A Suggested Integrated Approach For The Evaluation Of Remote Intranet Usability

2022 ◽  
Vol 35 (1) ◽  
pp. 0-0
Keyword(s):  
Integrated Approach ◽  
Usability Evaluation ◽  
User Testing ◽  
Work From Home ◽  
Home Context ◽  
Societal Impacts ◽  
Home Workers ◽  
Business Challenges

As the societal impacts of the Covid-19 progress, so do the workplace and business challenges the pandemic has brought on. It is now crucial to conduct user testing to measure and optimize the usability of corporate Intranets under pandemic conditions. This paper suggests and validates an integrated approach for Intranet remote usability evaluation validated by user testing in a work from home context during a pandemic. The main contribution of the current research is the discovery of some users preferences specific to work from home workers during a pandemic not previously addressed in the literature on intranets.

A novel approach for usability evaluation of mobile applications

2021 ◽  
Vol 65 (1) ◽  
pp. 437-441
Author(s):  
Junho Park ◽  
Maryam Zahabi
Keyword(s):  
Graphical User Interface ◽  
Mobile Applications ◽  
Human Subject ◽  
Mobile Apps ◽  
Usability Evaluation ◽  
Heuristic Evaluation ◽  
User Testing ◽  
Novel Approach ◽  
Design Cycle ◽  
Level Model

Mobile applications (apps) have been massively developed and released in recent years. In this competitive market, the users’ adoption of the app or satisfaction greatly depends on its usability. Therefore, tech companies and app developers are looking for quick and easy approaches to evaluate the usability of their products early in the design cycle. The objective of this study was to introduce a novel approach combining the capabilities of the gesture-level model (GLM) and heuristic evaluation to assess the usability of mobile apps in early stages of the design cycle and without the need for costly and time-consuming user testing. The approach can be run on a graphical user interface and includes uncertainties regarding user skill level and distraction. Preliminary results suggested that this approach can be used for usability evaluation of mobile apps; however, its validity and generalizability to other domains need to be validated in the future with human-subject experiments.

scholarly journals Development and Usability Evaluation of a Facebook-Based Intervention Program for Childhood Cancer Patients: Mixed Methods Study

10.2196/18779 ◽  
2020 ◽  
Vol 22 (7) ◽  
pp. e18779
Author(s):  
Bu Kyung Park ◽  
Ji Yoon Kim ◽  
Valerie E Rogers
Keyword(s):  
Focus Group ◽  
Childhood Cancer ◽  
Intervention Program ◽  
Management Strategies ◽  
Usability Evaluation ◽  
Self Management ◽  
Heuristic Evaluation ◽  
Childhood Cancers ◽  
User Testing ◽  
Final Version

Background Childhood cancers previously considered to be incurable now have 5-year survival rates up to 84%. Nevertheless, these patients remain at risk of morbidity and mortality from therapy-related complications. Thus, patient education and self-management strategies for promoting a healthy lifestyle are of tantamount importance for improving short- and long-term health outcomes. A Facebook-based “Healthy Teens for Soaam” (a Korean term for childhood cancers) program was developed to help improve knowledge and self-management practices of teens with cancer related to their disease and treatment. Objective The two-fold purpose of this usability study was (1) to describe the process of developing an 8-week Facebook-based intervention program for teens with cancer, and (2) to evaluate its usability to refine the program. Methods Multiple phases and methods were employed to develop and evaluate the usability of the program. Study phases included: (1) needs assessment through focus group interviews and qualitative content analysis, (2) development of module content, (3) expert review and feedback on module content, (4) Facebook-based program development, (5) usability evaluation by heuristic evaluation, (6) usability evaluation by targeted end-user testing, and (7) modification and final version of the program. Usability of the final version was confirmed through feedback loops of these phases. Results Based on 6 focus group discussion sessions, it was determined that teens with cancer were interested in seeing stories of successful childhood cancer cases and self-management after discharge, and preferred multimedia content over text. Therefore, each Facebook module was redesigned to include multimedia materials such as relevant video clips tailored for teens. Usability assessed by heuristic evaluation and user testing revealed several critical usability issues, which were then revised. Potential end users tested the final program and perceived it to be usable and useful for teens with cancer. Conclusions To our knowledge, “Healthy Teens for Soaam” is the first Facebook-based intervention program for teens with cancer. We actively worked with current childhood cancer patients and survivors to develop and improve this program, achieved good usability, and met the expressed needs and preferences of target end users. This 8-week Facebook-based educational program for teens with cancer, developed as the first step of an upcoming intervention study, will be useful for improving knowledge and self-management strategies of teens.

