Evaluating Knowledge Management Practices in Higher Education Institutions (HEIs)

2021 ◽  
pp. 221-245
Author(s):  
Fahmi Ibrahim ◽  
Diyana Najwa Ali
Keyword(s):  
Higher Education ◽  
Knowledge Management ◽  
Significant Role ◽  
Management Practices ◽  
Higher Education Institutions ◽  
Vital Role ◽  
Learning And Teaching ◽  
Brunei Darussalam ◽  
Knowledge Management Practices ◽  
Knowledge Intensive

Higher education institutions (HEIs) are in knowledge intensive environments and play a central role in knowledge creation and production through research, learning, and teaching. It is important to consider that knowledge plays a vital role to HEIs and thus could benefit from established KM practices. The aim of this chapter is to evaluate the practices or implementation of knowledge management (KM) within HEIs in the context of Brunei Darussalam. It examines the importance, processes and the challenges or barriers of KM practices. The findings demonstrate that among the HEIs in Brunei that have developed KM initiatives, there are differences in the role and approaches. This verifies that KM is multifaceted concept and contextual in practice. Moreover, the findings revealed how knowledge in theory is managed and conceptualised. In conclusion, KM plays a significant role in HEIs in Brunei Darussalam with a contribution through a conceptual KMPro framework which has the potential to provide a guideline for HEIs practitioners to succeed in KM which was criticised as elusive.

scholarly journals Knowledge management in practice in academic libraries

IFLA Journal ◽  
2019 ◽  
Vol 46 (1) ◽  
pp. 25-33 ◽  
Author(s):  
Sandra Shropshire ◽  
Jenny Lynne Semenza ◽  
Regina Koury
Keyword(s):  
Higher Education ◽  
Knowledge Management ◽  
Academic Libraries ◽  
Management Practices ◽  
Academic Library ◽  
Basic Knowledge ◽  
Technological Innovations ◽  
Knowledge Management Practices ◽  
Ways Of Thinking ◽  
Institutional Initiatives

Developments in higher education present disruptions in the normal operations of an academic library. Shrinking budgets, technological innovations, and changes in staffing each cause organizations to question traditional mores and can motivate managers to utilize new ways of thinking to manage workflow and to address evolving institutional initiatives. Knowledge management has emerged as one such way of thinking about management challenges. The authors present basic knowledge management principles, and identify and analyse knowledge management practices at two academic libraries.

scholarly journals The Reality of Applying Knowledge Management Practices and Its Impact on Achieving the Quality of Higher Education in Jordan

2021 ◽  
Vol 11 (1) ◽  
pp. 9
Author(s):  
Mohammad Niqresh
Keyword(s):  
Higher Education ◽  
Knowledge Management ◽  
Management Practices ◽  
Main Tool ◽  
Educational Process ◽  
Quality Of Higher Education ◽  
Study Results ◽  
Knowledge Management Practices ◽  
The University

This research aims to identify the reality of applying knowledge management practices and reveal their impact on achieving the quality of higher education in Jordan, and to identify the concept of knowledge management and the quality of higher education, and uncover knowledge management practices, and determine the components of applying knowledge management in higher education institutions. To achieve the research objectives, the researcher used the descriptive and analytical approach, relying on the questionnaire as the main tool for collecting research data. The research was applied to a sample consisting of (142) workers and those in charge of the educational process at Al-Balqa Applied University, who were chosen randomly. Among the most prominent results of this research is that there is an effect of knowledge management on higher education quality at Al-Balqa Applied University at the significance level (α= 0.05). As the results showed, one of the essential practices of knowledge innovation and creativity is that knowledge management encourages brainstorming to create new ideas and reveal tacit knowledge. One of the most important practices of applying the knowledge is that the university conducts tests on knowledge before applying it, while the essential practice of storing and distributing knowledge is that the university has many methods and means used to preserve knowledge. In light of the study results, the research recommends the need to pay attention to those in charge of the educational process and those working in it, support them and develop their capabilities, and work to implement the knowledge that it possesses through a specialized work team, and the necessity for the knowledge management to work on developing the creative vision of the employees at the university.   Received: 3 November 2020 / Accepted: 3 January 2021 / Published: 17 January 2021

scholarly journals Knowledge management to support innovation in higher education institutions

2021 ◽  
Vol 9 (6) ◽  
pp. 254-271
Author(s):  
Adriana Karam-Koleski ◽  
Gregorio Varvakis
Keyword(s):  
Higher Education ◽  
Knowledge Management ◽  
Teaching And Learning ◽  
Management Practices ◽  
Assessment Tool ◽  
Higher Education Institutions ◽  
Exploratory Research ◽  
Technological Infrastructure ◽  
Use Of Knowledge ◽  
Innovation In Higher Education

This paper presents and discusses the use of knowledge management to support innovation in higher education institutions (HEI). The study was conducted at Brasil-STHEM Consortium - a network of Brazilian higher education institutions that work together in the implementation of innovation in their teaching and learning practises. 29 HEI participated in the study that was designed as an exploratory research and used the Asian Productivity Association (APO) knowledge management maturity level assessment tool as a framework for data collection and analysis.  Results demonstrate that there was openness for knowledge management and that there is technological infrastructure available for this to happen, but found  little evidence of the systematic use of knowledge management  practices. The study contributes to research and practise in education management  by proposing the use of KM theory and tools to understand how knowledge being generated by higher education institutions can be identified, stored, shared, created and applied in order to amplify its impact to educational change and innovation.   

scholarly journals Towards the development of a knowledge management practices survey for application in knowledge intensive organisations

2008 ◽  
Vol 39 (1) ◽  
pp. 45-53 ◽  
Author(s):  
C. Steyn ◽  
M. Kahn
Keyword(s):  
Knowledge Management ◽  
Public Sector ◽  
Private Sector ◽  
Management Practices ◽  
Methodological Approach ◽  
Social Science Research ◽  
Principal Component ◽  
Critical Determinant ◽  
Knowledge Management Practices ◽  
Knowledge Intensive

Various surveys of Knowledge Management Practices (KMPs) in private firms show how an increasing awareness of Knowledge Management (KM) is a critical determinant of an organisation’s competitiveness. While private sector strategies favouring internal knowledge sharing and external knowledge protection often provide strategic advantage, public sector research organisations such as South Africa’s science councils operate in an environment where, for reasons of wider public interest, transparency is encouraged and knowledge is rendered widely accessible. Unfortunately, however, little has been done to develop rigorous measurements of KMPs in such knowledge intensive organisations (KIOs) that primarily engage in knowledge intensive service activities. To complicate matters further, the majority of studies have been inter-organisational and multi-sectoral, focusing on large organisations in the private sector. Few studies have measured perceptions of KMPs amongst employees of a single organisation and even fewer have focused on KMPs within the public sector. This paper will discuss the theoretical and methodological approach used in the development of a survey aimed at measuring employee perceptions of KMPs within the Human Sciences Research Council (HSRC), one of South Africa’s largest public KIOs dedicated to ‘social science research that makes a difference.’ Principal component analysis of the survey data revealed six factors or constructs applicable to the measurement of KMPs. The results validate the survey instrument and offer a contribution toward the development of a KMP measurement instrument that may be applied across other KIOs in South Africa.

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