scholarly journals BUSINESS INTELLIGENCE ON SUPPLY CHAIN RESPONSIVENESS AND AGILE PERFORMANCE: EMPIRICAL EVIDENCE FROM MALAYSIAN LOGISTICS INDUSTRY

2021 ◽  
Vol 6 (2) ◽  
pp. 31-63
Author(s):  
Kashveenjit Kaur
Keyword(s):  
Supply Chain ◽  
Business Intelligence ◽  
Positive Impact ◽  
Unique Contribution ◽  
Survey Questionnaire ◽  
Logistics Industry ◽  
Business Operation ◽  
Technological Competence ◽  
Managerial Competence ◽  
The Relationship

Purpose: This study examine how BIS implementation affects the agile efficiency of the supply chain with the logistics industry's supply chain responsiveness. As a variable for assessing the relationship and effect on agile efficiency, business intelligence competence (managerial competence, technological competence and cultural competence) and supply chain responsiveness will be investigated. Methodology: A survey questionnaire comprised of 39 questions using the purposive method of sampling used to select the target group and replied to the survey with the outcome of a total of 50 respondents, via SPSS, the data was further analysed to examine the relationship between all variables. Findings: The study finds that (1) business intelligence competence has a significant positive impact on the response to the supply chain, (2) business intelligence competence has a significant positive impact on the supply chain's agile performance, (3) responsiveness to the supply chain has a significant positive impact on agile performance. Unique contribution to theory, practice and policy: This study contributes to enhancing the quality and effectiveness of the business operation of the 3PL service provider, government customs and port department.

The impact of cloud-enabled process integration on supply chain performance and firm sustainability: the moderating role of top management

2018 ◽  
Vol 23 (6) ◽  
pp. 500-517 ◽  
Author(s):  
Himanshu Shee ◽  
Shah Jahan Miah ◽  
Leon Fairfield ◽  
Nyoman Pujawan
Keyword(s):  
Supply Chain ◽  
Information And Communication Technologies ◽  
Structural Equation ◽  
Moderating Effect ◽  
Top Management ◽  
Supply Chain Performance ◽  
Unique Contribution ◽  
Content Type ◽  
The Impact ◽  
The Relationship

PurposeTheorising from the intersection of supply chain and information systems (IS) literature, this study aims to investigate supply chain integration (SCI) as a multidimensional construct in the context of cloud-based technology and explores the effect of cloud-enabled SCI on supply chain performance, which will eventually improve firm sustainability from a resource-based view (RBV). In addition, the moderating effect of top management is explored.Design/methodology/approachUsing cross-sectional survey data collected from a sample of 105 Australian retail firms, this study used structural equation modelling to test the hypothesised relationship of cloud-enabled SCI with performance in a theoretical model.FindingsResults show that cloud-based technology has positive effect on SCI, and the cloud-enabled SCI is positively related to supply chain performance which eventually influenced firm sustainability. Further, top management intervention moderates the relationship between supplier and internal integration with supply chain performance. But it is found to have no moderating effect on the relationship between customer integration and supply chain performance.Practical implicationsRecognising the potential benefits of emerging cloud-based technologies reported in this study, retail managers need to understand that higher order SCI requires the support of cloud-based technology to improve supply chain performance and firm sustainability.Originality/valueThis research extends prior research of information and communication technologies-enabled SCI and its effect on supply chain performance which overly remains inconsistent. In addition, IS literature abounds with discussion on cloud computing technologyper se, and its adoption in supply chain is overly rhetoric. This study fills this gap by conceptualising the multiple dimensions of SCI enabled by cloud-based technology and the way it affects supply chain and firm sustainable performance. Investigating SCI in context of cloud-based technology is a unique contribution in this study. The moderating effect of top management in this decision also adds to the current body of literature.

scholarly journals THE INFLUENCE OF SUPPLIER FAIRNESS PERCEPTION AND TRUST ON THE RELATIONSHIP QUALITY OF AGRICULTURAL PRODUCT SUPPLY CHAIN

