What Factors Influence the Use of Electronic Commerce?

Author(s):  
Hayri Abar ◽  
Ömer Alkan

The concept of trade has emerged with the inter-business division of labor. The internet, which is a much more recent concept than trade, has begun to get closer over time. The reason why trade is to see the internet as a commercial tool lies in the fact that the internet is spread over a wide mass network. The aim of this study is to determine socio-economic and demographic factors that are effective in purchasing or ordering goods and services by internet in Turkey. It was found that the number of information equipment, income, being male, working, and education increased the probability of shopping over the internet. It was determined that household size and age decreased. Females shop for clothing and sports goods more than males. The highest correlation with the purchase of other product groups over the internet is through holiday accommodation and other travel-related transactions.

Author(s):  
Hayri Abar ◽  
Ömer Alkan

The concept of trade has emerged with the inter-business division of labor. The internet, which is a much more recent concept than trade, has begun to get closer over time. The reason why trade is to see the internet as a commercial tool lies in the fact that the internet is spread over a wide mass network. The aim of this study is to determine socio-economic and demographic factors that are effective in purchasing or ordering goods and services by internet in Turkey. It was found that the number of information equipment, income, being male, working, and education increased the probability of shopping over the internet. It was determined that household size and age decreased. Females shop for clothing and sports goods more than males. The highest correlation with the purchase of other product groups over the internet is through holiday accommodation and other travel-related transactions.


2011 ◽  
Vol 2 (1) ◽  
pp. 78-84
Author(s):  
Alan Littler

E-commerce and information society services became part of the quotidian language of the European institutions in the mid-1990s, as the European institutions gazed into a crystal ball wherein electronic commerce would further the competitiveness of the internal market. Gradually increasing volumes of customers began to purchase goods and services via the internet, reflecting the development by undertakings of the internet as a sales channel and also due to the regulation of such transactions. Concurrently the internet can be characterised by its tendency to bring market actors closer together, and the case of DocMorris, concerning the sale of medicinal products via the internet, has been described as constituting an instance whereby the technological revolution which the internet embodies has “well and truly reached the doors” of the Court of Justice.


2009 ◽  
pp. 1147-1156
Author(s):  
Lynne D. Roberts ◽  
Leigh M. Smith ◽  
Clare M. Pollock

Once connected to the Internet, there is a myriad of virtual communities that an individual can connect to, interact within and become a member of. However, little is known about the processes individuals employ in identifying, selecting, and interacting within these virtual communities. How does an individual decide which type of virtual environment they will use? What are the stages that individuals go through in their use of virtual communities? Do the stages of use vary across types of virtual communities? In this article, we examine these questions, focusing on stages of use of individual virtual communities within the larger context of patterns of Internet use over time. First, we examine predictors of the type of virtual environments that an individual might use, highlighting the impact of demographic factors, personality, history, and location of Internet use. Then we draw on our own research to examine stages of use of two types of synchronous text-based virtual environments. Finally, we develop a generic model of stages of use of virtual environments.


Author(s):  
Assion Lawson-Body ◽  
Abdou Illia

The primary objective of this study is to examine the effects of the Internet’s Web tools (the level of Web content and the level of security on the Internet) on the interorganizational relationships (IOR) between small and medium-sized enterprises (SMEs) and their loyal customers. This article focuses on B2B electronic commerce because according to a recent report, the value of goods and services sold via B2B electronic markets will reach $2.7 trillion by the year 2004 (Gartner Group, 2000). While these figures give the impression that B2B electronic commerce is expanding fast, the fact remains that many SMEs are still sitting on the sidelines (Caldeira & Ward, 2002; Lam, Shankar, Erramilli, & Murthy, 2004; Teo, Wei, & Benbasat, 2003). Many SMEs that maintain IOR with their customers have difficulties achieving the benefits as suggested by media and early research (Lituchy & Rail, 2000; Poon, 2000; Tagliavini, Ravarini, & Antonelli, 2001). In addition, there is little existing research that has empirically tested the impact of the Internet’s Web tools on IOR which lead to customer loyalty.


2020 ◽  
Vol 9 (3) ◽  
pp. 1032
Author(s):  
Andrey Vladimirovich RYZHIK ◽  
Vladimir Lvovich SLESAREV ◽  
Vitalij Anatolevich MALCEV ◽  
Vladimir Pavlovich KAMISHANSKY

This paper presents an analysis of the legal nature and regulation features of the website, which is the main tool of electronic commerce. There are various definitions of the concept of website that reflect the legal nature of the definition in question, depending on the circumstances of its use. It has been established that a website refers to a set of electronic documents (files), united under one address (domain name and (or) IP address). The authors come to the conclusion that, depending on the business model used by the subject of electronic commerce, websites can have both an informational and advertising character and contain the functionality of online stores, accepting and processing orders for goods and services online and, in many cases, performing them as well. With a certain degree of conventionality, one can say that in modern conditions the website acts as a representative of the person on the Internet. Therefore, the very first stage of its use — the stage of creating a website — is particularly important.


