scholarly journals Employee Engagement and Organizational Performance

2021 ◽  
pp. 93-100
Author(s):  
Emmanuel Akanpaadgi ◽  
Felicia Binpimbu
Keyword(s):  
Organizational Performance ◽  
Employee Engagement ◽  
Demographic Data ◽  
Survey Method ◽  
Relative Importance ◽  
Regional Health ◽  
The Public ◽  
Importance Index ◽  
Health Directorate

This study sought to find out the extent of employee engagement in the public sector in Ghana using the Upper East Regional Health Directorate as a case study. The survey method was employed in the study. Close-ended and Likert-Scaled questionnaires were administered to participants to generate the data. Descriptive statistics were used to analyze the demographic data while the Relative Importance Index (RII) was used to analyze the scaled responses using the equation: RII= Σ???? / (???? × ????). The figures obtained confirmed the positive relationship between employee engagement and organizational performance. The good performance of the Upper East Regional Health Directorate was found to be influenced by the effective engagement of the staff.

scholarly journals Employee Engagement in the Public Sector: A Case Study of Western Africa

2015 ◽  
Vol 5 (3) ◽  
pp. 70 ◽  
Author(s):  
Lamin Sanneh ◽  
Saud A.Taj
Keyword(s):  
Public Sector ◽  
Organizational Performance ◽  
Human Resource Development ◽  
Employee Engagement ◽  
Developed Countries ◽  
The Gambia ◽  
Organizational Studies ◽  
The Public ◽  
Western Africa

Employee engagement and its relationship with organizational performance have recently gained immense attention amongst the scholars of organizational studies and human resource development. However, this relationship has widely been examined in the private sector organizations operating in the Western developed countries and its application in the African public sector still remains a major gap in the engagement literature. In order to address this gap, we investigate the different factors of employee engagement and their impact on organizational performance in the public sector of West Africa while taking the case of Gambia Ports Authority, one of the biggest public sector employers in Gambia. A case study approach was adopted with questionnaires designed and distributed to 327employees of the Gambia Ports Authority, one of the largest public sector employer in the Gambia. The survey included employees at different levels including senior managers, directors, and junior level staff. Findings suggest that various factors have significant impact on employee engagement with the exception of team and co-worker relation. Amongst other factors, leadership had the strongest influence employee engagement in African public sector. Overall, a positive relationship was found between employee engagement and organizational performance. Findings also indicate that employees who feel engaged and connected with the organization attempt to reciprocate and show greater enthusiasm towards work (work engagement) and to the organization (organizational engagement), which could lead to improved performance.

scholarly journals The Requirement for Information Governance Policy Framework in Malaysian Public Sector

2018 ◽  
Vol 7 (4.15) ◽  
pp. 235
Author(s):  
Noursilawati Abdul Halim ◽  
Zawiyah M.Yusof ◽  
Nor Azan M. Zin
Keyword(s):  
Public Sector ◽  
Standard Procedure ◽  
Qualitative Approach ◽  
Policy Framework ◽  
Survey Method ◽  
Management Planning ◽  
The Public ◽  
The Core ◽  
Information Governance

The Information Governance (IG) Policy Framework sets out the standard to be applied for managing information including the principle, standard, procedure and guideline. This study seeks to identify the significant and appropriate factors underlying the IG policy in common. The identified factors are then verified for their appropriateness to be practiced in the public sector in Malaysia. The literature suggests that control, quality, compliance, transparency, value, accessibility, security, sharing, accountability, and privacy are the core factors essential for the IG policy framework. A survey method, using qualitative approach with interview, observation, and document content analysis are used as the data collection techniques. The sample is determined by purposive sampling and snowball and the Malaysian Administrative Modernisation and Management Planning Unit (MAMPU) was chosen as a case study. Findings show that there is as yet no appropriate IG policy framework which can be referred to by the public sector in executing information governance initiative. The proposed framework is of help especially to MAMPU in getting a guide for the execution the IG initiative in the Malaysian public sector.     

