scholarly journals Rekayasa Proses Bisnis Layanan Pengiriman Paket

2021 ◽  
Vol 7 (2) ◽  
Author(s):  
Tiur Gantini ◽  
Yasinta Kurnia Wijaya
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Negative Impact ◽  
Rapid Development ◽  
Process Engineering ◽  
Interview Method ◽  
Package Delivery ◽  
Delivery Services ◽  
Observation Method ◽  
Direct Observation Method

During the pandemic, companies engaged in package delivery did not experience a negative impact, instead they experienced rapid development and new companies emerged. This study discusses business process engineering related to package delivery services in courier companies. Data research was collected through an interview method with one of the staff working in Jalur Nugraha Ekakurir (JNE) company Setrasari Bandung and a direct observation method related to this service. From the data research, it is known that the business processes ‘AS-IS’ are then carried out in business process engineering. It is recommended that agents and branches be able to sort packages so that if the package is in the nearest area it can be sent directly to the intended address according to the type of package chosen by the customer, with costs that include insurance for damage and loss of goods. And the courier on duty has been confirmed to be well trained, passed the test and knows the conditions of the location in the area very well.

A Model Driven Methodology for Business Process Engineering

1995 ◽  
Author(s):  
Bipin Chadha
Keyword(s):  
Business Process ◽  
Information Technologies ◽  
Business Processes ◽  
Cost Benefit Analysis ◽  
Process Analysis ◽  
Essential Elements ◽  
Process Engineering ◽  
Process Models ◽  
Improvement Program ◽  
Model Driven

Abstract Having competitive processes has become as important (if not more) as having competitive products. Simply designing good products is not enough to gain competitive edge. Business processes have grown complex and fragmented in an ad-hoc manner. They span several departments and are very inefficient. Often the work being performed conflicts with the organizations’ goals and strategic objectives. Traditional practices and policies tend to encourage this, resulting in being part of the problem instead of being part of the solution. This paper presents a model driven methodology for Business Process Engineering (BPE) to support an organization’s migration to effective, agile and efficient processes. The essential elements of the methodology are process modeling, process analysis, and process execution by utilizing an array of information technologies. The methodology steps depend on process models for understanding, analyzing, simulating, improving, innovating, and implementing the business processes. The methodology starts by defining the goals and objectives of the BPE project. Candidate business processes are identified. The selected strategic “As-Is” business processes are analyzed to find where problems exist. Several techniques are employed to engineer the “To-Be” process. The new process may be a radical departure from the old process. The alternatives are evaluated using cost/benefit analysis. The selected processes are then implemented using a phased approach that relies on information technology solutions alongwith the implementation of recommended organizational and cultural changes. A continuous improvement program is put into place to ensure long term success.

New Profession Development

2010 ◽  
pp. 336-358
Author(s):  
Ying Tat Leung ◽  
Nathan S. Caswell ◽  
Manjunath Kamath
Keyword(s):  
Business Process ◽  
Professional Education ◽  
Business Processes ◽  
Ad Hoc ◽  
Process Engineering ◽  
Management Consultants ◽  
Engineering Discipline ◽  
Process Engineer ◽  
Professional Business ◽  
Business Line

Adding engineering discipline to defining and managing the operation of business processes has become a truism although results of practical application have been mixed. This chapter argues that an obstacle to business process (re)engineering is the lack of a business process engineer role with an associated professional education, tools, and community. The main argument derives from an analysis of the domain structure for system design and comparison with existing practices in manufacturing engineering. We observe that: (1) At present there does not exist a profession of business process engineers. Their role in a firm is filled, on an ad-hoc basis, by business line personnel, information technology analysts or architects, and/or management consultants; (2) There is an increasingly critical need to master the subject of business process engineering for an individual firm as well as the general U.S. industry; (3) Other professionals, while having their own specialized skills valuable to a firm, do not necessarily have the optimal skill set for business process engineering. We therefore conclude that there is an urgent need for a professional business process engineer. We discuss the skills required of this profession and briefly describe a first course offered at a university on this subject. We propose that academic institutions should seriously consider such a new program today.

