personal service
Recently Published Documents


TOTAL DOCUMENTS

247
(FIVE YEARS 45)

H-INDEX

15
(FIVE YEARS 2)

2021 ◽  
Author(s):  
◽  
Bevan John Shortridge

<p>The objective of this research was to examine how liaison librarians interacted with their academic departments, and what factors impacted on their interaction. Interviews were conducted with twelve liaison librarians at an academic institution and documents such as web pages were examined. Among the techniques employed by liaison librarians were emails, newsletters, creation of course resource web pages, provision of teaching sessions and personal visits to departments. Librarians concentrated on different techniques in response to perceptions of what worked for the academic department. As librarians became established in their role they needed to balance the need to liaise with the significant time commitment involved in the delivery of the service. Liaison librarians regarded personal contact as extremely important to establishing and maintaining relationships. This could be difficult the further the liaison librarian was physically located from a department. Some librarians saw the standardization of procedures across the library system offered a barrier to the personal service they offered to academics. The small sample interviewed cannot be regarded as being applicable to all liaison librarians in all academic institutions. However, the study is a beginning point, and further research in this neglected area is needed.</p>


2021 ◽  
Author(s):  
◽  
Bevan John Shortridge

<p>The objective of this research was to examine how liaison librarians interacted with their academic departments, and what factors impacted on their interaction. Interviews were conducted with twelve liaison librarians at an academic institution and documents such as web pages were examined. Among the techniques employed by liaison librarians were emails, newsletters, creation of course resource web pages, provision of teaching sessions and personal visits to departments. Librarians concentrated on different techniques in response to perceptions of what worked for the academic department. As librarians became established in their role they needed to balance the need to liaise with the significant time commitment involved in the delivery of the service. Liaison librarians regarded personal contact as extremely important to establishing and maintaining relationships. This could be difficult the further the liaison librarian was physically located from a department. Some librarians saw the standardization of procedures across the library system offered a barrier to the personal service they offered to academics. The small sample interviewed cannot be regarded as being applicable to all liaison librarians in all academic institutions. However, the study is a beginning point, and further research in this neglected area is needed.</p>


2021 ◽  
Vol 64 (3) ◽  
pp. 60-67
Author(s):  
Katherine Paphitis ◽  
David Ryding ◽  
Colin MacDougall ◽  
Sandra Callery ◽  
Barbara Catt ◽  
...  

Objectives Aesthetic services can pose a potential risk of infection to clients if instruments are not discarded or reprocessed after each use. Public health inspectors (PHIs) inspect personal service settings (PSS) to monitor compliance with infection prevention and control (IPAC) requirements. This study aimed to assess the prevalence of various IPAC infractions in Ontario PSS that were identified during routine compliance inspections and whether these were similar to those identified during investigations in these settings in which an IPAC lapse was deemed to exist. Methods PSS inspection results were analyzed from three public health units (PHUs) in Ontario in 2018. Premises were grouped into three premises types (hairdressing/barbering, aesthetics, and body modification) and infractions from 16 IPAC compliance categories were compared. Results of IPAC lapse investigations for all of Ontario were also compared across premises types. Results There were 5,386 inspections conducted in 4,483 PSS by three PHUs in 2018. PSS offering aesthetics were most likely to have infractions identified. Common infractions were related to inappropriate reuse of single-use and reusable instruments. Of the 121 IPAC lapses reported by PHUs in 2018, 52 (43.0%) were in PSS, and 73.1% of these were associated with nail salons/spas. Conclusions Operators could benefit from increased awareness of infection control best practices and the potential for infections to occur if these are not followed. PHIs could consider an alternate frequency of PSS inspection to increase operator education and compliance with minimum IPAC requirements.


2021 ◽  
pp. 089124162110489
Author(s):  
Ara A. Francis

The emerging occupations of end-of-life doula and death midwife are part of a growing sector of personal service jobs. Designed to support, educate, and empower dying people and their loved ones, these new roles entail both the commodification of women’s unpaid labor and a repositioning of the paid work typically done by marginalized women. This study examines the identity talk of 19 occupational pioneers and focuses on the relationship between gender, class, race, and efforts to secure occupational legitimacy. Findings suggest that, in an effort to mitigate tensions stemming from the professionalization of feminized work, these pioneers strategically embrace a feminine occupational identity in ways that code their labor as White and middle class.


