Occupational stress factors as correlates of job performance among some Nigerian industrial workers

PurposeThis study aimed to (1) analyze whether the perceived organizational support (POS) was a significant predictor of performance and stress and (2) explore the mediating role of engagement in these relations.Design/methodology/approachTo test the hypotheses, the authors collected data with 200 working adults in a mandatory quarantine due to COVID-19 pandemic crisis.FindingsThe results showed that the POS contributed to increase engagement, and consequently, job performance. These relations also proved to be significant for stress, because when the POS increased, the work engagement also increased, and as a result decreased occupational stress.Research limitations/implicationsThis study relied on a cross-sectional design. Therefore, future research should consider a daily design to replicate this study and analyze daily fluctuations. Overall, the authors can conclude that work engagement is an affective process through which POS decreases stress and increases performance.Originality/valueThis study tests the mediating effect of work engagement on the link between POS, stress and performance, and its theoretical and practical implications of these findings are discussed.

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Reducing Stress from Workload Compression: Coping Strategies That Work in CPA Firms

Journal of Applied Business Research (JABR) ◽

10.19030/jabr.v16i1.2025 ◽

2011 ◽

Vol 16 (1) ◽

Author(s):

Craig R. Ehlen ◽

G. R. Cluskey, Jr. ◽

Richard A. Rivers

Keyword(s):

Job Performance ◽

Occupational Stress ◽

Job Stress ◽

Management Practices ◽

Job Demands ◽

Contributing Factors ◽

Job Stressors ◽

Accounting Practitioners ◽

Workload Compression ◽

Reducing Stress

Workload compression is characterized by the AICPA (Padwe 1994) as a condition of excessive job demands caused by the 1986 Tax Reform Act (TRA).  The TRA severely limited the ability of businesses to elect other than a calendar year-end reporting for tax purposes.  Consequently, professional accountants find their tax and audit work compressed into the first quarter of each year.  In an earlier study Cluskey and Vaux (1997a) found job stressors, such as excessive job demands, to be contributing factors in causing job stress, which ultimately leads to degraded job performance. Cluskey and Vaux (1997b) also found workload compression to be a possible contributor to occupational stress in professional accountants.  The current study surveyed public accountants in both October (slack season) and February (busy season).  The study found that standard indicators of job stress were no greater in February than in October, indicating that workload compression does not contribute additional occupational stress in accounting practitioners.  Subsequent interviews with the participants revealed that the firms in this study have incorporated specific management practices to help their employees cope with the extremely high job demands during this period of workload compression, which may help explain these unexpected results.

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The effect of role ambiguity and role conflict on job performance in the hotel industry: the mediating effect of job satisfaction

Tourism & Management Studies ◽

10.18089/tms.2021.170104 ◽

2021 ◽

Vol 17 (1) ◽

pp. 45-58

Author(s):

Engin Unguren ◽

◽

Serdar Arslan ◽

Keyword(s):

Job Satisfaction ◽

Job Performance ◽

Role Conflict ◽

Structural Equation ◽

Role Ambiguity ◽

Mediating Effect ◽

Stress Factors ◽

Equation Modeling ◽

Future Research ◽

Hotel Employees

Accommodation businesses are stressful workplaces due to their dynamic and demanding work environment. Role ambiguity and role conflict are major stress factors for hotel employees, causing low levels of satisfaction and performance and high levels of turnover. The main purpose of this study was to explore the mediating effect of job satisfaction on the relationship between role conflict, role ambiguity, and job performance. The data was collected through fully structured questionnaires from employees working in 3, 4 and 5 star hotels in Alanya, one of the leading tourism destinations in Turkey. The data was analyzed via structural equation modeling. The results revealed that both role conflict and role ambiguity have direct negative influences on job performance and job satisfaction for hotel employees. Moreover, it was also proved that job satisfaction mediates the effect of role conflict and role ambiguity on job performance. In line with the findings, theoretical and managerial implications, contributions, limitations, and future research directions were discussed. It was implied that role stress factors must be addressed seriously by hotel managers in order to increase job performance.

