scholarly journals Inner strategies of coping with operational work amongst SAPS officers

2013 ◽  
Vol 39 (2) ◽  
Author(s):  
Masefako A. Gumani ◽  
Mattheus E. Fourie ◽  
Martin J. Terre Blanche
Keyword(s):  
Coping Strategies ◽  
Critical Incident ◽  
The Body ◽  
Traumatic Experiences ◽  
Critical Incident Stress Debriefing ◽  
Critical Incident Stress ◽  
South African Police Service ◽  
Managerial Implications ◽  
Value Add ◽  
The Impact

Orientation: Identification of the inner coping strategies used by South African Police Service (SAPS) officers who do operational work is something the SAPS should consider to ensure the officers’ management of trauma and efficiency at work.Research purpose: The objective of this study was to describe inner coping strategies used by officers in the Vhembe district (South Africa) to reconstruct stressful and traumatic experiences at work.Motivation for the study: Most studies on coping amongst SAPS officers focus on organisational stress and not on the impact of the officers’ operational work.Research design, approach and method: An exploratory design was used and 20 SAPS officers were selected through purposive sampling. In-depth face-to-face and telephone interviews, as well as diaries were used to collect data, which were analysed using content thematic data analysis.Main findings: The results showed that the main categories of coping strategies that led to management of the impact of operational work amongst the selected sample were centred around problem-focused and emotion-focused strategies, with some use of reappraisal and minimal use of avoidance. Considering the context of the officers’ work, the list of dimensions of inner coping strategies amongst SAPS officers should be extended.Practical/managerial implications: Intervention programmes designed for the SAPS, including critical incident stress debriefing, should take the operational officers’ inner strategies into account to improve the management of the impact of their work.Contribution/value-add: This study contributes to the body of knowledge on the inner coping strategies amongst SAPS officers, with special reference to operational work in a specific setting.

Critical Incident Stress Intervention After Loss of an Air Ambulance: Two-year Follow Up

1999 ◽  
Vol 14 (1) ◽  
pp. 15-19 ◽  
Author(s):  
Andrew J. Macnab ◽  
James A. Russell ◽  
John P. Lowe ◽  
Faith Gagnon
Keyword(s):  
Stress Management ◽  
Critical Incident ◽  
Controlled Trial ◽  
Abnormal Behavior ◽  
Critical Incident Stress Debriefing ◽  
Air Ambulance ◽  
Critical Incident Stress ◽  
Stress Intervention ◽  
Stress Debriefing ◽  
The Impact

AbstractObjective:Following an air ambulance crash with five fatalities, critical incident stress debriefing (CISD) was provided for involved paramedics, physicians, and nurses. A study was conducted to evaluate the long-term effects of a critical incident with critical incident stress debriefing according to the Mitchell model.Methods:Six months following the incident, empirically designed questionnaires were mailed to all transport paramedics and directly involved medical staff, and a random sample of both nurses from the dispatch/receiving institution and paramedics from around the province. Twenty-four months post-incident, all members of the transport paramedics completed the Impact of Events Scale and the General Health Questionnaires.Results:There were no differences between groups on any scores, except for disturbed sleep patterns, bad dreams, and the need for personal counseling being greater among transport paramedics at one day. There was no correlation between how well the deceased individuals were known, amount of debriefing, and symptom severity. A trend was seen for those with pre-existing stress management routines to have less severe symptoms at six months (p = 0.07). At two years, 16% of transport paramedics still had significant abnormal behavior.Conclusion:CISD did not appear to affect the severity of stress symptoms, whereas having pre-existing stress management strategies may. These findings give justification for proceeding to a randomized, controlled trial of different levels of critical incident stress intervention.

scholarly journals Accounting for uncontrollable factors in executive incentive scheme designs

2019 ◽  
Vol 17 ◽  
Author(s):  
Dumisani V. Dhliwayo ◽  
Mark H.R. Bussin
Keyword(s):  
Agency Theory ◽  
Individual Performance ◽  
The Body ◽  
Structured Interviews ◽  
Incentive Schemes ◽  
Hybrid Approaches ◽  
Executive Remuneration ◽  
Managerial Implications ◽  
Value Add ◽  
The Impact

