Perception of patients About Medical care at Medical OPD in I.T.H.S: Observational Study

2021 ◽  
Vol 15 (9) ◽  
pp. 2350-2351
Author(s):  
Yasir Sadiq ◽  
Hammad Ur Rehman ◽  
Kanwal Khalid ◽  
Iram Zehra ◽  
Mirza Muhammad Abdullah ◽  
...  
Keyword(s):  
Health Care ◽  
Observational Study ◽  
Medical Care ◽  
Study Design ◽  
Program Assessment ◽  
Ethical Review ◽  
Care Provision ◽  
Quality Of Information ◽  
Study Methodology

Background: Hospitals are the most important organizations of health care system. Globally 80% patients are attended at OPD. Aim: To find the perception of patients regarding care provision at Medical OPD in Islam Teaching Hospital, Sialkot. Study Design: Observational study. Methodology: Hundred patients were included in present study. All information was collected via Questionnaire and was kept in secret after approval from ethical review board. Pharmaceutical facilities available near or in the OPD were noted in the designed Performa. Data analyzed by SPSS 20.0v. Results: Quality of information provided by receptionist was satisfied 46(46%), partially satisfied 46(46%) and unsatisfied 8(8%). Behaviour of doctor toward patients was satisfied 68(68%), partially satisfied 28(28%) and unsatisfied 4(4%), Quality of time provided by doctor to patients was satisfied 64(64%), partially satisfied 32(32%) and unsatisfied 4(4%), Confidentiality of patients maintained by physician was satisfied 86(86%), partially satisfied 12(12%) and unsatisfied 2(2%), Pharmaceutical facilities available near or in the OPD was satisfied 60(60%), partially satisfied 36(36%) and unsatisfied 4(4%). Conclusion: This study concluded that satisfaction of patients at medical OPD was overall good. However, many of the existing shortages can be improved by presenting an organized program. Assessment showed that confidentiality was kept that improved overall satisfaction among patients. Keywords: Perception, patients and Medical OPD.

Perception of patients About Medical care at Gynecology OPD in I.T.H.S :Observational Study

2021 ◽  
Vol 15 (8) ◽  
pp. 1969-1970
Author(s):  
Kanwal Khalid ◽  
Maira Arif ◽  
Yasir Sadiq ◽  
Mirza Muhammad Abdullah ◽  
Anam Zafar ◽  
...  
Keyword(s):  
Health Care ◽  
Observational Study ◽  
Medical Care ◽  
Health Care System ◽  
Study Design ◽  
Care Provision ◽  
Secret Data ◽  
Quality Of Information ◽  
Study Methodology

Background: Hospitals are the most important organizations of health care system. Globally 80% patients are attended at OPD. Aim: To find the perception of patients regarding care provision at Gynecological OPD in Islam Teaching Hospital, Sialkot Study Design: Observational study. Methodology: Hundred patients were included in present study. All information was collected via Questionnaire and was kept in secret. Data analyzed by SPSS 20.0v. Results: Quality of information provided by receptionist was satisfied 84(84%), partially satisfied 10(10%) and unsatisfied 6(6%). Promptness with which patients was checked by the doctor was Poor 2(2%), Fair 6(6%) and good 92(92%). Behaviour of doctor towards patients was Satisfied 80(80%), partially satisfied 16(16%) and unsatisfied 4(4%). Time given by the doctor to the patients was Satisfied 80(80%), partially satisfied 20(20%). Conclusion: This study concluded that satisfaction of patients of Gynecological OPD was overall good. However, many of the existing shortages can be improved by presenting an organized program. Keywords: Perception, patients and Gynaecology OPD.

scholarly journals Difficulties in interpreting the criteria for assessing medical care provision in acute appendicitis

2019 ◽  
Vol 11 (1) ◽  
pp. 47-54
Author(s):  
Konstantin N. Movchan ◽  
Andrey E. Demko ◽  
Vladislav V. Tatarkin ◽  
Ildar M. Batirshin
Keyword(s):  
Health Care ◽  
Acute Appendicitis ◽  
Medical Care ◽  
Quality Of Health Care ◽  
Clinical Observation ◽  
Health Care Provision ◽  
Care Provision ◽  
Mutual Respect ◽  
Medical Specialists

Some patients experiencing health problems unreasonably bring charges against medical specialists because of inadequate medical care providing. It occurs in cases of acute appendicitis as well as in cases of its complications. This article presents data about clinical observation of the patient suffering from acute appendicitis with diagnosis pecularities, unusual tactic of treatment with the subsequent dissatisfaction in this regard with the quality of health care provision. Compliance with the deiontological principles showing mutual respect on the part of both the medical staff and patients may prevent bringing charges against organizations because of inadequate medical care provision.

