scholarly journals The Business Value of Information System-Enabled E-Collaboration Capabilities

2015 ◽  
Vol 11 (1) ◽  
pp. 22-56 ◽  
Author(s):  
Morteza Ghobakhloo ◽  
Tang Sai Hong

This study aims to understand how firms in developing countries can effectively use their Information System (IS) resources to develop valuable e-collaboration capabilities that in turn improve business performance. A questionnaire-based survey was conducted to collect data from 408 Iranian and Malaysian manufacturing firms. Findings revealed that Supply Chain-Wide Process Integration (SCPI) and Collaborative Knowledge Management (CKM) are key IS-enabled capabilities that enhance performance gain of manufacturing firms. The work found that these capabilities serve as catalysts in transforming the value of IS resources controlled by firms into business performance improvement. The results suggest that SCPI, as a determinant of a highly integrated and dynamic supply chain, is an important intermediate organizational capability through which value of IS resources can be materialized. Likewise, the findings imply that CKM across a given supply network, as a valuable intermediate organizational capability, converts the benefits of both technical and human IS resources into performance gain at the corporate level.

2016 ◽  
pp. 560-596 ◽  
Author(s):  
Morteza Ghobakhloo ◽  
Tang Sai Hong

This study aims to understand how firms in developing countries can effectively use their Information System (IS) resources to develop valuable e-collaboration capabilities that in turn improve business performance. A questionnaire-based survey was conducted to collect data from 408 Iranian and Malaysian manufacturing firms. Findings revealed that Supply Chain-Wide Process Integration (SCPI) and Collaborative Knowledge Management (CKM) are key IS-enabled capabilities that enhance performance gain of manufacturing firms. The work found that these capabilities serve as catalysts in transforming the value of IS resources controlled by firms into business performance improvement. The results suggest that SCPI, as a determinant of a highly integrated and dynamic supply chain, is an important intermediate organizational capability through which value of IS resources can be materialized. Likewise, the findings imply that CKM across a given supply network, as a valuable intermediate organizational capability, converts the benefits of both technical and human IS resources into performance gain at the corporate level.


2014 ◽  
Vol 13 (05) ◽  
pp. 1075-1113 ◽  
Author(s):  
Morteza Ghobakhloo ◽  
Sai Hong Tang ◽  
Mohammad Sadegh Sabouri ◽  
Norzima Zulkifli

This paper seeks to develop and test a model to examine the relationships between, technical aspects of IS resources (IS alignment, IS resources technical quality, IS advancement), supply chain process integration, and firm performance. A questionnaire-based survey was conducted to collect data from 227 supply chain, logistics, or procurement/purchasing managers of leading manufacturing and retail organizations. Drawing on resources-based view of the firm, and through extending the concept of process integration in supply network, as well as broadening the scope of role of IS resources in relation to process integration and performance gain from the focal firm to the entire supply chain, we found that supply chain process integration is an important multidimensional intermediate organizational capability through which the value of IS resources for supply chain management can be materialized. This capability serves as a catalyst in transforming the value of technical aspects of IS resources into higher performance gain for a firm. Thus, the importance of formation of all dimensions of this capability across supply network should be realized. Moreover, the result suggests that the technical aspects of IS resources need to be jointly developed by supply partners to effectively form supply chain capabilities.


2010 ◽  
Vol 11 (4) ◽  
pp. 689-711 ◽  
Author(s):  
Avni Zafer Acar ◽  
Cemal Zehir

Resource‐based view and the positioning theory are the two main approaches which are considered as contrary to each other in order to achieve competitive advantage and superior business performance. In this study, the main subject is to harmonize these two theories with a research model which is based on the assumption that business strategy is more effective when pursued with related capabilities. To perform the study, we conducted a questionnaire survey with 445 owners/executives of manufacturing firms. We measured business capabilities in terms of management, production, marketing‐sales, information system, logistics and external relationship dimensions. Component factors and key variables for the constructs, which are identified through a literature review, are confirmed using AMOS 16.0. Then data have been analyzed to test the hypothesis by using SPSS 15.0. As a result, separate and harmonized effects of business capabilities (BC) and generic strategies (GS) on business performance have been examined. Santrauka Ištekliais pagristas požiūris ir pozicionavimo teorijos yra du pagrindiniai požiūriai, prieštaraujantys vienas kitam siekiant konkurencinio pranašumo ir aukščiausio verslo efektyvumo. Pagrindinis šio tyrimo objektas – minetuju teoriju suderinimas taikant tyrimo modeli, kuris grindžiamas prielaida, kad verslo strategija yra efektyvesne, kai vykdoma atsižvelgiant i verslo galimybes. Tyrimui parengta anketine apklausa. Apklausti 445 gamybos imoniu savininkai ir (arba) vadovai. Vertintos verslo galimybes pagal valdyma, gamyba, rinkodara, pardavima, informacine sistema, logistika ir išorinius santykius. Sudetiniu veiksniu ir pagrindiniu kintamuju sudetis, nustatyta remiantis literatūros apžvalga, patvirtinta taikant AMOS 16.0. Norint tai patvirtinti hipotezemis, buvo analizuojami duomenys naudojantis SPSS 15.0. Galiausiai buvo tiriamas atskiras bei darnus verslo galimybiu ir bendru strategiju poveikis verslo efektyvumui.