2000 ◽  
Vol 15 (1) ◽  
pp. 3-16
Author(s):  
Brian Subirana ◽  
Patricia Carvajal

This paper analyses how transactions related to the exchange of goods and services are being performed on the Internet. The adoption of electronic markets in an industry has a disintermediation potential because it can create a direct link between the producer and the consumer (without the need for the intermediation role of distributors). Electronic markets lower the searches cost allowing customers to choose between more providers. This ultimately reduces both the costs for the customer and the profits for the producer. In this paper it is contended that electronic markets on the Internet have the opposite effect, resulting in an increase in intermediators. It introduces transaction streams which model how transactions are being conducted and helps explain the types of new intermediators that are appearing on the Internet. The mechanisms by which companies are exploring ways of extending transaction streams are also described. To illustrate the model, the paper briefly analyses transaction streams in the insurance industry and provides examples related to confidence in electronic commerce.


Author(s):  
Marlene Pinto ◽  
Ana Rodrigues ◽  
João Varajão ◽  
Ramiro Gonçalves

The explosive growth of the Internet has revolutionized the way of conducting business in several areas, acting nowadays as an important channel of communication and for the trading of goods and services. Therefore, electronic commerce (EC), defined as the execution of transactions of goods and services which rely on computers mediated by informatics networks, assumes particular importance due to the benefits that it may imply for companies. In this chapter we focus on a particular type of electronic commerce: business to business (B2B). B2B describes electronic commerce associated to operations of buying and selling products and services through the Internet or through the use of private networks shared between business partners, thus replacing the physical process around commercial transactions. This type of EC facilitates conducting electronic transactions between companies. There are several B2B solutions that enable companies to make transactions from buying and selling goods and services, to participating in auctions. The analysis of such solutions enabled us to verify that there are big differences in the amount of the supported functionalities, and significant opportunities for development, with the aim of helping companies to evaluate their electronic commerce solutions and to conceive new and more complete systems. In this chapter, a new model of functionalities for the development of B2B EC solutions is presented.


Author(s):  
Sri Nivas Singh

Electronic commerce, commonly known as e-commerce which consists of the buying and selling of products or services over electronic systems such as the internet and other computer networks. Ecommerce stands for electronic commerce and pertains to trading in goods and services through the electronic medium. The amount of trade conducted electronically has grown dramatically since the spread of the internet. B2B, B2C, C2C and similar opportunity help consumer preferences and consumer markets developing electronic infrastructure for challenges of the future. E-commerce has revolutionized business, changing the shape of competition with internet, the computer communication network creating a e-commerce market place for consumers and business . With developments in the Internet and Web-based technologies, distinctions between traditional markets and the global electronic marketplace-such as business capital size, among others-are gradually being narrowed down. India is showing tremendous growth in the Ecommerce. The low cost of the PC and the growing use of the Internet is one of reasons for that. There is a growing awareness among the business community in India about the opportunities offered by ecommerce. The present paper mainly aims to discuss the Role of E - commerce in Today's Business.


Author(s):  
Lynne D. Roberts ◽  
Leigh M. Smith ◽  
Clare M. Pollock

Once connected to the Internet, there is a myriad of virtual communities that an individual can connect to, interact within and become a member of. However, little is known about the processes individuals employ in identifying, selecting, and interacting within these virtual communities. How does an individual decide which type of virtual environment they will use? What are the stages that individuals go through in their use of virtual communities? Do the stages of use vary across types of virtual communities? In this article, we examine these questions, focusing on stages of use of individual virtual communities within the larger context of patterns of Internet use over time. First, we examine predictors of the type of virtual environments that an individual might use, highlighting the impact of demographic factors, personality, history, and location of Internet use. Then we draw on our own research to examine stages of use of two types of synchronous text-based virtual environments. Finally, we develop a generic model of stages of use of virtual environments.


2011 ◽  
pp. 21-40
Author(s):  
David Gordon ◽  
James E. Skibo

The selling of goods and services on the Internet has evolved from a hypothetical business concept into a thriving, multi-billion dollar industry which has prospects of sustained double-digit growth well into the first decade of the 2000s. This new market channel is estimated to achieve over $108 billion in sales transactions by 2003 (Business Week, Sept. 1999). There are various definitions regarding what is meant by “electronic commerce,” however for the purposes of this chapter, we will confine our definition of the term to that segment of the retail industry which comprises sales transactions for products and services consummated via the Internet. This is a critical distinction from the far more vast array of literature devoted to companies’ use of electronic commerce such as Electronic Data Interchange for the purpose of reducing operating costs by streamlining productivity and efficiency. In short, we will limit our view of e-commerce to the business of selling goods and services via the Internet. Within this realm of e-commerce, there are several critical issues that arise for companies seeking to open an e-commerce storefront. In this chapter, we will use the actual experiences of one retailer to highlight various approaches to those issues.


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