Problems in the Health Care of Dying Old Men: Complaints by their Widows

1995 ◽  
Vol 31 (2) ◽  
pp. 121-141 ◽  
Author(s):  
Maria M. Talbott
Keyword(s):  
Health Care ◽  
Quality Of Care ◽  
Medical Care ◽  
Health Care Professionals ◽  
Lack Of Control ◽  
Old Men

Complaints of older widows regarding their husbands' health care are investigated in this study. Sixty-four older widows were interviewed several years after their husbands' deaths. The deaths occurred in the early 1980s. Forty-six percent reported problems in the health care their husbands had received. Widows whose husbands had not known in advance that they were going to die were more likely to complain about their husbands' medical care than widows whose husbands had known in advance. Complaints were also related to the frequency of several symptoms of grief. The widows' complaints about their husbands' care focus on quality of care, perceived insensitivity on the part of health care professionals, lack of control over the death, and the organization of services.

A strategic and good governance perspective on handling patient complaints

2018 ◽  
Vol 31 (8) ◽  
pp. 923-934
Author(s):  
Sanna Pauliina Ryynänen ◽  
Risto Harisalo
Keyword(s):  
Health Care ◽  
Medical Care ◽  
Good Governance ◽  
Care Organization ◽  
Content Type ◽  
Patient Complaints ◽  
Care Processes ◽  
Patient’S Rights ◽  
Strategic Goals

Purpose The patient complaint is one of the main procedures of exercising patient’s rights in the Finnish health care system. Such complaints typically concern the quality of care and/or patient safety. The purpose of this paper is to examine the types of patient complaints received by a specialized medical care organization and the kinds of responses given by the organization’s personnel. The organization’s strategy and good governance principles provide the framework for understanding the organization’s action. Design/methodology/approach This study’s data comprise patient complaints and the responses from personnel of a specialized medical care organization from the start of 2012 to the end of January 2014. The data were analyzed through qualitative data analysis. Findings The results show many unwanted grievances, but also reveal the procedures employed to improve health care processes. The results are related to patients’ care experiences, provision of information, personnel’s professional skills and the approach to patient complaints handling. The integrative result of the analysis was to find consensus between the patients’ expectations and personnel’s evaluation of patients’ needs. Originality/value Few prior studies have examined patient complaints related to both strategy and good governance. Patient complaints were found to have several confluences with an organization’s strategic goals, objectives and good governance principles. The study recommends further research on personnel procedures for patient complaints handling, with a view to influencing strategic planning and implementation of strategies of organizations.

scholarly journals Modern approaches to improving the quality of medical care for premature children in Moscow health care

2020 ◽  
Vol 65 (1) ◽  
pp. 5-10 ◽  
Author(s):  
I. M. Osmanov ◽  
A. K. Mironova ◽  
A. L. Zaplatnikov
Keyword(s):  
Health Care ◽  
Body Weight ◽  
Medical Care ◽  
Rehabilitation Center ◽  
Children's Hospital ◽  
Children’S Hospital ◽  
Quality Of Medical Care ◽  
Premature Children

This article is devoted to the issue of nursing and further monitoring of children born with very low and extremely low body weight. The article presents the data of international statistics and seven-year experience of the Rehabilitation Center for children born with very low and extremely low body weight, based on a large multidisciplinary children’s hospital. The authors pay particular attention to improvement of medical care of children born with very low and extremely low body weight.

scholarly journals International and Russian Experience in Primary Health Care Organization

2018 ◽  
pp. 146-148
Keyword(s):  
Health Care ◽  
Primary Health Care ◽  
Medical Care ◽  
Health Care Organization ◽  
The United States ◽  
Evidence Base ◽  
Care Organization ◽  
Care Provision ◽  
Primary Health ◽  
Effective Instrument

In this study, they presented the analysis of current views on the important link in medical care provision to the population, namely, primary health care. According to the Alma-Ata Declaration on the organization of primary health care this type of medical assistance has made it possible to carry out reforms within this area in many countries, which has led to effective results (the reduction of infant mortality, the increase of life expectancy and a number of other indicators). In this paper, they performed the analysis of Russian and foreign sources of literature on the topic under study between 1978 and 2018. It has been established that primary health care is regarded as the most effective instrument of health protection than specialized medical care according to the experience of Russian Federation, a number of countries in Europe, Asia and the African continent, Australia and the United States. The performed analysis clearly shows that the experience of some countries demonstrates the correlation between the general coverage of primary health care and the achievement of public health indicative indicators. At the same time, the question is raised about the expediency of certain aspect replacement concerning the provision of specialized medical care by the doctors of general practice, i.e. primary health care. The obtained results can be interpreted as an evidence base for the necessity and an undeniable effectiveness of primary health care as a central link in the health care system.

scholarly journals Harmonization of European and Russian standards of evaluation of the quality of delivery of health care in educational organizations