The Preliminary Discussion about Key Problems of Cross-Organizational Business Process Collaboration

2013 ◽  
Vol 411-414 ◽  
pp. 2148-2151
Author(s):  
Hai Lan Pan ◽  
Cui Hong Wu ◽  
Shi Wei Lin
Keyword(s):  
Business Model ◽  
Business Process ◽  
Business Processes ◽  
Rapid Development ◽  
Global Scale ◽  
Management Model ◽  
Preliminary Discussion ◽  
Process Collaboration ◽  
Overall Efficiency

With the rapid development of E-commerce on a global scale and the cooperation between enterprises has become increasingly frequent, it has a great impact on the overall efficiency and flexibility between the organizations that strengthen combined depth and solution the problem of the mutual connection between cross-organizational business processes. This article firstly expounds the formation and its important role of cross-organizational business process, and then proposed the model for cross-organizational business process collaboration. The model proposed is modeled from two aspects, namely, management model and business model. In the end, four key problems of cross-organizational business process collaboration are further discussed.

scholarly journals Engineering of business processes in accounting support of cash management

2020 ◽  
pp. 135-148
Author(s):  
Iryna Zamula ◽  
Mykhailo Prodanchuk ◽  
Tatiana Kovalchuk ◽  
Alla Mуhalkiv ◽  
Kostiantyn Simakov
Keyword(s):  
Cash Flow ◽  
Business Process ◽  
Financial Management ◽  
Management System ◽  
Business Processes ◽  
Process Engineering ◽  
Cash Management ◽  
Flow Management ◽  
Cash Flow Management ◽  
Methods And Techniques

Purpose. The purpose of the study is to develop the accounting aspect of business process engineering as the main tool in management. Methodology / approach. The research uses methods of scientific abstraction, grouping and systematization to identify the current state and outline the directions of development of accounting engineering. Methods of analysis and synthesis, as well as the coefficient method for the development of the analytical component of cash management are used. Results. Engineering is an effective tool for optimizing business processes of enterprises. It should be considered as a way of implementation into a certain sphere of human activity non-specific (foreign) tools, techniques, methods, etc., aimed at solving problems that cannot be solved by the existing tools specific to this area of activity. Accounting engineering is the process of developing, designing and implementing innovative tools, methods and techniques borrowed from other sciences that are used to improve accounting as a system that provides information to the management system. It is a platform for generating the accounting information needed to make strategic management decisions. The effect of accounting engineering is analyzed on the example of cash management, as current trends are focusing more and more on cash flow as the main object of financial management of the enterprise. A cash management mechanism based on accounting engineering is proposed, which includes the following stages: cash flow planning and forecasting, adherence to the schedule of receipts and payments within budget limits, evaluation of cash management efficiency. Originality / scientific novelty. It is proved that the need for engineering for accounting science and practice is necessitated by the need to form special ways to solve problems that have remained unresolved for accounting for a long time and could not be solved due to limited methodological approaches, methods and techniques. The influence of accounting engineering on the efficiency of the management system on the example of cash management is outlined. Practical value / implications. The application of business process engineering in cash flow management of the enterprise by assessing the value of the integrated indicator of cash flow management has identified a number of cash flow management problems, their causes, consequences (risks) for the company and provide suggestions to minimize identified risks.

scholarly journals Perancangan Sistem Informasi Pembayaran Administrasi SMK Negeri 1 Jiwan

2017 ◽  
Vol 1 (2) ◽  
pp. 129 ◽  
Author(s):  
Ridho Pamungkas
Keyword(s):  
Information System ◽  
Rapid Development ◽  
Visual Basic ◽  
Quality Of Information ◽  
Information System Design ◽  
Interview Method ◽  
Optimal Service ◽  
Observation Method ◽  
Visual Basic 6.0

  The rapid development of technology requires schools to provide optimal service to their students, especially in SMK Negeri 1 Jiwan. Improve the quality of information systems is one way to support services to students. The administration payment information system is designed in accordance with the circumstances in the school. The data were collected using interview method and observation method. This research produce information system design using Microsoft Visual Basic 6.0 which can help SMK Negeri 1 Jiwan to give service in administration payment of student.

