Improving Organizational Performance through the Use of the EFQM Excellence Model

2014 ◽  
Vol 657 ◽  
pp. 921-925 ◽  
Author(s):  
Flavia Fechete ◽  
Anișor Nedelcu ◽  
Maria Popescu

Achieving quality depends on how the company works, planning and control processes are essential for satisfying customers and other stakeholders. In this respect, more companies are turning to systems of excellence that allow the organization to identify problems and help them implementing improvement measures needed for development. The analysis developed in this paper aims is to examine the main processes carried out at a sugar factory by the way they are planned, managed and controlled, through the criterion – Processes- of the EFQM excellence model. The study is focused on an economic analysis of the main financial indicators of the company, in order to highlight its current situation. Applying the criteria -Processes - of the EFQM model the company can analyze its processes and it can establish improvement measures that may be applied.

1995 ◽  
Vol 1 (4) ◽  
pp. 341-363 ◽  
Author(s):  
Stephen R. Lawrence ◽  
Arnold H. Buss

The management of bottlenecks has become a central topic in the planning and control of production systems. In this paper, we critically analyze bottlenecks from an economic perspective. Using a queueing network model, we demonstrate that bottlenecks are inevitable when there are differences in job arrival rates, processing rates, or costs of productive resources. These differences naturally lead to the creation of bottlenecks both for facilities design and demand planning problems. To evaluate bottlenecks from an economic perspective, we develop the notion of an “economic bottleneck,” which defines resources as bottlenecks based on economic, rather than physical, characteristics.


1993 ◽  
Vol 16 (2) ◽  
pp. 131-143 ◽  
Author(s):  
Margie E. Lachman ◽  
Orah R. Burack

We present a brief overview of the areas of planning and control to provide a context for the individual papers in this special issue. For both topics we consider development across the life span, subgroup variations (e.g. by gender), and correlates (e.g. well-being). We then explore potential linkages between planning and control. Our attempt to integrate control and planning is meant to stimulate future work which considers these processes together from a life span perspective.


1977 ◽  
Vol 10 (8) ◽  
pp. 123-127
Author(s):  
A.A. Voronov ◽  
A.P. Artynov ◽  
V.V. Skaletsky ◽  
A.I. Vasilchenko

2021 ◽  
Vol 9 (4) ◽  
pp. 557-570
Author(s):  
Riyadh Y. Asada ◽  
Yathish Kumar ◽  
Dr. Wahib Al-Hubaishi

In today's world, industrial organizations must pay attention to policies and procedures that balance cost and quality in production processes. Therefore, it must adopt a framework that enables it to accumulate the CoQ. The purpose of this work is to understand CoQ analysis's philosophy, its impact on the planning, control processes in industrial companies, the mechanism of reporting in the financial report, its importance in reducing costs, and enhancing competitive advantages. Also, this work intended to complement the existing literature by reviewing and critically appraising several CoQ models together with details of their application. The study results show that conformity costs are subject to Control. Planning processes are the costs of conformity as for the expenses of non-conformity, cannot be avoided. In general, every philosophy and approach views quality from its perspective. Still, everyone agrees that the product must meet the customer's needs, requirements, and desires.


1998 ◽  
Vol 16 (3) ◽  
pp. 315-325 ◽  
Author(s):  
Charles O. Egbu ◽  
Barbara A. Young ◽  
Victor B. Torrance

2014 ◽  
Vol 889-890 ◽  
pp. 1532-1539
Author(s):  
Elesandro Antonio Baptista ◽  
Wagner C. Lucato ◽  
Nivaldo Lemos Coppini ◽  
Edson Melo de Souza ◽  
Alexandre Augusto Martins Carvalho

The relationship between suppliers and buyers has had significant changes in recent years. Among those suppliers are small and medium size enterprises (SMEs) providing machining services as demanded by their clients. Usually this type of company faces difficulties to adequately manage the selling price of services to be rendered. Larger companies on the other hand have the ability to quickly and more accurately manage their costs and related prices due to the utilization of expensive software which are often not viable for SMEs. This paper proposes a procedure based on the contribution margin concept which enables the SMEs dedicated to supplying machining services to perform an economic analysis of the machining process as a way to improve the efficiency of its cost management and pricing of their services.


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