The Impact of Information System-Enabled Supply Chain Process Integration on Business Performance: A Resource-Based Analysis

2014 ◽  
Vol 13 (05) ◽  
pp. 1075-1113 ◽  
Author(s):  
Morteza Ghobakhloo ◽  
Sai Hong Tang ◽  
Mohammad Sadegh Sabouri ◽  
Norzima Zulkifli

This paper seeks to develop and test a model to examine the relationships between, technical aspects of IS resources (IS alignment, IS resources technical quality, IS advancement), supply chain process integration, and firm performance. A questionnaire-based survey was conducted to collect data from 227 supply chain, logistics, or procurement/purchasing managers of leading manufacturing and retail organizations. Drawing on resources-based view of the firm, and through extending the concept of process integration in supply network, as well as broadening the scope of role of IS resources in relation to process integration and performance gain from the focal firm to the entire supply chain, we found that supply chain process integration is an important multidimensional intermediate organizational capability through which the value of IS resources for supply chain management can be materialized. This capability serves as a catalyst in transforming the value of technical aspects of IS resources into higher performance gain for a firm. Thus, the importance of formation of all dimensions of this capability across supply network should be realized. Moreover, the result suggests that the technical aspects of IS resources need to be jointly developed by supply partners to effectively form supply chain capabilities.

2014 ◽  
Vol 564 ◽  
pp. 723-726
Author(s):  
S.H. Tang ◽  
Shiva Sadat Moosavipur ◽  
Shamsuddin Sulaiman ◽  
M.K.A.M. Ariffin ◽  
Morteza Ghobakhloo

In the manufacturing industry, control of information and movement of material from suppliers at all levels is a critical matter.IT helps to manage all information among suppliers. Pervious research have shown that IT has indirect effects on business performance. Moreover, there are many discussions about the capabilities and mediate the relationship between IT and business performance such as supply chain performance and supply chain process integration. The integration of dissimilar supplementary resources can produce interaction that can cause better performance.


2015 ◽  
Vol 11 (1) ◽  
pp. 22-56 ◽  
Author(s):  
Morteza Ghobakhloo ◽  
Tang Sai Hong

This study aims to understand how firms in developing countries can effectively use their Information System (IS) resources to develop valuable e-collaboration capabilities that in turn improve business performance. A questionnaire-based survey was conducted to collect data from 408 Iranian and Malaysian manufacturing firms. Findings revealed that Supply Chain-Wide Process Integration (SCPI) and Collaborative Knowledge Management (CKM) are key IS-enabled capabilities that enhance performance gain of manufacturing firms. The work found that these capabilities serve as catalysts in transforming the value of IS resources controlled by firms into business performance improvement. The results suggest that SCPI, as a determinant of a highly integrated and dynamic supply chain, is an important intermediate organizational capability through which value of IS resources can be materialized. Likewise, the findings imply that CKM across a given supply network, as a valuable intermediate organizational capability, converts the benefits of both technical and human IS resources into performance gain at the corporate level.


2016 ◽  
pp. 560-596 ◽  
Author(s):  
Morteza Ghobakhloo ◽  
Tang Sai Hong

This study aims to understand how firms in developing countries can effectively use their Information System (IS) resources to develop valuable e-collaboration capabilities that in turn improve business performance. A questionnaire-based survey was conducted to collect data from 408 Iranian and Malaysian manufacturing firms. Findings revealed that Supply Chain-Wide Process Integration (SCPI) and Collaborative Knowledge Management (CKM) are key IS-enabled capabilities that enhance performance gain of manufacturing firms. The work found that these capabilities serve as catalysts in transforming the value of IS resources controlled by firms into business performance improvement. The results suggest that SCPI, as a determinant of a highly integrated and dynamic supply chain, is an important intermediate organizational capability through which value of IS resources can be materialized. Likewise, the findings imply that CKM across a given supply network, as a valuable intermediate organizational capability, converts the benefits of both technical and human IS resources into performance gain at the corporate level.


Wahana ◽  
2021 ◽  
Vol 24 (1) ◽  
pp. 116-132
Author(s):  
Fahmy Radhi ◽  
Endang Hariningsih

The purpose of this study is to confirm the research model related to the impact of supply chain management (SCM) integration on the operational performance based on the previous researches. These studies suggest that SCM integration plays a critical role in generating performance gains for firms. In the study, three constructs are extended, i.e. the information technology infrastructure integration, SCM process integration, and operational performance. A number of 146 large manufacturing companies in Indonesia were selected purposively as the samples. Questionnaires were distributed through email survey, while data were analyzed by structural equation modelling with Partial Least Square software to analyze the causal relationship among variables.  The study found that information technology infrastructure integration does not influence significantly to supply chain process integration. Furthermore, supply chain process integration influences significantly to operational firm performance.