scholarly journals Does Working from Home Work? Evidence from a Chinese Experiment *

2014 ◽  
Vol 130 (1) ◽  
pp. 165-218 ◽  
Author(s):  
Nicholas Bloom ◽  
James Liang ◽  
John Roberts ◽  
Zhichun Jenny Ying
Keyword(s):  
Call Center ◽  
Management Practices ◽  
Working Environment ◽  
Attrition Rate ◽  
Travel Agency ◽  
Work From Home ◽  
Working From Home ◽  
Call Center Employees ◽  
Home Workers ◽  
Promotion Rate

Abstract A rising share of employees now regularly engage in working from home (WFH), but there are concerns this can lead to “shirking from home.” We report the results of a WFH experiment at Ctrip, a 16,000-employee, NASDAQ-listed Chinese travel agency. Call center employees who volunteered to WFH were randomly assigned either to work from home or in the office for nine months. Home working led to a 13% performance increase, of which 9% was from working more minutes per shift (fewer breaks and sick days) and 4% from more calls per minute (attributed to a quieter and more convenient working environment). Home workers also reported improved work satisfaction, and their attrition rate halved, but their promotion rate conditional on performance fell. Due to the success of the experiment, Ctrip rolled out the option to WFH to the whole firm and allowed the experimental employees to reselect between the home and office. Interestingly, over half of them switched, which led to the gains from WFH almost doubling to 22%. This highlights the benefits of learning and selection effects when adopting modern management practices like WFH.

scholarly journals Development and Usability Evaluation of a Facebook-Based Intervention Program for Childhood Cancer Patients: Mixed Methods Study (Preprint)

2020 ◽  
Author(s):  
Bu Kyung Park ◽  
Ji Yoon Kim ◽  
Valerie E Rogers
Keyword(s):  
Focus Group ◽  
Childhood Cancer ◽  
Intervention Program ◽  
Management Strategies ◽  
Usability Evaluation ◽  
Self Management ◽  
Heuristic Evaluation ◽  
Childhood Cancers ◽  
User Testing ◽  
Final Version

BACKGROUND Childhood cancers previously considered to be incurable now have 5-year survival rates up to 84%. Nevertheless, these patients remain at risk of morbidity and mortality from therapy-related complications. Thus, patient education and self-management strategies for promoting a healthy lifestyle are of tantamount importance for improving short- and long-term health outcomes. A Facebook-based “Healthy Teens for Soaam” (a Korean term for childhood cancers) program was developed to help improve knowledge and self-management practices of teens with cancer related to their disease and treatment. OBJECTIVE The two-fold purpose of this usability study was (1) to describe the process of developing an 8-week Facebook-based intervention program for teens with cancer, and (2) to evaluate its usability to refine the program. METHODS Multiple phases and methods were employed to develop and evaluate the usability of the program. Study phases included: (1) needs assessment through focus group interviews and qualitative content analysis, (2) development of module content, (3) expert review and feedback on module content, (4) Facebook-based program development, (5) usability evaluation by heuristic evaluation, (6) usability evaluation by targeted end-user testing, and (7) modification and final version of the program. Usability of the final version was confirmed through feedback loops of these phases. RESULTS Based on 6 focus group discussion sessions, it was determined that teens with cancer were interested in seeing stories of successful childhood cancer cases and self-management after discharge, and preferred multimedia content over text. Therefore, each Facebook module was redesigned to include multimedia materials such as relevant video clips tailored for teens. Usability assessed by heuristic evaluation and user testing revealed several critical usability issues, which were then revised. Potential end users tested the final program and perceived it to be usable and useful for teens with cancer. CONCLUSIONS To our knowledge, “Healthy Teens for Soaam” is the first Facebook-based intervention program for teens with cancer. We actively worked with current childhood cancer patients and survivors to develop and improve this program, achieved good usability, and met the expressed needs and preferences of target end users. This 8-week Facebook-based educational program for teens with cancer, developed as the first step of an upcoming intervention study, will be useful for improving knowledge and self-management strategies of teens.

scholarly journals The Corona Virus and Labor Rights Issues: How Do Workers Get Their Rights?

