scholarly journals Employee Engagement in the Public Sector: A Case Study of Western Africa

2015 ◽  
Vol 5 (3) ◽  
pp. 70 ◽  
Author(s):  
Lamin Sanneh ◽  
Saud A.Taj
Keyword(s):  
Public Sector ◽  
Organizational Performance ◽  
Human Resource Development ◽  
Employee Engagement ◽  
Developed Countries ◽  
The Gambia ◽  
Organizational Studies ◽  
The Public ◽  
Western Africa

Employee engagement and its relationship with organizational performance have recently gained immense attention amongst the scholars of organizational studies and human resource development. However, this relationship has widely been examined in the private sector organizations operating in the Western developed countries and its application in the African public sector still remains a major gap in the engagement literature. In order to address this gap, we investigate the different factors of employee engagement and their impact on organizational performance in the public sector of West Africa while taking the case of Gambia Ports Authority, one of the biggest public sector employers in Gambia. A case study approach was adopted with questionnaires designed and distributed to 327employees of the Gambia Ports Authority, one of the largest public sector employer in the Gambia. The survey included employees at different levels including senior managers, directors, and junior level staff. Findings suggest that various factors have significant impact on employee engagement with the exception of team and co-worker relation. Amongst other factors, leadership had the strongest influence employee engagement in African public sector. Overall, a positive relationship was found between employee engagement and organizational performance. Findings also indicate that employees who feel engaged and connected with the organization attempt to reciprocate and show greater enthusiasm towards work (work engagement) and to the organization (organizational engagement), which could lead to improved performance.

scholarly journals Employee Engagement and Organizational Performance

2021 ◽  
pp. 93-100
Author(s):  
Emmanuel Akanpaadgi ◽  
Felicia Binpimbu
Keyword(s):  
Organizational Performance ◽  
Employee Engagement ◽  
Demographic Data ◽  
Survey Method ◽  
Relative Importance ◽  
Regional Health ◽  
The Public ◽  
Importance Index ◽  
Health Directorate

This study sought to find out the extent of employee engagement in the public sector in Ghana using the Upper East Regional Health Directorate as a case study. The survey method was employed in the study. Close-ended and Likert-Scaled questionnaires were administered to participants to generate the data. Descriptive statistics were used to analyze the demographic data while the Relative Importance Index (RII) was used to analyze the scaled responses using the equation: RII= Σ???? / (???? × ????). The figures obtained confirmed the positive relationship between employee engagement and organizational performance. The good performance of the Upper East Regional Health Directorate was found to be influenced by the effective engagement of the staff.

scholarly journals Human Resource Development Climate and Employee Engagement in Developing Countries

2019 ◽  
Vol 14 (6) ◽  
pp. 150
Author(s):  
Theresa Obuobisa-Darko ◽  
Victoria Tsedzah
Keyword(s):  
Public Sector ◽  
Human Resource Development ◽  
Developing Country ◽  
Employee Engagement ◽  
Human Resource ◽  
Work Engagement ◽  
Resource Development ◽  
The Public ◽  
Utrecht Work Engagement Scale ◽  
High Power Distance

The purpose of the paper is to identify the specific dimensions of Human Resource Development Climate (HRDC) that significantly affect Employee Engagement (EE). It places the importance of HRDC in enhancing EE within the public sector in a developing country and finds answer to the question on the dimension of HRDC that causes employees to be engaged. The paper uses a self-designed questionnaire, made up of Rao and Abraham (1990) HRD Climate survey and Utrecht Work Engagement Scale by Schaufeli et al., (2002) to gather data from 355 respondents and analysed using multiple regression. Based on the data analysed, results showed that HRDC has a positive and significant effect on employee engagement. Additionally, it was found that employees are highly engaged in situations where their organisation exhibits the HR Mechanism dimension of HRDC. The limitation is, it did not focus on the entire public sector but focused on civil servant. It is therefore recommended that further studies could be carried out with focus on other public sector organisations to confirm or refute the findings. This study adds to the limited literature on HRDC and EE in public sector organisations in a developing country. This finding brings to bear the major dimension of HRDC that managers should focus on to improve employee engagement in a developing country where there exist a high power distance culture.

scholarly journals An analysis of the effect of procurement practices on public institutions: an examination of Metropolitan, Municipal and District Assemblies (mmdas) in the Ashanti region of Ghana

