Burnout, job satisfaction and depression in the healthcare personnel who work in the emergency department

2013 ◽  
Vol 14 (2) ◽  
pp. 122 ◽  
Author(s):  
Cem Gokcen ◽  
Suat Zengin ◽  
Mehmet Oktay ◽  
Gokay Alpak ◽  
Behcet Al ◽  
...  
Keyword(s):  
Job Satisfaction ◽  
Emergency Department ◽  
Healthcare Personnel

scholarly journals A Multicenter Study into Burnout, Perceived Stress, Job Satisfaction, Coping Strategies, and General Health among Emergency Department Nursing Staff

2020 ◽  
Vol 9 (4) ◽  
pp. 1007 ◽  
Author(s):  
Silvia Portero de la Cruz ◽  
Jesús Cebrino ◽  
Javier Herruzo ◽  
Manuel Vaquero-Abellán
Keyword(s):  
Job Satisfaction ◽  
Emergency Department ◽  
Perceived Stress ◽  
Emergency Departments ◽  
General Health ◽  
Clinical Manifestations ◽  
Maslach Burnout Inventory ◽  
Burnout Syndrome ◽  
Social Dysfunction ◽  
Brief Cope

Burnout is a major problem among nurses working in emergency departments and is closely related to a high turnover of personnel, nursing errors, and patient dissatisfaction. The aims of this study were to estimate burnout, perceived stress, job satisfaction, coping and general health levels experienced by nurses working in emergency departments in Spain and to analyze the relationships between sociodemographic, occupational, and psychological variables and the occurrence of burnout syndrome among these professionals. A cross-sectional study was conducted in four emergency departments in Andalusia (Spain) from March to December 2016. The study sample was composed of n = 171 nurses. An ad hoc questionnaire was prepared to collect sociodemographic and work data, and the Maslach Burnout Inventory, the Perceived Stress Scale, the Font–Roja Questionnaire, the Brief Cope Orientation to Problem Experience and the General Health Questionnaire were used. The prevalence of high burnout was 8.19%. The levels of perceived stress and job satisfaction were moderate. The most frequent clinical manifestations were social dysfunction and somatic symptoms, and problem-focused coping was the strategy most used by nurses. Lack of physical exercise, gender, years worked at an emergency department, anxiety, social dysfunction, and avoidance coping were significant predictors of the dimensions of burnout.

scholarly journals Use of complementary and alternative medicine (CAM) among emergency department (ED) patients in Sweden

2020 ◽  
Vol 20 (1) ◽  
Author(s):  
Jenny M Carlsson ◽  
Madelene Vestin ◽  
Kristofer Bjerså
Keyword(s):  
Emergency Department ◽  
Alternative Medicine ◽  
Complementary And Alternative Medicine ◽  
Prescription Drugs ◽  
Conventional Medicine ◽  
Healthcare Personnel ◽  
Full Time ◽  
Factors Associated ◽  
Cam Use ◽  
Complementary And Alternative

Abstract Background It has been suggested that the combination of complementary and alternative medicine (CAM) with conventional medicine carries a risk of adverse effects. The prevalence of CAM usage among patients in the Swedish emergency department (ED) is unknown. Hence, the aim of this study was to investigate CAM use among visiting patients at a Swedish ED. Method A cross-sectional descriptive study was performed between August and October 2016 at an ED in Sweden. The questionnaire included 16 items regarding CAM use, factors associated with CAM use and patient healthcare communication and was distributed to 1600 patients. Results A total of 1029 questionnaires was returned (RR 64.3%). Current CAM use was reported by 7.9%, during the last year by 38.0%, and within lifetime by 72.9%. Factors associated with CAM use were: being a woman, middle-aged, in full-time employment, with secondary education level, higher use of non-prescription drugs and lower use of prescription drugs. Patient healthcare personnel communication about CAM was found to be approximately 5%. Conclusion CAM usage exists among patients visiting Swedish EDs and almost one in ten uses CAM on the same day as the ED visit. CAM usage is associated with demographic factors. However, communication about CAM usage with ED personnel is poor.

scholarly journals Improving provider-patient communication skills among doctors and nurses in the children’s Emergency Department

2020 ◽  
Vol 5 (3) ◽  
pp. 28-41
Author(s):  
Su Ann Khoo ◽  
Warier Aswin ◽  
Germac Qiao Yue Shen ◽  
Hashim Mubinul Haq ◽  
Badron Junaidah ◽  
...  
Keyword(s):  
Emergency Department ◽  
Focus Group ◽  
Communication Skills ◽  
Negative Feedback ◽  
Effective Communication ◽  
Healthcare Personnel ◽  
Focus Group Interviews ◽  
Communication Program ◽  
Group Interviews ◽  
Doctors And Nurses