2020 ◽  
Vol 2 (2) ◽  
pp. 129-146
Author(s):  
Diki Mardiansyah
Keyword(s):  
Human Life ◽  
Labor Rights ◽  
Decent Work ◽  
Work From Home ◽  
Online Lectures ◽  
The Government ◽  
Food Needs ◽  
The Right ◽  
Home Workers ◽  
The Impact

The impact of Covid-19 is very broad and comprehensive in all human life. Students must learn from home, workers work from home, and all people worship from home. Really, a life that I never imagined before. Students complain about online lectures because assignments are increasing, internet quota runs out quickly, not to mention students from remote areas that are difficult to signal. This is clearly very troublesome for them. Even for workers who cannot work from home, the appeal to work from home is not valid. They are not office workers or lecturers who can work from home. They have to work on the streets, in the field, even in the fields or gardens. It is impossible for farmers to work from home. This can make us realize that we cannot eat money. Food needs will still be fulfilled by farmers. Referring to the right to decent work and livelihood, it is fitting for the Government to ensure that there is no Termination of Employment by the company and the provision of adequate wages in accordance with the provisions of the legislation in force. This paper will discuss the impact events of Covid-19 that have an impact on workers, especially workers. Not a few workers in various regions in Indonesia were laid off and laid off as a result of the Corona pandemic.

Enhancing Organisational Maturity with Benefits Management

2016 ◽  
pp. 1689-1703
Author(s):  
Jorge Gomes ◽  
Mário Romão
Keyword(s):  
Management Practices ◽  
Continuous Mapping ◽  
Integrated Approach ◽  
Essential Elements ◽  
Management Approach ◽  
Maturity Model ◽  
Maturity Level ◽  
Business Objectives ◽  
Business Challenges

The business challenges that some companies face require enterprise-wide solutions that call for an integrated approach and an effective management of organisational resources in order to achieve business objectives with an acceptable level of risk. A maturity model is an improvement approach which provides organisations with the essential elements for effective change. The maturity models process helps to integrate traditionally separate organisational functions, enhances goals and priorities, supplies guidance for quality processes and shares benchmarks for appraising current outcomes. The benefits management approach emerges as a complement to traditional management practices and proposes a continuous mapping of business benefits and the implementation and monitoring of intermediate results. Benefits management reinforces the distinction between project results and business benefits. Based on a case study, the authors show how a set of business objectives derived from a maturity level upgrade can be obtained from identifying, structuring and monitoring objectives and benefits. This was supported by information technology enablers and organisational changes which were all framed in an organisational maturity level that had been previously measured.

Concept of Automatic Usability Evaluation of Safety-Critical Interactive Systems in the Field (Konzept der automatischen Bewertung der Gebrauchstauglichkeit sicherheitskritischer Systeme)

i-com ◽  
2008 ◽  
Vol 7 (1/2008) ◽  
pp. 18-23 ◽  
Author(s):  
Mathias Funk ◽  
Nico Hamacher
Keyword(s):  
Information Systems ◽  
Data Collection ◽  
Usability Evaluation ◽  
Interactive Systems ◽  
Automatic Evaluation ◽  
Evaluation Tool ◽  
User Testing ◽  
Safety Critical ◽  
Functional Complexity ◽  
Usage Data

SummaryThe usability of interactive systems is an important attribute, especially for safety-critical devices like driver information systems. The functional complexity of such devices is increasing. Traditional user testing during development often fails to provide necessary data for an appropriate usability evaluation. In this work an approach for in-the-field usage data collection using the D'PUIS framework and automatic evaluation with the REVISER evaluation tool is introduced.

Enhancing Organisational Maturity with Benefits Management

2015 ◽  
Vol 6 (4) ◽  
pp. 34-47 ◽  
Author(s):  
Jorge Gomes ◽  
Mário Romão
Keyword(s):  
Management Practices ◽  
Continuous Mapping ◽  
Integrated Approach ◽  
Essential Elements ◽  
Management Approach ◽  
Maturity Model ◽  
Maturity Level ◽  
Business Objectives ◽  
Business Challenges

The business challenges that some companies face require enterprise-wide solutions that call for an integrated approach and an effective management of organisational resources in order to achieve business objectives with an acceptable level of risk. A maturity model is an improvement approach which provides organisations with the essential elements for effective change. The maturity models process helps to integrate traditionally separate organisational functions, enhances goals and priorities, supplies guidance for quality processes and shares benchmarks for appraising current outcomes. The benefits management approach emerges as a complement to traditional management practices and proposes a continuous mapping of business benefits and the implementation and monitoring of intermediate results. Benefits management reinforces the distinction between project results and business benefits. Based on a case study, the authors show how a set of business objectives derived from a maturity level upgrade can be obtained from identifying, structuring and monitoring objectives and benefits. This was supported by information technology enablers and organisational changes which were all framed in an organisational maturity level that had been previously measured.

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