2021 ◽  
Vol 12 (3) ◽  
pp. 083-092
Author(s):  
Moisob Adamu ◽  
Kelvin Gyamfi ◽  
Graham Billa
Keyword(s):  
Public Sector ◽  
Organizational Performance ◽  
Public Procurement ◽  
Survey Study ◽  
Probit Regression ◽  
The Public ◽  
Ashanti Region ◽  
Data Collection Process ◽  
Procurement Strategies

Governments in both affluent and developing countries employ procurement strategies to decrease costs, resulting in large cash outflows that have a substantial influence on their economy. However, especially in the public sector, public procurement practices are usually disregarded in terms of their impact on an organization's success. As a result, utilizing Metropolitan, Municipal, and Distract Assemblies (MMDAs) in Ghana's Ashanti Region as case study institutions, it is unavoidable to investigate public sector procurement practices and their impact on organizational performance. The survey study design was used to map out the data collection process. A purposively sampled cohort of 113 people was used to administer the questionnaire. Using the Probit Regression Model, the study claims that procurement practices such as planning, sourcing, and contract management have a substantial positive link with organizational success. Given the interdependence of all dimensions of procurement practices, procurement practitioners are urged to give each factor proportionate attention to improve organizational performance.

scholarly journals Exploring the Effects of Human Resource Development to Reduce Turnover Intention and Turnover in Public Sector: Comparative Case Study of Korea, Ethiopia, and Rwanda

2021 ◽  
Vol 3 (1) ◽  
pp. 14-27
Author(s):  
Pierre Celestin Bimenyimana ◽  
Ayele Halefom Abay ◽  
Healyim Lee
Keyword(s):  
Public Sector ◽  
Human Resource Development ◽  
Human Resource ◽  
Turnover Intention ◽  
Turnover Intentions ◽  
Resource Development ◽  
Comparative Case Study ◽  
Research Issues ◽  
The Public

One of the worldwide important research issues and practical challenges in the public sector is to decrease turnover intention or turnover rate, thereby increasing government overall efficiency and effectiveness. With the world continually changing in this way, it is necessary to invest and educate its members in terms of "human capital" rather than "human resources” so as to survive and flourish. This study explores the effects of human resource development (HRD) to reduce turnover intention and turnover in the public sector. It predicts that HRD consists of enhancing and facilitating the development of capabilities and potentials of individuals, organizations, and communities. The data of the study was collected from 10 respondents working at the Ministerial level in Ethiopia, Korea and Rwanda through in-person, phone and email interviews. Based on literature, we developed a research model, case study research design and qualitative approach was employed in this paper. The results found that there is no direct impact of HRD in reducing turnover intention and turnover however HRD can affect negatively as well as positively employee turnover intentions indirectly. The study suggests that there are should be good HRD Programs for enhancing and facilitating the development of capabilities and potentials of individuals, organizations, and communities.

Excellence models in the public sector. Relationships between enablers and results

2015 ◽  
Vol 7 (1) ◽  
pp. 120-135 ◽  
Author(s):  
Hendry Raharjo ◽  
Roberta Guglielmetti Mugion ◽  
Henrik Eriksson ◽  
Ida Gremyr ◽  
Laura Di Pietro ◽  
...  
Keyword(s):  
Public Sector ◽  
Human Resource Development ◽  
Specific Model ◽  
Performance Excellence ◽  
Content Type ◽  
The Public ◽  
Main Contributor ◽  
Public Sector Organizations ◽  
Cross Case Analysis

Purpose – The purpose of this study is to identify possible correlations between the stated “enablers” and “results” in excellence models, and to explain how different variables contribute to the “enablers” and “results”. A cross-case study of two different excellence models, the Common Assessment Framework (CAF) in Italy and the Swedish Institute for Quality (SIQ) model for performance excellence, is proposed. Design/methodology/approach – The study is based on the evaluation of assessment reports of public organizations across two countries, Italy and Sweden. Canonical correlation was used for data analysis. Two hypotheses were formulated: There is a correlation between “enablers” and “results” in the CAF model, and there is a correlation between “enablers” and “results” in the SIQ model. Findings – The results show that the hypotheses are supported. It turned out that the correlation is higher for the SIQ model than for the CAF model. For the CAF model, “strategy and planning” is the main contributor to the “enablers”, and for the SIQ model, “human resource development” is the main contributor. For the “results” set, similar criteria provide the strongest contributor for both models; these are “customer/citizen-oriented results” for the CAF and “customer satisfaction” for the SIQ. Originality/value – The paper contributes to the knowledge gained from a cross-case analysis of two different excellence models applied in public sector organizations, the CAF in Italy and the SIQ model for performance excellence in Sweden. The paper also contributes to an ongoing discussion of a need of excellence models being adapted specifically for the public sector; from this study, no support for such a sector-specific model is shown.

