication complexity and breakdowns can serve as diagnostic tools that should alert management to take corrective action.


2018 ◽  
Vol 7 (3.27) ◽  
pp. 447
Author(s):  
Srinivasan Lakshmanan ◽  
S Edmund Christopher ◽  
D Kinslin

The aim of this study is to investigate Critical Success Factors (CSFs) for Enterprise Resource Planning (ERP) Implementation in Automobile Ancillary Industries (AAIs). Therefore. An in-depth and systematic literature review is done to find out the existing reviews of CSFs. Based on the review, several Discussions, Interviews and Benchmarking with experienced ERP consultants and Project management team with ERP implementations in AAIs. Thus, we showed that all factors found in the literature also affected the success of ERP projects in AAIs. CSFs Training and development, Top Management Support and commitment and Project Management, Advanced Hardware and Software and Change Management will optimize the business Process and improve the business performance and make success of the ERP Implementation. Friedman’s ranking analysis and correlation analysis were applied and detailed analysis were submitted on this study However, within those projects, Advanced Hardware and Software gained much more importance compared to the factors that most influence the success of ERP Implementation in AAIs, factors like Training and Development and Top Management Support and Commitment were even more important than Change Management and which were the most important factors in Success of the ERP Projects. This practical guidance will be helpful for the company owners, senior executives, managers and ERP consultants to be more proactive, efficient and better prepared for making Successful implementation of ERP with their limited resources especially in AAIs.  


2012 ◽  
Vol 8 (1) ◽  
pp. 84-106 ◽  
Author(s):  
Gordana Gajic ◽  
Stevan Stankovski ◽  
Gordana Ostojic ◽  
Zdravko Tesic ◽  
Ljubomir Miladinovic

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