Orientation: Classic agency theory posits that the impact of uncontrollable factors should be excluded from executive remuneration. Existing research, however, shows a departure from this theory.Research purpose: This study sought to determine the approaches organisations take and the reasons thereof to account for uncontrollable factors in the design of their executive incentive schemes.Motivation for the study: There is little research in South Africa on how organisations account for uncontrollable factors in the design of their incentive schemes.Research approach/design and method: An exploratory qualitative research using semi-structured interviews was conducted.Main findings: South African organisations are not strictly conforming to the classic agency theory prediction for uncontrollable factors as some allow the impact of uncontrollable factors to be included, and further, hybrid approaches may be applied.Practical/managerial implications: The menu of approaches presented will aid designers of incentive schemes to identify a tried and tested approach to adopt or improve their incentive-related policies.Contribution/value-add: An expanded list of uncontrollable factors identified from South Africa’s uniqueness is presented. Models for (1) accounting for uncontrollable factors in incentive schemes and (2) pay for individual performance versus firm performance dilemma are presented. These add to the body of existing literature.

Critical Incident Stress Debriefing for Health Care Workers

1994 ◽  
Vol 28 (4) ◽  
pp. 301-315 ◽  
Author(s):  
Pamela S. Lane
Keyword(s):  
Health Care ◽  
Health Care Workers ◽  
Critical Incident ◽  
Medical Center ◽  
The United States ◽  
Critical Incident Stress Debriefing ◽  
Critical Incident Stress ◽  
Care Workers ◽  
Stress Debriefing ◽  
The Impact

A critical incident may be defined as a life-threatening crisis that requires rescue or emergency care. These incidents evoke strong emotional responses from health care workers. Some of the responses produced are normal and some are pathological stress and grief reactions. The Critical Incident Stress Debriefing process (CISD) is a model designed to mitigate the impact of such incidents on health care workers, to facilitate their return to routine functioning, and to prevent pathological responses to the trauma that is an inherent aspect of their profession. CISD is relied upon by hospital and emergency rescue professionals throughout the United States. The process was observed at St. Joseph's Hospital and Medical Center/Barrow Neurological Institute in Phoenix. This article examines the development of CISD and explores its implementation at St. Joseph's. Interviews conducted with health care workers who participated in the debriefing process following critical incident deaths are excerpted. Implications for death educators/counselors are discussed.

Duty-Related Stressors and PTSD Symptoms in Suburban Police Officers

1997 ◽  
Vol 81 (3) ◽  
pp. 835-845 ◽  
Author(s):  
Holly M. Robinson ◽  
Melissa R. Sigman ◽  
John P. Wilson
Keyword(s):  
Police Officers ◽  
Critical Incident ◽  
Stressful Event ◽  
Critical Incident Stress Debriefing ◽  
Critical Incident Stress ◽  
Stress Debriefing ◽  
Dsm Iv ◽  
Related Stress ◽  
The Impact ◽  
Suburban Police

This study examined the effects of duty-related stress on police officers. Using a sample of 100 suburban police officers, an anonymous questionnaire requested demographic information and included a measure of duty-related stressors, SCL-90–R, the Posttraumatic Stress Disorder scale of the Impact of Events Scale-Revised, and a locus of control scale. Also assessed was whether Critical Incident Stress Debriefing was experienced. The results showed significant correlations between scores on duty-related stress, somatization, and symptoms of PTSD. 13% of the sample met the DSM-IV (1994) diagnostic criteria for PTSD. Results of the regression analysis showed the best predictors for the diagnosis of PTSD were associated with the factor of Exposure to Death and Life Threat, which corresponds to the DSM-IV AI criteria. Finally, 63% of the respondents stated that a critical incident debriefing would be beneficial following an extremely stressful event related to duty.

scholarly journals An investigation of career change using a narrative and story-telling inquiry

2012 ◽  
Vol 13 (1) ◽  
Author(s):  
Willie T. Chinyamurindi
Keyword(s):  
Distance Learning ◽  
Personal Growth ◽  
Structural Changes ◽  
Career Change ◽  
Well Being ◽  
The Body ◽  
Managerial Implications ◽  
Value Add ◽  
The Individual ◽  
The Impact