scholarly journals The Effect of Leadership, Employee Engagement, and Self Learning on Effectiveness of Employee's Work

2018 ◽  
Vol 6 (07) ◽  
Author(s):  
Paima Erianto Hasibuan ◽  
Maruf Akbar ◽  
Thomas Suyanto
Keyword(s):  
Organizational Performance ◽  
Employee Engagement ◽  
Independent Learning ◽  
Survey Method ◽  
Leadership Engagement ◽  
Instrument Measuring ◽  
Study Population ◽  
Employee Effectiveness ◽  
Self Learning ◽  
Positive Effect

Purpose - The aim of this article is to analysis, an organizational performance through process systematically to improve organizational performance through improving the performance of individuals and teams. Design / methodology / approach - This study, used survey method with quantitative approach, the instrument measuring instrument in the form of a questionnaire. This study population as many as 133 employees. Saturated sampling used in this study. The test instrument Carried out on 30 employees. Analysis was done by using descriptive and inferential statistics. Findings - The results show that Leadership has positive effect on Employee Effectiveness, Employee Engagement positively effect on Employee Effectiveness, Positive effect on the Independent Learning Employee Effectiveness, Leadership has positive effect on employee engagement, Leadership has positively effect on Self-egulated Learning and Employee Engagement positively affects Self-Learning. Practical implications - This study highlights the importance of providing support to Leadership, Employee Engagement, Self Learning and the effect on Effectiveness of Employee's Work. Keywords: Leadership, Engagement, Self-Learning, Effectiveness JEL: M0, M5

scholarly journals Impact of Employee Engagement and Organizational Culture in High Performing Accredited University of Saudi Arabia

2018 ◽  
Vol 8 (4) ◽  
pp. 180
Author(s):  
Afroze Nazneen ◽  
Mohammad S. Miralam ◽  
Sayeeduzzafar Qazi
Keyword(s):  
Saudi Arabia ◽  
Organizational Culture ◽  
Organizational Performance ◽  
Employee Engagement ◽  
Core Competency ◽  
Faculty Members ◽  
Survey Method ◽  
High Performing ◽  
Business Context ◽  
High Level

It has been observed and believed that that employee engagement and organizational culture are directly or indirectly linked with organizational performance. Engagement of employees is well aware of the business context, and works with colleagues to improve the performance within the job for the benefit of the organization. Organizational culture is the core competency for an organization. It will impact effectiveness or performance of the individuals, the groups and the whole organization. The purpose of the present study is to find out the level of faculty engagement and perception about the prevailing organizational culture and its relationship with each other. For this purpose 221 faculty members working in various NCAAA accredited University of Saudi Arabia with more than 2 years of working experience were taken as subject using survey method and purposive random sampling techniques were used to collect the data. It has been found that faculty members were revealing high level of employee engagement and moderate level of organizational culture which leads the University to achieve world class NCAAA accreditation. The results were also discussed on the basis of certain demographic variables like gender, level of education etc. and the results were discussed and suggestions were made accordingly.

scholarly journals THE INFLUENCE OF COLLABORATIVE GOVERNANCE AND COORDINATION ON ORGANIZATIONAL PERFORMANCE IN THE PROCESS OF INFRASTRUCTURE DEVELOPMENT FOR THE PUBLIC INTEREST IN THE CITY OF BEKASI

2020 ◽  
Vol 3 (2) ◽  
pp. 66
Author(s):  
Benyamin Haritz ◽  
Amran Amran ◽  
Lia Muliawaty
Keyword(s):  
Organizational Performance ◽  
Significant Influence ◽  
Public Interest ◽  
Research Method ◽  
Collaborative Governance ◽  
Quantitative Approach ◽  
Survey Method ◽  
Infrastructure Development ◽  
The Public ◽  
The City

