Quality over Quantity: Assessing the Impact of Frequent Public Interaction Compared to Problem-Solving Activities on Police Officer Job Satisfaction

2018 ◽  
Vol 14 (2) ◽  
pp. 526-541
Author(s):  
Victoria A Sytsma ◽  
Eric L Piza
Keyword(s):  
Job Satisfaction ◽  
Problem Solving ◽  
Police Officer ◽  
Police Officers ◽  
Primary Response ◽  
Job Assignment ◽  
The Public ◽  
Calls For Service ◽  
Community Oriented Policing ◽  
The Impact

Abstract Research outside the field of policing has shown that job satisfaction predicts job performance. While policing research has demonstrated performing community-oriented policing (COP) activities generally improves police officer job satisfaction, the mechanism through which it occurs remains unclear. This study contributes to the community-policing literature through a survey of 178 police officers at the Toronto Police Service. The survey instrument measures the mechanism through which job satisfaction is impacted. Results indicate that primary response officers are more likely to be somewhat or very unsatisfied with their current job assignment compared with officers with a COP assignment—confirming what previous research has found. Further, those who interact with the public primarily for the purpose of engaging in problem-solving are more likely to be very satisfied with their current job assignment compared with those who do so primarily for the purpose of responding to calls for service. Engaging in problem-solving increases the odds of being very satisfied in one’s job assignment, and the combination of frequent contacts with the public and problem-solving is less important than problem-solving alone. The implications of the study findings for COP strategies are discussed.

Cultivation theory: The impact of crime media's portrayal of race on the desire to become a U.S. police officer

2021 ◽  
pp. 146135572110365
Author(s):  
Wendi Pollock ◽  
Natalia D Tapia ◽  
Deborah Sibila
Keyword(s):  
Social Cognition ◽  
Law Enforcement ◽  
Police Officer ◽  
Police Officers ◽  
Deadly Force ◽  
Cultivation Theory ◽  
Implicit Biases ◽  
Current Article ◽  
The Impact

The death of George Floyd on 25 May 2020 again left people asking why U.S. police officers so commonly resort to the use of deadly force when interacting with Black individuals. The current article proposes that media, combined with cultivation theory and social cognition concepts may create implicit biases that are potential contributors to this problem. Police officers have a greater vulnerability to these biases because intake of crime-related media positively predicts their interest in selecting law enforcement as a career. Other predictors of an interest in working in law enforcement, and implications of these findings, are discussed.

scholarly journals The Impact of Organizational Commitment on Job Satisfaction: A Study of Employees at Nigerian Universities

2012 ◽  
Vol 2 (2) ◽  
pp. 1 ◽  
Author(s):  
Bola Adekola
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Public Universities ◽  
Turnover Intentions ◽  
Private Universities ◽  
Private University ◽  
Public And Private ◽  
The Public ◽  
Significant Difference ◽  
The Impact

Researchers have hypothesized that there is a significant difference in the degree of Organizational commitment in Public and Private Universities. This was tested in the Public and Private University system to ascertain the veracity of this hypothesis. Data were collected from 150 employees consisting of academic and Administrative and technical staff from both the public Universities and the Private Universities. The results revealed that employees in Public Universities have greater degree of organizational commitment in comparison to Private Universities. Also, job satisfaction increases or decreases based on increase or decrease in organizational commitment. Obtained results were in the line of the hypotheses. In terms of organizational commitment; a significant difference was noticed between Public and Private Universities. Against expectation, employees of Public Universities exhibited higher degree of organizational commitment as compared to those of Private Universities. Most importantly, organizational commitment is being proven as the catalyst for enhancing job satisfaction level of employees.   Keywords: Organization’s Goals, Performance, Effectiveness, Leadership Styles, Trust within the Organization, Employment Status, Training, Turnover Intentions.

Police Officer Job Satisfaction

2012 ◽  
Vol 15 (2) ◽  
pp. 157-176 ◽  
Author(s):  
Richard R. Johnson
Keyword(s):  
Job Satisfaction ◽  
Police Officer ◽  
Police Officers ◽  
Demographic Characteristics ◽  
Three Dimensions ◽  
Task Characteristics ◽  
Organizational Environment ◽  
Law Enforcement Agencies ◽  
Principal Source ◽  
Job Task

The literature on police officers’ job satisfaction to date has focused primarily on individual officers’ demographic characteristics, while a few recent studies have demonstrated that officers’ job task characteristics are a principal source of job satisfaction. The present study expanded on this prior research by simultaneously analyzing three dimensions of correlates of job satisfaction: officers’ demographic characteristics, officers’ job task characteristics, and officers’ organizational environment characteristics. This was the first such study to include the dimension of organizational characteristics in the study of police officer job satisfaction. The analysis of survey data from a sample of patrol officers from 11 law enforcement agencies in the southwestern United States suggested that the officers’ job task characteristics were a principal source of job satisfaction. Organizational environment characteristics also played an important, but weaker, role in the shaping of officer job satisfaction.

scholarly journals Job satisfaction from leadership perspective

2018 ◽  
Vol 12 (1) ◽  
pp. 363-373 ◽  
Author(s):  
Fazal Haleem ◽  
Muhammad Jehangir ◽  
Muhammad Khalil-Ur-Rahman
Keyword(s):  
Job Satisfaction ◽  
Transformational Leadership ◽  
Target Population ◽  
Full Potential ◽  
Transformational Leaders ◽  
Intellectual Stimulation ◽  
The Public ◽  
Public Sectors ◽  
The Impact ◽  
Goals And Objectives