scholarly journals RAW RESOURCES’ FORMATION RESEARCH IN THE BUSINESS PROCESS OF RUBBER PRODUCTION

2019 ◽  
Vol 15 (6) ◽  
pp. 934-945
Author(s):  
V. V. Aleshchenko ◽  
I. A. Eychler
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Negative Impact ◽  
Raw Materials ◽  
Information Space ◽  
Economic Systems ◽  
Rubber Production ◽  
Current State ◽  
Definition Of

Introduction. The paper presents the thesis about the advantages of the process approach in the development of measures aimed at improving the efficiency of rubber products, using rubber-containing waste as raw materials. In addition, the insufficiency of existing approaches to the definition of business processes using typical raw materials, on the basis of which the author’s definition of the business process is proposed, is substantiated. The main approaches to improving the efficiency of such business processes is formulated, defined on the construction of the participants’ interaction system to meet their basic requirements. Moreover, the importance of studying the information space is highlighted, in which the formation of business processes is displayed.Materials and methods. The research of the influence of information space on the formation of business processes for the production of rubber is carried out on the basis of such methods as the analysis of industry statistics, the study of legal acts that determine various aspects of the functioning of production and economic systems. The determination of the current state of the information space requires the research of materials of the state statistics service, marketing agencies and large enterprises of the rubber industry, using worn rubber products as raw materials. The requirements of suppliers of raw materials are also determined by an expert survey.Results. As a result, the list of the main participants and the main requirements are identified. The authors show the significant impact of the resource factor on the efficiency of business processes for the rubber production. Therefore, The authors present the model of the participants’  interaction at the stage of collecting raw materials.Discussion and conclusions. The list of the main factors hindering the development of the rubber products production is determined and ways to overcome the negative impact of factors by reviewing the mechanism of the business processes formation are considered. 

New Profession Development

2011 ◽  
pp. 2275-2297
Author(s):  
Ying Tat Leung ◽  
Nathan S. Caswell ◽  
Manjunath Kamath
Keyword(s):  
Business Process ◽  
Professional Education ◽  
Business Processes ◽  
Ad Hoc ◽  
Process Engineering ◽  
Management Consultants ◽  
Engineering Discipline ◽  
Process Engineer ◽  
Professional Business ◽  
Business Line

Adding engineering discipline to defining and managing the operation of business processes has become a truism although results of practical application have been mixed. This chapter argues that an obstacle to business process (re)engineering is the lack of a business process engineer role with an associated professional education, tools, and community. The main argument derives from an analysis of the domain structure for system design and comparison with existing practices in manufacturing engineering. We observe that: (1) At present there does not exist a profession of business process engineers. Their role in a firm is filled, on an ad-hoc basis, by business line personnel, information technology analysts or architects, and/or management consultants; (2) There is an increasingly critical need to master the subject of business process engineering for an individual firm as well as the general U.S. industry; (3) Other professionals, while having their own specialized skills valuable to a firm, do not necessarily have the optimal skill set for business process engineering. We therefore conclude that there is an urgent need for a professional business process engineer. We discuss the skills required of this profession and briefly describe a first course offered at a university on this subject. We propose that academic institutions should seriously consider such a new program today.

scholarly journals Perancangan Sistem Informasi Penerimaan Jasa Servis Pada CV. Java Multimedia Yogyakarta

2020 ◽  
Vol 6 (1) ◽  
pp. 33-43
Author(s):  
Nani Purwati ◽  
Novi Anggreani
Keyword(s):  
Business Processes ◽  
Black Box ◽  
Application Development ◽  
Literature Study ◽  
Interview Method ◽  
Modeling Process ◽  
Service Information ◽  
Black Box Testing ◽  
Modeling Data ◽  
Observation Method

