Perception of patients About Medical care at Gynecology OPD in I.T.H.S :Observational Study

2021 ◽  
Vol 15 (8) ◽  
pp. 1969-1970
Author(s):  
Kanwal Khalid ◽  
Maira Arif ◽  
Yasir Sadiq ◽  
Mirza Muhammad Abdullah ◽  
Anam Zafar ◽  
...  

Background: Hospitals are the most important organizations of health care system. Globally 80% patients are attended at OPD. Aim: To find the perception of patients regarding care provision at Gynecological OPD in Islam Teaching Hospital, Sialkot Study Design: Observational study. Methodology: Hundred patients were included in present study. All information was collected via Questionnaire and was kept in secret. Data analyzed by SPSS 20.0v. Results: Quality of information provided by receptionist was satisfied 84(84%), partially satisfied 10(10%) and unsatisfied 6(6%). Promptness with which patients was checked by the doctor was Poor 2(2%), Fair 6(6%) and good 92(92%). Behaviour of doctor towards patients was Satisfied 80(80%), partially satisfied 16(16%) and unsatisfied 4(4%). Time given by the doctor to the patients was Satisfied 80(80%), partially satisfied 20(20%). Conclusion: This study concluded that satisfaction of patients of Gynecological OPD was overall good. However, many of the existing shortages can be improved by presenting an organized program. Keywords: Perception, patients and Gynaecology OPD.

2021 ◽  
Vol 15 (9) ◽  
pp. 2350-2351
Author(s):  
Yasir Sadiq ◽  
Hammad Ur Rehman ◽  
Kanwal Khalid ◽  
Iram Zehra ◽  
Mirza Muhammad Abdullah ◽  
...  

Background: Hospitals are the most important organizations of health care system. Globally 80% patients are attended at OPD. Aim: To find the perception of patients regarding care provision at Medical OPD in Islam Teaching Hospital, Sialkot. Study Design: Observational study. Methodology: Hundred patients were included in present study. All information was collected via Questionnaire and was kept in secret after approval from ethical review board. Pharmaceutical facilities available near or in the OPD were noted in the designed Performa. Data analyzed by SPSS 20.0v. Results: Quality of information provided by receptionist was satisfied 46(46%), partially satisfied 46(46%) and unsatisfied 8(8%). Behaviour of doctor toward patients was satisfied 68(68%), partially satisfied 28(28%) and unsatisfied 4(4%), Quality of time provided by doctor to patients was satisfied 64(64%), partially satisfied 32(32%) and unsatisfied 4(4%), Confidentiality of patients maintained by physician was satisfied 86(86%), partially satisfied 12(12%) and unsatisfied 2(2%), Pharmaceutical facilities available near or in the OPD was satisfied 60(60%), partially satisfied 36(36%) and unsatisfied 4(4%). Conclusion: This study concluded that satisfaction of patients at medical OPD was overall good. However, many of the existing shortages can be improved by presenting an organized program. Assessment showed that confidentiality was kept that improved overall satisfaction among patients. Keywords: Perception, patients and Medical OPD.


Author(s):  
L. E. Smirnova ◽  
V. G. Butova

In the health-care system in the Russian Federation, the units providing medical care in outpatient and inpatient conditions employ more than 55,000 individuals of dental doctors of various specialties, dental doctors and dental hygienists every year from 2014 to 2018. The availability of dentistry by doctors tends to decline from 4.20 (2014) to 3.75 (2018). By 2018, 99.45% of dentistry doctors and 99.3% of dental doctors have a specialist certificate and accreditation certificate. 38.16% of dentistry doctors and 54.88% of dental doctors confirmed their qualification category. In dynamics there is a tendency to decrease the passing of certification for obtaining qualification category by these specialists. These facts show a decrease in the availability and quality of dental care, as it is ensured by the availability of the necessary number of health workers and their level of qualification.


Author(s):  
Lebedev M.V. ◽  
Kerimova K.I. ◽  
Zakharova I.Yu.

The increase in the number of patients with pathology of the maxillofacial region necessitates improving the quality of medical care provided to the population in the field of "Maxillofacial surgery". Anatomical and physiological features of the maxillofacial region, the prevalence of pathology determine the implementation of organizational measures, the involvement of narrow specialists, the need for medical organizations in modern material and technical equipment. The indicators of medical care mainly depend on a full-fledged diagnosis, and are also determined by the availability, quality and speed of specialized medical care. In modern conditions of the development of the health care system, an integrated approach to the organization, the introduction of new methods of providing medical care and rehabilitation of patients is required. Optimization of the maxillofacial surgery service within a multidisciplinary medical organization, the introduction and development of an outpatient polyclinic link, the training of highly qualified personnel contribute to improving the quality of diagnosis, treatment and timely detection of pathology. This article presents the results of optimizing the service for providing medical care to patients with pathology of the maxillofacial region. In the Penza region, the full-fledged, high-quality functioning of the service is realized through the organization of the Center for Maxillofacial Surgery on the basis of the State Budgetary Healthcare Institution «Penza Regional Clinical Hospital named after N.N. Burdenko». The structure of the Center for Maxillofacial Surgery ensures the continuity and complementarity of specialists of a medical organization in the treatment and diagnostic process. Optimal conditions have been created for the diagnosis, treatment and rehabilitation of patients with pathology of the maxillofacial region, in order to provide the population with affordable and high-quality medical care, regardless of the category of citizens. The creation of the Center for Oral and Maxillofacial Surgery contributes to an increase in the structural efficiency and medical efficiency of the health care system of the Penza region. The results of the measures and innovations carried out can be used to eliminate the existing shortcomings in the organization of medical care for patients with pathology of the maxillofacial region in other regions.


