scholarly journals CLASSIFICATION OF PRODUCTS AND SERVICES TO SUPPORT BUSINESS PROCESS ENGINEERING AND E-COMMERCE

2014 ◽  
pp. 133-140
Author(s):  
Peter J. A. Reusch ◽  
Pascal Reusch

Decades ago individual approaches to classify products and services had been introduced within companies to unify products and to reduce stocks and costs. Other approaches had been introduced to support international trade and tariff systems. Today new approaches are introduced to support e-commerce and improve business processes. All these approaches are different in the way how to classify, what to classify, and what results to get – and the language they use. The harmonization of all these approaches is very difficult. But especially companies that want to take part in B2B-business need bridges between the different approaches. In this paper we first present a new XML-based system to remove the language barrier within classification systems and to improve data exchange. In the second part we present an implementation of classification systems based on topic maps according to the XTM standard to implement single classification systems and establish mappings between corresponding classes of different classification systems.

Author(s):  
Zoryana Dvulit ◽  
◽  
Olena Tymoshchuk ◽  
Olha Levchenko ◽  
◽  
...  

In a market economy, there are a significant number of shipping companies that compete with each other and fight for maximum profits in a highly competitive environment. Competitive advantages lie in the plane of organization of the fleet, which relate mainly to the management of shipping companies. Operators of shipping companies establish tactical and strategic cooperation with freight forwarders and other participants in the logistics chain for the successful implementation of business processes and subprocesses. The study of the water transport of Ukraine from 2002 to 2020 revealed that in this period there were significant structural changes in freight turnover and traffic, which indicates the presence of serious systemic problems in management. If current trends continue, the national economy may lose such a strategically important sector. The shortcomings in the field of international maritime transport are caused, among other things, by inefficient management of business processes of Ukrainian shipping companies. The business process of a shipping company is a set of interdependent tasks and works aimed at creating a product or service to meet the needs of their customers. The business processes of shipping companies are due to the characteristics of staff and the processes of international trade. Thus, the personnel of shipping companies, concentrated in the operational units, provide a range of services that ensure the movement of goods and passengers with the required level of quality. The complex of such services is described by many business processes and represents the main processes of the shipping company. Improving the business processes of these companies must be viewed through the prism of the field of logistics, the main factors in the development of which are staff and international trade trends. Research and study of international experience in the field of business process management and its implementation in the activities of shipping companies of Ukraine to some extent will improve the declining trends in freight traffic and water transport, which have been observed in recent years.


Author(s):  
Alireza Pourshahid ◽  
Liam Peyton ◽  
Sepideh Ghanavati ◽  
Daniel Amyot ◽  
Pengfei Chen ◽  
...  

Validation should be done in the context of understanding how a business process is intended to contribute to the business strategies of an organization. Validation can take place along a variety of dimensions including legal compliance, financial cost, customer value, and service quality. A business process modeling tool cannot anticipate all the ways in which a business process might need to be validated. However, it can provide a framework for extending model elements to represent context for a business process. It can also support information exchange to facilitate validation with other tools and systems. This chapter demonstrates a model-based approach to validation using a hospital approval process for accessing patient data in a data warehouse. An extensible meta-model, a flexible data exchange layer, and linkage between business processes and enterprise context are shown to be the critical elements in model-based business process validation.


Author(s):  
Tiur Gantini ◽  
Yasinta Kurnia Wijaya

During the pandemic, companies engaged in package delivery did not experience a negative impact, instead they experienced rapid development and new companies emerged. This study discusses business process engineering related to package delivery services in courier companies. Data research was collected through an interview method with one of the staff working in Jalur Nugraha Ekakurir (JNE) company Setrasari Bandung and a direct observation method related to this service. From the data research, it is known that the business processes ‘AS-IS’ are then carried out in business process engineering. It is recommended that agents and branches be able to sort packages so that if the package is in the nearest area it can be sent directly to the intended address according to the type of package chosen by the customer, with costs that include insurance for damage and loss of goods. And the courier on duty has been confirmed to be well trained, passed the test and knows the conditions of the location in the area very well.


Author(s):  
Bipin Chadha

Abstract Having competitive processes has become as important (if not more) as having competitive products. Simply designing good products is not enough to gain competitive edge. Business processes have grown complex and fragmented in an ad-hoc manner. They span several departments and are very inefficient. Often the work being performed conflicts with the organizations’ goals and strategic objectives. Traditional practices and policies tend to encourage this, resulting in being part of the problem instead of being part of the solution. This paper presents a model driven methodology for Business Process Engineering (BPE) to support an organization’s migration to effective, agile and efficient processes. The essential elements of the methodology are process modeling, process analysis, and process execution by utilizing an array of information technologies. The methodology steps depend on process models for understanding, analyzing, simulating, improving, innovating, and implementing the business processes. The methodology starts by defining the goals and objectives of the BPE project. Candidate business processes are identified. The selected strategic “As-Is” business processes are analyzed to find where problems exist. Several techniques are employed to engineer the “To-Be” process. The new process may be a radical departure from the old process. The alternatives are evaluated using cost/benefit analysis. The selected processes are then implemented using a phased approach that relies on information technology solutions alongwith the implementation of recommended organizational and cultural changes. A continuous improvement program is put into place to ensure long term success.