Conflict dissolution in the public sector: A case-study

2001 ◽  
Vol 130 (2) ◽  
pp. 388-401 ◽  
Author(s):  
Carlos A. Bana e Costa ◽  
Fernando Nunes da Silva ◽  
Jean-Claude Vansnick
Keyword(s):  
Public Sector ◽  
The Public

scholarly journals Grey Clustering Evaluation for the Cooperation Efficiency of PPP Project: Taking Beijing Metro Line 4 as an Example

2019 ◽  
Vol 2019 ◽  
pp. 1-13 ◽  
Author(s):  
Hui Sun ◽  
Yingzi Liang ◽  
Yuning Wang
Keyword(s):  
Public Sector ◽  
Private Sector ◽  
Evaluation Model ◽  
Evaluation Index System ◽  
The Public ◽  
Clustering Model ◽  
Grey Clustering ◽  
Public Products ◽  
Infrastructure Project

PPP model is an important model which provides public products or services based on the coordination between the public sector and private sector. The implementation of PPP model is helpful for relieving the stress of insufficient funding for public sector and improving the efficiency of resource allocation. Comparing with traditional infrastructure project, PPP project involves many stakeholders, and the cooperation efficiency during the different stakeholders impacts the results of the project directly. Thus, it is important to explore the cooperation efficiency of PPP project. Based on grey clustering model, this paper evaluates the cooperation efficiency of PPP project. An evaluation index system including 36 indexes is established based on the aims and objectives of three stakeholders (public sector, private sector, and passengers). A case study of Beijing Metro Line 4 PPP project is implemented to verify the validity and applicability of the evaluation model. And the results showed that the cooperation efficiency of Beijing Metro Line 4 PPP project is relatively high. The model also provided insights into the shortage of the cooperation efficiency of Beijing Metro Line 4 PPP project. As such, the results can assist all stakeholders in adjusting the cooperation efficiency.

scholarly journals THE MEDIATING ROLE OF CORPORATE ENTREPRENEURSHIP FOR EXTERNAL ENVIRONMENT EFFECTS ON PERFORMANCE

2013 ◽  
Vol 14 (Supplement_1) ◽  
pp. S328-S357 ◽  
Author(s):  
Claudine Kearney ◽  
Robert D. Hisrich ◽  
Bostjan Antoncic
Keyword(s):  
Public Sector ◽  
Private Sector ◽  
Organizational Performance ◽  
External Environment ◽  
Corporate Entrepreneurship ◽  
The United States ◽  
Mediating Effect ◽  
Integrative Model ◽  
The Public ◽  
Private Sector Organizations

A model is proposed that tests the antecedents and the mediating effect of corporate entrepreneurship on the external environment-performance relationship within private and public sector organizations. Hypotheses were tested using data from a sample of chief executive officers in 51 private sector organizations in the United States, 141 private sector organizations in Slovenia and 134 public sector state and semi-state enterprises in Ireland. Data was analyzed using hierarchical regression analysis. The results show that dynamism and munificence effects on performance are mediated by an organization's corporate entrepreneurship in the private sector and munificence effects on performance are mediated by an organization's renewal in the public sector and that renewal must be in place to maximize the effect of munificence on performance. The results support a model that incorporates an extensive and diverse literature into a single model and helps illuminate similarities and differences of corporate entrepreneurship between the private sector and the public sector. The study shows that an integrative model and the interplay among the constructs yields new insights unavailable to single and focused approaches. It offers new insights about corporate entrepreneurship, not only as a discrete pursuit, but also as a construct that shapes and extends organizational performance.

XAI tools in the public sector: a case study on predicting combined sewer overflows

2021 ◽  
Author(s):  
Nicholas Maltbie ◽  
Nan Niu ◽  
Matthew Van Doren ◽  
Reese Johnson
Keyword(s):  
Public Sector ◽  
Combined Sewer Overflows ◽  
The Public ◽  
Combined Sewer ◽  
Sewer Overflows
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