Study on the Application Effect of Six Sigma Management Method in Quality Management of Traditional Chinese Medicine Nursing

2021 ◽  
Keyword(s):  
Chinese Medicine ◽  
Quality Management ◽  
Traditional Chinese Medicine ◽  
Six Sigma ◽  
Management Method ◽  
Six Sigma Management

Analysis of Port Authority to Improve Customer Satisfaction Based on DMAIC Mode of Six Sigma Management

2010 ◽  
Vol 171-172 ◽  
pp. 604-608
Author(s):  
Xiao Li Zhang ◽  
Ke Ying Zhang ◽  
Xiao Fei Zhang
Keyword(s):  
Quality Management ◽  
Customer Satisfaction ◽  
Six Sigma ◽  
Service Management ◽  
Service Level ◽  
System Management ◽  
Port Authority ◽  
Fishbone Diagram ◽  
Six Sigma Management ◽  
Management Capabilities

The customer satisfaction is essential in the quality management of the port authority. To improve the customer satisfaction of the port authority in this paper the authors used the method of the DMAIC in the Six Sigma management. This article analyses the quality management of customer satisfaction in the port authority by using the SPSS software, fishbone diagram and other methods. There were presented that improved management could effectively enhance its service level and service quality that benefit increased by 20%. This point in this paper can improve the processes of key port business, their service management system, management capabilities and expand services.

scholarly journals Research on the Quality Management of Apprenticeship Education at “Famous Senior TCM Physician Studio”

2020 ◽  
Vol 4 (6) ◽  
Author(s):  
Nana Yan ◽  
Hongxing Zhang ◽  
Cong Tan
Keyword(s):  
Chinese Medicine ◽  
Quality Management ◽  
Traditional Chinese Medicine ◽  
Teaching And Learning ◽  
Educational Background ◽  
Main Mode ◽  
Old Chinese ◽  
Teachers And Students ◽  
Apprenticeship Education ◽  
Academic Communication

"Inherited the traditional education" is the main mode of talent cultivation of traditional Chinese medicine and effective way, in order to better promote the heritage and development of TCM cause, let "famous old Chinese medicine studio" play in training talents, academic communication, scientific research, service people should have a role to promote the region's traditional Chinese medicine clinical ability, our college of traditional Chinese medicine (TCM) based on a studio conducted to old with the new educational background education, the author use the PDCA circulation method in management of "famous old Chinese medicine studio" education "shicheng" quality management is improved and exploring, significantly improved the team of teachers and students both sides of teaching and learning satisfaction, At the same time, it has effectively promoted the overall level of TCM medical treatment in our hospital.

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