2021 ◽  
Author(s):  
YU-LING SUN ◽  
ZE-YU ZHU ◽  
HUI YANG
Keyword(s):  
Supply Chain ◽  
Relationship Quality ◽  
Positive Impact ◽  
Agricultural Product ◽  
Direct Impact ◽  
Fairness Perception ◽  
Supply Chain Relationships ◽  
The Relationship ◽  
Agricultural Supply

Suppliers are important members of the agricultural product supply chain, and their behavior decisions may have a certain impact on the sustainable development of the agricultural product supply chain. From the perspective of agricultural product supplier trust, this paper studies the direct impact of agricultural product supplier trust on relationship quality and the indirect impact of supplier fairness perception on relationship quality. Based on the survey data of agricultural product suppliers, this paper uses the structural equation model method for empirical analysis. The analysis results show that fairness perception and trust perception have a significant positive impact on the quality of agricultural supply chain relationships, among which trust perception has a positive direct impact on the quality of agricultural supply chain relationships, while fairness perception has indirect influence on the quality of agricultural supply chain relationships through trust. In addition, information sharing, price satisfaction, income level and environmental certainty have a significant positive impact on suppliers’ fairness perception. Therefore, sellers comprehensively consider the fairness perception and trust perception of suppliers, which will help improve the relationship quality of the supply chain.

scholarly journals A Revolutionizing Supply-Chain Management

2018 ◽  
Vol 11 (4) ◽  
pp. 84
Author(s):  
Donia Damak
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Business Intelligence ◽  
Service Operations ◽  
Major Elements ◽  
Organizational Systems ◽  
The Internet ◽  
Chain Management ◽  
Promising Application ◽  
The Relationship

Electronic commerce (EC) is possibly the most promising application of information technology witnessed in recent years. It is revolutionizing supply-chain management and has enormous potential for manufacturing, retail and service operations. E-commerce markets are growing at noticeable rates. The online market is expected to grow by 56% in 2015–2020. This paper shows the importance of E-commerce and define it and examines its major elements that link organizational systems. The application of EC in manufacturing, retailing and service operations is examined, and a framework for describing EC components and their role in different areas of an organization is proposed. The first part of the paper discusses challenges and new trends in supply chain business intelligence and provides background research of big data initiatives related to EC. The rest of this paper is from a discussion of the e-commerce impact on supply chain management and the advantages of supply chain management of e-commerce platform. The trend of e-commerce platform is proposed based on the development supply chain management. What will be the effect of the Internet on supply chain? What is the relationship between e-commerce and supply chain management?

scholarly journals Transformational leadership and employees' perception of supply chain integration and organizational performance: The case of textile industry in Vietnam

2021 ◽  
pp. 159-168
Author(s):  
Thi Van Anh Bui ◽  
Thi Thuy Hang Pham ◽  
Xuan Trang Phung ◽  
Cong Thanh Le ◽  
Ngoc Toan Nguyen
Keyword(s):  
Transformational Leadership ◽  
Supply Chain ◽  
Organizational Performance ◽  
Leadership Style ◽  
Textile Industry ◽  
Organizational Innovation ◽  
Positive Impact ◽  
Supply Chain Integration ◽  
The Impact ◽  
The Relationship

The objective of this article is to evaluate the impact of Transformational Leadership on Organizational Innovation, Supply chain Integration and Organizational Performance. Research was carried out on 562 Vietnamese textile and garment enterprises. We use Smart PLS 3.6 software for data analysis. The results show that Transformational Leadership had a positive impact on Organizational Innovation, Supply chain Integration and Organizational Performance. In addition, the Supply chain Integration plays a role as a complete mediate in the relationship between Organizational Innovation and Organizational Performance. Size has a statistically significant moderate role on the relationship between Organizational Innovation and Organizational Performance. Finally, the leader qualification has a statistically significant moderate role in the relationship between Transformational Leadership and Organizational Performance. From the above results, we recommend the leaders of Vietnamese textile and garment enterprises to improve leadership capacity, apply a transformational leadership style to improve organizational performance.

