Information Search in Ontology Visualization – An Eyetracking User Study of Indented List on Desktop and Tablet Computers

Understanding collaborative tourism information searching to support online travel planning

Online Information Review ◽

10.1108/oir-05-2017-0141 ◽

2019 ◽

Vol 43 (3) ◽

pp. 369-386 ◽

Cited By ~ 3

Author(s):

Abu Shamim Mohammad Arif ◽

Jia Tina Du

Keyword(s):

Information Search ◽

User Study ◽

Ease Of Use ◽

Online Information ◽

Information Searching ◽

Search System ◽

Content Type ◽

Travel Planning ◽

Collaborative Search ◽

Tourism Information

Purpose Collaborative information searching is common for people when planning their group trip. However, little research has explored how tourists collaborate during information search. Existing tourism Web portals or search engines rarely support tourists’ collaborative information search activities. Taking advantage of previous studies of collaborative tourism information search behavior, in the current paper the purpose of this paper is to propose the design of a collaborative search system collaborative tourism information search (ColTIS) to support online information search and travel planning. Design/methodology/approach ColTIS was evaluated and compared with Google Talk-embedded Tripadvisor.com through a user study involving 18 pairs of participants. The data included pre- and post-search questionnaires, web search logs and chat history. For quantitative measurement, statistical analysis was performed using SPSS; for log data and the qualitative feedback from participants, the content analysis was employed. Findings Results suggest that collaborative query formulation, division of search tasks, chatting and results sharing are important means to facilitate tourists’ collaborative search. ColTIS was found to outperform Tripadvisor significantly regarding the ease of use, collaborative support and system usefulness. Originality/value The innovation of the study lies in the development of an integrated real-time collaborative tourism information search system with unique features. These features include collaborative query reformulation, travel planner and automatic result and query sharing that assist multiple people search for holiday information together. For system designers and tourism practitioners, implications are provided.

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When two heads are better than one

Aslib Journal of Information Management ◽

10.1108/ajim-04-2015-0057 ◽

2016 ◽

Vol 68 (5) ◽

pp. 545-565 ◽

Cited By ~ 3

Author(s):

Kyoungsik Na ◽

Jisu Lee

Keyword(s):

Cognitive Load ◽

Information Search ◽

Interface Design ◽

User Study ◽

Search Time ◽

Task Type ◽

Content Type ◽

Collaborative Search ◽

Study Results ◽

Significant Difference

Purpose The purpose of this paper is to explore the differences between collaborative and individual search techniques in a scenario-based task focussed on query behavior, cognitive load, search time, and task type about the search. Design/methodology/approach To help understand the influences on searching for relevant information in pairs or individual contexts, the authors conducted an exploratory user study with 30 participants, using two search tasks completed in a controlled laboratory setting. Findings On the basis of the analysis, the authors found that collaborative search teams resulted in more queries, more diverse query terms, and more varied query results compared to those working individually. The study results indicated that the cognitive load imposed on the participants did not differ between a collaborative search and an individual search except for the component of performance on the NASA Task Load Index. The results further showed that the total search time was a significant difference on average between the two conditions (i.e. individual information search and collaborative information search) for the second task. And there were significant differences of the mean of total search time between the two tasks for the both conditions. The authors also found that there was no significant relationship between query behavior and the total cognitive load. Originality/value The findings from this study have implications for a better understanding of collaborative search interface design, searchers’ cognitive load, query behavior, and general collaborative information search.

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Two ' s company, but three ' s no crowd

Aslib Journal of Information Management ◽

10.1108/ajim-05-2015-0082 ◽

2015 ◽

Vol 67 (6) ◽

pp. 636-662 ◽

Cited By ~ 9

Author(s):

Chirag Shah ◽

Chathra Hendahewa ◽

Roberto González-Ibáñez

Keyword(s):

Information Search ◽

User Study ◽

Collaborative Work ◽

Relevant Literature ◽

Study Data ◽

Evaluation Framework ◽

Exploratory Search ◽

Search Performance ◽

Content Type ◽

Information Exposure

Purpose – The purpose of this paper is to investigate when and how people working in collaboration could be benefitted by an exploratory search task, specifically focussing on team size and its effect on the outcomes of such a task. Design/methodology/approach – The paper investigates the effects of team sizes on exploratory search tasks using a lab study involving 68 participants – 12 individuals, ten dyads, and 12 triads. In order to assess various factors during their exploratory search sessions, an evaluation framework is synthesized using relevant literature. The framework consists of measures for five groups of quantities relevant to exploratory search: information exposure, information relevancy, information search, performance, and learning. Findings – The analyses on the user study data using the proposed framework reveals that while individuals working alone cover more information than those working in teams, the teams (dyads and triads) are able to achieve better information coverage and search performance due to their collaborative strategies. In many of the measures, the triads are found to be even better than the dyads, demonstrating the value of adding a collaborator to a search process with multiple facets. Originality/value – The findings shed light on not only how collaborative work could help in achieving better results in exploratory search, but also how team sizes affect specific aspects – information exposure, information relevancy, information search, performance, and learning – of exploratory search. This has implications for system designers, information managers, and educators.

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Process Accountability as a De-Escalation Technique

Journal of Personnel Psychology ◽

10.1027/1866-5888/a000245 ◽

2020 ◽

Vol 19 (2) ◽

pp. 63-74

Author(s):

Klaus Moser ◽

Hans-Georg Wolff ◽

Roman Soucek

Keyword(s):

Cognitive Processes ◽

Information Search ◽

Employment Relationship ◽

Escalation Of Commitment ◽

Tunnel Vision ◽

Course Of Action ◽

Performance Problems ◽

Over Time ◽

Biased Information

Abstract. Escalation of commitment occurs when a course of action is continued despite repeated drawbacks (e.g., maintaining an employment relationship despite severe performance problems). We analyze process accountability (PA) as a de-escalation technique that helps to discontinue a failing course of action and show how time moderates both the behavioral and cognitive processes involved: (1) Because sound decisions should be based on (hopefully unbiased) information search, which requires time to gather, the effect of PA on de-escalation increases over time. (2) Because continuing information search creates behavioral commitment, the debiasing effect of PA on information search diminishes over time. (3) Consistent with the tunnel vision notion, the effects of less biased information search on de-escalation decrease over time.

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