An implication for the information search concept: Effects of increasing success and failure on perceived information quality

1968 ◽  
Author(s):  
Siegfried Streufert ◽  
Carl H. Castore
2014 ◽  
Vol 15 (2) ◽  
pp. 316-334 ◽  
Author(s):  
Scott K. Weaven ◽  
Debra A. Grace ◽  
Lorelle Frazer ◽  
Jeffery Giddings

In this study, we develop and examine the network of relationships explaining perceived conflict in franchise relationships from a franchisee perspective. Our research contributes to the current knowledge of asymmetric exchange relationships through demonstrating the importance of a franchisee's expectations confirmation, relational trust and relationship satisfaction in franchisee assessments of network conflict. The goal of this paper is to empirically examine (1) the relationship between franchisee perceptions of information quality (information dissemination and information search) and the confirmation of franchisee performance expectations, (2) franchisee characterizations of their relationships with their franchisors in terms of relational sentiments such as trust and relational satisfaction, communication and conflict management, (3) the relationship between franchisee satisfaction and perceived conflict, and (4) the moderating effect of franchisee experience on the relationship between franchisee satisfaction and franchisee perceptions of conflict. Empirical results, utilizing a sample of 345 franchisees in Australia, present strong evidence for the support of nine of the ten hypotheses drawn from the conceptual model. Specifically, data reveal that in an effort to cultivate a network of cooperative and satisfied franchisees, franchisors should adopt strategies that promote the timely dissemination of relevant and meaningful pre- and post-entry information, open communication exchange, transparent conflict management systems and personalized support in accommodating individual franchisee needs.


2014 ◽  
Vol 10 (1) ◽  
pp. 61-82 ◽  
Author(s):  
Moutusy Maity

Understanding the nature of information quality in the context of consumer information search on a website is vital for Information Systems as well as for marketing managers who want to use their websites for strategic purposes. This study brings together the Information Systems (IS) Success Model and consumer information search literature to propose and test a comprehensive model investigating information quality, and extends the IS Success Model. Our model tests antecedents to and consequences of information quality of a website. Findings on data collected from 575 respondents reveal that perceived cost and self efficacy (among others) are significant antecedents to information quality. Findings also reveal that information quality significantly affects online WOM and trust, which has implications for managing users on social media as well as on websites. This study adds to the literature on IS and on consumer information search, and offers practical guidelines for managers.


2019 ◽  
Vol 8 (4) ◽  
pp. 5719-5724

Indonesia tourism develop significantly. However, foreign tourist development in Indonesia is still fluctuating. The Indonesian government is optimizing the website in order to increase the number of tourists. The website plays a significant role in many aspects of tourism, especially in information search and decision-making behaviors. Information quality, service quality, and design quality are components that construct destination website quality confirmation. Destination website quality confirmation, destination website satisfaction, and willingness to visit are three major elements for researchers in examining how tourists decide to visit tourism destination via tourism website. The purpose of this research is to analyze the correlation between the qualities of the destination website and destination website satisfaction and the subsequent effects on willingness to visit a tourism destination in Indonesia. The research collected in three cities in Indonesia, namely, Batam, Jakarta, and Denpasar. The methodology is by examining 500 foreign tourists who already have used the wonderful Indonesia website. Demographic characteristics include sex, age, education, job, and nationality. The research employs 22 question items. The data were analyzed by using structural equation modeling (SEM). The results show that information quality has the greatest impact on destination website quality confirmation. In addition, the destination website quality confirmation influences website satisfaction. Finally, by this satisfaction, the tourist decides to visit the destination. This study contributes to the academia, government, and industry to more fully understand what tourists need before they decide to travel..


2010 ◽  
Vol 4 (1) ◽  
pp. 1-11 ◽  
Author(s):  
Neil Lunt ◽  
Mariann Hardey ◽  
Russell Mannion

An emerging trend is what has become commonly known as ‘Medical Tourism’ where patients travel to overseas destinations for specialised surgical treatments and other forms of medical care. With the rise of more affordable cross-border travel and rapid technological developments these movements are becoming more commonplace. A key driver is the platform provided by the internet for gaining access to healthcare information and advertising. There has been relatively little attention given to the role and impact of web-based information to inform Medical Tourism decisions.This article provides a brief overview of the most recent development in Medical Tourism and examines how this is linked to the emergence of specialized internet web sites. It produces a summary of the functionality of medical tourist sites, and situates Medical Tourism informatics within the broader literatures relating to information search, information quality and decision-making.This paper is both a call to strengthen the empirical evidence in this area, and also to advocate integrating Medical Tourism research within a broader conceptual framework.


Author(s):  
Viktor Vasilevich ZUBETS

We compare traditional and new methods of information search in computer networks. As the result we prove the necessity of considering the quality of information category in the process of information search by students of all forms of education. We give the definitions of “junk information” and information quality. It is necessary to take into account the information quality for intellectualization of information search and eventually for efficacy improvement of information search. One of the main sources of quality information on the Internet is legal electronic libraries. We consider the characteristics of network sources, which contain quality information and allow students to differ legal electronic libraries from unauthorized. As the example we consider several electronic libraries. We recommend to lecturers several tasks, which can be useful for students while learning methods of intellectual information search in electronic educational resources, these tasks are aimed to form competencies of modern educational standards. We conclude it is necessary to pay far more attention to the issue of quality information search on the Internet, than we do today.


2020 ◽  
Vol 19 (2) ◽  
pp. 63-74
Author(s):  
Klaus Moser ◽  
Hans-Georg Wolff ◽  
Roman Soucek

Abstract. Escalation of commitment occurs when a course of action is continued despite repeated drawbacks (e.g., maintaining an employment relationship despite severe performance problems). We analyze process accountability (PA) as a de-escalation technique that helps to discontinue a failing course of action and show how time moderates both the behavioral and cognitive processes involved: (1) Because sound decisions should be based on (hopefully unbiased) information search, which requires time to gather, the effect of PA on de-escalation increases over time. (2) Because continuing information search creates behavioral commitment, the debiasing effect of PA on information search diminishes over time. (3) Consistent with the tunnel vision notion, the effects of less biased information search on de-escalation decrease over time.


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