Author(s):  
Z. Arynova ◽  
L. Baiguzhinova

The relevance of the article is determined by the priority of the task of improving the quality and availability of medical care to the population, improving medical education and the health care management system, in the context of the systemic implementation of e-health technologies. According to WHO terminology, e-health involves the use of information and communication technologies not only in the health care system, but also covers public health, health management, financial and economic, educational and scientific aspects related to this area. The article deals with the development of digital health care in Kazakhstan, the pace of development of which allows us to predict with confidence the intensive development of smart medicine in the future. The main stages of digitalization of health care were considered, while the main trends that characterize the features and problems of its development at the present stage were highlighted. It is expected that the introduction of information communication technologies into the health care system will allow a new level of quality of medical care provided to the population. The introduction of e-health technologies will allow remote monitoring of the population, increase patient awareness, improve access to health care, especially in remote areas.


Author(s):  
Konstantin N. Movchan ◽  
Andrey E. Demko ◽  
Vladislav V. Tatarkin ◽  
Ildar M. Batirshin

Some patients experiencing health problems unreasonably bring charges against medical specialists because of inadequate medical care providing. It occurs in cases of acute appendicitis as well as in cases of its complications. This article presents data about clinical observation of the patient suffering from acute appendicitis with diagnosis pecularities, unusual tactic of treatment with the subsequent dissatisfaction in this regard with the quality of health care provision. Compliance with the deiontological principles showing mutual respect on the part of both the medical staff and patients may prevent bringing charges against organizations because of inadequate medical care provision.


2020 ◽  
Vol 1 (1) ◽  
pp. 8-14
Author(s):  
E.I. Aksenova ◽  

Background. The effective development of healthcare and, in particular, clinical medicine, increasingly depends on the unique medical technologies and modern equipment used. Therefore, in order to form a competitive healthcare system in a megapolis, it is important to introduce a management mechanism that allows constant monitoring of emerging new technologies and a comprehensive assessment of their impact on changing the quality of medical care, assessing their contribution to public health, that is, creating a “technological funnel” for the healthcare system. Purpose. The purpose of this study is to identify the urgent problems in the analysis and comprehensive assessment of new medical technologies and determine the possible mechanisms for their introduction into clinical practice. Materials and methods. The methodology of this work is to study the literature and research of the most successful practices of introducing new medical technologies (on the example of the capital's healthcare), study the opinions of the population and healthcare professionals based on the analysis of social networks. Results. Based on the systematization of information obtained by the authors in the course of the study, authors identified the most important new medical technologies for the population and health care professionals, which, in their opinion, have changed the landscape of the capital's health care for the better. Authors determined significant criteria for improving the efficiency of the health care system through the search, comprehensive assessment and scaling of innovative practices in clinical medicine. Discussion. The creation of a "technological funnel" in the health care system of the capital makes it possible to conduct comparable research on the quality of medical care provided with many countries of the world. In addition, the constant search and comprehensive assessment of new medical technologies, potentially suitable for implementation in city clinics, can significantly influence the improvement of the quality of medical care provided to the population. Conclusion. Solving the problems associated with the optimization of search processes, comprehensive assessment, unification of the processes of introducing new medical technologies, can significantly improve the quality of medical care, as well as affect the contribution of health care to the health of citizens. At the same time, such studies require careful research and search for approaches that meet modern realities.


2017 ◽  
Vol 127 (1) ◽  
pp. 5-9
Author(s):  
Ewa Warchoł-Sławińska ◽  
Marzena Furtak-Niczyporuk ◽  
Marta Sławińska ◽  
Krzysztof Włoch ◽  
Marek Kos ◽  
...  

Abstract Introduction. General practitioner (GP) plays an important role in the health care system as he is the first person that a patient turns to with his health related problem. The crucial role of the primary health care system is to control risk factors contributing to civilization diseases such as cancer, diabetes or cardiovascular diseases. Aim. The aim of the research was the assessment of the selected aspects of patients’ satisfaction with a GP’s care. Conducted study provided answers to questions about the level of patient’s satisfaction, his expectations and needs in the field of doctor’s care within the primary health care system. Material and methods. Diagnostic poll was used as a method to study public opinion. The poll was based on the research technique in the form of the original questionnaire consisting of 23 closed-ended questions. Study group consisted of 99 primary health care patients from lubelskie voivodship. Results. The majority of the studied group assessed the quality of general practitioners’ services both in cities and rural areas as high. Respondents declared their satisfaction with the availability of diagnostic tests (73%), quality of information about health condition and treatment provided by the doctor (80%), information about how the medicine should be taken and about further treatment (65%) and respect for privacy and dignity (82%). Minority of the researched group was dissatisfied with the quality of general practitioner’s services mainly because of the limited access to diagnostic tests (27%), low quality of information provided by the doctor about method of taking medicine (35%), short time of the doctor’s visit (38%), suggested method of treatment (36%), disrespect for privacy and dignity of a patient (18%) and limited access to medical documentation (24%). Conclusions. There is a need to implement actions that will increase patients’ satisfaction with the medical services provided by general practitioners, especially in the following fields: length of the doctor’s visit, quality of information provided by the doctor, improvement in the patient – doctor relation, full access to medical documentation and promotion of health by doctors.


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