Cybersecurity Incident Response and Management

2022 ◽  
pp. 611-620
Author(s):  
Regner Sabillon
Keyword(s):  
Literature Review ◽  
Best Practices ◽  
Systematic Literature Review ◽  
Cost Calculation ◽  
Incident Management ◽  
Incident Response ◽  
Cyber Threat ◽  
Response Team ◽  
Incident Handling ◽  
Standard Operations

This chapter presents a systematic literature review on best practices regarding cybersecurity incident response handling and incident management. The study identifies incident handling models that are used worldwide when responding to any type of cybersecurity incident. The authors highlight the importance of understanding the current cyber threat landscape in any incident response team and their standard operations procedures. The chapter provides guidelines for building a cybersecurity incident team in terms of incident categorization, capabilities, tasks, incident cost calculation, and metrics.

Cybersecurity Incident Response and Management

2021 ◽  
pp. 32-44
Keyword(s):  
Literature Review ◽  
Best Practices ◽  
Systematic Literature Review ◽  
Cost Calculation ◽  
Incident Management ◽  
Incident Response ◽  
Cyber Threat ◽  
Response Team ◽  
Incident Handling ◽  
Standard Operations

This chapter presents a systematic literature review on best practices regarding cybersecurity incident response handling and incident management. The study identifies incident handling models that are used worldwide when responding to any type of cybersecurity incident. The authors highlight the importance of understanding the current cyber threat landscape in any incident response team and their standard operations procedures. The chapter provides guidelines for building a cybersecurity incident team in terms of incident categorization, capabilities, tasks, incident cost calculation, and metrics.

Best Practices for Data Visualization: Creating and Evaluating a Report for an Evidence-Based Fall Prevention Program (Preprint)

2018 ◽  
Author(s):  
Srijesa Khasnabish ◽  
Zoe Burns ◽  
Madeline Couch ◽  
Mary Mullin ◽  
Randall Newmark ◽  
...  
Keyword(s):  
Literature Review ◽  
Best Practices ◽  
Implementation Science ◽  
Data Visualization ◽  
Systematic Literature Review ◽  
Fall Prevention ◽  
Prevention Program ◽  
Evidence Based ◽  
Data Display ◽  
Fall Prevention Program

BACKGROUND Data visualization experts have identified core principles to follow when creating visual displays of data that facilitate comprehension. Such principles can be applied to creating effective reports for clinicians that display compliance with quality improvement protocols. A basic tenet of implementation science is continuous monitoring and feedback. Applying best practices for data visualization to reports for clinicians can catalyze implementation and sustainment of new protocols. OBJECTIVE To apply best practices for data visualization to create reports that clinicians find clear and useful. METHODS First, we conducted a systematic literature review to identify best practices for data visualization. We applied these findings and feedback collected via a questionnaire to improve the Fall TIPS Monthly Report (FTMR), which shows compliance with an evidence-based fall prevention program, Fall TIPS (Tailoring Interventions for Patient Safety). This questionnaire was based on the requirements for effective data display suggested by expert Stephen Few. We then evaluated usability of the FTMR using a 15-item Health Information Technology Usability Evaluation Scale (Health-ITUES). Items were rated on a 5-point Likert scale from strongly disagree (1) to strongly agree (5). RESULTS The results of the systematic literature review emphasized that the ideal data display maximizes the information communicated while minimizing the cognitive efforts involved with data interpretation. Factors to consider include selecting the correct type of display (e.g. line vs bar graph) and creating simplistic reports. The qualitative and quantitative evaluations of the original and final FTMR revealed improved perceptions of the visual display of the reports and their usability. Themes that emerged from the staff interviews emphasized the value of simplified reports, meaningful data, and usefulness to clinicians. The mean (SD) rating on the Health-ITUES scale when evaluating the original FTMR was 3.86 (0.19) and increased to 4.29 (0.11) when evaluating the revised FTMR (Mann Whitney U Test, z=-12.25, P<0.001). CONCLUSIONS Best practices identified through a systematic review can be applied to create effective reports for clinician use. The lessons learned from evaluating FTMR perceptions and measuring usability can be applied to creating effective reports for clinician use in the context of other implementation science projects.

scholarly journals Best Practices and Methodologies to Promote the Digitization of Public Services Citizen-Driven: A Systematic Literature Review

Information ◽  
2018 ◽  
Vol 9 (8) ◽  
pp. 197 ◽  
Author(s):  
Heloise Leão ◽  
Edna Canedo
Keyword(s):  
Literature Review ◽  
Best Practices ◽  
Systematic Literature Review ◽  
Public Services ◽  
Future Research ◽  
Private Companies ◽  
Digital Platform ◽  
Brazilian Government ◽  
Delivery Of Services