Abstract Transformational leaders encourage their subordinates to achieve organizational goals and objectives and to reach their full potential by providing the needed resources. This increasing influence of transformational leaders on employees instigated us to find out the impact of transformational leadership on employees’ job satisfaction. The study was conducted in the public sectors universities of KPK, Pakistan. A sample size of 130 employees was selected using convenient sampling techniques. The data was collected from grade 16 and upper level of employees in the universities. Initially, 130 questionnaires were sent out to the target population for their participation in the survey; out of which 100 filled questionnaires were received forming percentage of 76.92%. These 100 properly filled questionnaires were used for statistical analysis. Both descriptive and advance multivariate statistical, correlation and regression analysis, were conducted to get a feel for the data and to test the postulated hypothesis respectively. Findings of the study revealed that there was non-significant influence of transformational leadership in terms of idealized influence, individualized consideration, and inspirational motivation on employees’ job satisfaction in the public sectors universities of KPK, Pakistan. However, the intellectual stimulation type of leadership had positive and significant impact on employees’ job satisfaction. The paper contributes to the literature review in context of non-forprofit organizations in a developing country and provides implications for universities’ executives to pay more attention to intellectual stimulation type of leadership to increase employees’ satisfaction and thus help achieve the universities goals and objectives.

Body Cameras and Policing

2019 ◽  
Author(s):  
Bryce Elling Peterson ◽  
Daniel S. Lawrence
Keyword(s):  
Civil Rights ◽  
Police Officers ◽  
Strong Support ◽  
Community Relations ◽  
Privacy Concerns ◽  
The Public ◽  
The People ◽  
Citizen Complaints ◽  
Police Community Relations ◽  
The Impact

Body-worn cameras (BWCs) are small devices that police officers can affix to their person—in a head-, shoulder-, or chest-mounted position—that can audio and video record their interactions with community members. BWCs have received strong support from the public and, in recent years, widespread buy-in from police leadership and officers because of their ability to improve accountability and transparency and enhance the collection of evidence. Implementation guidelines recommend that officers activate their BWCs during each officer–citizen interaction and inform the people they encounter that they are being recorded. Early research on this technology found that officers equipped with body cameras were significantly less likely to engage in force and receive citizen complaints. However, more recent studies with larger samples have had mixed findings about the impact of body cameras on use of force, citizen complaints, and other police activities and behaviors. Numerous legal and ethical considerations are associated with BWCs, including their implications for privacy concerns and public disclosure. However, police officials, policymakers, civil rights groups, and the public must continue to weigh these privacy concerns against the potential for BWCs to enhance police accountability and transparency. Future scholarship should focus on the degree to which BWCs can improve police–community relations and yield valuable evidence for both criminal cases and internal investigations.

Community policing: training, definitions and policy implications

2002 ◽  
Vol 25 (4) ◽  
pp. 709-725 ◽  
Author(s):  
Sutham Cheurprakobkit
Keyword(s):  
Problem Solving ◽  
Police Officers ◽  
Community Policing ◽  
Police Department ◽  
Policy Implications ◽  
Personal Service ◽  
Positive Interaction ◽  
Information Element ◽  
Community Oriented Policing

This study surveyed 198 police officers of a single police department in Texas regarding their attitudes about the practice of community‐oriented policing (COP) and its characteristics. Training on COP, rather than training duration, was found to affect officers’ attitudes toward accepting COP programs. Using Cordner’s four definitive dimensions of community policing (i.e. philosophical, strategic, tactical, and organizational) as a model, findings indicate that officers have familiarized themselves with the tactical dimension the most, especially the police‐citizen partnership and problem‐solving elements, while giving lowest priority to the information element of the organizational dimension. Others including the broader police function, personal service, and positive interaction elements are also less emphasized. The study reveals several problems the officers see as setbacks in implementing community policing and concludes that all of the COP characteristics must be looked at in the context of a whole system rather than as separate individual elements.

An Evaluation of a Community-Oriented Policing Program in Taiwan

2017 ◽  
Vol 62 (7) ◽  
pp. 2016-2044 ◽  
Author(s):  
Shih-Ya Kuo ◽  
Yuan-Chin Shih
Keyword(s):  
Job Satisfaction ◽  
Police Officers ◽  
Interrupted Time Series ◽  
Performance Outcomes ◽  
Community Safety ◽  
Rank Test ◽  
Police Performance ◽  
Community Oriented Policing ◽  
Signed Rank Test ◽  
Crime Clearance

This study was conducted to evaluate the effect of a community-oriented policing (COP) by documenting results for 16 quantitative outcome variables, including crime incidents, crime clearance, residents’ subjective feelings regarding police performance and community safety, and job satisfaction among police officers. The statistical techniques used to analyze the data involved ARIMA interrupted time series, t tests, the Wilcoxon paired signed-rank test, and Pearson’s correlation. The quantitative results observed indicated that the program had a positive effect on resident’s perceptions for some police performance outcomes and for job satisfaction among police officers. However, there was only a minimal program effect on crime occurrence, crime clearance, and residents’ perceptions of crime. Using a combination of review of prior research and qualitative interview data collected from 10 local stakeholders, we provided insightful informed actor-based and temporal contextual explanations for the unexpected quantitative findings.

Sign in / Sign up

Export Citation Format

Share Document