The main problem in this research is the performance of organizations in infrastructure development for the public interest in Bekasi City has not increased which is assumed by Collaborative Governance and coordination that has not been implemented effectively. The research method used was an explanatory survey method with a quantitative approach . Research shows that collaborative governance and coordination to simultaneously deliver a huge influence (86 , 2 %) and significant impact on the performance of the organization in the development of infrastructure in the public interest in Bekasi. organizations on the development of infrastructure in the public interest in Bekasi was not only influenced by collaborative governance and coordination alone but there are other variables that come to influence the amount of (13 , 8 %). Partially Collaborative governance in the process of infrastructure development provides the smallest and most significant influence on the performance of organizations in infrastructure development for the public interest in the City of Bekasi compared to coordination of 34 , 3 %. The dimensions of the Collaborative governance that provide the most impact to the smallest of the performance of the organization in order are the dimensions of the system contexs (13 , 7 %) , drivers (9.3%) and dimensional dynamics collaboration (4.0%). Partially the coordination in the process of infrastructure development has the most significant and significant influence on the performance of organizations in infrastructure development for the public interest in Bekasi City compared to collaborative governance of 51 , 9 . The dimension of coordination that has the biggest to the smallest influence on organizational performance in sequence is the dimension of effective communication facilities (11.5%), the dimension provides clarity of authority and responsibility (8.1%), the dimensions of supervision, observation and assessing the habits of the elements which is contradictory (7.6%) and the dimension of coordination as one of the leadership abilities (0.8%).

scholarly journals ISSUES FACED BY TENANTS IN HIGH-RISE STRATA RESIDENTIAL: CASE STUDY OF KLANG VALLEY

2021 ◽  
Vol 19 ◽  
Author(s):  
Noor Suzilawati Rabe ◽  
Mariana Mohamed Osman ◽  
Muhammad Faris Abdullah ◽  
Zakiah Ponrahono ◽  
Izlan Fitri Abdul Aziz
Keyword(s):  
Common Property ◽  
Relative Importance ◽  
Development Patterns ◽  
Joint Management ◽  
High Rise ◽  
Service Charge ◽  
Importance Index ◽  
Klang Valley ◽  
Survey Responses

Recently, demand for high-rise residential has increased every year and shifted residential development patterns from vertical to horizontal development. Living in high-rise residential will require residents to share common facilities and resources. For that, a management body is known as Management Corporation (MC) or Joint Management Body (JMB) is established. This management body is responsible to collect the service charge from residents, as well as managing and maintaining the buildings and common property. However, a review of the literature has found out gaps between the MC responsibility and residents’ satisfaction. Driven by study objectives, this study focuses on exploring issues faced by the tenants living in the selected high-rise strata housing. Through a questionnaire survey, responses are randomly collected and analysed. A descriptive table, Relative Importance Index (RII) and correlation test are used in the analysis to provide findings for the study.

scholarly journals Bureaucratic Reform: A Case Study in Secretariat General of the Ministry of Education and Culture

2020 ◽  
Vol 9 (2) ◽  
pp. 203
Author(s):  
Muhammad Qudrat Wisnu Aji
Keyword(s):  
Organizational Performance ◽  
Good Governance ◽  
Three Dimensions ◽  
Survey Method ◽  
Ministry Of Education ◽  
And Behavior ◽  
Bureaucratic Reform ◽  
Conducive Environment ◽  
Bureaucratic Reforms

Bureaucratic reforms are remedial steps to government tasks and public services, building good governance. The scope of bureaucratic reforms involves not only processes and procedures, but also changes in organizational structure and mindset and behavior of the implementers. The aim of the study is to evaluate the implementation of bureaucratic reform policies carried out by the Secretariat General of the Ministry of Education and Culture. The purposive survey method is used in this study. 80 Echelon III and IV officials in the bureaus within the Secretariat General of the Ministry of Education and Culture participated in this study. The questionnaire was used as an instrument to collect the data in this study. There are three dimensions of bureaucratic reforms examined, namely the basis of reform, the agent of reform and the bureaucratic environment. It was found that bureaucratic reforms significantly influence organizational performance at the Secretariat General of the Ministry of Education and Culture. Bureaucratic reforms are characterized by a good basis of reforms, a strengthening of Human Resources as an agent of bureaucratic reforms and a conducive environment to support the success of bureaucratic reforms to be achieved by the Ministry of Education and Culture.

