Human Factors Issues Raised by the Proposed Introduction of GSM Radio Telecommunications into the UK Rail Environment

2017 ◽  
pp. 131-142
Author(s):  
Mark Young ◽  
James Jenkinson
Keyword(s):  
2020 ◽  
Vol 31 (1-2) ◽  
pp. 44-50
Author(s):  
Carolina Relvas Britton ◽  
Gareth Hayman ◽  
Nicola Stroud

One of the priorities at our large Operating Theatres Department is to support awareness and basic education of the multi-disciplinary teams in clinical Human Factors, to help build competence and capacity in healthcare towards a resilient system. From May 2019 until February 2020, our Human Factors Champions embarked on a project called Observation of Non-technical Skills and Teamwork in the operating theatres (ONSeT), to monitor and evaluate the benefits of local Human Factors education. In September 2020, six months after the COVID-19 pandemic hit the UK and caused a major disruption of surgical services, we decided to investigate the usefulness of the project and the impact of COVID-19 in the operating theatres, looking through the eyes of the Human Factors Champions. Results pointed to a consensus about ONSeT having helped during the pandemic, with regards to how teams worked and in enabling team leaders to be more responsive. Human Factors Champions found that feedback on performance was received in a non-threatening way and observation of performance became ‘second nature’. As organisations need to develop critical thinking, we think that the ONSeT project has helped us build some capacity for this, from the front-line onwards.


2020 ◽  
pp. bmjmilitary-2020-001487 ◽  
Author(s):  
Jonathan Blair Thomas Herron ◽  
CM Ferris ◽  
AD Gilliam

IntroductionIncreasing healthcare sector litigation, accountability and governance has resulted in the identification of human factors (HF) as a common source of error. Both NHS and military doctors must have awareness of HF to enhance safety and productivity. There is limited published evidence examining knowledge of HF in these two healthcare professional groups.MethodsDoctors of all grades and specialties across the NHS and 3 military groups including the Defence Deanery within the UK were invited to complete a 10-item web-based survey. Questions focused on training undertaken, HF knowledge and potential future training needs.ResultsThe survey link was emailed to 250 military and 1400 NHS doctors, 191 military and 776 NHS responded (response rate: 76% and 55%, respectively). Military doctors above foundation trainees are more familiar with HF, have had more training and recognise a requirement for additional training. Military foundation trainees had similar responses to their NHS colleagues. Doctors who had not undertaken any HF training are less likely to appreciate its value, with almost 60% of senior NHS doctors reporting no training. Foundation trainees have more training in HF than their senior peers when military seniors are excluded and more frequently identified a need for further training. Junior doctors identified stress, fatigue, communication and leadership more frequently, with seniors identifying work environment and music in theatre correctly more often.ConclusionNon-training grade doctors are less likely to seek HF training. Military doctors are more familiar with HF and have undertaken more training. Given the role of HF in communication, human error, potential litigation, stress, conflict and gross negligence manslaughter convictions, further education is vital.


2019 ◽  
Vol 10 (2) ◽  
pp. 160-166 ◽  
Author(s):  
Srivathsan Ravindran ◽  
Siwan Thomas-Gibson ◽  
Sam Murray ◽  
Eleanor Wood

Patient safety incidents occur throughout healthcare and early reports have exposed how deficiencies in ‘human factors’ have contributed to mortality in endoscopy. Recognising this, in the UK, the Joint Advisory Group for Gastrointestinal Endoscopy have implemented a number of initiatives including the ‘Improving Safety and Reducing Error in Endoscopy’ (ISREE) strategy. Within this, simulation training in human factors and Endoscopic Non-Technical Skills (ENTS) is being developed. Across healthcare, simulation training has been shown to improve team skills and patient outcomes. Although the literature is sparse, integrated and in situ simulation modalities have shown promise in endoscopy. Outcomes demonstrate improved individual and team performance and development of skills that aid clinical practice. Additionally, the use of simulation training to detect latent errors in the working environment is of significant value in reducing error and preventing harm. Implementation of simulation training at local and regional levels can be successfully achieved with collaboration between organisational, educational and clinical leads. Nationally, simulation strategies are a key aspect of the ISREE strategy to improve ENTS training. These may include integration of simulation into current training or development of novel simulation-based curricula. However used, it is evident that simulation training is an important tool in developing safer endoscopy.


2017 ◽  
Vol 36 (1) ◽  
pp. 23-39 ◽  
Author(s):  
William L Allen ◽  
Bastian A Vollmer

How do border security practitioners engage with data and technology, and what difficulties or limitations arise from these engagements? Responding to calls for critically examining how technological ‘solutions’ are enacted, we analyse the notion of e-Borders in the UK context as an assemblage comprising abstract conditions, concrete objects, and agents whose roles often manifest themselves through perceptions and practices. We draw upon interviews with former and currently serving senior staff from the UK Home Office, UK Border Force, intelligence services, and private sector suppliers. Practitioners’ reflections reveal how political, social, and human factors—including intuition and management cultures—both construct the e-Border assemblage and introduce discontinuities and frictions within it. Using a more tightly specified theory of assemblage, we highlight how human agents contribute to datafied phenomena like border control. In total, our study emphasises how assemblages are dynamic, never entirely coherent, and always being re-made.


Author(s):  
Sue Hignett ◽  
Janette Edmonds ◽  
Tracey Herlihey ◽  
Laura Pickup ◽  
Richard Bye ◽  
...  

Abstract Background This paper describes a rapid response project from the Chartered Institute of Ergonomics & Human Factors (CIEHF) to support the design, development, usability testing and operation of new ventilators as part of the UK response during the COVID-19 pandemic. Method A five-step approach was taken to (1) assess the COVID-19 situation and decide to formulate a response; (2) mobilise and coordinate Human Factors/Ergonomics (HFE) specialists; (3) ideate, with HFE specialists collaborating to identify, analyse the issues and opportunities, and develop strategies, plans and processes; (4) generate outputs and solutions; and (5) respond to the COVID-19 situation via targeted support and guidance. Results The response for the rapidly manufactured ventilator systems (RMVS) has been used to influence both strategy and practice to address concerns about changing safety standards and the detailed design procedure with RMVS manufacturers. Conclusion The documents are part of a wider collection of HFE advice which is available on the CIEHF COVID-19 website (https://covid19.ergonomics.org.uk/).


2013 ◽  
Vol 53 (2) ◽  
pp. 444
Author(s):  
Ronny Lardner

There is an increasing emphasis on the importance of managing human factors to achieve improved safety and business performance in the chemical process industries and resource sector. Major process safety accidents, including those at Texas City, Varanus Island and Montara have again highlighted the importance of addressing this aspect of performance. Recently the National Offshore Petroleum Safety and Environmental Management Authority (NOPSEMA) announced an additional focus on human factors as part of their regulatory activities, noting that these factors are relevant to performance across safety, integrity, and environmental management. This extended abstract explains how the subject of human factors in process safety has been defined in the UK, categorised by the top 10 key topics. How this targeted approach helps manage this aspect of process safety performance is also discussed. Finally, this extended abstract shows how safety culture and behavioural safety are not the same as human factors. Case studies of the oil and gas industry show how attending to the top 10 delivers benefits by strengthening the effectiveness of management systems, and improving human reliability. This extended abstract directs the reader to a range of high-quality, open-source research, guidance, tools, and techniques to improve across the top 10 human-factors subjects in process safety.


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