Risk management integration and supply chain performance in ISO 9001-certified and non-certified firms

2019 ◽  
Vol 69 (6) ◽  
pp. 1205-1225 ◽  
Author(s):  
Scott Dellana ◽  
John F. Kros ◽  
Mauro Falasca ◽  
William J. Rowe
Keyword(s):  
Risk Management ◽  
Supply Chain ◽  
Positive Impact ◽  
Mediating Effect ◽  
Iso 9001 ◽  
Supply Chain Performance ◽  
Content Type ◽  
Relationship Of ◽  
The Impact ◽  
The Relationship

Purpose The purpose of this paper is to explore the mediating effect of supply chain risk management integration (RMI) on the relationship between supply chain logistics performance (LP) and supply chain cost performance (CP), as well as on the relationship between LP and supply chain service performance (SP). The impact of CP and SP on overall firm performance (FP) is also explored. ISO 9001-certified firms and non-certified firms are assessed to determine whether superior risk-based thinking, as required in the latest ISO 9001 standard, has a positive impact on the different relationships. Design/methodology/approach A theoretical model is developed and tested based on the participation of 140 supply chain managers. The proposed structural equation model positively relates LP, RMI, CP and SP. RMI is positively linked to CP and SP, while CP and SP are positively related to overall FP. Two subsamples (a group of 63 ISO 9001-certified firms and a group of 77 non-certified firms) are used to evaluate the model. Findings For certified and non-certified firms, LP is positively related to RMI, CP and SP, and SP and CP are positively related to FP. However, for certified firms, RMI partially mediates the relationship of LP with both CP and SP, while for non-certified firms, RMI does not mediate these relationships. The findings suggest that ISO 9001-certified firms are able to leverage RMI efforts to impact positively on supply chain performance, whereas non-certified firms are not. Research limitations/implications The study findings are based on the perceptions of managers. Even though the majority of the 63 certified firms included in this study were ISO 9001:2015 certified, the model results do not differentiate between companies certified to the 2008 version of the standard and the 2015 version (which specifically requires demonstration of risk-based thinking). Practical implications This study suggests that ISO 9001 provides a framework for risk management processes and collaboration with supply chain partners to positively impact the relationship of LP with cost and SP. Originality/value This is one of the first studies to characterize the benefits of using a structured approach for risk-based thinking that is associated with ISO 9001.

Transforming Logistics Pricing

2017 ◽  
Vol 8 (1) ◽  
pp. 40-54
Author(s):  
Jeffrey Drue Peck Jr ◽  
Michael S Gendron ◽  
Tera Black
Keyword(s):  
Decision Making ◽  
Supply Chain ◽  
Supply Chains ◽  
Business Intelligence ◽  
Multivariate Regression ◽  
Raw Materials ◽  
Market Forces ◽  
Logistics Services ◽  
The Cost ◽  
The Relationship

Raw materials and products are moved and created globally through complex supply chains. Within those supply chains, logistics is what enables the goods to move through distribution and to the end consumer. This is what motivates the researchers to examine the logistics portion of the supply chain and attempt to determine the relationship between various market forces and their impact on the cost of logistics. This will be accomplished with transformative analytics techniques, such as multivariate regression modeling, that should enable logistics managers, researchers, and others to better understand the cost of logistics services, and thus impact pricing of goods dependent on those services. In a world where logistics managers rely heavily on “gut feel”, utilizing business intelligence and analytics can better enable decision making.

Sustainability, Risk, and Business Intelligence in Supply Chains

2016 ◽  
pp. 501-538 ◽  
Author(s):  
Merve Er Kara ◽  
Seniye Ümit Oktay Fırat
Keyword(s):  
Risk Management ◽  
Supply Chain ◽  
Supply Chains ◽  
Business Intelligence ◽  
Supply Chain Risk Management ◽  
Sustainable Supply Chain ◽  
Supply Chain Risk ◽  
Chain Management ◽  
Management Concepts ◽  
The Relationship

Sustainable Supply Chain Management has become one of the most important managerial trends nowadays. Companies can optimize their supply chains by integrating risk management and sustainability programs. This chapter explains sustainability and risk management concepts in supply chains and discusses the relationship between these two issues in a multidirectional way. Business Intelligence tools are addressed in terms of their role and importance in supporting the management of supply chains, their risks and sustainability. The aim of the chapter is to provide a background to better understand the link between supply chain risk management, sustainability and business intelligence.