scholarly journals Delay Factors Management and Ranking for Reconstruction and Rehabilitation Projects Based on the Relative Importance Index (RII)

2020 ◽  
Vol 12 (15) ◽  
pp. 6171
Author(s):  
Basem Al Khatib ◽  
Yap Soon Poh ◽  
Ahmed El-Shafie
Keyword(s):  
Night Shift ◽  
Relative Importance ◽  
Factors Affecting ◽  
Project Duration ◽  
East Region ◽  
Importance Index ◽  
Depth Analysis ◽  
Reconstruction Project ◽  
Middle East Region

In recent decades, the construction industry has developed rapidly. Delay was and remains one of the most important challenges negatively affecting not only this industry but also the economy and sustainable development. This study aims to conduct a comprehensive analysis of the delay factors in reconstruction projects because of the vital importance of these types of projects. This is the first attempt to conduct such an analysis for reconstruction projects in particular, and it is a continuation of the previous case study, which was considered one of the most important reconstruction projects in the Middle East region. The previous study focused on determining the types of delay factors used in this project. It is necessary to carry out advance in-depth analysis to sort the delay factors based on their effect on the project plan. In order to achieve the study goal, 93 questionnaires were distributed by hand to experts working on the project: some of them working the day shift, and the others working the night shift. The questionnaire results were analyzed and delay factors were sorted in descending order according to the relative importance index (RII). The three main factors affecting the overall reconstruction project duration were site restrictions and conditions, electrical and mechanical rerouting works, and design buildability and adjustment.

scholarly journals A motivational framework for women to work in the construction industry: An Indonesian case study

2020 ◽  
Vol 10 (4) ◽  
pp. 251-266
Author(s):  
Seng Hansen ◽  
◽  
Susy F. Rostiyanti ◽  
Angelia Nafthalie ◽  
◽  
...  
Keyword(s):  
Construction Industry ◽  
Theoretical Foundation ◽  
Construction Workers ◽  
Relative Importance ◽  
Motivating Factors ◽  
The Poor ◽  
Importance Index ◽  
Women's Participation ◽  
Questionnaire Surveys

The poor level of women’s participation in the construction industry has been a concern for many years. In fact, women represent less than 3% of the total workers in the Indonesian construction industry. On the other hand, the industry is experiencing a worker shortage causing it to innovatively attract construction workers by increasing women’s participation in the industry. Thus, this paper aims to understand the motivating factors for women to work in the construction industry. It adopts multi-sequence research techniques including integrative literature review, expert interviews and questionnaire surveys to collect data for the study. The data was then analysed using relative importance index and factor analysis. The findings were discussed and synthesised to develop a motivational framework for women to work in the construction industry. While this framework was developed based on the Indonesian context, it can serve as a theoretical foundation for further research regarding women’s participation in the construction industry.

scholarly journals Role of Organizational Public Relations in Image Building of Publics: A Case Study of Coca Cola Pakistan

2019 ◽  
Vol IV (IV) ◽  
pp. 95-104
Author(s):  
Ejaz Ahmed ◽  
Abdul Wajid Khan
Keyword(s):  
Public Opinion ◽  
Public Relations ◽  
Survey Method ◽  
Good Image ◽  
The Public ◽  
Active Feedback ◽  
Image Building ◽  
The Relationship

The Public Relations is becoming more demanding with the diverse practices during recent years. An organization is considered stronger because of effective PR. PR experts are working to enhance the effectiveness of an organization while eliminating the deficiencies of PR which directly affects the organizational strength. This paper aims to explore how effectively public relations build image of its organization, how it gratify its public, refining its policies on the basis of active feedback. Specifically, the purpose was to measure the relationship among organization, employees and its publics. The data was collected through survey method from Coca Cola Pakistan via closed ended questionnaire and taking into account the influence of public opinion. This study concludes with the importance of the prime position of public relations in an organization and its publics in constructing a quality relation and a good image.

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