2020 ◽  
Vol 26 (5) ◽  
pp. 1093-1119 ◽  
Author(s):  
Andrea Patrucco ◽  
Federica Ciccullo ◽  
Margherita Pero

PurposeThis paper contributes to the literature on supply chain process management by discussing how Industry 4.0 technologies can support process re-engineering in the context of the construction industry.Design/methodology/approachThe paper discusses the impact of Industry 4.0 technologies through an exploratory case study focused on the materials management process, using a coproduction of research approach where the main findings are obtained through the involvement of internal and external process actors.FindingsThe results show that the introduction of Industry 4.0 technologies could radically improve process performance, better supporting the execution of activities, increasing the effectiveness of communication between actors and favoring data collection and sharing. These technologies, characterized by the level of risk connected to their implementation, need to be introduced in combination with new organizational mechanisms, which may be beneficial for several supply chain actors.Originality/valueThrough the adoption of a research coproduction methodology, which is not common in the literature, this paper contributes to the ongoing discussion about how Industry 4.0 technologies contribute to process-centric supply chains, by discussing the benefits of these tools from the perspective of process actors.


2009 ◽  
Vol 30 (2) ◽  
pp. 27-46 ◽  
Author(s):  
Haozhe Chen ◽  
Patricia J. Daugherty ◽  
Timothy D. Landry

2018 ◽  
Vol 8 (4) ◽  
pp. 356-365
Author(s):  
Bhawna Singh ◽  
Rushina i Singh ◽  
Suman Shokeen

Big data analytics is becoming a key to success for many organization as it extracts the productive value from a huge amount of raw data. This data helps in strategic decision making for continuous process improvements and advancement. This study also focusses on the impact of big data analytics on one of the most important process of an organization which is service supply chain process. ERP (Enterprise Resource Planning) is the tool which is used for big data analytics and based on that study was initiated for pre- and post-implementation of ERP for the years 2015 and 2017 respectively. Null hypothesis and H1 hypothesis are formed. Then, ten major factors have been identified which act as performance indicators for service supply chain process. Based on these factors data has been collected and analyzed. After obtaining the values one-way ANNOVA technique has been applied for testing of hypothesis. It has been observed that F calculated value comes out to be very high in comparison to the F table value which rejects the null hypothesis and proves that Big data analytics has an impact on service supply process.


2019 ◽  
Vol 32 (2) ◽  
pp. 519-547 ◽  
Author(s):  
Muhammad Irfan ◽  
Mingzheng Wang ◽  
Naeem Akhtar

Purpose The purpose of this paper is to emphasize the underlying mechanism through which firms can achieve supply chain agility and augment business performance from the vendor’s perspective. Design/methodology/approach Drawing on dynamic capability view and contingency theory, the study conceptualizes a moderated mediation model to investigate the underlying influence of process integration (PI), supply flexibility and product-related complexity on supply chain agility and the subsequent effect of supply chain agility on firm’s business performance. Survey data from a sample of 148 firms, in the garment manufacturing industry, in Pakistan were analyzed using partial least square methods. Findings The results revealed that supply flexibility (i.e. volume and mix) mediates the effect of PI on supply chain agility. Supply chain agility, in turn, influences a firm’s business performance. Furthermore, the competence‒capability framework is not consistent across the varying degrees of product complexity such as product complexity hinders the effect of supply flexibility on supply chain agility, whereas it amplifies the impact of PI on supply chain agility. The conditional indirect effects suggest that the indirect effect of PI on supply chain agility through supply flexibility becomes stronger when product complexity is high. Originality/value The study is novel in the context of an emerging economy to educate fashion vendors to tune their competencies and capabilities to regain the market share in the global market place.


2010 ◽  
Vol 6 (2) ◽  
pp. 35-57 ◽  
Author(s):  
Rebecca Angeles

In this paper, the author looks at the perceived ability of information technology (IT) infrastructure integration and supply chain process integration. In order to moderate the relationship between business process specificity and domain knowledge specificity, the study focuses on two dependent variables; reciprocal investments and relational interaction using the moderated regression procedure. Results show that IT infrastructure integration moderates the relationship between business process specificity and relational interaction, as well as domain knowledge specificity and relational interaction.


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