Background: Effective communication is of paramount importance in delivering patient-centred care. Effective communication between the healthcare personnel and the patient leads to better compliance, better health outcomes, decreased litigation, and higher satisfaction for both doctors and patients. Objective: The objective of the study was to evaluate the effectiveness of a comprehensive blended communication program to improve the communication skills and the confidence level of all staff of a department of emergency medicine in Singapore in dealing with challenging communication situations. Methods: All doctors and nurses working in the selected Children’s Emergency Department (ED) attended blended teaching to improve communication skills. Qualitative feedback was gathered from participants via feedback forms and focus group interviews. Communication-related negative feedback in the ED was monitored over a period of 18 months, from 1st July 2017 to 31st December 2018. Results: Immediately after the course, 95% of the participants felt that they were able to better frame their communications. Focus group interviews revealed four main themes: (A) Increased empowerment of staff; (B) Improved focus of communication with parents; (C) Reduced feeling of incompetence when dealing with difficult parents and; (D) Increased understanding of main issues and parental needs. There was 81.8% reduction in communication-related negative feedback received in the ED monthly after the workshop had been carried out (95% confidence interval 0.523, 0.8182). Conclusion: A comprehensive blended communication workshop resulted in a perceived improvement of communication skills among the healthcare personnel and significantly decreased the communication-related negative feedback in a pediatric ED.

scholarly journals Healthcare personnel exposure in an emergency department during influenza season

PLoS ONE ◽  
2018 ◽  
Vol 13 (8) ◽  
pp. e0203223 ◽  
Author(s):  
Ana M. Rule ◽  
Otis Apau ◽  
Steven H. Ahrenholz ◽  
Scott E. Brueck ◽  
William G. Lindsley ◽  
...  
Keyword(s):  
Emergency Department ◽  
Influenza Season ◽  
Healthcare Personnel

scholarly journals Emergency department physicians’ distribution of time in the fast paced-workflow-a novel time-motion study of drug-related activities

2021 ◽  
Author(s):  
Lisbeth D. Nymoen ◽  
Therese Tran ◽  
Scott R. Walter ◽  
Elin C. Lehnbom ◽  
Ingrid K. Tunestveit ◽  
...  
Keyword(s):  
Emergency Department ◽  
Observation Time ◽  
Transitions Of Care ◽  
Healthcare Personnel ◽  
Bootstrap Analysis ◽  
Time Motion ◽  
Motion Study ◽  
Efficient Information ◽  
Observation Method ◽  
A Minor

AbstractBackground In the emergency department physicians are forced to distribute their time to ensure that all admitted patients receive appropriate emergency care. Previous studies have raised concerns about medication discrepancies in patient’s drug lists at admission to the emergency department. Thus, it is important to study how emergency department physicians distribute their time, to highlight where workflow redesign can be needed.Aim to quantify how emergency department physicians distribute their time between various task categories, with particular focus on drug-related tasks.Method Direct observation, time-motion study of emergency department physicians at Diakonhjemmet Hospital, Oslo, Norway. Physicians’ activities were categorized in discrete categories and data were collected with the validated method of Work Observation Method By Activity Timing between October 2018 to January 2019. Bootstrap analysis determined 95% confidence intervals for proportions and interruption rates.Results During the observation time of 91.4 h, 31 emergency department physicians were observed. In total, physicians spent majority of their time gathering information (36.5%), communicating (26.3%), and documenting (24.2%). Further, physicians spent 17.8% (95% CI 16.8%, 19.3%) of their time on drug-related tasks. On average, physicians spent 7.8 min (95% CI 7.2, 8.6) per hour to obtain and document patients’ drug lists.Conclusion Emergency department physicians are required to conduct numerous essential tasks and distributes a minor proportion of their time on drug-related tasks. More efficient information flow regarding drugs should be facilitated at transitions of care. The presence of healthcare personnel dedicated to obtaining drug lists in the emergency department should be considered.

scholarly journals HOW WORKPLACE CONDITION AFFECTS HEALTHCARE WORKERS: ASSESSMENT AT TERTIARY HOSPITALS

2020 ◽  
Vol 20 (Special1) ◽  
pp. 251-254
Author(s):  
Shaik Farid AW ◽  
Ahmad Rasdan lsmail ◽  
Rohayu O
Keyword(s):  
Emergency Department ◽  
Physical Condition ◽  
Musculoskeletal Disorder ◽  
Healthcare Personnel ◽  
Work Related ◽  
Accident And Emergency ◽  
Tertiary Hospitals ◽  
Accident And Emergency Department ◽  
Work Related Musculoskeletal Disorder ◽  
Workplace Assessment

Complaint of pain due to work related musculoskeletal disorder at workplace is nothing new.  Nevertheless, in Malaysia, the data leading to this is near to none, when healthcare industry is concerned.  The purpose of this article is to evaluate the current physical condition at red zone of accident and emergency department at selected hospitals and has the current condition contribute to the work-related musculoskeletal disorder among healthcare personnel. The study is conducted at five red zones of accident and emergency department of Malaysia tertiary hospitals. Before conducting the study, ethical approval has been obtained from ethical committee of Kementerian Kesihatan Malaysia.  Method used in this study is workplace assessment, which allows first-hand experienced to determine and evaluate the real condition of red zone at selected hospitals. Duration of twelve months is required to complete the assessment.  During the workplace assessment, the lighting at red zone (focusing on bed area), the bed space, arrangement of equipment and height of monitors are observed, measured and recorded.  Result show, every red zone is unique with its own layout and design.  There is no standardization among all the red zones involved. Existing guideline for physical condition of red zone of accident and emergency does not exist. Thus, relationship between physical condition of existing red zone and whether it causes work related musculoskeletal disorder must be discussed in length.

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