Investigation of Knowledge Management Practices among academicians at Bahagian Teknologi Pendidikan Negeri (BTPN) Selangor and MARA Higher Education Institute: A Comparative Study

Author(s):  
Nor Ahmad Khamzah ◽  
Shamsiah Hussin ◽  
Sharifah Rafidah Wan Bagus ◽  
Sarah Md. Sah ◽  
Alwi Mohd Yunus
Author(s):  
Fahmi Ibrahim ◽  
Diyana Najwa Ali

Higher education institutions (HEIs) are in knowledge intensive environments and play a central role in knowledge creation and production through research, learning, and teaching. It is important to consider that knowledge plays a vital role to HEIs and thus could benefit from established KM practices. The aim of this chapter is to evaluate the practices or implementation of knowledge management (KM) within HEIs in the context of Brunei Darussalam. It examines the importance, processes and the challenges or barriers of KM practices. The findings demonstrate that among the HEIs in Brunei that have developed KM initiatives, there are differences in the role and approaches. This verifies that KM is multifaceted concept and contextual in practice. Moreover, the findings revealed how knowledge in theory is managed and conceptualised. In conclusion, KM plays a significant role in HEIs in Brunei Darussalam with a contribution through a conceptual KMPro framework which has the potential to provide a guideline for HEIs practitioners to succeed in KM which was criticised as elusive.


IFLA Journal ◽  
2019 ◽  
Vol 46 (1) ◽  
pp. 25-33 ◽  
Author(s):  
Sandra Shropshire ◽  
Jenny Lynne Semenza ◽  
Regina Koury

Developments in higher education present disruptions in the normal operations of an academic library. Shrinking budgets, technological innovations, and changes in staffing each cause organizations to question traditional mores and can motivate managers to utilize new ways of thinking to manage workflow and to address evolving institutional initiatives. Knowledge management has emerged as one such way of thinking about management challenges. The authors present basic knowledge management principles, and identify and analyse knowledge management practices at two academic libraries.


2021 ◽  
Vol 11 (1) ◽  
pp. 9
Author(s):  
Mohammad Niqresh

This research aims to identify the reality of applying knowledge management practices and reveal their impact on achieving the quality of higher education in Jordan, and to identify the concept of knowledge management and the quality of higher education, and uncover knowledge management practices, and determine the components of applying knowledge management in higher education institutions. To achieve the research objectives, the researcher used the descriptive and analytical approach, relying on the questionnaire as the main tool for collecting research data. The research was applied to a sample consisting of (142) workers and those in charge of the educational process at Al-Balqa Applied University, who were chosen randomly. Among the most prominent results of this research is that there is an effect of knowledge management on higher education quality at Al-Balqa Applied University at the significance level (α= 0.05). As the results showed, one of the essential practices of knowledge innovation and creativity is that knowledge management encourages brainstorming to create new ideas and reveal tacit knowledge. One of the most important practices of applying the knowledge is that the university conducts tests on knowledge before applying it, while the essential practice of storing and distributing knowledge is that the university has many methods and means used to preserve knowledge. In light of the study results, the research recommends the need to pay attention to those in charge of the educational process and those working in it, support them and develop their capabilities, and work to implement the knowledge that it possesses through a specialized work team, and the necessity for the knowledge management to work on developing the creative vision of the employees at the university.   Received: 3 November 2020 / Accepted: 3 January 2021 / Published: 17 January 2021


2010 ◽  
Vol 1 (1) ◽  
pp. 1-18 ◽  
Author(s):  
Stephen Mutula ◽  
Daisy Jacobs

This article presents challenges facing higher education in South Africa and how knowledge management can be applied to ameliorate the situation. Some of these challenges include internal and external pressures for accountability and transparency in the management of the institutions; declining state subsidies; stiff competition from global counterparts; low graduate throughput; declining enrolments; inadequate facilities (e.g. space, ICTs and equipment); ill-prepared graduates for the job market; limited partnership with industry and government; brain drain; bureaucracy and general poor service delivery. The authors submit that South African universities have largely not embraced knowledge management practices and argue that KM integration within the universities’ strategic processes and operations can help address the challenges facing them. The article is largely based on authoritative secondary and primary sources complemented by the authors’ experiences working within university environments in Southern Africa.


Author(s):  
Manoj K. Sharma ◽  
Manpreet Kaur

<em>Knowledge management is the process of retrieving, protecting, using and managing the available knowledge. It has gained huge importance in the Business world especially in the corporate sector. It is recognized tool for the effective decision making and attaining competitive advantage. As the educational institutions hold the prime responsibility of effective creation and successful dissemination of the knowledge, it is viewed that the knowledge management practices have greater application to the educational institutions. The objective of the paper is to understand the process, application and role of knowledge management in educational institutions. The paper tries to explore the review of literature on the knowledge management in general and its application to institutes of higher education in particular. </em>


2017 ◽  
Vol 9 (2) ◽  
Author(s):  
Gholamreza Shams Mourkani

A wide variety of organizational practices have been proposed to support the creation, storage and transfer of knowledge, yet it is often unclear how these practices relate to one another in their contribution to organizational performance. This study develops a categorization system for knowledge management practices in higher education based on two dimensions: the practices' role in the problem-solving process, and the type of problem they address. Analysis of survey data supports the proposed framework and uncovers two higher order factors that correspond to the concepts of exploration and exploitation. By focusing attention on the importance of problem-solving in transforming knowledge into business value, this research suggests a new way to understand the connection between knowledge management practices and organizational goals.


2016 ◽  
Vol 37 (4/5) ◽  
pp. 182-194 ◽  
Author(s):  
Núria Balagué ◽  
Petra Düren ◽  
Jarmo Saarti

Purpose – Knowledge Management (KM) in libraries refers to the systematic management and control of knowledge as an important resource when producing high-quality library and information services. If one wishes to make the optimal use and dissemination of organizational and other work life related knowledge, then one needs to acquire appropriate KM tools and to adopt a systematic procedure for KM throughout the organization. This can exert an energizing effect on the lifelong learning of the libraries’ staff which is essential in today’s rapidly changing scientific information environment. The purpose of this paper is to analyze KM practices is selected higher education libraries. Design/methodology/approach – This qualitative research conducted in three academic libraries – IZUS/Universitätsbibliothek Stuttgart, Germany; Universitat Autònoma de Barcelona (UAB) Library Barcelona, Spain; and University of Eastern Finland (UEF) Library, Finland – makes a comparison of the KM processes being implemented in each of the institutions to ensure the continuous learning of the libraries’ staff. Findings – This comparative study revealed several key reasons and best practices for implementing KM procedures in the selected university libraries. They are collected under three main issues: KM advantages; KM technological opportunities; and KM organizational culture. Research limitations/implications – Based on three cases and thus are mainly examples of the KM implementation. Practical implications – Paper gives tools for libraries and their management on the KM system implementation. Social implications – Based on the paper’s findings the KM implementation in all the selected libraries led to better management and better staff inclusion into the library service development. Originality/value – KM implementation studies are still rare among the libraries.


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