Author(s):  
Ying Tat Leung ◽  
Nathan S. Caswell ◽  
Manjunath Kamath

Adding engineering discipline to defining and managing the operation of business processes has become a truism although results of practical application have been mixed. This chapter argues that an obstacle to business process (re)engineering is the lack of a business process engineer role with an associated professional education, tools, and community. The main argument derives from an analysis of the domain structure for system design and comparison with existing practices in manufacturing engineering. We observe that: (1) At present there does not exist a profession of business process engineers. Their role in a firm is filled, on an ad-hoc basis, by business line personnel, information technology analysts or architects, and/or management consultants; (2) There is an increasingly critical need to master the subject of business process engineering for an individual firm as well as the general U.S. industry; (3) Other professionals, while having their own specialized skills valuable to a firm, do not necessarily have the optimal skill set for business process engineering. We therefore conclude that there is an urgent need for a professional business process engineer. We discuss the skills required of this profession and briefly describe a first course offered at a university on this subject. We propose that academic institutions should seriously consider such a new program today.


2019 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Shuchih Ernest Chang ◽  
Yi-Chian Chen ◽  
Tzu-Ching Wu

Purpose The purpose of this paper is to explore the applicability of blockchain technology in international trade process from a perspective of letter of credit payment. Design/methodology/approach A blockchain-based re-engineering process is designed by employing the blockchain and its affiliated smart contract technology to harvest the benefits of distributed ledger and distributed business workflow automation. Findings Comparative analysis and feasibility study were conducted to identify and validate the prospects, in terms of facilitating process flow and enhancing overall trade performance, of the proposed blockchain-based international trade process model. Practical implications Traditional trade processes suffer from a great number of issues about intermediaries, information latency and trust, which, in turn, hinder overall process efficiency. The emerging blockchain technology may have potentials to mitigate those issues by revolutionizing business processes across enterprise borders in various industries. Originality/value This study contributes to the conceptual design of a blockchain- and smart-contract-based process along with a provision of practical case in business process re-engineering. Further endeavors devoted to blockchain research and application across different sectors are suggested to reach better performance of business process operations.


Author(s):  
Iryna Zamula ◽  
Mykhailo Prodanchuk ◽  
Tatiana Kovalchuk ◽  
Alla Mуhalkiv ◽  
Kostiantyn Simakov

Purpose. The purpose of the study is to develop the accounting aspect of business process engineering as the main tool in management. Methodology / approach. The research uses methods of scientific abstraction, grouping and systematization to identify the current state and outline the directions of development of accounting engineering. Methods of analysis and synthesis, as well as the coefficient method for the development of the analytical component of cash management are used. Results. Engineering is an effective tool for optimizing business processes of enterprises. It should be considered as a way of implementation into a certain sphere of human activity non-specific (foreign) tools, techniques, methods, etc., aimed at solving problems that cannot be solved by the existing tools specific to this area of activity. Accounting engineering is the process of developing, designing and implementing innovative tools, methods and techniques borrowed from other sciences that are used to improve accounting as a system that provides information to the management system. It is a platform for generating the accounting information needed to make strategic management decisions. The effect of accounting engineering is analyzed on the example of cash management, as current trends are focusing more and more on cash flow as the main object of financial management of the enterprise. A cash management mechanism based on accounting engineering is proposed, which includes the following stages: cash flow planning and forecasting, adherence to the schedule of receipts and payments within budget limits, evaluation of cash management efficiency. Originality / scientific novelty. It is proved that the need for engineering for accounting science and practice is necessitated by the need to form special ways to solve problems that have remained unresolved for accounting for a long time and could not be solved due to limited methodological approaches, methods and techniques. The influence of accounting engineering on the efficiency of the management system on the example of cash management is outlined. Practical value / implications. The application of business process engineering in cash flow management of the enterprise by assessing the value of the integrated indicator of cash flow management has identified a number of cash flow management problems, their causes, consequences (risks) for the company and provide suggestions to minimize identified risks.


2006 ◽  
Vol 15 (01) ◽  
pp. 87-118 ◽  
Author(s):  
PAUL GREFEN ◽  
JOCHEM VONK

Structured business processes are the veins of complex business organizations. Workflows have generally been accepted as a means to model and support these processes, be they interactive or completely automated. The fact that these processes require robustness and clear semantics has generally been observed and has led to the combination of workflow and transaction concepts. Many variations on this combination exist, leading to many approaches to transactional workflow support. No clear classification of these approaches has been developed, however, resulting in a badly understood field. To deal with this problem, we describe a clear taxonomy of transactional workflow models in this paper, based on the relation between workflow and transaction concepts. We show that the classes in the taxonomy can be directly related to specification language and architecture types for workflow and transaction management systems. We compare the various classes with respect to their characteristics and place existing approaches in the taxonomy. We cover both "traditional" workflow approaches and more recent web-based approaches, including inter-organizational workflow approaches. Together, this paper offers a well-structured and concise analysis of the field of transactional business process support.


2011 ◽  
pp. 2275-2297
Author(s):  
Ying Tat Leung ◽  
Nathan S. Caswell ◽  
Manjunath Kamath

Adding engineering discipline to defining and managing the operation of business processes has become a truism although results of practical application have been mixed. This chapter argues that an obstacle to business process (re)engineering is the lack of a business process engineer role with an associated professional education, tools, and community. The main argument derives from an analysis of the domain structure for system design and comparison with existing practices in manufacturing engineering. We observe that: (1) At present there does not exist a profession of business process engineers. Their role in a firm is filled, on an ad-hoc basis, by business line personnel, information technology analysts or architects, and/or management consultants; (2) There is an increasingly critical need to master the subject of business process engineering for an individual firm as well as the general U.S. industry; (3) Other professionals, while having their own specialized skills valuable to a firm, do not necessarily have the optimal skill set for business process engineering. We therefore conclude that there is an urgent need for a professional business process engineer. We discuss the skills required of this profession and briefly describe a first course offered at a university on this subject. We propose that academic institutions should seriously consider such a new program today.


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