Understanding an ERP System Implementation in a Higher Education Institution

2009 ◽  
pp. 2132-2143
Author(s):  
Jose Esteves ◽  
Joan Pastor

This chapter addresses the problem of enterprise resource planning (ERP) implementation in Higher Education Institutions (HEI). It attempts to contribute to the understanding of ERP implementations in this kind of organizations by identifying and analyzing the major factors that affect this type of projects. Special attention has been paid to contextual influence and to organizational factors. The conclusions of this work suggest that most problems in ERP implementation projects are not technological but may be attributed to organizational factors. The chapter describes an in-depth case study carried out at a HEI that implemented an ERP system in 2001. The case was studied as part of a grounded theory based research project whose aim was to develop a model for the implementation of ERP systems.

Author(s):  
Jose Esteves ◽  
Joan Pastor

This chapter addresses the problem of enterprise resource planning (ERP) implementation in Higher Education Institutions (HEI). It attempts to contribute to the understanding of ERP implementations in this kind of organizations by identifying and analyzing the major factors that affect this type of projects. Special attention has been paid to contextual influence and to organizational factors. The conclusions of this work suggest that most problems in ERP implementation projects are not technological but may be attributed to organizational factors. The chapter describes an in-depth case study carried out at a HEI that implemented an ERP system in 2001. The case was studied as part of a grounded theory based research project whose aim was to develop a model for the implementation of ERP systems.


2019 ◽  
Vol 16 (2) ◽  
pp. 691-696
Author(s):  
S. Sankaranarayanan ◽  
Jayshree Suresh

Enterprise Resource Planning (ERP) systems are commercial software packages that embody and integrate any number of business processes involved in the operation of an organization including but not limited to manufacturing, supply chain, sales, financial, human resources, budgeting, and customer service activity. These modules are developed for the purpose of business organization and there has to be a unique ERP system to support the higher education. There are many higher educational institutions that have implemented ERP system. The review of the study presents that there are very few study which has examined the ERP implementation success factor. The previous studies also indicate that there are unaddressed question which may lead to serious risk. This study may help the institution, and vendor to increase the user effectiveness and success ERP implementation in Higher Education institution.


2018 ◽  
Vol 54 (3A) ◽  
pp. 74
Author(s):  
Nguyen Thi Phi Loan

Enterprise Resource Planning (ERP) solution has been implemented in many companies. Its implementation in higher education institutions is still limited. In this study, an implementation of ERP in higher education institutions is presented. The implementation is performed at the faculty of Information technology based on the Odoo platform which is an open source ERP system. The analysis is performed based on the critical success factors.


2013 ◽  
Vol 8 (1) ◽  
pp. 8
Author(s):  
Muhammad Hafizhuddin Hilman ◽  
Farisya Setiadi ◽  
Ika Sarika ◽  
Jarot Budiasto ◽  
Rakhmat Alfian

Enterprise Resource Planning (ERP) system is a concept of enterprise system that describe the integration of the whole process in the organization. Study in this field mostly about external development paradigm on information system development. So, issue in ERP is all about how to adopt it in the organization, not about the application development. This paper reviews two methodology on ERP system implementation, one is vendor perspective methodology and new generic perspective methodology. Comparation of both methodology is done in this study by using Roger Sessions’ metric. Result is the vendor perspective slightly superior than the new generic perspective methodology.


Author(s):  
Kimberly Furumo

This chapter provides a case study of a failed enterprise resource planning (ERP) implementation at a public university. Public universities, like other governmental agencies, may have more dif?culty implementing information technology (IT) because of limited resources, increased organizational bureaucracy, and extensive statutory reporting requirements. This chapter begins by identifying what an ERP system is, the dif?culties of implementing ERP systems, and the added dif?culties related to implementing technology in governmental organizations. In this case study analysis, upper managers, IT staff, and functional department end users were asked to identify why the project failed. Several lessons were learned including the importance of allocating adequate ?nancial resources to IT projects and managing the change process. As organizations move from the centralized legacy system environment which was prevalent in the last half of the 20th century, to the new distributed ERP environment, roles and responsibilities are changing. Readers are provided with practical suggestions that will help improve IT implementation success in governmental agencies.


Author(s):  
Jens Laurits Nielsen

This chapter involves an investigation into critical success factors (CSFs) for implementing an enterprise resource planning (ERP) system into an Australian university. Existing ERP research has neglected the higher education sector (HES) worldwide and in Australia, even though a majority of Australian universities have implemented an ERP solution. Findings from the case study found that interviewees discussed 22 of the 29 factors identified from contemporary literature. Additionally, four new factors are identified, namely, competitive edge, service for students, knowledge management, and system ownership.


Author(s):  
Adekunle Okunoye ◽  
Mark Frolick ◽  
Elaine Crable

Enterprise Resource Planning (ERP) systems long have been known as systems that bring integration to numerous business activities within complex organizations. However, in today’s contemporary organizations, ERP systems are becoming a standard information system, irrespective of size and nature of the business. This case focuses on the implementation of an ERP system in higher education. The case covers the key stages of implementation. Particular emphasis is placed on the selection of the ERP system and the organizational dynamics involved. The implementation of the first two modules and the views of users are discussed. The depth of the case can enable managers to understand the complexity of an ERP system selection and the organizational issues involved. The analysis of the case sheds light on the activities involved in ERP projects and what to expect during the implementation stage.


2011 ◽  
pp. 1358-1378
Author(s):  
Joseph R. Muscatello ◽  
Diane H. Parente

In today’s intensely competitive marketplace, companies can benefit strategically and tactically from enterprise resource planning (ERP) systems, if implemented correctly. However, with failure rates estimated to be as high as 50% of all ERP implementations, companies can be negatively impacted by a poorly performing ERP system. The research on ERP has focused on events leading to the selection, evaluation, and implementation of the ERP system. The intent of this research is to identify new or lightly researched theories regarding the difficulties of ERP implementations that can help practitioners successfully manage ERP implementations by performing a post-ERP implementation examination of eight corporations. We examine operations management (OM) literature rather than information systems (IS) literature in order to provide IS readers with an alternative yet valuable analysis. Further, we purposely avoid well-established findings by performing a large literature review. This article is based on a qualitative research design using case-study methodology. The propositions derived from the case studies form solid insight into the considerations that may influence the success of an ERP system.


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