2019 ◽  
Vol 32 (2) ◽  
pp. 519-547 ◽  
Author(s):  
Muhammad Irfan ◽  
Mingzheng Wang ◽  
Naeem Akhtar

Purpose The purpose of this paper is to emphasize the underlying mechanism through which firms can achieve supply chain agility and augment business performance from the vendor’s perspective. Design/methodology/approach Drawing on dynamic capability view and contingency theory, the study conceptualizes a moderated mediation model to investigate the underlying influence of process integration (PI), supply flexibility and product-related complexity on supply chain agility and the subsequent effect of supply chain agility on firm’s business performance. Survey data from a sample of 148 firms, in the garment manufacturing industry, in Pakistan were analyzed using partial least square methods. Findings The results revealed that supply flexibility (i.e. volume and mix) mediates the effect of PI on supply chain agility. Supply chain agility, in turn, influences a firm’s business performance. Furthermore, the competence‒capability framework is not consistent across the varying degrees of product complexity such as product complexity hinders the effect of supply flexibility on supply chain agility, whereas it amplifies the impact of PI on supply chain agility. The conditional indirect effects suggest that the indirect effect of PI on supply chain agility through supply flexibility becomes stronger when product complexity is high. Originality/value The study is novel in the context of an emerging economy to educate fashion vendors to tune their competencies and capabilities to regain the market share in the global market place.


2018 ◽  
Vol 31 (5) ◽  
pp. 751-770 ◽  
Author(s):  
Veera Pandiyan Kaliani Sundram ◽  
Atikah Shamsul Bahrin ◽  
Zarina Binti Abdul Munir ◽  
Ali Hussein Zolait

Purpose The purpose of this paper is to explain the relationship between supply chain information management, supply chain information system (IS) infrastructure, supply chain integration and the manufacturing performance of firms in manufacturing industry in Malaysia. Therefore, the study addresses a gap in research concerning the effect of supply chain information practices toward manufacturing performance. Design/methodology/approach The research design for this study employed the quantitative method using survey questionnaires that have been developed based on a thorough and detailed analysis of the relevant literature. Based on a sample consist of 248 usable data, mediated multiple regression analysis was used to examine the research model. Findings The findings indicate that supply chain integration fully mediates the relationship between supply chain information management and supply chain information system infrastructure (ISI) toward manufacturing performance. Research limitations/implications This research is limited to a particular sample: i.e. electrical and electronics manufacturing firms in Peninsular Malaysia. Thus, the results need to be generalized to encompass wider samples. Practical implications Organizations interest in making all members in their supply chain to communicate using information network to support managers in better decision making while adopting more enhanced information management and system infrastructure. As a plus, it helps in integrating various internal and external value chain processes across manufacturing firms in the organization’s supply chain network. As result, manufacturing firms could improve their performance in the long run. Originality/value The originality of this study lies in employing a newly developed framework-based existing theoretical argument to examine the effectiveness of supply chain information management and system infrastructure with an improved influence from supply chain integration toward the manufacturing performance.


2014 ◽  
Vol 564 ◽  
pp. 723-726
Author(s):  
S.H. Tang ◽  
Shiva Sadat Moosavipur ◽  
Shamsuddin Sulaiman ◽  
M.K.A.M. Ariffin ◽  
Morteza Ghobakhloo

In the manufacturing industry, control of information and movement of material from suppliers at all levels is a critical matter.IT helps to manage all information among suppliers. Pervious research have shown that IT has indirect effects on business performance. Moreover, there are many discussions about the capabilities and mediate the relationship between IT and business performance such as supply chain performance and supply chain process integration. The integration of dissimilar supplementary resources can produce interaction that can cause better performance.


2021 ◽  
Vol 7 (3) ◽  
pp. 83-92
Author(s):  
G. Suganya ◽  
Joshua Selvakumar

The growth of secondary market in retail garment trade has been a major boost to economic growth in developing nations. This paper highlights the importance of effective forward and reverse supply chain the garment sector as driver for this booming secondary market. A conclusive research technique has been adapted to study the supply chain practices followed in the garment business those in the primary and secondary market. Structural equation modelling is used to validate and test the proposed model for supply chain performance. Cluster sampling method was incorporated. Owners of garment manufacturing firms in and around Coimbatore, Tirupur, Salem, Bargur and Bengaluru region would form the respondent group. A structured questionnaire was given to them to understand their supply chain practices, supply chain flow velocity and flow efficiency and its impact on their business performance. The firms operating under uncertain circumstances in the secondary supply line have adopted practices which lead to appropriate velocity and efficient flow of money, material and information which has been proved through the testing of the model. The velocity and efficiency in the supply line has improved the performance thereby ensuring a more sustainable business for the firm operating in the secondary markets. This study has contributed in understanding the various dimensions of best supply chain practices and its effect on the flow velocity and flow efficiency of the money, material, and information in the secondary market garment supply chain. An assessment of the results of the study has opened a window to the operations of the secondary garment supply chain line in the Indian cloth market which have been more or less camouflaged under the primary market operations. The outcome of the research also shows that these secondary market players have evolved their own strategies to sustain in volatile and uncertain circumstances. These strategies have proved to be very effective in minimizing wastage and increasing profitability of the manufacturing firms. The implications of this study is bound to give much needed support and leverage to the frail and underperforming secondary garment cluster which is a major contributor of Gross Domestic Product and employment ratio.


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