Governments at all levels have a mandate to provide services, protect society, and make the economy prosper. While this is a long-term goal, citizens are now expecting greater and faster delivery of services from government. This paper presents a systematic literature review of service digitization carried out by the governments of several countries, which was motivated by the lack of primary studies in the literature related to the identification of the processes and methodologies adopted by these governments and private companies to provide their services to the citizen. This work also contributes to the identification of best practices, technologies and tools used for the provision and evaluation of digitized services provided and how governments are evaluating the gains from digitization. These results of this systematic literature review serve as inputs to guide current and future research of the Brazilian Government in the construction of a digital platform for the provision of its services directed to the citizen, seeking to analyze their needs and improving the services currently provided.

scholarly journals Communication and leadership in emergency situations: Systematic literature review and recommendations for practice

2017 ◽  
Vol 6 (2) ◽  
pp. 55 ◽  
Author(s):  
José Carlos Amado Martins ◽  
Ana Catarina Vaz De Sousa ◽  
Ana Rita Diogo Abrantes ◽  
Catarina Sofia Da Silva Pinto ◽  
Cristiana Isabel De Almeida Gomes ◽  
...  
Keyword(s):  
Literature Review ◽  
Best Practices ◽  
Systematic Literature Review ◽  
Three Dimensions ◽  
Inclusion Criteria ◽  
Level Of Evidence ◽  
Emergency Situations ◽  
Leadership Process ◽  
Recommendations For Practice ◽  
Team Interventions

Background: Communication and leadership are two interconnected concepts that are essential to achieving successful and high-quality team interventions in emergency situations.Objective: To identify communication and leadership best practices in emergency situations.Methods: A systematic literature review with meta-synthesis was conducted using the Joanna Briggs Institute (JBI) Reviewers’ Manual (JBI, 2014). A search was conducted to identify studies published between January 2006 and July 2016 using the terms communication, leadership, and emergency. Studies in the areas of pediatrics or simulated practice environments were excluded.Results: Nineteen of the 447 studies found in the search met the inclusion criteria. During synthesis, data were divided into three dimensions: leader’s characteristics, initial and lifelong training, and leadership process. Communication and leadership training were considered essential for developing skills required in emergency situations.Conclusions: Despite the low level of evidence of the included studies, this study puts forward recommendations for communication and leadership best practices in emergency situations.

scholarly journals Best practices in implementing a project management office: a systematic review of the literature

2020 ◽  
Vol 14 (4) ◽  
pp. 448-463
Author(s):  
Gustavo Oliveira Pinto ◽  
Luiz Carlos Brasil de Brito Mello ◽  
Thaís Spiegel
Keyword(s):  
Project Management ◽  
Literature Review ◽  
Best Practices ◽  
Systematic Literature Review ◽  
Management Practices ◽  
Review Of The Literature ◽  
Project Management Office ◽  
Strategic Objectives ◽  
Organizational Variables ◽  
Implementation Challenges

Highlights: Project management office (PMO) is structurally configured in a particular way to adapt to the peculiarities of each organization and its strategic objectives, in order to promote project management practices. The purpose of this article is to explore the best practices for project management office implementation. A systematic literature review was conducted using 104 documents published between 2000 and 2018. The research allowed the identification of PMO's data, such as functions, models, best practices in implementation, challenges to implementation, and success factors.Goal: The purpose of this article is to explore the best practices for project management office implementation.Design/Methodology/Approach: A systematic literature review was conducted using 104 documents published between 2000 and 2018.Results: The research allowed the identification of PMO's data, such as functions, models, best practices in implementation, challenges to implementation, and success factors.Limitations of the investigation: Other factors related to PMO, such as the implementation phases, maturity models, process groups, and organizational variables that affect PMO.Practical implications: It is observed that there are relevant issues in PMO implementation structuring that are not consolidated, making it difficult for organizations to base their implementation on the available theoretical frameworks.Originality/value: As a result, it became evident that there is a lack of standardization of those characteristics related to the PMO; and that the so-called "best practices" require more academic studies before they can be established.

E-Rulemaking

2018 ◽  
Vol 14 (2) ◽  
pp. 35-53 ◽  
Author(s):  
Nuno Carvalho ◽  
Rui Pedro Lourenço
Keyword(s):  
Social Interaction ◽  
Literature Review ◽  
Best Practices ◽  
Systematic Literature Review ◽  
Three Dimensions ◽  
Google Scholar ◽  
Reference Library ◽  
Public Officials ◽  
Processing Technologies

This article aims to identify the different technologies used in e-rulemaking platforms and initiatives and to assess the results from those initiatives. It aims to contribute to aid public officials responsible for the organization of such initiatives to decide what are the best practices and technologies in order to achieve the best results. A systematic literature review was carried out based on the E-Government Reference Library (EGRL) and Google Scholar, and the methodology proposed by Schlichter and Kraemmergaard (2010) was used. The set of collected articles was then analyzed in three dimensions: technologies used, supported activities and achieved results. The analysis of the several articles originated a set of recommendations that might be valuable for those considering implementing eRulemaking projects. The results point to the successful use of automatic comments processing technologies, social interaction tools and specific sites of e-rulemaking.

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