Community-Oriented Policing and Problem Solving

This study surveyed 198 police officers of a single police department in Texas regarding their attitudes about the practice of community‐oriented policing (COP) and its characteristics. Training on COP, rather than training duration, was found to affect officers’ attitudes toward accepting COP programs. Using Cordner’s four definitive dimensions of community policing (i.e. philosophical, strategic, tactical, and organizational) as a model, findings indicate that officers have familiarized themselves with the tactical dimension the most, especially the police‐citizen partnership and problem‐solving elements, while giving lowest priority to the information element of the organizational dimension. Others including the broader police function, personal service, and positive interaction elements are also less emphasized. The study reveals several problems the officers see as setbacks in implementing community policing and concludes that all of the COP characteristics must be looked at in the context of a whole system rather than as separate individual elements.

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Quality over Quantity: Assessing the Impact of Frequent Public Interaction Compared to Problem-Solving Activities on Police Officer Job Satisfaction

Policing A Journal of Policy and Practice ◽

10.1093/police/pay033 ◽

2018 ◽

Vol 14 (2) ◽

pp. 526-541

Author(s):

Victoria A Sytsma ◽

Eric L Piza

Keyword(s):

Job Satisfaction ◽

Problem Solving ◽

Police Officer ◽

Police Officers ◽

Primary Response ◽

Job Assignment ◽

The Public ◽

Calls For Service ◽

Community Oriented Policing ◽

The Impact

Abstract Research outside the field of policing has shown that job satisfaction predicts job performance. While policing research has demonstrated performing community-oriented policing (COP) activities generally improves police officer job satisfaction, the mechanism through which it occurs remains unclear. This study contributes to the community-policing literature through a survey of 178 police officers at the Toronto Police Service. The survey instrument measures the mechanism through which job satisfaction is impacted. Results indicate that primary response officers are more likely to be somewhat or very unsatisfied with their current job assignment compared with officers with a COP assignment—confirming what previous research has found. Further, those who interact with the public primarily for the purpose of engaging in problem-solving are more likely to be very satisfied with their current job assignment compared with those who do so primarily for the purpose of responding to calls for service. Engaging in problem-solving increases the odds of being very satisfied in one’s job assignment, and the combination of frequent contacts with the public and problem-solving is less important than problem-solving alone. The implications of the study findings for COP strategies are discussed.

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An Evaluation of Community Oriented Policing (COP) Mechanism: Partnership and Problem Solving. Case Study: Bandar Baru Sri Pinang, Pulau Pinang. Part 1: Literature Review & Methodology

The International Journal of Social Sciences and Humanities Invention ◽

10.18535/ijsshi/v5i4.03 ◽

2018 ◽

Vol 5 (4) ◽

pp. 4558-4564

Author(s):

Mohammad Mujaheed Hassan ◽

Aldrin Abdullah

Keyword(s):

Problem Solving ◽

Community Involvement ◽

Police Force ◽

Law And Order ◽

Community Oriented Policing ◽

Police Agencies ◽

Community Residents ◽

Working Together

The community-oriented policing concept is essence of collaboration between the police force sand the community residents that identifies and solves problems. With the police is no longer the sole guardians of law and order, community and police become actives allies in the effort to enhance the safety and the quality of the neighborhood. Basically, community policing is not a program or a series of programs. It is a philosophy, a belief that by working together the police and the community can accomplish what neither can accomplish alone. It is involves a rethinking of the role of the police and a restructuring of the police force. However, according to Friedmann (1992), the major weakness of earlier community oriented policing programs is that the police agencies did not allow or support community involvement in various crime prevention efforts. The community seems like to imply a group of people with a common history and understandings and sense of themselves as “us” and outsider as “them”. The paper therefore offers an examination of the partnership component between police and community residents towards problem solving.

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