Abstract: CV. Java Multimedia is one of the laptop service provider companies which is certainly always trying to provide maximum service in order to increase customer loyalty. Based on interviews with company managers CV. Java Multimedia Yogyakarta, there are several problems in business processes, namely the absence of a service number that makes it difficult for customers and also employees, causing the exchange of goods in the process of taking. To support companies in carrying out business processes optimally to customers, the authors make "Design of Service Information Acceptance Information Systems at CV. Java Multimedia Yogyakarta ". Research methods used in data collection are the observation method, the interview method and the literature study method. This design uses software development techniques namely the Rapid Application Development (RAD) method which includes business modeling, data modeling, process modeling, application generation and testing. The author tests the website using Black Box Testing so that the system runs in accordance with the desired environment.Keywords: Rapid Aplication Development,RAD, black box testingAbstrak: CV. Java Multimedia merupakan salah satu perusahaan penyedia jasa servis laptop yang tentunya selalu berusaha untuk memberikan pelayanan yang maksimal demi meningkatkan loyalitas pelanggan. Berdasarkan wawancara dengan Manager perusahaan CV. Java Multimedia Yogyakarta terdapat beberapa permasalahan dalam proses bisnis, yaitu tidak adanya nomer servis yang menyulitkan pelanggan dan juga karyawan, menyebabkan tertukarnya barang dalam proses pengambilan. Untuk mendukung perusahaan dalam menjalankan proses bisnis secara optimal kepada pelanggan, penulis membuat “Perancangan Sistem Informasi Penerimaan Jasa Servis Pada CV. Java Multimedia Yogyakarta”. Metode Penelitian yang digunakan dalam pengumpulan data adalah metode observasi, metode wawancara dan metode studi pustaka. Perancangan ini  menggunakan teknik pengembangan software yaitu dengan metode Rapid Aplication Development (RAD) yang meliputi pemodelan bisnis, pemodelan data, proses pemodelan, generasi aplikasi dan pengujian. Penulis melakukan pengujian website menggunakan Black Box Testing agar sistem berjalan sesuai dengan lingkungan yang diinginkan.Kata kunci: Rapid Aplication Development,RAD, black box testing 

Business Process Engineering

2011 ◽  
pp. 366-383
Author(s):  
Guillermo Jimenez
Keyword(s):  
Business Process ◽  
Process Model ◽  
Process Management ◽  
Business Models ◽  
Business Processes ◽  
Information Sources ◽  
Process Engineering ◽  
Enterprise Integration ◽  
Body Of Knowledge

In this chapter the authors introduce the role of a business process engineer (BPE) and necessary competencies to define, simulate, analyze, and improve business processes. As a minimal body of knowledge for a BPE we propose two complementary fields: enterprise integration engineering (EIE) and business process management (BPM). EIE is presented as a discipline that enriches business models by providing additional views to enhance and extend the coverage of business models through the consideration of additional elements to those that are normally considered by a process model, such as the inclusion of mission, vision, and strategy which are cornerstone in EIE. A BPE is a person who holistically uses principles of BPE, EIE, and associated tools to build business models that identify elements such as information sources involved, the roles which use and transform the information, and the processes that guide end-to-end transformation of information along the business.

scholarly journals CLASSIFICATION OF PRODUCTS AND SERVICES TO SUPPORT BUSINESS PROCESS ENGINEERING AND E-COMMERCE

2014 ◽  
pp. 133-140
Author(s):  
Peter J. A. Reusch ◽  
Pascal Reusch
Keyword(s):  
International Trade ◽  
Business Process ◽  
Data Exchange ◽  
Business Processes ◽  
Process Engineering ◽  
Language Barrier ◽  
Classification Systems ◽  
Topic Maps ◽  
New Approaches

Decades ago individual approaches to classify products and services had been introduced within companies to unify products and to reduce stocks and costs. Other approaches had been introduced to support international trade and tariff systems. Today new approaches are introduced to support e-commerce and improve business processes. All these approaches are different in the way how to classify, what to classify, and what results to get – and the language they use. The harmonization of all these approaches is very difficult. But especially companies that want to take part in B2B-business need bridges between the different approaches. In this paper we first present a new XML-based system to remove the language barrier within classification systems and to improve data exchange. In the second part we present an implementation of classification systems based on topic maps according to the XTM standard to implement single classification systems and establish mappings between corresponding classes of different classification systems.

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