2021 ◽  
pp. 1-12
Author(s):  
Michael Jefferson

Each Concentrate revision guide is packed with essential information, key cases, revision tips, exam Q&As, and more. Concentrates show you what to expect in a law exam, what examiners are looking for, and how to achieve extra marks. This chapter discusses the concept of employment status. Topics covered include the reasons for distinguishing employees from other types of worker; statutory definitions of employee and worker; and the courts’ and tribunals’ approach to identifying employees. The tests for employment status are stated, concentrating on mutuality of obligations and personal service. Discussion centres on zero hours contracts, agency workers, and the gig economy.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Zhenlin Pan

PurposeThe purpose of this study was to explore the relationship between paradoxical leadership and organizational citizenship behaviour (OCB), including the serial mediating role of a paradoxical mindset and personal service orientation, by applying social cognitive theory and planned behaviour theory.Design/methodology/approachThe hypotheses proposed in this study were empirically tested using data from 411 supervisor–subordinate paired samples from six Chinese enterprises at two time points. The bootstrap method was applied using PROCESS macro v 3.3 for SPSS 24.0 software.FindingsThe results demonstrate the following relationships: paradoxical leadership positively affects OCB; paradoxical mindset significantly mediates the relationship between paradoxical leadership and OCB; personal service orientation significantly mediates the relationship between paradoxical leadership and OCB; and paradoxical mindset and personal service orientation play serial mediating roles in the relationship between paradoxical leadership and employees' OCB.Practical implicationsThe results of this study show that managers' paradoxical leadership behaviours can effectively stimulate employees' OCB, which in turn influence employees' attitudes and behavioural intentions towards conflict.Origin/valueThis study enriches the antecedents of OCB and the consequences of paradoxical leadership. From an attitude and behaviour perspective, this study explores the internal transmission path of the impact of paradoxical leadership on employee behaviour and expands existing research on intermediary mechanisms.


2021 ◽  
Vol 47 (04) ◽  
pp. 216-223
Author(s):  
Anthony Li ◽  
Stéphanie Parent ◽  
Azim Kasmani ◽  
T Hugh Guan ◽  
Kieran Moore

Background: During the coronavirus disease 2019 (COVID-19) pandemic, Ontario created a three-phase reopening framework for the economy. Outbreaks were expected at each phase. One week after Phase Two of reopening in the provincial public health administration region of Kingston, Frontenac, Lennox and Addington (KFL&A), a positive case was reported after three weeks of zero new COVID-19 cases. The objective of this report is to describe this COVID-19 outbreak, linked to a personal service setting (PSS), and the public health response to contain the outbreak. Methods: The outbreak investigation included all COVID-19 cases in KFL&A between June 20, 2020 and July 3, 2020. Public health inspectors and nurses were rapidly deployed to inspect the PSS. A multimodal approach to high-volume testing involved fixed assessment centres, drive-through testing capacity and targeted testing at the outbreak site. Testing was conducted through a real-time polymerase chain reaction assay at the local Public Health Ontario laboratory. Results: Thirty-seven cases were associated with the outbreak: 38% through direct PSS exposure; 32% through household contact; and 30% through social and workplace contact. A superspreading event contributed to 38% of total cases. The majority of cases were in the low to mid-quintiles when analyzed for material deprivation. Testing rates increased four-fold compared to the prior baseline weeks in response to media attention and public health messaging, resulting in a low percent positivity. Conclusion: The interplay of aggressive accessible testing, quick lab turnaround time, contact tracing within 24 hours of positive laboratory results as per provincial standards, frequent public communication, rapid inspections, mandatory self-isolation and face coverings were measures successful in halting the outbreak. Inspections or self-audits should be required at all PSSs prior to reopening and outbreak management must work with PSSs to reduce the possibility of superspreading events.


2021 ◽  
Vol 11 (1) ◽  
pp. 46-59
Author(s):  
Nita Wanda Sari

The research purpose determines that consumers preferences for online and offline shopping at different shopping experience and determine products which choose consumers for online and offline shopping at different shopping experience. The research uses qualitative descriptive analysis obtained from the result of questionnaire through interviews with the respondent based on categories of some profession who have done shopping online or offline in Medan City. The finding of the research shows Mean Ratings of the people choose the shopping attributes such as Enjoy Shopping, Shop Quickly, Large Selection and Best Price by online shopping while the shopping attributes such as See-Touch Handle, Personal Service, Speedy Delivery and No-hassle Exchange by offline shopping. The products such as Airlines Tickets, Clothes, Elektronics Products, Health and Grooming, and other products (Shoes, Bags, Scarfs, Wallets, Accessories, Foods, Movie Vouchers and Underwear) consumers choose by online shopping. In the other hand, the people choose offline shop the products such as Books, CDs, Computer Software and Sporting Goods. The correlation value is 0.937 for the search stages and purchase stages, it means thathas the significant correlation value when the consumers choose the online and offline shopping with value of signification 0.01.


2021 ◽  
pp. 327-344
Author(s):  
Richard Taylor ◽  
Damian Taylor

Without assuming prior legal knowledge, books in the Directions series introduce and guide readers through key points of law and legal debate. Questions, diagrams and exercises help readers to engage fully with each subject and check their understanding as they progress. This chapter considers remedies that directly address the issue of providing the innocent party with the performance that was expected. Their use depends on a number of factors, which means that they are not universally available, and that the claimant will therefore often be left to his remedy in damages. The discussions cover actions for the price or other agreed sum, the rule in White and Carter v McGregor, affirmation and anticipatory breach. The chapter goes on to discuss specific performance and injunctions and the tests of damages being inadequate, mutuality plus other factors such as personal service contracts and the relevance of the need for supervision.


Sign in / Sign up

Export Citation Format

Share Document