scholarly journals Modeling the Critical Success Factors for Business Intelligence Implementation

2021 ◽  
Vol 12 (2) ◽  
pp. 1-21
Author(s):  
Kanika Chaudhry ◽  
Sanjay Dhingra

Business intelligence (BI) helps organizations to make better and quicker decisions. The primary requirement, as per previous studies, for any successful BI implementation in an organization and its' stakeholders, is to understand and pay heed to the vital issues and factors governing it. The objective of this study is, thus, to analyze the various critical success factors (CSF’s) for Business Intelligence Implementation, in context to the Indian sub-continent. In this qualitative study, the CSF’s for BI implementation are classified, through the review of the literature and to identify the relationship among the CSF's, Interpretive Structural Modeling (ISM) is applied along with MICMAC classification method. The ISM approach's outcome shows that management support and business goal alignment are the most significant driving factors for implementing BI. These findings may help recognize the crucial facts that affect the firms adopting BI in India and give some insights for other countries

2011 ◽  
pp. 2039-2063
Author(s):  
William Yeoh ◽  
Jing Gao ◽  
Andy Koronios

Engineering asset management organisations (EAMOs) are increasingly motivated to implement business intelligence (BI) systems in response to dispersed information environments and compliance requirements. However, the implementation of a business intelligence (BI) system is a complex undertaking requiring considerable resources. Yet, so far, there are few defined critical success factors (CSFs) to which management can refer. Drawing on the CSFs framework derived from a previous Delphi study, a multiple-case design was used to examine how these CSFs could be implemented by five EAMOs. The case studies substantiate the construct and applicability of the CSFs framework. These CSFs are: committed management support and sponsorship, a clear vision and well-established business case, business-centric championship and balanced team composition, a business-driven and iterative development approach, user-oriented change management, a business-driven, scalable and flexible technical framework, and sustainable data quality and integrity. More significantly, the study further reveals that those organisations which address the CSFs from a business orientation approach will be more likely to achieve better results.


2018 ◽  
Vol 9 (2) ◽  
pp. 27-46 ◽  
Author(s):  
Florian Eder ◽  
Stefan Koch

This article focuses on critical success factors during the implementation of a business intelligence system. The existing literature was reviewed, and critical success factors were extracted. Subsequently, the critical success factors that occur in practice were collected through qualitative expert interviews that are analysed through a qualitative content analysis. The critical success factors found in literature are afterwards compared with those that have been collected during the expert interviews. It was found that many of the critical success factors were mentioned in the literature and in the expert interviews as well, such as a strong management support, a light-weight approach, user acceptance, the project team and data quality. In addition, the performance of the business intelligence system, the definition of standards, terminology and key performance indicators as well as an institutionalization and integration of business intelligence were mentioned in the expert interviews.


2013 ◽  
Vol 15 (1) ◽  
Author(s):  
Lionel Dawson ◽  
Jean-Paul Van Belle

Background: Business intelligence (BI) has become an important part of the solution to providing businesses with the vital decision-making information they need to ensure sustainability and to build shareholder value. Critical success factors (CSFs) provide insight into those factors that organisations need to address to improve new BI projects’ chances of success.Objectives: This research aimed to determine which CSFs are the most important in the financial services sector of South Africa.Method: The authors used a Delphi-technique approach with key project stakeholders in three BI projects in different business units of a leading South African financial services group.Results: Authors regarded CSF categories of ‘committed management support and champion’,‘business vision’, ‘user involvement’ and ‘data quality’ as the most critical for BI success.Conclusions: Researchers in the BI field should note that the ranking of CSFs in this study only correlate partially with those a European study uncovered. However, the five factors the authors postulated in their theoretical framework ranked in the seven highest CSFs. Therefore, they provide a very strong validation of the framework. Research in other industries and other emerging economies may discover similar differences and partial similarities. Of special interest would be the degree of correlation between this study and future, and similar emerging market studies. Practitioners, especially BI project managers, would do well to check that they address the CSFs the authors uncovered before undertaking BI projects.


2021 ◽  
Vol 13 (16) ◽  
pp. 8911
Author(s):  
Seoyoung Jung ◽  
Seulki Lee ◽  
Jungho Yu

Many studies have been conducted to define the critical success factors (CSFs) for off-site construction (OSC) activation, but there has been a lack of identification of the relationship with the identified CSFs. However, it is necessary to clearly identify the hierarchy and relationships with the success factors in order to develop specific strategies for OSC activation. This work presents a study that was conducted to identify the CSFs for OSCs and establish the relationships of the identified CSFs for OSC. First, 20 CSFs for OSCs were identified through prior study reviews related to CSFs for OSC. Next, the interpretive structural modeling (ISM), which has advantages in developing an understanding of complex relationships, was leveraged in order to analyze the relationships between 20 CSFs for OSC to derive a hierarchical model consisting of seven levels. The CSFs for OSC were classified into four groups using MICMAC analysis, which is useful for classifying factors by the strength of the relationship with factors based on driving power and dependence power. This proposed model can be used as a basis for developing management measures for OSC project success.


Author(s):  
William Yeoh

Engineering asset management organisations (EAMOs) are increasingly motivated to implement business intelligence (BI) systems in response to dispersed information environments and compliance requirements. However, the implementation of a business intelligence (BI) system is a complex undertaking requiring considerable resources. Yet, so far, there are few defined critical success factors (CSFs) to which management can refer. Drawing on the CSFs framework derived from a previous Delphi study, a multiple-case design was used to examine how these CSFs could be implemented by five EAMOs. The case studies substantiate the construct and applicability of the CSFs framework. These CSFs are: committed management support and sponsorship, a clear vision and well-established business case, business-centric championship and balanced team composition, a business-driven and iterative develop ment approach, user-oriented change management, a business-driven, scalable and flexible technical framework, and sustainable data quality and integrity. More significantly, the study further reveals that those organisations which address the CSFs from a business orientation approach will be more likely to achieve better results.


2014 ◽  
Vol 903 ◽  
pp. 431-437 ◽  
Author(s):  
Abdul Aziz Fazilah ◽  
Nur Najmiyah Jaafar ◽  
Sulaiman Suraya

This research paper shows a framework to conduct an empirical study in Malaysian automotive industry in order to improve their performance. There are factors which are effective factors in improving performance of Malaysian automotive companies namely top management support, cross functional teamwork, new product development (NPD) process, NPD strategies, and market research activities. The critical success factor of NPD is playing a fundamental role in determining the performance in Malaysian automotive companies. In this research study, a framework has been developed that includes critical success factors of NPD and project achievement to study their influence on the performance of Malaysian automotive companies. It is hoped that this paper can provide an academic source for both academicians and managers due to investigate the relationship between critical success factors of total NPD, project achievement and company performance in a systematic manner to increase successful rate of NPD progress.


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