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Occupational Stress and Burnout Syndrome among ICU Nurses. A Prospective Observational Study

Central European Annals of Clinical Research ◽

10.35995/ceacr1010003 ◽

2019 ◽

Vol 1 (1) ◽

pp. 1

Author(s):

Petru Cotrau ◽

Viviana Hodosan ◽

Adriana Vladu ◽

Călin Timar ◽

Lucia Daina ◽

...

Keyword(s):

Job Satisfaction ◽

Intensive Care ◽

Occupational Stress ◽

Human Services ◽

Maslach Burnout Inventory ◽

Stress Factors ◽

Burnout Syndrome ◽

Stress Scale ◽

Overall Job Satisfaction

Nurses in Intensive Care Units (ICU) may be exposed to considerable stress of work. High levels of stress in ICU nurses affect the quality of nursing and the quality of life at work. Determination of occupational stress levels, burnout syndrome and overall job satisfaction among ICU nurses. The research was conducted in Intensive Care Unit of Emergency Clinical County Hospital of Oradea, Romania. Data were collected from the questionnaires, 29 nurses (of the 35) were selected for this study. Professional stress factors have been assessed through Expanded Nurses Stress Scale (ENSS), burnout syndrome through Maslach Burnout Inventory-Human Services Survey (MBI-HSS), while overall job satisfaction was measured by a 7-step Likert scale. The highest levels of stress were associated with workload and conflicts with other health professionals, professional relationship between nurses have been described as the least stressful. About burnout levels: a high score for emotional exhaustion and depersonalization, and a low score for professional achievements. Professional satisfaction has reached an average level. The fidelity of the scales was verified by the Cronbach’s alfa coefficient: Expanded Nurses Stress Scale (ENSS) (0.98) and Maslach Burnout Inventory-Human Services Survey (MBI-HSS) (0.73).

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Emotional Intelligence, Occupational Stress and Job Performance in the Romanian Banking System: A Case Study

Management Dynamics in the Knowledge Economy ◽

10.25019/mdke/7.3.03 ◽

2013 ◽

Vol 7 (3) ◽

pp. 322-335 ◽

Cited By ~ 1

Author(s):

Ramona-Ioana TĂNĂSESCU ◽

◽

Ramona LEON ◽

Keyword(s):

Emotional Intelligence ◽

Job Performance ◽

Occupational Stress ◽

Banking System ◽

System A

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Occupational Stress, Burnout, and Professional Support in Nurses Working with Dying Patients

OMEGA - Journal of Death and Dying ◽

10.2190/t6by-20mk-pmy4-b3ty ◽

1996 ◽

Vol 32 (2) ◽

pp. 93-109 ◽

Cited By ~ 28

Author(s):

Anne Plante ◽

Louise Bouchard

Keyword(s):

Palliative Care ◽

Occupational Stress ◽

Medical Oncology ◽

Professional Support ◽

Stress Factors ◽

Metropolitan Region ◽

Staff Burnout ◽

Dying Patients ◽

The Relationship ◽

And Training

Nurses working with dying people are exposed to numerous stress factors. Their occupational stress may be so important as to lead to burnout. The aim of the present study is to examine the relationship among occupational stress, burnout, and professional support in nurses working with patients dying from cancer. The study has taken place in four palliative care and three medical oncology units of the Montreal metropolitan region. In all, seventy-six nurses of the N nurses fitting the entrance criteria of the study were selected. Participants completed a French version of the following instruments: the Occupational Stress of Nurses Working with Dying Patients, the Jones Staff Burnout Scale for Health Professionals and the Professional Support Scale. Results indicate that there is a significant relationship between occupational stress and burnout ( r = 0.462, p < 0.001) and between professional support and burnout ( r = −0.449, p < 0.001). Further, the results showed that the level of occupational stress and burnout was significantly lower for the palliative care nurses who received significantly more professional support than their colleagues working in medical oncology units. Professional support and training for nurses working with patients dying from cancer should be implemented in order to minimize the development of burnout.

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