Sustainability, Risk, and Business Intelligence in Supply Chains

2018 ◽  
pp. 1424-1461
Author(s):  
Merve Er Kara ◽  
Seniye Ümit Oktay Fırat
Keyword(s):  
Risk Management ◽  
Supply Chain ◽  
Supply Chains ◽  
Business Intelligence ◽  
Supply Chain Risk Management ◽  
Sustainable Supply Chain ◽  
Supply Chain Risk ◽  
Chain Management ◽  
Management Concepts ◽  
The Relationship

Sustainable Supply Chain Management has become one of the most important managerial trends nowadays. Companies can optimize their supply chains by integrating risk management and sustainability programs. This chapter explains sustainability and risk management concepts in supply chains and discusses the relationship between these two issues in a multidirectional way. Business Intelligence tools are addressed in terms of their role and importance in supporting the management of supply chains, their risks and sustainability. The aim of the chapter is to provide a background to better understand the link between supply chain risk management, sustainability and business intelligence.

Transformative Analytics and Logistics Pricing

2019 ◽  
pp. 275-290
Author(s):  
Jeffrey Drue Peck Jr. ◽  
Michael S. Gendron ◽  
Tera Black
Keyword(s):  
Decision Making ◽  
Supply Chain ◽  
Supply Chains ◽  
Business Intelligence ◽  
Multivariate Regression ◽  
Raw Materials ◽  
Logistics Services ◽  
Analytical Perspective ◽  
The Cost ◽  
The Relationship

Raw materials and products are moved and created globally through complex supply chains. Within those supply chains, logistics is what enables the goods to move through distribution and reach the end consumer. Being such a widely used process, this is what motivates the researchers to examine the logistics portion of the supply chain from an analytical perspective and attempt to determine the relationship between various market forces and their impact on the cost of logistics. This will be accomplished with transformative analytics techniques, such as multivariate regression modeling focusing on areas such as directionality and precipitation. That should enable logistics managers, researchers, and others to better understand the factors that go into the cost of logistics services, and thus impact pricing of goods dependent on those services. In a world where logistics managers rely heavily on “gut feel,” utilizing business intelligence and analytics can better enable decision making.

Does guanxi influence product performance and customer loyalty?

2018 ◽  
Vol 12 (3) ◽  
pp. 233-252 ◽  
Author(s):  
Man Zhang ◽  
Janet Hartley
Keyword(s):  
Supply Chain ◽  
Social Network ◽  
Customer Loyalty ◽  
Positive Impact ◽  
New Product ◽  
Product Performance ◽  
Market Uncertainty ◽  
Content Type ◽  
New Product Performance ◽  
The Relationship

Purpose This paper aims to propose and test a model examining the relationship of guanxi with new product performance and customer loyalty in the context of internationalizing small- and medium-sized enterprises (SMEs) in China. Social network theory and information processing theory provide the theoretical lenses for this research. Design/methodology/approach Guanxi with suppliers, distributors and customers is measured as a second-order construct consisting of ganqing, renqing, and xinren/xinyong. Research hypotheses are tested using survey data (n = 212) gathered in Anhui and Shandong Provinces. The data are analyzed using smart partial least squares technique. Findings The findings reinforce existing studies, which show that a locally based social network can be extended to the success of early-internationalizing SMEs. Results also suggest that the relationship between guanxi and customer loyalty is stronger when technical uncertainty is low and when market uncertainty is low rather than high. Research limitations/implications The data were gathered from the point of view of the SMEs and may not accurately reflect the perspective of the foreign customer. The findings may not generalize beyond the regions surveyed. The study does not differentiate among the type of supply chain member, and the location of the supply chain member was not measured. Practical implications Although guanxi is typically viewed as being localized within a country, guanxi with suppliers, distributors and customers can provide information and resources needed for successful export products. Second, internationalizing SMEs must understand that even though guanxi has positive impact on new product performance which directly leads to customer loyalty only when uncertainty is low. Originality/value Although guanxi has been studied, there are a limited number of empirical studies of guanxi in a supply chain context and most focus on buyers’ guanxi with suppliers. The research on guanxi with customers and distributors is also limited. This research addresses this gap by focusing on guanxi with suppliers, distributors and customers.

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