2019 ◽  
Vol 19 (3) ◽  
pp. 157-162
Author(s):  
V. R. Kuchma ◽  
Svetlana B. Sokolova
Keyword(s):  
Health Care ◽  
Health Services ◽  
Medical Care ◽  
Health Care Workers ◽  
Health Professionals ◽  
School Health ◽  
Educational Institutions ◽  
Medical Aid ◽  
Care Workers

Harmonization of European and Russian standards of the quality of the delivery of school health services and competencies for school health professionals allowed to justify the concept of the evaluation of the quality of the delivery of medical help to students in educational institutions. The concept does not prescribe a concrete methodfor the organizing school health services, unified process of the activity of health professionals. The concept consists of 7 groups of indices of quality and competences of health care workers. Quality criteria include the presence of a regulatory framework, indices of benevolence towards children, social equity and access to health care for students, requirements for premises, equipment of medical rooms in schools, cooperation with the administration and teachers of schools, parents and children, the medical community, the requirements for health care workers, a minimum list of services, covering both population and individual needs of students, the secure storage, the management and use ofpersonal medical data of children and adolescents. The competences of the staff of medical units are determined by provided medical services and technologies of the work. Properly medical competences of workers of medical care units for the delivery of medical aid to students are contributed by willingness to ensure the rights of children in the process of health care delivery in the educational organization, skills in the field of communication, sharing of information with children, parents and teachers, cooperation with colleagues, planning and coordination of the organization of medical care, the provision of sanitary epidemiological well-being of students, informational-elucidative activity for shaping of healthy lifestyle, research activity. Concept is the basis of the algorithm of the evaluation of the quality of the delivery of medical aid to students and quality assessment technology as well by medical organizations and institutions, as in the form of an independent audit of the quality of the delivery of medical aid to students in educational institutions.

THE IMPORTANCE OF BIG DATA AND ARTIFICIAL INTELLIGENCE FOR EFFECTIVE HEALTHCARE INSURANCE PLANS

2021 ◽  
Author(s):  
Mihajlo RABRENOVIC ◽  
◽  
Usman IQBAL ◽  
Keyword(s):  
Health Care ◽  
Big Data ◽  
Multidisciplinary Approach ◽  
Business Activity ◽  
Health Care Insurance ◽  
Quality Of Information ◽  
Healthcare Insurance ◽  
Managing Risk ◽  
Organizational Science

Big data is a complex noun that marks sets of data in various formats. Th ere are a lot of challenges in dealing with them, including how to store, search, analyze and share them. In this paper, co-authors deal with relation of big data and artifi cial intelligence and eff ective healthcare insurance plans. In the analysis is taken into account that insurance as a business activity is critically connected to managing risk. In the paper is tested hypothesis: the quality of understanding risks in health care insurance is directly connected to the quality of information. Th is subject requires multidisciplinary approach that includes: informatics, legal and organizational science as well as insurance in health care.

A Regional Health Care Network: eHealth.Braunschweig

2012 ◽  
Vol 51 (03) ◽  
pp. 199-209 ◽  
Author(s):  
T. Bartkiewicz ◽  
W. Bautsch ◽  
A. Gerlach ◽  
M. Goldapp ◽  
R. Haux ◽  
...  
Keyword(s):  
Health Care ◽  
Information Processing ◽  
Regional Health ◽  
Quality Of Information ◽  
Care Network ◽  
Healthcare Network ◽  
Regional Health Care ◽  
Quality Of Patient Care ◽  
Health Care Network

SummaryBackground: Health care network eHealth.Braunschweig has been started in the South-East region of Lower Saxony in Germany in 2009. It composes major health care players, participants from research institutions and important local industry partners.Objectives: The objective of this paper is firstly to describe the relevant regional characteristics and distinctions of the eHealth.Braunschweig health care network and to inform about the goals and structure of eHealth.Braunschweig; secondly to picture and discuss the main concepts and domain fields which are addressed in the health care network; and finally to discuss the architectural challenges of eHealth.Braunschweig regarding the addressed domain fields and defined requirements.Methods: Based on respective literature and former conducted projects we discuss the project structure and goals of eHealth.Braunschweig, depict major domain fields and requirements gained in workshops with participants and discuss the architectural challenges as well as the architectural approach of eHealth.Braunschweig network.Results: The regional healthcare network eHealth.Braunschweig has been established in April 2009. Since then the network has grown constantly and a sufficient progress in network activities has been achieved. The main domain fields have been specified in different workshops with network participants and an architectural realization approach for the transinstitutional information system architecture in the healthcare network has been developed. However, the effects on quality of information processing and quality of patient care have not been proved yet. Systematic evaluation studies have to be done in future in order to investigate the impact of information and communication technology on the quality of information processing and the quality of patient care.Conclusions: In general, the aspects described in this paper are expected to contribute to a systematic approach for the establishment of regional health care networks with lasting and sustainable effects on patient-centered health care in a regional context.

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