Orientation: The role of the career change experience has been investigated in this research. Understanding career change will assist with organisational interventions for the support and retention of employees.Research purpose: The study explores the factors that influence career change amongst a sample of distance learners.Motivation for the study: Distance learning is becoming popular in South Africa as individuals can work and learn simultaneously. Some people use distance learning to facilitate career change.Research design, approach and method: A narrative and storytelling inquiry was used. Data was obtained through unstructured interviews by purposive sampling.Main findings: Sources of career change included personal growth and ambition, and structural changes in relation to current work. The career change experience was found through participants’ stories and narratives to influence individual well-being. Finally, distance learning was favoured as a vehicle for career change for its flexibility and low cost.Practical/managerial implications: Organisations will benefit from an understanding of employee career change experiences as identified in this study. Arising from this, support and retention interventions can be put in place.Contribution/value-add: The research study shifts attention to career change as part of the career decision-making process. This focus is an emerging area of inquiry in the careers literature. This adds to the body of knowledge by identifying, in a South African context, the factors influencing career change and the impact of this on the individual. Interventions for individuals and organisations are suggested.

scholarly journals Investigating the impact of technostress on productivity and overall life satisfaction of managers working at a South African ferrochrome smelting company

2021 ◽  
Vol 19 ◽  
Author(s):  
Daniël J. Le Roux ◽  
Petrus A. Botha
Keyword(s):  
Life Satisfaction ◽  
South African ◽  
Negative Impact ◽  
Negative Relationship ◽  
The Body ◽  
Managerial Implications ◽  
Value Add ◽  
Managerial Employees ◽  
The Impact ◽  
Overall Life Satisfaction

Orientation: Information and Communication Technology (ICT) advances such as computers, tablets, and cell phones allow for information flow like never before, both in terms of speed and volume. But, unfortunately, this has resulted in technostress.Research purpose: To investigate the impact of technostress on the productivity and the overall life satisfaction of managers working in ferrochrome smelters.Motivation for the study: Limited research has been conducted on technostress in a South African context. Most of the researches on technostress were conducted amongst computer professionals and Information Technology (IT) consultants and they did not focus on non-ICT specialists such as managers who are exposed to ICT as a regular part of their workday.Research approach/design and method: This study was conducted within a quantitative paradigm using a correlational design.Main findings: The managers experience low levels of technostress, high levels of IT-enabled productivity, and above-average life satisfaction. No practically significant differences exist for any of the research factors between males and females, whilst techno-complexity and techno-uncertainty increase with age. Technostress does not affect productivity, but a negative relationship exists between technostress and life satisfaction.Practical/managerial implications: Techno-uncertainty and techno-complexity are present amongst older managerial employees. Techno-complexity decreases the self-reported levels of productivity. Strategies such as training and assistance to reduce the techno-complexity for older managerial employees should be considered.Contribution/value-add: This study creates an awareness of the potential negative impact of ICT on productivity and life satisfaction. It contributes to the body of knowledge by quantifying the impact of the managers’ perceived technostress on productivity and life satisfaction.

scholarly journals The impact of job description and career prospect on job satisfaction: A quantitative study in Mauritius

2019 ◽  
Vol 17 ◽  
Author(s):  
Ketan S. Ramhit
Keyword(s):  
Job Satisfaction ◽  
Team Leaders ◽  
Job Description ◽  
Managerial Implications ◽  
Career Prospect ◽  
Value Add ◽  
The Impact ◽  
The Relationship ◽  
Negative Relationships ◽  
Good Career

Orientation: Literature shows that job description and career prospect are connected to job satisfaction and it is seen that, in Mauritius, job description and career prospect impact job satisfaction.Research purpose: The purpose of the study was to determine the relationship between job description, career prospect and job satisfaction in Mauritius.Motivation for the study: It has been noticed that employees are dissatisfied when they perform duties outside their job description and also when they see that they do not have a good career prospect. Despite the existence of several researches, limited research exists in the Mauritian context. The outcome will provide significant relevance to existing knowledge.Research approach/design and method: A quantitative approach was adopted and a survey was conducted in a multinational company in Mauritius. A sample of 132 employees was chosen.Main findings: This research unravelled significant negative relationships between job description, career prospect and job satisfaction. The results revealed that, when duties are not well described or when duties are not in line with current responsibilities, the employees are dissatisfied. Similarly, the greater the chances that employees are not given the opportunity to get promoted, the more they are dissatisfied.Practical/managerial implications: Human resource practitioners, managers and team leaders need to recognise that employee’s moods influence the work pattern in the organisation and a clear job description and an appropriate career plan should exist.Contribution/value-add: Literature on the relationship between job description, career prospect and job satisfaction in the context of Mauritius is almost inexistent. This study will add to existing knowledge.

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